Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R20A7
Recall Date: May 28, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
300 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVAILING AT 40 MPH, THE VEHICLE ABRUPTLY CEASED WHICH CAUSED THE CONTACT TO HIT HIS HEAD ON THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO HIS NECK AND BACK BUT HE DID NOT SEEK MEDICAL ATTENTION. AFTER THE FAILURE OCCURRED, THE FLIP INDICATOR AND THE ABS WARNING LIGHTS BOTH ILLUMINATED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SOUTH AUSTIN NISSAN (4914 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE THEY DIAGNOSED THE VEHICLE WITH A PISTON SENSOR FAILURE. THE MANUFACTURER HAD ALSO BEEN NOTIFIED OF THE FAILURE AND DENIED THAT THIS PARTICULAR DEFECT WOULD HAVE CAUSED THE VEHICLE TO ABRUPTLY CEASE. THEY REFERRED HIM BACK TO THE DEALER WHO DISPUTE THE CLAIM THAT WAS MADE BY THE MANUFACTURER. THE VEHICLE HAD BEEN REPAIRED OUT OF POCKET. THE FAILURE MILEAGE WAS 39,171.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVAILING AT 40 MPH, THE VEHICLE ABRUPTLY CEASED WHICH CAUSED THE CONTACT TO HIT HIS HEAD ON THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO HIS NECK AND BACK BUT HE DID NOT SEEK MEDICAL ATTENTION. AFTER THE FAILURE OCCURRED, THE FLIP INDICATOR AND THE ABS WARNING LIGHTS BOTH ILLUMINATED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SOUTH AUSTIN NISSAN (4914 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE THEY DIAGNOSED THE VEHICLE WITH A PISTON SENSOR FAILURE. THE MANUFACTURER HAD ALSO BEEN NOTIFIED OF THE FAILURE AND DENIED THAT THIS PARTICULAR DEFECT WOULD HAVE CAUSED THE VEHICLE TO ABRUPTLY CEASE. THEY REFERRED HIM BACK TO THE DEALER WHO DISPUTE THE CLAIM THAT WAS MADE BY THE MANUFACTURER. THE VEHICLE HAD BEEN REPAIRED OUT OF POCKET. THE FAILURE MILEAGE WAS 39,171.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVAILING AT 40 MPH, THE VEHICLE ABRUPTLY CEASED WHICH CAUSED THE CONTACT TO HIT HIS HEAD ON THE STEERING WHEEL. THE CONTACT SUFFERED INJURIES TO HIS NECK AND BACK BUT HE DID NOT SEEK MEDICAL ATTENTION. AFTER THE FAILURE OCCURRED, THE FLIP INDICATOR AND THE ABS WARNING LIGHTS BOTH ILLUMINATED ON THE INSTRUMENT PANEL. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO SOUTH AUSTIN NISSAN (4914 S IH 35 FRONTAGE RD, AUSTIN, TX 78745) WHERE THEY DIAGNOSED THE VEHICLE WITH A PISTON SENSOR FAILURE. THE MANUFACTURER HAD ALSO BEEN NOTIFIED OF THE FAILURE AND DENIED THAT THIS PARTICULAR DEFECT WOULD HAVE CAUSED THE VEHICLE TO ABRUPTLY CEASE. THEY REFERRED HIM BACK TO THE DEALER WHO DISPUTE THE CLAIM THAT WAS MADE BY THE MANUFACTURER. THE VEHICLE HAD BEEN REPAIRED OUT OF POCKET. THE FAILURE MILEAGE WAS 39,171.
