Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A8
Recall Date: Jul 25, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R24A3
Recall Date: Jun 3, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23C6
Recall Date: Sep 28, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC956
Recall Date: Feb 28, 2023
Consumer Complaints
58 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an open recall. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an open recall. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an open recall. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11557637
Recall Date: Nov 30, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Corrective Action:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Additional Notes:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Mfg Campaign: 11557062
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Corrective Action:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Additional Notes:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Mfg Campaign: 11557062
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Corrective Action:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Additional Notes:
When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Mfg Campaign: 11557062
Recall Date: Nov 27, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.
Corrective Action:
Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.
Additional Notes:
Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.
Mfg Campaign: 11554648
Recall Date: Nov 11, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The update should be provided over air
Corrective Action:
The update should be provided over air
Additional Notes:
The update should be provided over air
Mfg Campaign: 11547560
Recall Date: Oct 1, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The update should be provided over air
Corrective Action:
The update should be provided over air
Additional Notes:
The update should be provided over air
Mfg Campaign: 11547560
Recall Date: Oct 1, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Corrective Action:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Additional Notes:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Mfg Campaign: 11545330
Recall Date: Sep 19, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Corrective Action:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Additional Notes:
While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Mfg Campaign: 11545330
Recall Date: Sep 19, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Corrective Action:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Additional Notes:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Mfg Campaign: 11545004
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Corrective Action:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Additional Notes:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Mfg Campaign: 11545004
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Corrective Action:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Additional Notes:
The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Mfg Campaign: 11545004
Recall Date: Sep 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.
Corrective Action:
Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.
Additional Notes:
Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.
Mfg Campaign: 11532760
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it was revealed that the car was actually assembled in Japan. I was taken aback by this revelation, as it seems that the information provided on the label does not align with the assembly location specified by the Energy Department. It is my understanding that in order to include "Final Assembly" in Los Angeles on the label, the car must first meet the criteria outlined by the Energy Department. Only then should this information be accurately reflected on the label. To validate this claim, I cross-checked with other automobile manufacturers such as Toyota, Kia, Hyundai, and Volvo, who have diligently adhered to the car's component origins and appropriately labeled their vehicles. Notably, all manufacturers, except for Volkswagen, indicate "Final Assembly" in the respective countries where the car was assembled, such as Japan for Toyota and South Korea for Kia and Hyundai. Volkswagen, on the other hand, solely states "Final Assembly" in North America; however, when cross-referencing with the Energy Department, it appears that the actual assembly takes place elsewhere. I reached out to Nissan Ariya support seeking clarification on this matter, and they confirmed that the labeling on the car is indeed accurate. This situation has left me questioning whether the Energy Department's information is correct or if the manufacturer's response is valid. Given the false information provided and the apparent deception employed to bolster ma
Corrective Action:
I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it was revealed that the car was actually assembled in Japan. I was taken aback by this revelation, as it seems that the information provided on the label does not align with the assembly location specified by the Energy Department. It is my understanding that in order to include "Final Assembly" in Los Angeles on the label, the car must first meet the criteria outlined by the Energy Department. Only then should this information be accurately reflected on the label. To validate this claim, I cross-checked with other automobile manufacturers such as Toyota, Kia, Hyundai, and Volvo, who have diligently adhered to the car's component origins and appropriately labeled their vehicles. Notably, all manufacturers, except for Volkswagen, indicate "Final Assembly" in the respective countries where the car was assembled, such as Japan for Toyota and South Korea for Kia and Hyundai. Volkswagen, on the other hand, solely states "Final Assembly" in North America; however, when cross-referencing with the Energy Department, it appears that the actual assembly takes place elsewhere. I reached out to Nissan Ariya support seeking clarification on this matter, and they confirmed that the labeling on the car is indeed accurate. This situation has left me questioning whether the Energy Department's information is correct or if the manufacturer's response is valid. Given the false information provided and the apparent deception employed to bolster ma
Additional Notes:
I hope this email finds you well. I am writing to address a pressing issue concerning the car I purchased from your dealership on January 21st of this year. Upon further investigation, I have discovered a discrepancy related to the labeling and assembly information of the vehicle, which has led to concerns regarding its eligibility for tax credit. According to the label affixed to the car, it states that the "Final Assembly Point" is in Los Angeles. However, upon verifying this information with the Energy Department of the United States, it was revealed that the car was actually assembled in Japan. I was taken aback by this revelation, as it seems that the information provided on the label does not align with the assembly location specified by the Energy Department. It is my understanding that in order to include "Final Assembly" in Los Angeles on the label, the car must first meet the criteria outlined by the Energy Department. Only then should this information be accurately reflected on the label. To validate this claim, I cross-checked with other automobile manufacturers such as Toyota, Kia, Hyundai, and Volvo, who have diligently adhered to the car's component origins and appropriately labeled their vehicles. Notably, all manufacturers, except for Volkswagen, indicate "Final Assembly" in the respective countries where the car was assembled, such as Japan for Toyota and South Korea for Kia and Hyundai. Volkswagen, on the other hand, solely states "Final Assembly" in North America; however, when cross-referencing with the Energy Department, it appears that the actual assembly takes place elsewhere. I reached out to Nissan Ariya support seeking clarification on this matter, and they confirmed that the labeling on the car is indeed accurate. This situation has left me questioning whether the Energy Department's information is correct or if the manufacturer's response is valid. Given the false information provided and the apparent deception employed to bolster ma
Mfg Campaign: 11528776
Recall Date: Jun 25, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Corrective Action:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Additional Notes:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Mfg Campaign: 11528370
Recall Date: Jun 22, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Corrective Action:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Additional Notes:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Mfg Campaign: 11528370
Recall Date: Jun 22, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Corrective Action:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Additional Notes:
Car abruptly changed from mph to kmh. All safety aspects stay in mph, including speed limit and alert. So while on highway going 65mph, suddenly speed said 116kmh. But speed alerts were still saying “65”. Pro pilot on and car abruptly slowed down towards 65kmh on highway. Only way to change mph to kmh and back is to have car at complete stop, scroll to menu on steering wheel. Click it. Scroll to language. Click that. Click three more times. These options are completely locked out while the car is moving. Due to the danger of this happening on the highway, nearly avoiding getting rear ended, took to dealer. They reported nothing wrong. Reported to Nissan who said nothing wrong. Happened again today, not on Highway luckily. There are online posts of this happening with other Ariyas, but not on Highway. Again, if wanting to do this on purpose the car must be stopped and at least five explicit actions. Moreover, the safety measures on the car do not discriminate units, only numbers which makes this go from an annoyance to something that almost caused a high speed accident. Nissan has again been made aware, but lacks responsiveness.
Mfg Campaign: 11528370
Recall Date: Jun 22, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.
Corrective Action:
My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.
Additional Notes:
My car had an 80% charge and I was going 75 MPH on a major highway. for the second time in five months the Ariya inexplicably shut off, went into neutral. I had to navigate three lanes to get off the nearest exit. The car immediately lost all power and decelerated from 75 miles a The car immediately lost all power and decelerated from 75 MPH to 25 before I could get to the nearest exit.This is so unacceptable. I do not feel safe in this car.
Mfg Campaign: 11526917
Recall Date: Jun 14, 2023
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