LEXUS NX 2024

Complete listing of complaints and recalls for this vehicle

41
Complaints
13
Recalls

Complaints & Recalls

41 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 25V040000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jan 29, 2025
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 25TA02/25LA02
Notice Date: Mar 17, 2025
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 24V482000 SAFETY RECALL
11.4K Vehicles Affected
Recall Date: Jun 27, 2024
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Potential Risk:
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local LEXUS dealer to schedule your FREE recall repair.
Manufacturer: LEXUS
Mfg Campaign: 24LB06, 24LA06
Notice Date: Feb 14, 2025
Recall Date: Jun 27, 2024

Consumer Complaints

41 Complaints
Toyota Motor Corporation
Campaign: 11532101 Other
Jul 13, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Wipers don’t sweep close enough to the edge of the windshield. There’s about 3 inches between the edge of the windshield and where the wipers stop cleaning

Corrective Action:

Wipers don’t sweep close enough to the edge of the windshield. There’s about 3 inches between the edge of the windshield and where the wipers stop cleaning

Additional Notes:

Wipers don’t sweep close enough to the edge of the windshield. There’s about 3 inches between the edge of the windshield and where the wipers stop cleaning

Manufacturer: LEXUS
Mfg Campaign: 11532101
Notice Date: Jul 13, 2023
Recall Date: Jul 13, 2023

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