Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JLA, J0F
Recall Date: Jan 31, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0I, GLC
Recall Date: Apr 7, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Lexus RX350 and RX450h vehicles manufactured November 16, 2015, to December 23, 2015. Due to an improper weld, the gas needed to inflate the driver's knee air bag may escape from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: GLA
Recall Date: Feb 1, 2016
Consumer Complaints
78 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
WE NOTICED A SQUEAKING NOISE WHILE TURNING THE WHEEL WHILE IN MOTION ON 12/19/16 AND WE TOLD THE DEALER RAY CATENA OF NJ AND THEY TOOK THE CAR TO THEIR SHOP AND TOLD US THEY FOUND THE PROBLEM WITH THE WHEEL AND IT WAS FIXED. ON 1/16/17 WE NOTICED THE NOISE AGAIN WHEN WE TURN THE WHEEL AND WE THINK IT IS UNSAFE TO DRIVE THE CAR. WE ASKED THE DEALER TO REPLACE IT. VIN YOUR EMAIL HAS BEEN SUBMITTED. A MEMBER OF OUR SUPPORT TEAM WILL GET BACK TO YOU SOON. USE THIS REFERENCE NUMBER FOR FOLLOW-UP: #[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WE NOTICED A SQUEAKING NOISE WHILE TURNING THE WHEEL WHILE IN MOTION ON 12/19/16 AND WE TOLD THE DEALER RAY CATENA OF NJ AND THEY TOOK THE CAR TO THEIR SHOP AND TOLD US THEY FOUND THE PROBLEM WITH THE WHEEL AND IT WAS FIXED. ON 1/16/17 WE NOTICED THE NOISE AGAIN WHEN WE TURN THE WHEEL AND WE THINK IT IS UNSAFE TO DRIVE THE CAR. WE ASKED THE DEALER TO REPLACE IT. VIN YOUR EMAIL HAS BEEN SUBMITTED. A MEMBER OF OUR SUPPORT TEAM WILL GET BACK TO YOU SOON. USE THIS REFERENCE NUMBER FOR FOLLOW-UP: #[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WE NOTICED A SQUEAKING NOISE WHILE TURNING THE WHEEL WHILE IN MOTION ON 12/19/16 AND WE TOLD THE DEALER RAY CATENA OF NJ AND THEY TOOK THE CAR TO THEIR SHOP AND TOLD US THEY FOUND THE PROBLEM WITH THE WHEEL AND IT WAS FIXED. ON 1/16/17 WE NOTICED THE NOISE AGAIN WHEN WE TURN THE WHEEL AND WE THINK IT IS UNSAFE TO DRIVE THE CAR. WE ASKED THE DEALER TO REPLACE IT. VIN YOUR EMAIL HAS BEEN SUBMITTED. A MEMBER OF OUR SUPPORT TEAM WILL GET BACK TO YOU SOON. USE THIS REFERENCE NUMBER FOR FOLLOW-UP: #[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10945662
Recall Date: Jan 17, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Corrective Action:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Additional Notes:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Mfg Campaign: 10929600
Recall Date: Dec 2, 2016
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Corrective Action:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Additional Notes:
I WAS AT A STOP LIGHT THE CAR ALL OF A SUDDEN WOULD NO LONGER ACCELERATE YET THE CAR WAS IN DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY CAN NOT REPLICATE AND SO I AM STILL DRIVING THE VEHICLE. HOPING IT WILL NOT HAPPEN WHILE DRIVING. *TR
Mfg Campaign: 10929600
Recall Date: Dec 2, 2016
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WITHOUT WARNING AND THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/26/2017*CT CARFAX CANNOT PROCESS VIN UPDATED 7/12/18*JB *TR
Mfg Campaign: 10928872
Recall Date: Nov 30, 2016
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE VIBRATION FELT STANDING STILL AND WORSENS AS ACCELERATION SLOWLY STARTS FORWARD. CONTINUES ALSO AT SLIGHT ACCELERATION AT HIGHER SPEEDS JUST TO MAINTAIN SPEED LIMIT. VIBRATION CAN BE FELT IN STEERING WHEEL, ACCELERATOR PEDAL, GEAR SHIFT AND AT SPECIFIC START UP SPEEDS THE ENTIRE VEHICLE. THIS DOES NOT CHANGE WHEN DRIVING ON DIFFERENT SURFACES OR ROADWAYS. VIBRATION HAS BEEN NOTED AND EXPERIENCED ALSO BY DEALERSHIP TECHNICAL PERSONNEL WITH NO REMEDY. THIS PROBLEM HAS EXISTING SINCE PURCHASING VEHICLE IN JAN 2016 AND DEALERSHIP COMPLAINT AT 997 MILES ON VEHICLE.
