NISSAN ALTIMA 2021

Complete listing of complaints and recalls for this vehicle

85
Complaints
5
Recalls

Complaints & Recalls

85 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Nissan North America, Inc.
NHTSA Campaign: 23V628000 SAFETY RECALL
153.4K Vehicles Affected
Recall Date: Sep 8, 2023
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local NISSAN dealer to schedule your FREE recall repair.
Manufacturer: NISSAN
Mfg Campaign: R23C3
Notice Date: Oct 19, 2023
Recall Date: Sep 8, 2023
Nissan North America, Inc.
NHTSA Campaign: 21V138000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Mar 4, 2021
Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.

Potential Risk:
A detached tie rod ball joint can cause a loss of steering control, and increase the risk of a crash.
FREE Recall Solution:
Nissan will notify owners, and dealers will tighten the left and right-side tie rod ball joint fasteners, or install new fasteners as necessary, free of charge. The began March 31, 2021. Owners may contact Nissan customer service at 1-800-867-7769. Nissan's number for this recall is PC795.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local NISSAN dealer to schedule your FREE recall repair.
Manufacturer: NISSAN
Mfg Campaign: PC795
Notice Date: Mar 31, 2021
Recall Date: Mar 4, 2021

Consumer Complaints

85 Complaints
Nissan North America, Inc.
Campaign: 11639436 Other
Jan 29, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.

Corrective Action:

I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.

Additional Notes:

I was driving with my child in the car and the volume on the radio spiked to an extremely high level. This has happened multiple times and the volume control knob is defective so I cannot turn down the volume or the radio off. I brought the vehicle into the Nissan dealer and they diagnosed an internal failure to the A/V control unit and recommended replacing this. When the volume spikes to full blast, I cannot turn the radio off. They are charging $2000 to have this repaired even though it's a safety hazard and I am distracted while driving to keep trying to turn the volume off or the radio off. The controls do not work and they independently turn the volume on full blast.

Manufacturer: NISSAN
Mfg Campaign: 11639436
Notice Date: Jan 29, 2025
Recall Date: Jan 29, 2025
Nissan North America, Inc.
Campaign: 11638520 Other
Jan 25, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Passenger door won’t unlock at all

Corrective Action:

Passenger door won’t unlock at all

Additional Notes:

Passenger door won’t unlock at all

Manufacturer: NISSAN
Mfg Campaign: 11638520
Notice Date: Jan 25, 2025
Recall Date: Jan 25, 2025
Nissan North America, Inc.
Campaign: 11636408 Other
Jan 17, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Corrective Action:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Additional Notes:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Manufacturer: NISSAN
Mfg Campaign: 11636408
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Nissan North America, Inc.
Campaign: 11636408 Other
Jan 17, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Corrective Action:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Additional Notes:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Manufacturer: NISSAN
Mfg Campaign: 11636408
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Nissan North America, Inc.
Campaign: 11636408 Other
Jan 17, 2025
Defect Description:

STEERING

Potential Consequences:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Corrective Action:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Additional Notes:

Due to the Pasadena wildfires the car has been highly affected due to the extreme heat and the ashes

Manufacturer: NISSAN
Mfg Campaign: 11636408
Notice Date: Jan 17, 2025
Recall Date: Jan 17, 2025
Nissan North America, Inc.
Campaign: 11629804 Other
Dec 10, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When it rains I cannot see using the backup camera at all. Car also gives false alerts when backing up when raining or after rain.

Corrective Action:

When it rains I cannot see using the backup camera at all. Car also gives false alerts when backing up when raining or after rain.

Additional Notes:

When it rains I cannot see using the backup camera at all. Car also gives false alerts when backing up when raining or after rain.

Manufacturer: NISSAN
Mfg Campaign: 11629804
Notice Date: Dec 10, 2024
Recall Date: Dec 10, 2024
Nissan North America, Inc.
Campaign: 11629419 Other
Dec 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The passenger side door won’t unlock at all. By remote nor manually.

Corrective Action:

The passenger side door won’t unlock at all. By remote nor manually.

Additional Notes:

The passenger side door won’t unlock at all. By remote nor manually.

Manufacturer: NISSAN
Mfg Campaign: 11629419
Notice Date: Dec 7, 2024
Recall Date: Dec 7, 2024
Nissan North America, Inc.
Campaign: 11628170 Other
Dec 1, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION HAD FRONT SEAL LEAKING.CAR HAS LESS THAN 51,OOO MILES.

Corrective Action:

TRANSMISSION HAD FRONT SEAL LEAKING.CAR HAS LESS THAN 51,OOO MILES.