Mfg Campaign: 11326512
Recall Date: May 29, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR IS #1 OF THE TOP 10 STOLEN CARS. CONSUMER WAS NOT ALERTED TO THAT PRIOR TO PURCHASE. *TR
Corrective Action:
CAR IS #1 OF THE TOP 10 STOLEN CARS. CONSUMER WAS NOT ALERTED TO THAT PRIOR TO PURCHASE. *TR
Additional Notes:
CAR IS #1 OF THE TOP 10 STOLEN CARS. CONSUMER WAS NOT ALERTED TO THAT PRIOR TO PURCHASE. *TR
Mfg Campaign: 11326242
Recall Date: May 27, 2020
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN I FIRST PICKED UP MY CAR THE STEERING WHEEL WAS VERY STIFF SO I ASKED THE DEALERSHIP ABOUT IT THE SAME DAY- I WAS TOLD IT WAS PROBABLY THE ALIGNMENT AND TO NOT BRING IT BACK. AND IF I DID, THEY MAY CHARGE ME TO LOOK AT. ABOUT 2 MONTHS LATER I HAD BEEN NOTICING MY CAR WOULD MAKE AN ODD NOISE AFTER ABOUT 5 MINUTES OF DRIVING AND WHEN I WOULD BRAKE. THE DEALERSHIP DIDN?T HAVE TIME TO LOOK AT MY CAR SO I TOOK IT TO A MECHANIC TO CHECK IF THERE WAS SOMETHING IN BRAKES THAT WAS MAKING THE NOISE. THEY ADVISED ME TO GO TO THE DEALERSHIP AS THE NOISE WAS NOT COMING FROM MY BRAKES BUT AROUND MY TRANSMISSION- WHICH WARRANTY WOULD COVER. I FINALLY GOT AN APPOINTMENT WITH THE DEALERSHIP AND WAS TOLD I WOULDN'T HAVE TO PAY FOR THEM TO CHECK IT ***IF NOTHING WAS WRONG***. MID DAY AFTER DROPPING THE CAR OFF THE NIGHT BEFORE- I WAS TOLD THAT THEY COULDN'T HEAR ANY NOISE AND TO EITHER LEAVE IT WITH THEM OR TAKE IT HOME AND IF IT?S MAKES THE NOISE TO BRING IT BACK. SO I WENT TO THE DEALERSHIP THE NEXT MORNING AND I WAS GIVEN THAT OPTION AGAIN. THE MECHANIC WALKED BACK TO PULL THE CAR AROUND AND NOT EVEN 5 MINUTES LATER HE RETURNS TO SAY AS SOON AS HE STARTED THE CAR- HE HEARD IT. AND IT WAS LOUD ENOUGH TO HEAR THROUGH MUSIC (WHICH IT WASN'T REALLY AT THE TIME) AND TO LEAVE IT FOR IT TO BE CHECKED AGAIN. I WAS THEN TOLD A DAY LATER THAT MY POWER STEERING PUMP WOULD NEED TO REPLACED AND THAT IT WOULD WELL OVER 1K. THEY DIDN'T NOT OFFER AN APOLOGY OR HELP. INSTEAD THEY CHARGED ME WHEN I WENT TO PICK UP THE CAR AND WERE RUDE. I HAD ASKED FOR MY PAPERWORK AS WELL AS THEY DIDN'T PROVIDE IT TO ME WHEN I BOUGHT THE CAR, I WAS MET WITH INCREDIBLE RUDENESS AND BADGERING. I DID REACH OUT TO NISSAN CORPORATE FOR MONTHS WITH NO RESOLUTION. THE LAST I HEARD WAS FROM AN AGENT THAT HE ASKED THEM TO PROVIDE ME WITH THE PAPERWORK, BUT HE COULDN'T GUARANTEE THEY WOULD. I WAS OFFERED NO FURTHER HELP. *TR
Corrective Action:
