Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2017 Levante vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or the engine may shut off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10338
Recall Date: Mar 13, 2017
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 342
Recall Date: Jan 20, 2017
Maserati North America, Inc.
Safety Issue:
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 327
Recall Date: Nov 18, 2016
Consumer Complaints
28 ComplaintsMaserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my 2017 maserati levante going less than 20mph I notice the road was bumpy and tried to slow down and the brakes didn't respond. It felt like I was losing control of the car I continue to pump the brakes and it made this loud sound and then car skid to a stop. Thank god no car or person was in front of me. I have experienced this twice the first time it wasn't this bad just seem like the brakes weren't responding when I press the pedal. I just purchased vehicle feb 15 2022 and its now march 25 2022 from a certified dealer that car pass all inspections. There were no warning lights on during this scary incident or after.
Corrective Action:
While driving my 2017 maserati levante going less than 20mph I notice the road was bumpy and tried to slow down and the brakes didn't respond. It felt like I was losing control of the car I continue to pump the brakes and it made this loud sound and then car skid to a stop. Thank god no car or person was in front of me. I have experienced this twice the first time it wasn't this bad just seem like the brakes weren't responding when I press the pedal. I just purchased vehicle feb 15 2022 and its now march 25 2022 from a certified dealer that car pass all inspections. There were no warning lights on during this scary incident or after.
Additional Notes:
While driving my 2017 maserati levante going less than 20mph I notice the road was bumpy and tried to slow down and the brakes didn't respond. It felt like I was losing control of the car I continue to pump the brakes and it made this loud sound and then car skid to a stop. Thank god no car or person was in front of me. I have experienced this twice the first time it wasn't this bad just seem like the brakes weren't responding when I press the pedal. I just purchased vehicle feb 15 2022 and its now march 25 2022 from a certified dealer that car pass all inspections. There were no warning lights on during this scary incident or after.
Mfg Campaign: 11458327
Recall Date: Mar 25, 2022
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Corrective Action:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Additional Notes:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Mfg Campaign: 11424116
Recall Date: Jul 9, 2021
Maserati North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Corrective Action:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Additional Notes:
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Mfg Campaign: 11424116
Recall Date: Jul 9, 2021
Maserati North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.
Corrective Action:
When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.
Additional Notes:
When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.
Mfg Campaign: 11424121
Recall Date: Jul 9, 2021
Maserati North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11142204
Recall Date: Oct 23, 2018
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11142204
Recall Date: Oct 23, 2018
Maserati North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 MASERATI LEVANTE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED INTO NEUTRAL OR PARK AUTOMATICALLY. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD TO SHUT OFF AND RESTART THE VEHICLE FOR IT TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO MASERATI OF WASHINGTON (45235 TOWLERN PL, STERLING, VA 20166, (703) 478-3606) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V161000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); HOWEVER, THE FAILURES RECURRED FOUR ADDITIONAL TIMES. THE VEHICLE WAS CURRENTLY AT THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE WAS ALREADY UPDATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11142204
Recall Date: Oct 23, 2018
Maserati North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BOUGHT THE 2017 LEVANTE IN JUNE 2017 AND SINCE SEPTEMBER 2017, HAVE EXPERIENCE MULTIPLE OCCURRENCES OF THE VEHICLE "POPPING" INTO NEUTRAL WHILE EITHER IN DRIVE OR REVERSE AT DIFFERENT SPEEDS. OUR LOCAL DEALERSHIP/SERVICE MANAGER IS AWARE AND HAS ON RECORD, THEY'VE EXPERIENCE THE ISSUE FIRST HAND. AT SOME POINT IN EARLY DECEMBER 2017, LOCAL SERVICE MANAGER WAS TOLD BY MASERATI NA, A FIX WOULD BE AVAILABLE BY END OF 2017. IT IS NOW APRIL 2018 AND MASERATI NA HAS NO TIME-TABLE FOR A "FIX". YOU ALL CAN IMAGINE HOW DANGEROUS THIS CAN BE. WE'VE ALSO HAVE MULTIPLE OTHER ISSUES WITH OUR UNIT AND HAS BEEN IN AND OUT OF SERVICE, WEEKS AT A TIME SINCE SEPTEMBER 2017. MASERATI NA HAS GIVEN ME THE RUN-AROUND ON THE "FIX", I DON'T BELIEVE THEY HAVE A "FIX" AS WELL AS WORKING WITH US TO EITHER BUY-BACK AND/OR REPLACE OUR UNIT.
Corrective Action:
BOUGHT THE 2017 LEVANTE IN JUNE 2017 AND SINCE SEPTEMBER 2017, HAVE EXPERIENCE MULTIPLE OCCURRENCES OF THE VEHICLE "POPPING" INTO NEUTRAL WHILE EITHER IN DRIVE OR REVERSE AT DIFFERENT SPEEDS. OUR LOCAL DEALERSHIP/SERVICE MANAGER IS AWARE AND HAS ON RECORD, THEY'VE EXPERIENCE THE ISSUE FIRST HAND. AT SOME POINT IN EARLY DECEMBER 2017, LOCAL SERVICE MANAGER WAS TOLD BY MASERATI NA, A FIX WOULD BE AVAILABLE BY END OF 2017. IT IS NOW APRIL 2018 AND MASERATI NA HAS NO TIME-TABLE FOR A "FIX". YOU ALL CAN IMAGINE HOW DANGEROUS THIS CAN BE. WE'VE ALSO HAVE MULTIPLE OTHER ISSUES WITH OUR UNIT AND HAS BEEN IN AND OUT OF SERVICE, WEEKS AT A TIME SINCE SEPTEMBER 2017. MASERATI NA HAS GIVEN ME THE RUN-AROUND ON THE "FIX", I DON'T BELIEVE THEY HAVE A "FIX" AS WELL AS WORKING WITH US TO EITHER BUY-BACK AND/OR REPLACE OUR UNIT.
Additional Notes:
BOUGHT THE 2017 LEVANTE IN JUNE 2017 AND SINCE SEPTEMBER 2017, HAVE EXPERIENCE MULTIPLE OCCURRENCES OF THE VEHICLE "POPPING" INTO NEUTRAL WHILE EITHER IN DRIVE OR REVERSE AT DIFFERENT SPEEDS. OUR LOCAL DEALERSHIP/SERVICE MANAGER IS AWARE AND HAS ON RECORD, THEY'VE EXPERIENCE THE ISSUE FIRST HAND. AT SOME POINT IN EARLY DECEMBER 2017, LOCAL SERVICE MANAGER WAS TOLD BY MASERATI NA, A FIX WOULD BE AVAILABLE BY END OF 2017. IT IS NOW APRIL 2018 AND MASERATI NA HAS NO TIME-TABLE FOR A "FIX". YOU ALL CAN IMAGINE HOW DANGEROUS THIS CAN BE. WE'VE ALSO HAVE MULTIPLE OTHER ISSUES WITH OUR UNIT AND HAS BEEN IN AND OUT OF SERVICE, WEEKS AT A TIME SINCE SEPTEMBER 2017. MASERATI NA HAS GIVEN ME THE RUN-AROUND ON THE "FIX", I DON'T BELIEVE THEY HAVE A "FIX" AS WELL AS WORKING WITH US TO EITHER BUY-BACK AND/OR REPLACE OUR UNIT.
Mfg Campaign: 11083305
Recall Date: Apr 4, 2018
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