Additional Notes:

TRANSMISSION HAD FRONT SEAL LEAKING.CAR HAS LESS THAN 51,OOO MILES.

Manufacturer: NISSAN
Mfg Campaign: 11628170
Notice Date: Dec 1, 2024
Recall Date: Dec 1, 2024
Nissan North America, Inc.
Campaign: 11627862 Other
Nov 28, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

[XXX] slams on brakes going in reverse for no reason, I wish there was a way to disconnect this to me it's more of a safety issue. Problem is there trying to dumb [XXX] down for all the idiots out there that don't know how to drive.. I don't have that problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

[XXX] slams on brakes going in reverse for no reason, I wish there was a way to disconnect this to me it's more of a safety issue. Problem is there trying to dumb [XXX] down for all the idiots out there that don't know how to drive.. I don't have that problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

[XXX] slams on brakes going in reverse for no reason, I wish there was a way to disconnect this to me it's more of a safety issue. Problem is there trying to dumb [XXX] down for all the idiots out there that don't know how to drive.. I don't have that problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: NISSAN
Mfg Campaign: 11627862
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Nissan North America, Inc.
Campaign: 11617082 Other
Sep 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Corrective Action:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Additional Notes:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Manufacturer: NISSAN
Mfg Campaign: 11617082
Notice Date: Sep 29, 2024
Recall Date: Sep 29, 2024
Nissan North America, Inc.
Campaign: 11617082 Other
Sep 29, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Corrective Action:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Additional Notes:

Every time I drive under an over pass my vehicle will come to a stop. Placing me in DANGER with traffic.

Manufacturer: NISSAN
Mfg Campaign: 11617082
Notice Date: Sep 29, 2024
Recall Date: Sep 29, 2024
Nissan North America, Inc.
Campaign: 11616799 Other
Sep 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I Serviced my vehicle with a Nissan Dealership, and was told brake pads were good. Within a couple of weeks there was a scratching sound like the brake warning indicator. I brought my car to a mechanic to be repaired but brake pads were confirmed to be fine. Further investigation indicates a bad brake caliper in the rear. Mechanic contacted Nissan to order a rear caliper and was told it’s a known issue with the rear calipers. With the caliper not functioning properly this is a direct safety violation and can cause my brakes to seize or not function hindering my/others ability to stop. I will have the repairs done with my mechanic and I have submitted a case file with Nissan. If Nissan is aware of the brake calipers having issues then this should be on the recall list and immediately fixed.

Corrective Action:

I Serviced my vehicle with a Nissan Dealership, and was told brake pads were good. Within a couple of weeks there was a scratching sound like the brake warning indicator. I brought my car to a mechanic to be repaired but brake pads were confirmed to be fine. Further investigation indicates a bad brake caliper in the rear. Mechanic contacted Nissan to order a rear caliper and was told it’s a known issue with the rear calipers. With the caliper not functioning properly this is a direct safety violation and can cause my brakes to seize or not function hindering my/others ability to stop. I will have the repairs done with my mechanic and I have submitted a case file with Nissan. If Nissan is aware of the brake calipers having issues then this should be on the recall list and immediately fixed.

Additional Notes:

I Serviced my vehicle with a Nissan Dealership, and was told brake pads were good. Within a couple of weeks there was a scratching sound like the brake warning indicator. I brought my car to a mechanic to be repaired but brake pads were confirmed to be fine. Further investigation indicates a bad brake caliper in the rear. Mechanic contacted Nissan to order a rear caliper and was told it’s a known issue with the rear calipers. With the caliper not functioning properly this is a direct safety violation and can cause my brakes to seize or not function hindering my/others ability to stop. I will have the repairs done with my mechanic and I have submitted a case file with Nissan. If Nissan is aware of the brake calipers having issues then this should be on the recall list and immediately fixed.

Manufacturer: NISSAN
Mfg Campaign: 11616799
Notice Date: Sep 27, 2024
Recall Date: Sep 27, 2024
Nissan North America, Inc.
Campaign: 11603901 Other
Jul 22, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I am writing to formally lodge a complaint regarding a recurring transmission issue with my 2021 Nissan Altima. The car has been experiencing significant power loss while driving, which I am certain is linked to a malfunctioning CVT transmission system. Despite ensuring that the transmission fluid levels are correct, the problem persists. Recently, the car lost power while I was going at least 50 mph on a busy road, which is very dangerous. Additionally, I have come across numerous complaints from other owners of the same model experiencing similar transmission issues. This history of complaints indicates a widespread problem that poses a serious safety risk and warrants a recall. Although there is an extended warranty, I don’t think it is fair for others being out of warranty when this is a very known issue with all owners. A CVT should last way longer than 70,000 miles, and some owners even report issues as early as 25,000 miles. Some mechanics even tell all their Nissan customers about the cons of the CVT, so it is very well known to not be good. Nissan basically has a deadly issue on their hands. I kindly request a thorough investigation and appropriate action to resolve this matter. Thank you for your attention to this serious issue.