WHEN I FIRST PICKED UP MY CAR THE STEERING WHEEL WAS VERY STIFF SO I ASKED THE DEALERSHIP ABOUT IT THE SAME DAY- I WAS TOLD IT WAS PROBABLY THE ALIGNMENT AND TO NOT BRING IT BACK. AND IF I DID, THEY MAY CHARGE ME TO LOOK AT. ABOUT 2 MONTHS LATER I HAD BEEN NOTICING MY CAR WOULD MAKE AN ODD NOISE AFTER ABOUT 5 MINUTES OF DRIVING AND WHEN I WOULD BRAKE. THE DEALERSHIP DIDN?T HAVE TIME TO LOOK AT MY CAR SO I TOOK IT TO A MECHANIC TO CHECK IF THERE WAS SOMETHING IN BRAKES THAT WAS MAKING THE NOISE. THEY ADVISED ME TO GO TO THE DEALERSHIP AS THE NOISE WAS NOT COMING FROM MY BRAKES BUT AROUND MY TRANSMISSION- WHICH WARRANTY WOULD COVER. I FINALLY GOT AN APPOINTMENT WITH THE DEALERSHIP AND WAS TOLD I WOULDN'T HAVE TO PAY FOR THEM TO CHECK IT ***IF NOTHING WAS WRONG***. MID DAY AFTER DROPPING THE CAR OFF THE NIGHT BEFORE- I WAS TOLD THAT THEY COULDN'T HEAR ANY NOISE AND TO EITHER LEAVE IT WITH THEM OR TAKE IT HOME AND IF IT?S MAKES THE NOISE TO BRING IT BACK. SO I WENT TO THE DEALERSHIP THE NEXT MORNING AND I WAS GIVEN THAT OPTION AGAIN. THE MECHANIC WALKED BACK TO PULL THE CAR AROUND AND NOT EVEN 5 MINUTES LATER HE RETURNS TO SAY AS SOON AS HE STARTED THE CAR- HE HEARD IT. AND IT WAS LOUD ENOUGH TO HEAR THROUGH MUSIC (WHICH IT WASN'T REALLY AT THE TIME) AND TO LEAVE IT FOR IT TO BE CHECKED AGAIN. I WAS THEN TOLD A DAY LATER THAT MY POWER STEERING PUMP WOULD NEED TO REPLACED AND THAT IT WOULD WELL OVER 1K. THEY DIDN'T NOT OFFER AN APOLOGY OR HELP. INSTEAD THEY CHARGED ME WHEN I WENT TO PICK UP THE CAR AND WERE RUDE. I HAD ASKED FOR MY PAPERWORK AS WELL AS THEY DIDN'T PROVIDE IT TO ME WHEN I BOUGHT THE CAR, I WAS MET WITH INCREDIBLE RUDENESS AND BADGERING. I DID REACH OUT TO NISSAN CORPORATE FOR MONTHS WITH NO RESOLUTION. THE LAST I HEARD WAS FROM AN AGENT THAT HE ASKED THEM TO PROVIDE ME WITH THE PAPERWORK, BUT HE COULDN'T GUARANTEE THEY WOULD. I WAS OFFERED NO FURTHER HELP. *TR
Additional Notes:
WHEN I FIRST PICKED UP MY CAR THE STEERING WHEEL WAS VERY STIFF SO I ASKED THE DEALERSHIP ABOUT IT THE SAME DAY- I WAS TOLD IT WAS PROBABLY THE ALIGNMENT AND TO NOT BRING IT BACK. AND IF I DID, THEY MAY CHARGE ME TO LOOK AT. ABOUT 2 MONTHS LATER I HAD BEEN NOTICING MY CAR WOULD MAKE AN ODD NOISE AFTER ABOUT 5 MINUTES OF DRIVING AND WHEN I WOULD BRAKE. THE DEALERSHIP DIDN?T HAVE TIME TO LOOK AT MY CAR SO I TOOK IT TO A MECHANIC TO CHECK IF THERE WAS SOMETHING IN BRAKES THAT WAS MAKING THE NOISE. THEY ADVISED ME TO GO TO THE DEALERSHIP AS THE NOISE WAS NOT COMING FROM MY BRAKES BUT AROUND MY TRANSMISSION- WHICH WARRANTY WOULD COVER. I FINALLY GOT AN APPOINTMENT WITH THE DEALERSHIP AND WAS TOLD I WOULDN'T HAVE TO PAY FOR THEM TO CHECK IT ***IF NOTHING WAS WRONG***. MID DAY AFTER DROPPING THE CAR OFF THE NIGHT BEFORE- I WAS TOLD THAT THEY COULDN'T HEAR ANY NOISE AND TO EITHER LEAVE IT WITH THEM OR TAKE IT HOME AND IF IT?S MAKES THE NOISE TO BRING IT BACK. SO I WENT TO THE DEALERSHIP THE NEXT MORNING AND I WAS GIVEN THAT OPTION AGAIN. THE MECHANIC WALKED BACK TO PULL THE CAR AROUND AND NOT EVEN 5 MINUTES LATER HE RETURNS TO SAY AS SOON AS HE STARTED THE CAR- HE