Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0K/JLD
Recall Date: Apr 3, 2018
Consumer Complaints
69 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Corrective Action:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Additional Notes:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Mfg Campaign: 11057986
Recall Date: Jan 2, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Corrective Action:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Additional Notes:
IN ORDER TO START THE CAR, THE BRAKE MUST BE PRESSED. HOWEVER, IF THE CAR SITS WITHOUT USE FOR SEVERAL DAYS, THE BRAKE PEDAL CANNOT BE PRESSED DOWN AND THE CAR WILL NOT START. A WARNING LIGHT INDICATES THAT "BRAKE POWER IS LOW, STOP IN A SAFE PLACE". ATTACHED IS A PICTURE OF THE WARNING LIGHT. THE CAR CAN GENERALLY BE SUBSEQUENTLY STARTED BY EITHER WAITING SEVERAL MINUTES OR EXERTING A LOT OF PRESSURE ON THE BRAKE PEDAL, AND THE WARNING LIGHT DISAPPEARS. I'VE HAD MANY CONVERSATIONS WITH LEXUS SERVICE AND LEXUS CORPORATE OFFICE. THEY'VE SAID THAT THIS CONDITION EXISTS WITH "EVERY 2016-2018 RX 350" AND IS NOT UNIQUE TO MY CAR. THEY'VE ALSO SAID THIS CONDITION CANNOT BE REPAIRED, DESPITE THE FACT THAT THE WARNING LIGHT INDICATES IT IS DANGEROUS TO DRIVE THE CAR. LEXUS CONFIRMED THAT DESPITE THE FACT THE CONDITION OCCURS AFTER THE CAR HAS SAT FOR A PERIOD OF TIME, IT IS NOT A BATTERY ISSUE AND LIKELY OCCURS BECAUSE OF PRESSURE LOST IN THE BRAKE SYSTEM. ALTHOUGH I QUESTION LEXUS' STATEMENTS THAT THIS CONDITION EXISTS WITH EVERY CAR, IT IS DISCONCERTING THAT THEY CANNOT OR WILL NOT FIX A CONDITION THAT MAY BE DANGEROUS TO CONTINUE DRIVING, AS INDICATED BY THE CAR'S WARNING LIGHT. THIS CONDITION OCCURS REGULARLY.
Mfg Campaign: 11057986
Recall Date: Jan 2, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LEASED THE VEHICLE AT THE END OF DECEMBER 2016. SOMETIME IN SEPTEMBER, MY WIFE STARTED TO NOTICE AN ODD SMELL IN THE CABIN. ON SAT 10/7, MY WIFE NOTICED THE FRONT CARPET WAS COMPLETELY SATURATED. I GAVE IT A FEW DAYS TO DRY OUT BUT WHEN IT DIDN'T GET BETTER I BROUGHT IT IN FOR SERVICE I EXPLAINED THE ISSUE TO THE SERVICE MANAGER AND WITHOUT EVEN LOOKING AT THE VEHICLE HE SAID HE HAD A FEELING HE KNOW WHAT IT WAS. HE EXPLAINED THAT SPIDERS GET INTO THE AC DRAIN PLUG AND CLOG IT CAUSING WATER TO BACKUP INTO THE CABIN. THE PADDING AND CARPETING WOULD NEED TO BE REPLACED AND MOLD REMEDIATION WOULD BE NEEDED (THE MOLD IS WHAT WAS CAUSING THE ODOR). HE SHARED THEY JUST DID THREE OF THESE REPAIRS IN THE PAST SEVERAL WEEKS AND TOLD ME THE REPAIR WOULD COST AROUND $5,400. HE CONTINUED TO EXPLAIN THAT THIS WAS NOT COVERED UNDER THE WARRANTY AND THAT I WOULD HAVE TO PUT A CLAIM THROUGH ON MY INSURANCE. AFTER TWO DAYS HE CAME BACK AND CONFIRMED A "SPIDER INFESTATION." I QUESTIONED HIM SINCE I FOUND THIS WHOLE SCENARIO ODD. HE TOLD ME HE DIDN'T HAVE AN EXACT NUMBER BUT THAT THE DEALERSHIP HAD PREVIOUSLY PERFORMED BETWEEN 15 AND 20 OF THESE REPAIRS AND THAT TO PREVENT A RECURRENCE THEY WOULD FIT THE DRAIN PLUG WITH A SPECIAL INSECT REPELLANT TIP. I CONSIDERED THIS A REOCCURRING ISSUE THAT LEXUS WAS AWARE OF AND THAT THEY HAD A FIX FOR SO I DID NOT WANT TO PUT AN INSURANCE CLAIM IN AND RISK A RATE INCREASE. I THEN ESCALATED THE ISSUE WITH LEXUS CORPORATE AND THEY SIDED WITH THE DEALER SAYING IT'S NOT COVERED UNDER WARRANTY BUT THAT THEY WOULD COVER MY COMPREHENSIVE DEDUCTIBLE (WHICH THEY DID). AFTER BACK AND FORTH WITH MY INSURANCE COMPANY THEY FINALLY APPROVED THE CLAIM (THEY INITIALLY DIDN'T WANT TO COVER THE DEALERSHIPS LABOR RATES). AFTER HAVING THE CARE FOR THREE WEEKS, THEY FINALLY BEGIN REPAIRS.
