Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C3
Recall Date: Sep 8, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC795
Recall Date: Mar 4, 2021
Consumer Complaints
85 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Mfg Campaign: 11675586
Recall Date: Jul 23, 2025
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brakes independently activated, and the rear of the vehicle fishtailed. The contact stated an unknown warning light showing an image of the rear of the vehicle was briefly illuminated. In addition, the contact stated that the driver's side front seat frame was fractured, and the seat was loose. The vehicle was taken to the dealer; however, the brake failure was not duplicated. The contact was informed that the driver's side front seat rack was fractured and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to several dealers; however, the brake failure was not duplicated. The contact was afraid to continue driving the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair for the driver's side front seat rack was not covered under warranty or any special programs. The failure mileage was approximately 41,000.
Mfg Campaign: 11675586
Recall Date: Jul 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Corrective Action:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Additional Notes:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Mfg Campaign: 11671215
Recall Date: Jul 4, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Corrective Action:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Additional Notes:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Mfg Campaign: 11671215
Recall Date: Jul 4, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Corrective Action:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Additional Notes:
Rear Crash warning comes on when stopped at light , or when car is put in reverse and nothings there . also wiper refill warning. stays on even when full. Has been reported to dealership more than once also hear clicking at speeds over 50 mph.
Mfg Campaign: 11671215
Recall Date: Jul 4, 2025
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with fractured front driver's and passenger's side axles. The contact was informed that the driver's and passenger's side axles needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,500.
Corrective Action:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with fractured front driver's and passenger's side axles. The contact was informed that the driver's and passenger's side axles needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,500.
Additional Notes:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at an undisclosed speed, there was an abnormally loud clicking sound coming from the vehicle. No warning light was illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed with fractured front driver's and passenger's side axles. The contact was informed that the driver's and passenger's side axles needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,500.
Mfg Campaign: 11666708
Recall Date: Jun 13, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2021 Nissan Altima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 35,189 and at the time of registration, it was discovered that the mileage was 65,543.
Corrective Action:
Odometer Fraud. The contact purchased a 2021 Nissan Altima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 35,189 and at the time of registration, it was discovered that the mileage was 65,543.
Additional Notes:
Odometer Fraud. The contact purchased a 2021 Nissan Altima. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 35,189 and at the time of registration, it was discovered that the mileage was 65,543.
Mfg Campaign: 11666581
Recall Date: Jun 12, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About a month ago I noticed my backup camera had gotten dark. I didn’t worry much about it until it started glitching a couple days ago. I gave it a couple of days thinking it would go away but it hasn’t. It either glitches with lines through it, it freezes, or goes black altogether. I then did some research on it finding that there have been recalls on the 2021 nissan altima model cameras, just not mine specifically. I’m not sure why that is but it’s an issue I’m not willing to pay out of my pocket knowing that it’s been a year to model issue in the past. I would like this recall to be put in place and me be able to get it repaired free of charge seeing that it’s an obvious danger while backing up and the fact I did not personally damage it.
Corrective Action:
About a month ago I noticed my backup camera had gotten dark. I didn’t worry much about it until it started glitching a couple days ago. I gave it a couple of days thinking it would go away but it hasn’t. It either glitches with lines through it, it freezes, or goes black altogether. I then did some research on it finding that there have been recalls on the 2021 nissan altima model cameras, just not mine specifically. I’m not sure why that is but it’s an issue I’m not willing to pay out of my pocket knowing that it’s been a year to model issue in the past. I would like this recall to be put in place and me be able to get it repaired free of charge seeing that it’s an obvious danger while backing up and the fact I did not personally damage it.
Additional Notes:
About a month ago I noticed my backup camera had gotten dark. I didn’t worry much about it until it started glitching a couple days ago. I gave it a couple of days thinking it would go away but it hasn’t. It either glitches with lines through it, it freezes, or goes black altogether. I then did some research on it finding that there have been recalls on the 2021 nissan altima model cameras, just not mine specifically. I’m not sure why that is but it’s an issue I’m not willing to pay out of my pocket knowing that it’s been a year to model issue in the past. I would like this recall to be put in place and me be able to get it repaired free of charge seeing that it’s an obvious danger while backing up and the fact I did not personally damage it.