Corrective Action:

I am writing to formally lodge a complaint regarding a recurring transmission issue with my 2021 Nissan Altima. The car has been experiencing significant power loss while driving, which I am certain is linked to a malfunctioning CVT transmission system. Despite ensuring that the transmission fluid levels are correct, the problem persists. Recently, the car lost power while I was going at least 50 mph on a busy road, which is very dangerous. Additionally, I have come across numerous complaints from other owners of the same model experiencing similar transmission issues. This history of complaints indicates a widespread problem that poses a serious safety risk and warrants a recall. Although there is an extended warranty, I don’t think it is fair for others being out of warranty when this is a very known issue with all owners. A CVT should last way longer than 70,000 miles, and some owners even report issues as early as 25,000 miles. Some mechanics even tell all their Nissan customers about the cons of the CVT, so it is very well known to not be good. Nissan basically has a deadly issue on their hands. I kindly request a thorough investigation and appropriate action to resolve this matter. Thank you for your attention to this serious issue.

Additional Notes:

I am writing to formally lodge a complaint regarding a recurring transmission issue with my 2021 Nissan Altima. The car has been experiencing significant power loss while driving, which I am certain is linked to a malfunctioning CVT transmission system. Despite ensuring that the transmission fluid levels are correct, the problem persists. Recently, the car lost power while I was going at least 50 mph on a busy road, which is very dangerous. Additionally, I have come across numerous complaints from other owners of the same model experiencing similar transmission issues. This history of complaints indicates a widespread problem that poses a serious safety risk and warrants a recall. Although there is an extended warranty, I don’t think it is fair for others being out of warranty when this is a very known issue with all owners. A CVT should last way longer than 70,000 miles, and some owners even report issues as early as 25,000 miles. Some mechanics even tell all their Nissan customers about the cons of the CVT, so it is very well known to not be good. Nissan basically has a deadly issue on their hands. I kindly request a thorough investigation and appropriate action to resolve this matter. Thank you for your attention to this serious issue.

Manufacturer: NISSAN
Mfg Campaign: 11603901
Notice Date: Jul 22, 2024
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Campaign: 11594614 Other
Jun 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Corrective Action:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Additional Notes:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Manufacturer: NISSAN
Mfg Campaign: 11594614
Notice Date: Jun 16, 2024
Recall Date: Jun 16, 2024
Nissan North America, Inc.
Campaign: 11594614 Other
Jun 16, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Corrective Action:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Additional Notes:

The car rear impact warning comes on when driving this has happened at least 5 times Also the windshield washer fluid light comes on even though the reservoir is full

Manufacturer: NISSAN
Mfg Campaign: 11594614
Notice Date: Jun 16, 2024
Recall Date: Jun 16, 2024
Nissan North America, Inc.
Campaign: 11582742 Other
Apr 13, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Based on comments from various post online, it is a common issue that the doors’ lock on altimas with no warning or reasoning just stop working. Whatever position the lock is in, is the one that the lock will stay on even if a safety feature that’s advertised and you expect is for the Altima to automatically lock up when you begin to drive. At this point my personal Altima has not been inspected or fixed by anyone, just a day to day experience of having to check my backseat before getting in to make sure no one is in the back of my car because the doors do not lock. It’s been since about February that the car doors locking mechanism will not engage on two of my car doors, even if you press the lock/unlock switch inside of the door, the lock/unlock button on the key fob, nor the button on the outside of the door handle.

Corrective Action:

Based on comments from various post online, it is a common issue that the doors’ lock on altimas with no warning or reasoning just stop working. Whatever position the lock is in, is the one that the lock will stay on even if a safety feature that’s advertised and you expect is for the Altima to automatically lock up when you begin to drive. At this point my personal Altima has not been inspected or fixed by anyone, just a day to day experience of having to check my backseat before getting in to make sure no one is in the back of my car because the doors do not lock. It’s been since about February that the car doors locking mechanism will not engage on two of my car doors, even if you press the lock/unlock switch inside of the door, the lock/unlock button on the key fob, nor the button on the outside of the door handle.