Corrective Action:
I LEASED THE VEHICLE AT THE END OF DECEMBER 2016. SOMETIME IN SEPTEMBER, MY WIFE STARTED TO NOTICE AN ODD SMELL IN THE CABIN. ON SAT 10/7, MY WIFE NOTICED THE FRONT CARPET WAS COMPLETELY SATURATED. I GAVE IT A FEW DAYS TO DRY OUT BUT WHEN IT DIDN'T GET BETTER I BROUGHT IT IN FOR SERVICE I EXPLAINED THE ISSUE TO THE SERVICE MANAGER AND WITHOUT EVEN LOOKING AT THE VEHICLE HE SAID HE HAD A FEELING HE KNOW WHAT IT WAS. HE EXPLAINED THAT SPIDERS GET INTO THE AC DRAIN PLUG AND CLOG IT CAUSING WATER TO BACKUP INTO THE CABIN. THE PADDING AND CARPETING WOULD NEED TO BE REPLACED AND MOLD REMEDIATION WOULD BE NEEDED (THE MOLD IS WHAT WAS CAUSING THE ODOR). HE SHARED THEY JUST DID THREE OF THESE REPAIRS IN THE PAST SEVERAL WEEKS AND TOLD ME THE REPAIR WOULD COST AROUND $5,400. HE CONTINUED TO EXPLAIN THAT THIS WAS NOT COVERED UNDER THE WARRANTY AND THAT I WOULD HAVE TO PUT A CLAIM THROUGH ON MY INSURANCE. AFTER TWO DAYS HE CAME BACK AND CONFIRMED A "SPIDER INFESTATION." I QUESTIONED HIM SINCE I FOUND THIS WHOLE SCENARIO ODD. HE TOLD ME HE DIDN'T HAVE AN EXACT NUMBER BUT THAT THE DEALERSHIP HAD PREVIOUSLY PERFORMED BETWEEN 15 AND 20 OF THESE REPAIRS AND THAT TO PREVENT A RECURRENCE THEY WOULD FIT THE DRAIN PLUG WITH A SPECIAL INSECT REPELLANT TIP. I CONSIDERED THIS A REOCCURRING ISSUE THAT LEXUS WAS AWARE OF AND THAT THEY HAD A FIX FOR SO I DID NOT WANT TO PUT AN INSURANCE CLAIM IN AND RISK A RATE INCREASE. I THEN ESCALATED THE ISSUE WITH LEXUS CORPORATE AND THEY SIDED WITH THE DEALER SAYING IT'S NOT COVERED UNDER WARRANTY BUT THAT THEY WOULD COVER MY COMPREHENSIVE DEDUCTIBLE (WHICH THEY DID). AFTER BACK AND FORTH WITH MY INSURANCE COMPANY THEY FINALLY APPROVED THE CLAIM (THEY INITIALLY DIDN'T WANT TO COVER THE DEALERSHIPS LABOR RATES). AFTER HAVING THE CARE FOR THREE WEEKS, THEY FINALLY BEGIN REPAIRS.
Additional Notes:
I LEASED THE VEHICLE AT THE END OF DECEMBER 2016. SOMETIME IN SEPTEMBER, MY WIFE STARTED TO NOTICE AN ODD SMELL IN THE CABIN. ON SAT 10/7, MY WIFE NOTICED THE FRONT CARPET WAS COMPLETELY SATURATED. I GAVE IT A FEW DAYS TO DRY OUT BUT WHEN IT DIDN'T GET BETTER I BROUGHT IT IN FOR SERVICE I EXPLAINED THE ISSUE TO THE SERVICE MANAGER AND WITHOUT EVEN LOOKING AT THE VEHICLE HE SAID HE HAD A FEELING HE KNOW WHAT IT WAS. HE EXPLAINED THAT SPIDERS GET INTO THE AC DRAIN PLUG AND CLOG IT CAUSING WATER TO BACKUP INTO THE CABIN. THE PADDING AND CARPETING WOULD NEED TO BE REPLACED AND MOLD REMEDIATION WOULD BE NEEDED (THE MOLD IS WHAT WAS CAUSING THE ODOR). HE SHARED THEY JUST DID THREE OF THESE REPAIRS IN THE PAST SEVERAL WEEKS AND TOLD ME THE REPAIR WOULD COST AROUND $5,400. HE CONTINUED TO EXPLAIN THAT THIS WAS NOT COVERED UNDER THE WARRANTY AND THAT I WOULD HAVE TO PUT A CLAIM THROUGH ON MY INSURANCE. AFTER TWO DAYS HE CAME BACK AND CONFIRMED A "SPIDER INFESTATION." I QUESTIONED HIM SINCE I FOUND THIS WHOLE SCENARIO ODD. HE TOLD ME HE DIDN'T HAVE AN EXACT NUMBER BUT THAT THE DEALERSHIP HAD PREVIOUSLY PERFORMED BETWEEN 15 AND 20 OF THESE REPAIRS AND THAT TO PREVENT A RECURRENCE THEY WOULD FIT THE DRAIN PLUG WITH A SPECIAL INSECT REPELLANT TIP. I CONSIDERED THIS A REOCCURRING ISSUE THAT LEXUS WAS AWARE OF AND THAT THEY HAD A FIX FOR SO I DID NOT WANT TO PUT AN INSURANCE CLAIM IN AND RISK A RATE INCREASE. I THEN ESCALATED THE ISSUE WITH LEXUS CORPORATE AND THEY SIDED WITH THE DEALER SAYING IT'S NOT COVERED UNDER WARRANTY BUT THAT THEY WOULD COVER MY COMPREHENSIVE DEDUCTIBLE (WHICH THEY DID). AFTER BACK AND FORTH WITH MY INSURANCE COMPANY THEY FINALLY APPROVED THE CLAIM (THEY INITIALLY DIDN'T WANT TO COVER THE DEALERSHIPS LABOR RATES). AFTER HAVING THE CARE FOR THREE WEEKS, THEY FINALLY BEGIN REPAIRS.
Mfg Campaign: 11051228
Recall Date: Nov 29, 2017
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FAULTY ACCELERATION OCCURS WHEN TAKING OFF FROM A STOP. AROUND 2.5 RPM, A LOUD GRINDING NOISE OCCURS AS WELL AS A STALL / LAG IN THE ACCELERATION OF VEHICLE. DANGEROUS WHEN ACCELERATING FROM A STOP LIGHT AND PULLING INTO INTERSECTION, VEHICLE STALLS AND THEN SOMETIMES SURGES FORWARD. COMPLAINED TO DEALER SINCE DAY 1 OF PURCHASE. IT SEEMS TO BE GETTING WORSE AND WORSE. I HAVE CONTINUALLY BEEN TOLD THAT LEXUS HAS NOT DEVELOPED A SOLUTION AS OF YET. SO NO SOLUTION....THIS IS A $60K VEHICLE AND IT IS VERY DANGEROUS WHEN TRAVELING BETWEEN 0 AND 35ISH.
Corrective Action:
FAULTY ACCELERATION OCCURS WHEN TAKING OFF FROM A STOP. AROUND 2.5 RPM, A LOUD GRINDING NOISE OCCURS AS WELL AS A STALL / LAG IN THE ACCELERATION OF VEHICLE. DANGEROUS WHEN ACCELERATING FROM A STOP LIGHT AND PULLING INTO INTERSECTION, VEHICLE STALLS AND THEN SOMETIMES SURGES FORWARD. COMPLAINED TO DEALER SINCE DAY 1 OF PURCHASE. IT SEEMS TO BE GETTING WORSE AND WORSE. I HAVE CONTINUALLY BEEN TOLD THAT LEXUS HAS NOT DEVELOPED A SOLUTION AS OF YET. SO NO SOLUTION....THIS IS A $60K VEHICLE AND IT IS VERY DANGEROUS WHEN TRAVELING BETWEEN 0 AND 35ISH.
Additional Notes:
FAULTY ACCELERATION OCCURS WHEN TAKING OFF FROM A STOP. AROUND 2.5 RPM, A LOUD GRINDING NOISE OCCURS AS WELL AS A STALL / LAG IN THE ACCELERATION OF VEHICLE. DANGEROUS WHEN ACCELERATING FROM A STOP LIGHT AND PULLING INTO INTERSECTION, VEHICLE STALLS AND THEN SOMETIMES SURGES FORWARD. COMPLAINED TO DEALER SINCE DAY 1 OF PURCHASE. IT SEEMS TO BE GETTING WORSE AND WORSE. I HAVE CONTINUALLY BEEN TOLD THAT LEXUS HAS NOT DEVELOPED A SOLUTION AS OF YET. SO NO SOLUTION....THIS IS A $60K VEHICLE AND IT IS VERY DANGEROUS WHEN TRAVELING BETWEEN 0 AND 35ISH.