HEARD IT. AND IT WAS LOUD ENOUGH TO HEAR THROUGH MUSIC (WHICH IT WASN'T REALLY AT THE TIME) AND TO LEAVE IT FOR IT TO BE CHECKED AGAIN. I WAS THEN TOLD A DAY LATER THAT MY POWER STEERING PUMP WOULD NEED TO REPLACED AND THAT IT WOULD WELL OVER 1K. THEY DIDN'T NOT OFFER AN APOLOGY OR HELP. INSTEAD THEY CHARGED ME WHEN I WENT TO PICK UP THE CAR AND WERE RUDE. I HAD ASKED FOR MY PAPERWORK AS WELL AS THEY DIDN'T PROVIDE IT TO ME WHEN I BOUGHT THE CAR, I WAS MET WITH INCREDIBLE RUDENESS AND BADGERING. I DID REACH OUT TO NISSAN CORPORATE FOR MONTHS WITH NO RESOLUTION. THE LAST I HEARD WAS FROM AN AGENT THAT HE ASKED THEM TO PROVIDE ME WITH THE PAPERWORK, BUT HE COULDN'T GUARANTEE THEY WOULD. I WAS OFFERED NO FURTHER HELP. *TR
Mfg Campaign: 11324742
Recall Date: May 16, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Corrective Action:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Additional Notes:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Mfg Campaign: 11323992
Recall Date: May 9, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Corrective Action:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Additional Notes:
AFTER 10 MIN OF OPERATION AND AT A REGULAR SPEED IN A FRW 55 MPH THE COLLUSION SENSOR COMES UP STATING THAT THERE IS NO WARNING IF A CAR IS TOO CLOSE TO THE FRONT OF VEHICLE. CRUISE CONTROL DOESN'T WORK AND APPEARS THAT WORKS WITH THE COLLUSION SENSOR. *TR
Mfg Campaign: 11323992
Recall Date: May 9, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH TO START FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS DEPRESSING THE PUSH TO START BUTTON THE VEHICLE STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GRAND BLANC NISSAN (8346 HOLLY RD, GRAND BLANC, MI 48439, (810)893-6510) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE STOP LAMP SWITCH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,344.
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH TO START FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS DEPRESSING THE PUSH TO START BUTTON THE VEHICLE STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GRAND BLANC NISSAN (8346 HOLLY RD, GRAND BLANC, MI 48439, (810)893-6510) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE STOP LAMP SWITCH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,344.
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN ALTIMA. THE CONTACT STATED THAT THE PUSH TO START FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS DEPRESSING THE PUSH TO START BUTTON THE VEHICLE STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GRAND BLANC NISSAN (8346 HOLLY RD, GRAND BLANC, MI 48439, (810)893-6510) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE STOP LAMP SWITCH. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,344.
Mfg Campaign: 11322980
Recall Date: May 1, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BACKUP CAMERA WOULD NOT WORK. CAMERA SCREEN WAS BLACK IN REVERSE MODE. SOMETIMES THE SCREEN GET STATIC LINES AND THEN BLACKS OUT. I NEED THE BACKUP CAMERA VERY MUCH BECAUSE I HAVE LIMITED TWISTING AT MY WAIST.
Corrective Action:
THE BACKUP CAMERA WOULD NOT WORK. CAMERA SCREEN WAS BLACK IN REVERSE MODE. SOMETIMES THE SCREEN GET STATIC LINES AND THEN BLACKS OUT. I NEED THE BACKUP CAMERA VERY MUCH BECAUSE I HAVE LIMITED TWISTING AT MY WAIST.
Additional Notes:
THE BACKUP CAMERA WOULD NOT WORK. CAMERA SCREEN WAS BLACK IN REVERSE MODE. SOMETIMES THE SCREEN GET STATIC LINES AND THEN BLACKS OUT. I NEED THE BACKUP CAMERA VERY MUCH BECAUSE I HAVE LIMITED TWISTING AT MY WAIST.
Mfg Campaign: 11322609
Recall Date: Apr 29, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Corrective Action:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Additional Notes:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Mfg Campaign: 11321914
Recall Date: Apr 22, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Corrective Action:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Additional Notes:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Mfg Campaign: 11321914
Recall Date: Apr 22, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Corrective Action:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Additional Notes:
I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.
Mfg Campaign: 11321914
Recall Date: Apr 22, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Corrective Action:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Additional Notes:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Mfg Campaign: 11321061
Recall Date: Apr 14, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Corrective Action:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Additional Notes:
AIR COOLING SYSTEM DOES NOT WORK. IT WILL NOT BLOW ANY COLD AIR. ATTEMPTED TO PUT FREON ONLY FOR IT TO BURST OUT A PIPE. I WAS TOLD THERE IS A LEAKAGE. WHEN DRIVING AND TRYING TO CHANGE GEARS TO DRIVE THERE IS A VERY UGLY GRINDING NOISE AND GEAR SWITCHING IS HARD. BACK UP CAMERA GOES IN AND OUT. SOMETIMES IT'S JUST A BLACK SCREEN. THIS ONLY HAPPENS WHEN REVERSING. *TR
Mfg Campaign: 11321061
Recall Date: Apr 14, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WE WERE DRIVING AND THE AIR BAG LIGHT ILLUMINATED. WE WERE NOT IN ANY KIND OF ACCIDENT. PULLED OVER AND TURNED THE CAR OFF, HAD PASSENGER GET OUT OF CAR AND BACK IN THEN RESTARTED THE CAR. LIGHT WENT OFF LIKE NORMAL. SHORTLY AFTER DRIVING IT CAME BACK ON AND NOW NO LONGER TURNS OFF, DISABLING MY AIR BAGS. HAVE TRIED TO NOT HAVE PASSENGERS, HAVE PASSENGERS, NOT HAVE SEAT BELT, HAVE SEAT BELT AND NOTHING FIXES IT. CHECKED THE AIRBAG FUSE AND FUSE IS INTACT. CHECKED THAT FRONT BUMPER SENSOR WAS CLEAN AND HAD NO DAMAGE. DISCONNECTED BATTERY, WAITED 15 MINUTES AND RECONNECTED. LOGHT REMAINS ILLUMINATED. TRIED TO LET THE CAR RUN FOR 20 MINUTES AND LIGHT IS STILL ILLUMINATED. RAN CAR SELF DIAGNOSTIC AND NOTHING SHOWED. UNSURE WHAT WOULD HAVE HAPPENED WHILE DRIVING 30 MPH TO TURN THE LIGHT ON AND CAUSE IT TO NO LONGER TURN OFF. I NO LONGER FEEL SAFE DRIVING THE VEHICLE AND NEED TO FIND A CERTIFIED REPAIR PLACE TO HAVE IT FIXED PROPERLY.