Mfg Campaign: 11661395
Recall Date: May 16, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at various speeds on several occasions, there were abnormal sounds coming from the engine compartment. The contact inspected the vehicle and sent off an oil sample. The contact stated that a metal fragment was found in the engine oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at various speeds on several occasions, there were abnormal sounds coming from the engine compartment. The contact inspected the vehicle and sent off an oil sample. The contact stated that a metal fragment was found in the engine oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2021 Nissan Altima. The contact stated that while driving at various speeds on several occasions, there were abnormal sounds coming from the engine compartment. The contact inspected the vehicle and sent off an oil sample. The contact stated that a metal fragment was found in the engine oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
Mfg Campaign: 11660684
Recall Date: May 13, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stating that something is malfunctioning and see owners manual
Corrective Action:
Stating that something is malfunctioning and see owners manual
Additional Notes:
Stating that something is malfunctioning and see owners manual
Mfg Campaign: 11655675
Recall Date: Apr 20, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Stating that something is malfunctioning and see owners manual
Corrective Action:
Stating that something is malfunctioning and see owners manual
Additional Notes:
Stating that something is malfunctioning and see owners manual
Mfg Campaign: 11655675
Recall Date: Apr 20, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact rented a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that it felt like the brakes were inoperable. The vehicle was then taken back to the rental car agency. The vehicle was not diagnosed, and the contact was unsure if the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,794. The VIN was not available.
Corrective Action:
The contact rented a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that it felt like the brakes were inoperable. The vehicle was then taken back to the rental car agency. The vehicle was not diagnosed, and the contact was unsure if the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,794. The VIN was not available.
Additional Notes:
The contact rented a 2021 Nissan Altima. The contact stated while driving 45 MPH, the brake pedal was depressed, and the vehicle failed to respond. There were no warning lights illuminated. The contact stated that it felt like the brakes were inoperable. The vehicle was then taken back to the rental car agency. The vehicle was not diagnosed, and the contact was unsure if the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,794. The VIN was not available.
Mfg Campaign: 11653467
Recall Date: Apr 8, 2025
Nissan North America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD WIPER/WASHER
Potential Consequences:
Windshield Repair Issue I have a cracked windshield that I attempted to have repaired through my insurance company. The repair company I was sent to was unable to remove the windshield, so they referred me to Nissan, as they are the manufacturer of my vehicle. However, when I went to Nissan, I was informed that they could not remove the necessary bolts to replace my windshield without breaking my windshield wiper motor. This situation poses significant safety risks. A cracked windshield compromises the structural integrity of the vehicle, reducing its ability to protect occupants in the event of an accident.
Corrective Action:
Windshield Repair Issue I have a cracked windshield that I attempted to have repaired through my insurance company. The repair company I was sent to was unable to remove the windshield, so they referred me to Nissan, as they are the manufacturer of my vehicle. However, when I went to Nissan, I was informed that they could not remove the necessary bolts to replace my windshield without breaking my windshield wiper motor. This situation poses significant safety risks. A cracked windshield compromises the structural integrity of the vehicle, reducing its ability to protect occupants in the event of an accident.
Additional Notes:
Windshield Repair Issue I have a cracked windshield that I attempted to have repaired through my insurance company. The repair company I was sent to was unable to remove the windshield, so they referred me to Nissan, as they are the manufacturer of my vehicle. However, when I went to Nissan, I was informed that they could not remove the necessary bolts to replace my windshield without breaking my windshield wiper motor. This situation poses significant safety risks. A cracked windshield compromises the structural integrity of the vehicle, reducing its ability to protect occupants in the event of an accident.
Mfg Campaign: 11644838
Recall Date: Feb 25, 2025
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Corrective Action:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Additional Notes:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Mfg Campaign: 11642343
Recall Date: Feb 12, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Corrective Action:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Additional Notes:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Mfg Campaign: 11642343
Recall Date: Feb 12, 2025
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Corrective Action:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Additional Notes:
The backseat driver seatbelt does not click locked. The driver seat squeaks and moves. The driver door locks while trying to open.
Mfg Campaign: 11642343
Recall Date: Feb 12, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Corrective Action:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Additional Notes:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Mfg Campaign: 11640747
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Corrective Action:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Additional Notes:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Mfg Campaign: 11640747
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Corrective Action:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Additional Notes:
Purchased the car in June of 2024 with around 33,000 miles. I thought the doors were locked and someone was able to just open my back door when my car was unattended in a store parking lot; the car was supposed to be locked. Lights and horn started going off. Being a female with a child this is a very scary issue. The idea that anyone can get in when you think the doors are locked or vice versa, in the event of an emergency no one can get in because the doors dont unlock. It started with the passenger side rear door lock not working with fob or button. The lock needs to be done manually. The dealership looked at it and said they could not replicate the problem and everything was working. Now both rear door locks dont work with the buttons or the key fob. The rear doors have to be locked and unlocked manually all the time. Car is currently at the dealership and they confirmed the issue and are telling me that the BCM (i believe is what they said) needs to be replaced and reprogrammed. The car only has approx. 42,500 miles. The other issue with the car is the automatic emergency braking system light comes on and flashes on the dash. It is very random and sometimes it doesnt do it at all. There can be nothing in front of me on the road when it starts flashing. It also does it in all weather conditions, and even when its dry. There have been multiple issues with this car since the day I purchased it.
Mfg Campaign: 11640747
Recall Date: Feb 4, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.
Corrective Action:
I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.
Additional Notes:
I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.
Mfg Campaign: 11639436
Recall Date: Jan 29, 2025
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