Mfg Campaign: 11033309
Recall Date: Oct 13, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Corrective Action:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Additional Notes:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Mfg Campaign: 11014807
Recall Date: Aug 12, 2017
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Corrective Action:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Additional Notes:
WHEN ACCELERATING HEAR A LOUD GROANING NOISE AND FEEL A HESITATION IN THE GAS ACCELERATOR PEDAL. HAVE BROUGHT TO THE DEALER 3 TIMES, AS IT SEEMS TO BE GETTING WORSE. DEALER ACKNOWLEDGES THEIR IS AN ISSUE, BUT SAYS WILL NOT FIX BECAUSE THEIR IS NO RECALL. THEY SAID WILL NOTIFY US IF/WHEN LEXUS HAS A REMEDY. APPARENTLY THIS IS HAPPENING ON 2016 & 2017 MODELS. I AM WORRIED THAT MY CAR IS JUST GOING TO LOSE POWER WHEN ACCELERATING AS IT SEEMS TO BE GETTING WORSE AND LOUDER GROANING NOISE. THIS HAPPENS FIRST THING IN THE MORNING WHEN THE CAR IS COLD AND ACCELERATING BETWEEN 0 TO 20 MPH.
Mfg Campaign: 11014807
Recall Date: Aug 12, 2017
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN ATTEMPTING TO START THE VEHICLE AN ERROR MESSAGE DISPLAYS THAT BRAKING POWER IS LOW. IT STATES STOP IN A SAFE PLACE. DEALER HAS ADVISED THIS CONDITION IS "NORMAL" AND NO REPAIRS RECOMMENDED. THE VEHICLE IS STATIONARY AND CAN NOT BE STARTED.
Corrective Action:
WHEN ATTEMPTING TO START THE VEHICLE AN ERROR MESSAGE DISPLAYS THAT BRAKING POWER IS LOW. IT STATES STOP IN A SAFE PLACE. DEALER HAS ADVISED THIS CONDITION IS "NORMAL" AND NO REPAIRS RECOMMENDED. THE VEHICLE IS STATIONARY AND CAN NOT BE STARTED.
Additional Notes:
WHEN ATTEMPTING TO START THE VEHICLE AN ERROR MESSAGE DISPLAYS THAT BRAKING POWER IS LOW. IT STATES STOP IN A SAFE PLACE. DEALER HAS ADVISED THIS CONDITION IS "NORMAL" AND NO REPAIRS RECOMMENDED. THE VEHICLE IS STATIONARY AND CAN NOT BE STARTED.
Mfg Campaign: 11005200
Recall Date: Jul 13, 2017
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT 619-401-2000 HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.
Corrective Action:
PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT 619-401-2000 HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.
Additional Notes:
PRE-COLLISION SYSTEM FAILED. VEHICLE REAR ENDED ANOTHER VEHICLE. NO WARNINGS. NO AUTO BRAKING. FULL UNRESTRAINED IMPACT. COLLISION OCCURRED ON FREEWAY OFF RAMP. I HAVE PHOTOS OF CRASH SITE AND A COPY OF THE DATA FROM THE "BLACK BOX" WHICH LEXUS DOWNLOADED. THE ALLSTATE CLAIM NUMBER #0453405540. THE CHP OFFICE AT 619-401-2000 HAS INCIDENT NCIC#9680, BY OFFICER ID 18801. THE LEXUS WAS TOTALED AND ALLSTATE PAID OUT. I PURCHASED THE LEXUS PRIMARILY FOR ITS SAFETY FEATURES. I'M CONCERNED THAT FURTHER FAULTS COULD CAUSE GREAT HARM OR DEATH.
Mfg Campaign: 10994051
Recall Date: Jun 8, 2017
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A BODY SHOP WHERE IT IS BEING WORKED ON.
Corrective Action:
WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A BODY SHOP WHERE IT IS BEING WORKED ON.
Additional Notes:
WHILE DRIVING HOME, I STOPPED THE CAR AT THE ENTRANCE TO THE DRIVE WAY AT THE MAIL BOX BY APPLYING BRAKE .THE CAR CAME TO A FULL STOP. I SHIFTED THE GEAR ( AUTOMATIC ) TO PARK TO GET OUT OF THE CAR TO PICK THE MAIL. AS SOON AS THE GEAR WAS IN PARK, THE CAR ACCELERATED UNCONTROLLABLY, INSPITE OF HARD BREAKING. I COULD FEEL THE ABS SYSTEM BEING ACTIVATED BY THE WAY IT FEELS ON THE BREAK PEDAL. THE CAR HIT THE SIDE OF THE HOUSE AND STOPPED. THIS VEHICLE HAS BUILT IN PRE COLLISION SYSTEM. AFTER NOTIFYING THE INSURANCE COMPANY THE CAR WAS TOWED TO A BODY SHOP WHERE IT IS BEING WORKED ON.
Mfg Campaign: 10957869
Recall Date: Mar 1, 2017
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