Additional Notes:

Based on comments from various post online, it is a common issue that the doors’ lock on altimas with no warning or reasoning just stop working. Whatever position the lock is in, is the one that the lock will stay on even if a safety feature that’s advertised and you expect is for the Altima to automatically lock up when you begin to drive. At this point my personal Altima has not been inspected or fixed by anyone, just a day to day experience of having to check my backseat before getting in to make sure no one is in the back of my car because the doors do not lock. It’s been since about February that the car doors locking mechanism will not engage on two of my car doors, even if you press the lock/unlock switch inside of the door, the lock/unlock button on the key fob, nor the button on the outside of the door handle.

Manufacturer: NISSAN
Mfg Campaign: 11582742
Notice Date: Apr 13, 2024
Recall Date: Apr 13, 2024
Nissan North America, Inc.
Campaign: 11581518 Other
Apr 6, 2024
Defect Description:

ENGINE

Potential Consequences:

This has been an ongoing issue for over 2 years where I go somewhere, park and come back out and my car won’t start. I literally have to have someone come in to give me a jump so the whole time I was thinking it was a bad battery so I went and bought a new battery. Well fast forward not even 7 months later I’m in the same position I go to the store come out and my car completely has no power so I take the car to autozone and what do you know a faulty engine and alternator. So I get on line and see I’m not the only one with this issue. My main concern is I’ve always gone to my car dealership to get oil changes and not once have they ever told me after putting my car on the machine that they found an issue with neither. And again this has been going on for quite some time. My issue is now my warranty is out and it just so happen to just have ran out after my last oil change and again this was going on then and they never mentioned it. What are they going to do about this problem.

Corrective Action:

This has been an ongoing issue for over 2 years where I go somewhere, park and come back out and my car won’t start. I literally have to have someone come in to give me a jump so the whole time I was thinking it was a bad battery so I went and bought a new battery. Well fast forward not even 7 months later I’m in the same position I go to the store come out and my car completely has no power so I take the car to autozone and what do you know a faulty engine and alternator. So I get on line and see I’m not the only one with this issue. My main concern is I’ve always gone to my car dealership to get oil changes and not once have they ever told me after putting my car on the machine that they found an issue with neither. And again this has been going on for quite some time. My issue is now my warranty is out and it just so happen to just have ran out after my last oil change and again this was going on then and they never mentioned it. What are they going to do about this problem.

Additional Notes:

This has been an ongoing issue for over 2 years where I go somewhere, park and come back out and my car won’t start. I literally have to have someone come in to give me a jump so the whole time I was thinking it was a bad battery so I went and bought a new battery. Well fast forward not even 7 months later I’m in the same position I go to the store come out and my car completely has no power so I take the car to autozone and what do you know a faulty engine and alternator. So I get on line and see I’m not the only one with this issue. My main concern is I’ve always gone to my car dealership to get oil changes and not once have they ever told me after putting my car on the machine that they found an issue with neither. And again this has been going on for quite some time. My issue is now my warranty is out and it just so happen to just have ran out after my last oil change and again this was going on then and they never mentioned it. What are they going to do about this problem.

Manufacturer: NISSAN
Mfg Campaign: 11581518
Notice Date: Apr 6, 2024
Recall Date: Apr 6, 2024
Nissan North America, Inc.
Campaign: 11576178 Other
Mar 8, 2024
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2021 Nissan Altima. The contact stated that while in reverse, the back over prevention camera malfunctioned and images were displayed distorted at times or black and blue, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall The failure mileage was 49,000.

Corrective Action:

The contact owns a 2021 Nissan Altima. The contact stated that while in reverse, the back over prevention camera malfunctioned and images were displayed distorted at times or black and blue, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall The failure mileage was 49,000.

Additional Notes:

The contact owns a 2021 Nissan Altima. The contact stated that while in reverse, the back over prevention camera malfunctioned and images were displayed distorted at times or black and blue, creating a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V628000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall The failure mileage was 49,000.

Manufacturer: NISSAN
Mfg Campaign: 11576178
Notice Date: Mar 8, 2024
Recall Date: Mar 8, 2024
Nissan North America, Inc.
Campaign: 11567063 Other
1 Vehicles Affected
Jan 22, 2024
Defect Description:

AIR BAGS

Potential Consequences:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Corrective Action:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Additional Notes:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Manufacturer: NISSAN
Mfg Campaign: 11567063
Notice Date: Jan 22, 2024
Recall Date: Jan 22, 2024
Nissan North America, Inc.
Campaign: 11567063 Other
1 Vehicles Affected
Jan 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Corrective Action:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Additional Notes:

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it

Manufacturer: NISSAN
Mfg Campaign: 11567063
Notice Date: Jan 22, 2024
Recall Date: Jan 22, 2024

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury