Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A8
Recall Date: Jul 25, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A3
Recall Date: Jun 3, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C6
Recall Date: Sep 28, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC956
Recall Date: Feb 28, 2023
Consumer Complaints
58 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.
Corrective Action:
my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.
Additional Notes:
my car isnt listed for a current recall but should considering the software update does not match. Recall Reference: P4A30, P4A31 should have included my call as i dont have that update. Update 283C36PA5E is before the one shown in the recall.
Mfg Campaign: 11671413
Recall Date: Jul 6, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Corrective Action:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Additional Notes:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Mfg Campaign: 11665381
Recall Date: Jun 6, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Corrective Action:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Additional Notes:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Mfg Campaign: 11665381
Recall Date: Jun 6, 2025
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Corrective Action:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Additional Notes:
The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.
Mfg Campaign: 11665381
Recall Date: Jun 6, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Corrective Action:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Additional Notes:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Mfg Campaign: 11661033
Recall Date: May 14, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Corrective Action:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Additional Notes:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Mfg Campaign: 11661033
Recall Date: May 14, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Corrective Action:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Additional Notes:
The contact owns a 2023 Nissan Ariya Engage. The contact stated that while driving at approximately 2 MPH in a parking lot, as he depressed the brake pedal and was about to shift the vehicle to park (P), the vehicle inadvertently accelerated. The contact stated that the vehicle jumped the curb and crashed into a building head-on. The contact stated that the air bags did not deploy, and the front collision avoidance had not activated. The contact stated that the building wall had fallen and crushed the front of the vehicle, and the hood to the windshield. The contact stated that the police arrived but had not issued a report. The contact stated that he was examined by EMT at the scene, but he declined medical treatment. The contact stated he had pain in his ankles, wrists, and back, but was not seriously injured. The contact stated that the vehicle was towed to an impound lot. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,200.
Mfg Campaign: 11661033
Recall Date: May 14, 2025
Nissan North America, Inc.
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.
Corrective Action:
The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.
Additional Notes:
The contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.
Mfg Campaign: 11656347
Recall Date: Apr 23, 2025
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.
Corrective Action:
Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.
Additional Notes:
Vehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.
Mfg Campaign: 11652603
Recall Date: Apr 3, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Corrective Action:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Additional Notes:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Mfg Campaign: 11649452
Recall Date: Mar 20, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Corrective Action:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Additional Notes:
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
Mfg Campaign: 11649452
Recall Date: Mar 20, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Corrective Action:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Additional Notes:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Mfg Campaign: 11637886
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Corrective Action:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Additional Notes:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Mfg Campaign: 11637886
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Corrective Action:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Additional Notes:
This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.
Mfg Campaign: 11637886
Recall Date: Jan 23, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Corrective Action:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Additional Notes:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Mfg Campaign: 11632058
Recall Date: Dec 23, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Corrective Action:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Additional Notes:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Mfg Campaign: 11632058
Recall Date: Dec 23, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Corrective Action:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Additional Notes:
Car losing power while driving, and powering down to zero. Also slowly goin backwards while in standard drive mode. Dealership has been troubleshooting for 3 weeks and not fix has been found.
Mfg Campaign: 11632058
Recall Date: Dec 23, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Corrective Action:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Additional Notes:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Mfg Campaign: 11624119
Recall Date: Nov 7, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Corrective Action:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Additional Notes:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Mfg Campaign: 11624119
Recall Date: Nov 7, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Corrective Action:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Additional Notes:
the car lost power in the middle of the freeway -and decelerated; in a highway with speed limit of 65mph while driving in I-680, all of a sudden the car slowed down from 65mph all the way to less than 20mph - displaying "power reduced - 0% battery" ; even it was recently fully charged - I was able to drive the car - back at 20mph speed - went straight to the Nissan dealer/service - where I left my car - and. was given a loaner car. the warning lamp ONLY appeared as soon as the car decelerated / slowed down
Mfg Campaign: 11624119
Recall Date: Nov 7, 2024
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