Corrective Action:
WE WERE DRIVING AND THE AIR BAG LIGHT ILLUMINATED. WE WERE NOT IN ANY KIND OF ACCIDENT. PULLED OVER AND TURNED THE CAR OFF, HAD PASSENGER GET OUT OF CAR AND BACK IN THEN RESTARTED THE CAR. LIGHT WENT OFF LIKE NORMAL. SHORTLY AFTER DRIVING IT CAME BACK ON AND NOW NO LONGER TURNS OFF, DISABLING MY AIR BAGS. HAVE TRIED TO NOT HAVE PASSENGERS, HAVE PASSENGERS, NOT HAVE SEAT BELT, HAVE SEAT BELT AND NOTHING FIXES IT. CHECKED THE AIRBAG FUSE AND FUSE IS INTACT. CHECKED THAT FRONT BUMPER SENSOR WAS CLEAN AND HAD NO DAMAGE. DISCONNECTED BATTERY, WAITED 15 MINUTES AND RECONNECTED. LOGHT REMAINS ILLUMINATED. TRIED TO LET THE CAR RUN FOR 20 MINUTES AND LIGHT IS STILL ILLUMINATED. RAN CAR SELF DIAGNOSTIC AND NOTHING SHOWED. UNSURE WHAT WOULD HAVE HAPPENED WHILE DRIVING 30 MPH TO TURN THE LIGHT ON AND CAUSE IT TO NO LONGER TURN OFF. I NO LONGER FEEL SAFE DRIVING THE VEHICLE AND NEED TO FIND A CERTIFIED REPAIR PLACE TO HAVE IT FIXED PROPERLY.
Additional Notes:
WE WERE DRIVING AND THE AIR BAG LIGHT ILLUMINATED. WE WERE NOT IN ANY KIND OF ACCIDENT. PULLED OVER AND TURNED THE CAR OFF, HAD PASSENGER GET OUT OF CAR AND BACK IN THEN RESTARTED THE CAR. LIGHT WENT OFF LIKE NORMAL. SHORTLY AFTER DRIVING IT CAME BACK ON AND NOW NO LONGER TURNS OFF, DISABLING MY AIR BAGS. HAVE TRIED TO NOT HAVE PASSENGERS, HAVE PASSENGERS, NOT HAVE SEAT BELT, HAVE SEAT BELT AND NOTHING FIXES IT. CHECKED THE AIRBAG FUSE AND FUSE IS INTACT. CHECKED THAT FRONT BUMPER SENSOR WAS CLEAN AND HAD NO DAMAGE. DISCONNECTED BATTERY, WAITED 15 MINUTES AND RECONNECTED. LOGHT REMAINS ILLUMINATED. TRIED TO LET THE CAR RUN FOR 20 MINUTES AND LIGHT IS STILL ILLUMINATED. RAN CAR SELF DIAGNOSTIC AND NOTHING SHOWED. UNSURE WHAT WOULD HAVE HAPPENED WHILE DRIVING 30 MPH TO TURN THE LIGHT ON AND CAUSE IT TO NO LONGER TURN OFF. I NO LONGER FEEL SAFE DRIVING THE VEHICLE AND NEED TO FIND A CERTIFIED REPAIR PLACE TO HAVE IT FIXED PROPERLY.
Mfg Campaign: 11319186
Recall Date: Mar 24, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Corrective Action:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Additional Notes:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Mfg Campaign: 11318157
Recall Date: Mar 15, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Corrective Action:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Additional Notes:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Mfg Campaign: 11318157
Recall Date: Mar 15, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Corrective Action:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Additional Notes:
RADAR SENSOR FOR AEB AND FCW MALFUNCTIONING, TURNING OFF AT RANDOM SITUATIONS, BRAKING WHEN NO VEHICLE IS NEAR, FALSE ALERTS CROSSING RAIL ROAD TRACKS, ETC. TOOK TO NISSAN DEALERSHIP UNDER WARRANTY BUT ISSUE WAS NOT FIXED SINCE THEY CLAIM TO BE BECAUSE OF POTENTIAL PRIOR CRASH. VEHICLE HAS NOT BEEN REPORTED IN A CRASH, AND AEB IS MALFUNCTIONING CONSTANTLY TO THE POINT WHERE IT MAY BE UNSAFE INSTEAD OF A SAFETY FEATURE.