Corrective Action:
VEHICLE VIBRATION FELT STANDING STILL AND WORSENS AS ACCELERATION SLOWLY STARTS FORWARD. CONTINUES ALSO AT SLIGHT ACCELERATION AT HIGHER SPEEDS JUST TO MAINTAIN SPEED LIMIT. VIBRATION CAN BE FELT IN STEERING WHEEL, ACCELERATOR PEDAL, GEAR SHIFT AND AT SPECIFIC START UP SPEEDS THE ENTIRE VEHICLE. THIS DOES NOT CHANGE WHEN DRIVING ON DIFFERENT SURFACES OR ROADWAYS. VIBRATION HAS BEEN NOTED AND EXPERIENCED ALSO BY DEALERSHIP TECHNICAL PERSONNEL WITH NO REMEDY. THIS PROBLEM HAS EXISTING SINCE PURCHASING VEHICLE IN JAN 2016 AND DEALERSHIP COMPLAINT AT 997 MILES ON VEHICLE.
Additional Notes:
VEHICLE VIBRATION FELT STANDING STILL AND WORSENS AS ACCELERATION SLOWLY STARTS FORWARD. CONTINUES ALSO AT SLIGHT ACCELERATION AT HIGHER SPEEDS JUST TO MAINTAIN SPEED LIMIT. VIBRATION CAN BE FELT IN STEERING WHEEL, ACCELERATOR PEDAL, GEAR SHIFT AND AT SPECIFIC START UP SPEEDS THE ENTIRE VEHICLE. THIS DOES NOT CHANGE WHEN DRIVING ON DIFFERENT SURFACES OR ROADWAYS. VIBRATION HAS BEEN NOTED AND EXPERIENCED ALSO BY DEALERSHIP TECHNICAL PERSONNEL WITH NO REMEDY. THIS PROBLEM HAS EXISTING SINCE PURCHASING VEHICLE IN JAN 2016 AND DEALERSHIP COMPLAINT AT 997 MILES ON VEHICLE.
Mfg Campaign: 10926604
Recall Date: Nov 17, 2016
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2016 RX MODELS EQUIPPED WITH THE HEADS-UP DISPLAY HAVE AN ISSUE WITH THE OEM WINDSHIELD SHOWING A SECOND IMAGE OF BRIGHT LIGHTS AT NIGHT. THIS OCCURS FOR STREETLIGHTS, STOPLIGHTS, LED TAIL LIGHTS, AND EVEN INCANDESCENT TAIL LIGHTS. THE DOUBLE IMAGE IS CLEAR AND DISTINCT APPROXIMATELY 1/4" BELOW THE ORIGINAL IMAGE AT 100 FEET AHEAD OF THE BRIGHT OBJECT AND IT SLOWLY MOVES TO JOIN THE ORIGINAL IMAGE AS YOU APPROACH THE BRIGHT OBJECT. WHEN DRIVING AT NIGHT, THIS GIVES A PARALLAX EFFECT AND IS DISTRACTING. DUE TO A CHIP IN THE WINDSHIELD, THE OEM WINDSHIELD WAS REPLACED WITH ANOTHER OEM WINDSHIELD THAT ALSO DEMONSTRATED THE SAME ISSUE. OTHER 2016 RX MODELS AT THE DEALER EXHIBITED THE SAME EFFECT. NOTHING CAN BE DONE AT THIS TIME FROM THE DEALER AND THE DISTRICT MANAGER.
Corrective Action:
2016 RX MODELS EQUIPPED WITH THE HEADS-UP DISPLAY HAVE AN ISSUE WITH THE OEM WINDSHIELD SHOWING A SECOND IMAGE OF BRIGHT LIGHTS AT NIGHT. THIS OCCURS FOR STREETLIGHTS, STOPLIGHTS, LED TAIL LIGHTS, AND EVEN INCANDESCENT TAIL LIGHTS. THE DOUBLE IMAGE IS CLEAR AND DISTINCT APPROXIMATELY 1/4" BELOW THE ORIGINAL IMAGE AT 100 FEET AHEAD OF THE BRIGHT OBJECT AND IT SLOWLY MOVES TO JOIN THE ORIGINAL IMAGE AS YOU APPROACH THE BRIGHT OBJECT. WHEN DRIVING AT NIGHT, THIS GIVES A PARALLAX EFFECT AND IS DISTRACTING. DUE TO A CHIP IN THE WINDSHIELD, THE OEM WINDSHIELD WAS REPLACED WITH ANOTHER OEM WINDSHIELD THAT ALSO DEMONSTRATED THE SAME ISSUE. OTHER 2016 RX MODELS AT THE DEALER EXHIBITED THE SAME EFFECT. NOTHING CAN BE DONE AT THIS TIME FROM THE DEALER AND THE DISTRICT MANAGER.
Additional Notes:
2016 RX MODELS EQUIPPED WITH THE HEADS-UP DISPLAY HAVE AN ISSUE WITH THE OEM WINDSHIELD SHOWING A SECOND IMAGE OF BRIGHT LIGHTS AT NIGHT. THIS OCCURS FOR STREETLIGHTS, STOPLIGHTS, LED TAIL LIGHTS, AND EVEN INCANDESCENT TAIL LIGHTS. THE DOUBLE IMAGE IS CLEAR AND DISTINCT APPROXIMATELY 1/4" BELOW THE ORIGINAL IMAGE AT 100 FEET AHEAD OF THE BRIGHT OBJECT AND IT SLOWLY MOVES TO JOIN THE ORIGINAL IMAGE AS YOU APPROACH THE BRIGHT OBJECT. WHEN DRIVING AT NIGHT, THIS GIVES A PARALLAX EFFECT AND IS DISTRACTING. DUE TO A CHIP IN THE WINDSHIELD, THE OEM WINDSHIELD WAS REPLACED WITH ANOTHER OEM WINDSHIELD THAT ALSO DEMONSTRATED THE SAME ISSUE. OTHER 2016 RX MODELS AT THE DEALER EXHIBITED THE SAME EFFECT. NOTHING CAN BE DONE AT THIS TIME FROM THE DEALER AND THE DISTRICT MANAGER.
Mfg Campaign: 10914208
Recall Date: Oct 6, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Corrective Action:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Additional Notes:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Mfg Campaign: 10911024
Recall Date: Oct 2, 2016
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Corrective Action:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Additional Notes:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Mfg Campaign: 10911024
Recall Date: Oct 2, 2016
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Corrective Action:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Additional Notes:
WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.
Mfg Campaign: 10911024
Recall Date: Oct 2, 2016
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 RX350 IS A NEW PLATFORM. THE PASSENGER SIDE CAR PASSING INDICATOR DOES NOT ALWAYS INDICATE A CAR IN THE "BLIND SPOT". AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTIFIED MY LOCAL LEXUS DEALER. MY SALESMAN AND I DROVE MY VEHICLE FOR A TEST RUN AND THE PROBLEM CONSISTENTLY AROSE. THE SALESMAN SAID THAT THIS WAS A NEW EXPERIENCE FOR HIM IN A LEXUS VEHICLE WITH THIS FEATURE. LEXUS HAD A TEAM INSPECT THE VEHICLE. LEXUS SAID THAT THE LACK OF THE PASSING INDICATOR TO SEE ALL VEHICLES IN THE BLIND SPOT WAS NORMAL FOR THE 2016 LEXUS RX 350. I HAVE DRIVEN THE CAR FOR 8 MONTHS. I FIRST NOTICED THE APPARENT MALFUNCTION DRIVING BACK TO PA FROM FL. I BELIEVE THAT THE CAR PASSING INDICATOR SYSTEM USES RELATIVE DIFFERENCES OF SPEED BETWEEN MY CAR AND THE CAR BEING PASSED TO ACTIVATE THE FEATURE. FOR EXAMPLE, THE INDICATOR LIGHT WILL NOT GO ON WHILE I PASS A CAR A MUCH GREATER SPEED THAN THE CAR BEING PASSED. I WOULD GUESS THE DIFFERENCE MAY BE 20 MPH OR SO. HOWEVER, IF I PASS A CAR SLOWLY OR AT A LOW DIFFERENCE OF SPEED, THE CAR PASSING INDICATOR LIGHT FUNCTIONS AS ONE WOULD EXPECT. OF INTEREST IS THAT MY WIFE HAS A 2013 LEXUS RS350 WITH A CAR PASSING INDICATOR SYSTEM AND HER CAR WILL ALWAYS INDICATE A CAR IN THE BLIND SPOT REGARDLESS OF HOW FAST THE RS350 PASSES ANOTHER VEHICLE. THE LACK OF INDICATING A VEHICLE IN THE RIGHT BLIND SPOT AT ALL TIMES IN MY VEHICLE IS DANGEROUS. THIS SAFETY FEATURE HAS POOR DESIGN. THE 2016 WAS JUST INTRODUCED IN LATE 2015. LEXUS KNOWS ABOUT THIS PROBLEM AND CALLS IT A NORMAL FUNCTION. I HAVE NOT YET RECEIVED AN ADEQUATE EXPLANATION FROM LEXUS WHY THE CAR PASSING INDICATOR SYSTEM IN THE 2016 RX350 WAS DESIGNED THIS WAY PURPOSELY. I BELIEVE THAT THIS ISSUE IS A SERIOUS FLAW. I HAVE ENCLOSED TWO DOCUMENTS I HAVE RECEIVED FROM LEXUS. I DID NOT ASK FOR PROTECTION UNDER THE LEMON LAW.
Corrective Action:
2016 RX350 IS A NEW PLATFORM. THE PASSENGER SIDE CAR PASSING INDICATOR DOES NOT ALWAYS INDICATE A CAR IN THE "BLIND SPOT". AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTIFIED MY LOCAL LEXUS DEALER. MY SALESMAN AND I DROVE MY VEHICLE FOR A TEST RUN AND THE PROBLEM CONSISTENTLY AROSE. THE SALESMAN SAID THAT THIS WAS A NEW EXPERIENCE FOR HIM IN A LEXUS VEHICLE WITH THIS FEATURE. LEXUS HAD A TEAM INSPECT THE VEHICLE. LEXUS SAID THAT THE LACK OF THE PASSING INDICATOR TO SEE ALL VEHICLES IN THE BLIND SPOT WAS NORMAL FOR THE 2016 LEXUS RX 350. I HAVE DRIVEN THE CAR FOR 8 MONTHS. I FIRST NOTICED THE APPARENT MALFUNCTION DRIVING BACK TO PA FROM FL. I BELIEVE THAT THE CAR PASSING INDICATOR SYSTEM USES RELATIVE DIFFERENCES OF SPEED BETWEEN MY CAR AND THE CAR BEING PASSED TO ACTIVATE THE FEATURE. FOR EXAMPLE, THE INDICATOR LIGHT WILL NOT GO ON WHILE I PASS A CAR A MUCH GREATER SPEED THAN THE CAR BEING PASSED. I WOULD GUESS THE DIFFERENCE MAY BE 20 MPH OR SO. HOWEVER, IF I PASS A CAR SLOWLY OR AT A LOW DIFFERENCE OF SPEED, THE CAR PASSING INDICATOR LIGHT FUNCTIONS AS ONE WOULD EXPECT. OF INTEREST IS THAT MY WIFE HAS A 2013 LEXUS RS350 WITH A CAR PASSING INDICATOR SYSTEM AND HER CAR WILL ALWAYS INDICATE A CAR IN THE BLIND SPOT REGARDLESS OF HOW FAST THE RS350 PASSES ANOTHER VEHICLE. THE LACK OF INDICATING A VEHICLE IN THE RIGHT BLIND SPOT AT ALL TIMES IN MY VEHICLE IS DANGEROUS. THIS SAFETY FEATURE HAS POOR DESIGN. THE 2016 WAS JUST INTRODUCED IN LATE 2015. LEXUS KNOWS ABOUT THIS PROBLEM AND CALLS IT A NORMAL FUNCTION. I HAVE NOT YET RECEIVED AN ADEQUATE EXPLANATION FROM LEXUS WHY THE CAR PASSING INDICATOR SYSTEM IN THE 2016 RX350 WAS DESIGNED THIS WAY PURPOSELY. I BELIEVE THAT THIS ISSUE IS A SERIOUS FLAW. I HAVE ENCLOSED TWO DOCUMENTS I HAVE RECEIVED FROM LEXUS. I DID NOT ASK FOR PROTECTION UNDER THE LEMON LAW.
Additional Notes:
2016 RX350 IS A NEW PLATFORM. THE PASSENGER SIDE CAR PASSING INDICATOR DOES NOT ALWAYS INDICATE A CAR IN THE "BLIND SPOT". AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTIFIED MY LOCAL LEXUS DEALER. MY SALESMAN AND I DROVE MY VEHICLE FOR A TEST RUN AND THE PROBLEM CONSISTENTLY AROSE. THE SALESMAN SAID THAT THIS WAS A NEW EXPERIENCE FOR HIM IN A LEXUS VEHICLE WITH THIS FEATURE. LEXUS HAD A TEAM INSPECT THE VEHICLE. LEXUS SAID THAT THE LACK OF THE PASSING INDICATOR TO SEE ALL VEHICLES IN THE BLIND SPOT WAS NORMAL FOR THE 2016 LEXUS RX 350. I HAVE DRIVEN THE CAR FOR 8 MONTHS. I FIRST NOTICED THE APPARENT MALFUNCTION DRIVING BACK TO PA FROM FL. I BELIEVE THAT THE CAR PASSING INDICATOR SYSTEM USES RELATIVE DIFFERENCES OF SPEED BETWEEN MY CAR AND THE CAR BEING PASSED TO ACTIVATE THE FEATURE. FOR EXAMPLE, THE INDICATOR LIGHT WILL NOT GO ON WHILE I PASS A CAR A MUCH GREATER SPEED THAN THE CAR BEING PASSED. I WOULD GUESS THE DIFFERENCE MAY BE 20 MPH OR SO. HOWEVER, IF I PASS A CAR SLOWLY OR AT A LOW DIFFERENCE OF SPEED, THE CAR PASSING INDICATOR LIGHT FUNCTIONS AS ONE WOULD EXPECT. OF INTEREST IS THAT MY WIFE HAS A 2013 LEXUS RS350 WITH A CAR PASSING INDICATOR SYSTEM AND HER CAR WILL ALWAYS INDICATE A CAR IN THE BLIND SPOT REGARDLESS OF HOW FAST THE RS350 PASSES ANOTHER VEHICLE. THE LACK OF INDICATING A VEHICLE IN THE RIGHT BLIND SPOT AT ALL TIMES IN MY VEHICLE IS DANGEROUS. THIS SAFETY FEATURE HAS POOR DESIGN. THE 2016 WAS JUST INTRODUCED IN LATE 2015. LEXUS KNOWS ABOUT THIS PROBLEM AND CALLS IT A NORMAL FUNCTION. I HAVE NOT YET RECEIVED AN ADEQUATE EXPLANATION FROM LEXUS WHY THE CAR PASSING INDICATOR SYSTEM IN THE 2016 RX350 WAS DESIGNED THIS WAY PURPOSELY. I BELIEVE THAT THIS ISSUE IS A SERIOUS FLAW. I HAVE ENCLOSED TWO DOCUMENTS I HAVE RECEIVED FROM LEXUS. I DID NOT ASK FOR PROTECTION UNDER THE LEMON LAW.
Mfg Campaign: 10895528
Recall Date: Aug 13, 2016
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY 2016 LEXUS 350 RX WAS IN THE GARAGE. I NEEDED TO MOVE THE CAR FORWARD SO I PUT IT IN DRIVE. AS SOON AS I RELEASED THE BRAKE, THE CAR SHOT FORWARD WITH GREAT SPEED (UNINTENDED ACCELERATION). THE CAR CRASHED INTO SOME BICYCLES AND SHELVES AS I APPLIED THE BRAKES TO STOP THE VEHICLE. I IMMEDIATELY CALLED LEXUS OF TAMPA BAY AND THEY CAME OUT TO PICK IT UP. THAT WAS ALMOST 8 WEEKS AND NOTHING HAS BEEN RESOLVED.
Corrective Action:
MY 2016 LEXUS 350 RX WAS IN THE GARAGE. I NEEDED TO MOVE THE CAR FORWARD SO I PUT IT IN DRIVE. AS SOON AS I RELEASED THE BRAKE, THE CAR SHOT FORWARD WITH GREAT SPEED (UNINTENDED ACCELERATION). THE CAR CRASHED INTO SOME BICYCLES AND SHELVES AS I APPLIED THE BRAKES TO STOP THE VEHICLE. I IMMEDIATELY CALLED LEXUS OF TAMPA BAY AND THEY CAME OUT TO PICK IT UP. THAT WAS ALMOST 8 WEEKS AND NOTHING HAS BEEN RESOLVED.
Additional Notes:
MY 2016 LEXUS 350 RX WAS IN THE GARAGE. I NEEDED TO MOVE THE CAR FORWARD SO I PUT IT IN DRIVE. AS SOON AS I RELEASED THE BRAKE, THE CAR SHOT FORWARD WITH GREAT SPEED (UNINTENDED ACCELERATION). THE CAR CRASHED INTO SOME BICYCLES AND SHELVES AS I APPLIED THE BRAKES TO STOP THE VEHICLE. I IMMEDIATELY CALLED LEXUS OF TAMPA BAY AND THEY CAME OUT TO PICK IT UP. THAT WAS ALMOST 8 WEEKS AND NOTHING HAS BEEN RESOLVED.
Mfg Campaign: 10892295
Recall Date: Aug 1, 2016
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF LEAK IN HEAVY RAIN. LEAKED THROUGH AREA AROUND DRIVERS BLUETOOTH MICROPHONE. SERVICE DEPARTMENT ADVISED THIS WAS THE SECOND VEHICLE BROUGHT IN FOR THIS PROBLEM.
Corrective Action:
SUNROOF LEAK IN HEAVY RAIN. LEAKED THROUGH AREA AROUND DRIVERS BLUETOOTH MICROPHONE. SERVICE DEPARTMENT ADVISED THIS WAS THE SECOND VEHICLE BROUGHT IN FOR THIS PROBLEM.
Additional Notes:
SUNROOF LEAK IN HEAVY RAIN. LEAKED THROUGH AREA AROUND DRIVERS BLUETOOTH MICROPHONE. SERVICE DEPARTMENT ADVISED THIS WAS THE SECOND VEHICLE BROUGHT IN FOR THIS PROBLEM.
Mfg Campaign: 10883713
Recall Date: Jul 9, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16VV053000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16VV053000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16VV053000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 10876512
Recall Date: Jun 24, 2016
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE'S BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DID NOT FUNCTION ON THE PASSENGER SIDE WHILE DRIVING ON THE FREEWAY. WHEN THE FAILURE OCCURRED, THE INSTRUMENT PANEL WENT BLANK AND THE ELECTRICAL SYSTEM DID NOT FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE'S BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DID NOT FUNCTION ON THE PASSENGER SIDE WHILE DRIVING ON THE FREEWAY. WHEN THE FAILURE OCCURRED, THE INSTRUMENT PANEL WENT BLANK AND THE ELECTRICAL SYSTEM DID NOT FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE'S BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DID NOT FUNCTION ON THE PASSENGER SIDE WHILE DRIVING ON THE FREEWAY. WHEN THE FAILURE OCCURRED, THE INSTRUMENT PANEL WENT BLANK AND THE ELECTRICAL SYSTEM DID NOT FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Mfg Campaign: 10876244
Recall Date: Jun 23, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.
Corrective Action:
I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.
Additional Notes:
I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.
Mfg Campaign: 10872445
Recall Date: Jun 3, 2016
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR
Corrective Action:
BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR
Additional Notes:
BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR
Mfg Campaign: 10861106
Recall Date: Apr 23, 2016
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Corrective Action:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Additional Notes:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Mfg Campaign: 10840149
Recall Date: Mar 6, 2016
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Corrective Action:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Additional Notes:
"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT
Mfg Campaign: 10840149
Recall Date: Mar 6, 2016
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