Mfg Campaign: 11318157
Recall Date: Mar 15, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Corrective Action:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Additional Notes:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Mfg Campaign: 11316896
Recall Date: Mar 8, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Corrective Action:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Additional Notes:
THE FEB. FORWARD EMERGENCY BRAKING RADAR KEEPS DISABLING WITH THE RADAR CLEAR
Mfg Campaign: 11316896
Recall Date: Mar 8, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE DISPLAYS AUTOMATIC BRAKING SYSTEM NOT AVAILABLE WHILE DRIVING.
Corrective Action:
VEHICLE DISPLAYS AUTOMATIC BRAKING SYSTEM NOT AVAILABLE WHILE DRIVING.
Additional Notes:
VEHICLE DISPLAYS AUTOMATIC BRAKING SYSTEM NOT AVAILABLE WHILE DRIVING.
Mfg Campaign: 11309930
Recall Date: Feb 18, 2020
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BOTH SIDE MIRRORS FOG EVERY TIME IT RAINS. EVEN IF ITS LIGHT RAIN . I'VE BEEN IN TWO NEAR FATAL ACCIDENTS REGARDING THIS MATTER. NEVER SEEN SIDE MIRRORS FOG LIKE THIS !! THEY NEED TO ISSUE A RECALL AND INSTALL ELECTRIC HEATED SIDE MIRRORS BEFORE PEOPLE START DYING! CALLED NISSAN AND THEY IGNORED ME A USUAL. I'VE BEEN DRIVING EVERY TIME IT HAPPENS IN BUSY FREEWAYS AND CANNOT SEE A THING. THE MIRROR IS MADE OF SOME CHEAP GLASS LIKE MATERIAL. THESE ARE NOT REAL MIRRORS.
Corrective Action:
BOTH SIDE MIRRORS FOG EVERY TIME IT RAINS. EVEN IF ITS LIGHT RAIN . I'VE BEEN IN TWO NEAR FATAL ACCIDENTS REGARDING THIS MATTER. NEVER SEEN SIDE MIRRORS FOG LIKE THIS !! THEY NEED TO ISSUE A RECALL AND INSTALL ELECTRIC HEATED SIDE MIRRORS BEFORE PEOPLE START DYING! CALLED NISSAN AND THEY IGNORED ME A USUAL. I'VE BEEN DRIVING EVERY TIME IT HAPPENS IN BUSY FREEWAYS AND CANNOT SEE A THING. THE MIRROR IS MADE OF SOME CHEAP GLASS LIKE MATERIAL. THESE ARE NOT REAL MIRRORS.
Additional Notes:
BOTH SIDE MIRRORS FOG EVERY TIME IT RAINS. EVEN IF ITS LIGHT RAIN . I'VE BEEN IN TWO NEAR FATAL ACCIDENTS REGARDING THIS MATTER. NEVER SEEN SIDE MIRRORS FOG LIKE THIS !! THEY NEED TO ISSUE A RECALL AND INSTALL ELECTRIC HEATED SIDE MIRRORS BEFORE PEOPLE START DYING! CALLED NISSAN AND THEY IGNORED ME A USUAL. I'VE BEEN DRIVING EVERY TIME IT HAPPENS IN BUSY FREEWAYS AND CANNOT SEE A THING. THE MIRROR IS MADE OF SOME CHEAP GLASS LIKE MATERIAL. THESE ARE NOT REAL MIRRORS.
Mfg Campaign: 11307975
Recall Date: Feb 9, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury