Complaints & Recalls
Consumer Complaints
118 ComplaintsNissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction… two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
Corrective Action:
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction… two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
Additional Notes:
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction… two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
Mfg Campaign: 11507128
Recall Date: Feb 13, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2017 Nissan Armada. The contact stated the paint on the hood was deteriorating. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Nissan Armada. The contact stated the paint on the hood was deteriorating. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Nissan Armada. The contact stated the paint on the hood was deteriorating. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11490936
Recall Date: Oct 26, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Corrective Action:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Additional Notes:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Mfg Campaign: 11490723
Recall Date: Oct 25, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Corrective Action:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Additional Notes:
The airbag light on the dash started blinking in 12/2020 and was repaired under warranty in 1/2021. Was diagnosed as passenger curtain airbag. Airbag light started blinking again in April/May 2022. Diagnosed again as passenger curtain airbag. Repaired in August 2022, at a cost to me of $2800+. Picked car up on September 3, 2022. Airbag light came back on on the 6th after my daughter exited the passenger seat. Dropped car off on the 7th and it has been at the dealership ever since. Now they want me to pay $2600+ to have the wiring harness replaced. I have reported the issue to Nissan and the dealership has been working with Nissan. I have already paid to have this safety issue repaired. So far Nissan or the dealership has not agreed to pay. This is a safety issue. This is not a luxury item or an add on. I don’t feel safe having a passenger in the front seat. This is a known issue with this model. Even the dealer agreed. Nissan does not know how to fix it. They keep doing high cost repairs at a cost to the consumer which is not right.
Mfg Campaign: 11490723
Recall Date: Oct 25, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It’s my starter switch I had to have it replace twice once last year and the year before and this morning I hit into my truck which is z9-18-22 to go to work and everything came on but the switch didn’t so I couldn’t start it and for everything else to come on it’s not my battery so on Monday I am taking it back to the Nissan place to get it replace again this will be the third time for the same thing the engine switch to start the truck so this will be the third time it’s once a year around the same time for the same thing but yet you guys says it’s no recall on it have to be something causing it and each time it’s costing me 600.00 each . Who have that money to keep on replacing the same thing so it have to be some kind of fault with the switch .
Corrective Action:
It’s my starter switch I had to have it replace twice once last year and the year before and this morning I hit into my truck which is z9-18-22 to go to work and everything came on but the switch didn’t so I couldn’t start it and for everything else to come on it’s not my battery so on Monday I am taking it back to the Nissan place to get it replace again this will be the third time for the same thing the engine switch to start the truck so this will be the third time it’s once a year around the same time for the same thing but yet you guys says it’s no recall on it have to be something causing it and each time it’s costing me 600.00 each . Who have that money to keep on replacing the same thing so it have to be some kind of fault with the switch .
Additional Notes:
It’s my starter switch I had to have it replace twice once last year and the year before and this morning I hit into my truck which is z9-18-22 to go to work and everything came on but the switch didn’t so I couldn’t start it and for everything else to come on it’s not my battery so on Monday I am taking it back to the Nissan place to get it replace again this will be the third time for the same thing the engine switch to start the truck so this will be the third time it’s once a year around the same time for the same thing but yet you guys says it’s no recall on it have to be something causing it and each time it’s costing me 600.00 each . Who have that money to keep on replacing the same thing so it have to be some kind of fault with the switch .
Mfg Campaign: 11485051
Recall Date: Sep 18, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle’s brake light switch has failed and been replaced twice. When this happens: 1. the rear brake lights do not illuminate when the brake pedal is pressed (which poses a serious safety hazard when driving) 2. If the vehicle is off, the vehicle will not start, given it requires the brake pedal to be pressed and used this switch as the means to confirm that. This is also dangerous because it’s left me stranded in dangerously cold weather. Nissan is already aware this is a pervasive problem on 2017-2021 Armadas, as the switches are prone to failure. They even issued a TSB notifying dealers of the problem and instructing them to cover replacements for vehicles still within the bumper-to-bumper warranty, using a new “updated” part number, but one just as prone to failures. After doing some digging and speaking with other 2017-2021 Armada owners, I’ve discovered some have already had to have the switch replaced as often as every 3-6 months - with each occurrence leaving owners stranded and/or without functioning brake lights.
Corrective Action:
The vehicle’s brake light switch has failed and been replaced twice. When this happens: 1. the rear brake lights do not illuminate when the brake pedal is pressed (which poses a serious safety hazard when driving) 2. If the vehicle is off, the vehicle will not start, given it requires the brake pedal to be pressed and used this switch as the means to confirm that. This is also dangerous because it’s left me stranded in dangerously cold weather. Nissan is already aware this is a pervasive problem on 2017-2021 Armadas, as the switches are prone to failure. They even issued a TSB notifying dealers of the problem and instructing them to cover replacements for vehicles still within the bumper-to-bumper warranty, using a new “updated” part number, but one just as prone to failures. After doing some digging and speaking with other 2017-2021 Armada owners, I’ve discovered some have already had to have the switch replaced as often as every 3-6 months - with each occurrence leaving owners stranded and/or without functioning brake lights.
Additional Notes:
The vehicle’s brake light switch has failed and been replaced twice. When this happens: 1. the rear brake lights do not illuminate when the brake pedal is pressed (which poses a serious safety hazard when driving) 2. If the vehicle is off, the vehicle will not start, given it requires the brake pedal to be pressed and used this switch as the means to confirm that. This is also dangerous because it’s left me stranded in dangerously cold weather. Nissan is already aware this is a pervasive problem on 2017-2021 Armadas, as the switches are prone to failure. They even issued a TSB notifying dealers of the problem and instructing them to cover replacements for vehicles still within the bumper-to-bumper warranty, using a new “updated” part number, but one just as prone to failures. After doing some digging and speaking with other 2017-2021 Armada owners, I’ve discovered some have already had to have the switch replaced as often as every 3-6 months - with each occurrence leaving owners stranded and/or without functioning brake lights.
Mfg Campaign: 11461540
Recall Date: Apr 20, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag failure to deploy
Corrective Action:
Airbag failure to deploy
Additional Notes:
Airbag failure to deploy
Mfg Campaign: 11460279
Recall Date: Apr 9, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Corrective Action:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Additional Notes:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Mfg Campaign: 11459829
Recall Date: Apr 6, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Corrective Action:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Additional Notes:
The engine is failing on many Nissan vehicles with the Nissan VK56VD (gasoline V8) engine. Cylinder 7 on the engine has significant scouring, and there is a Nissan Technical Service Bulletin (NTB19-057a) indicating this problem is widespread among 2017-2019 Nissan Armada, NV, Titan, and Titan XD models. This is a major safety concern. When there is a problem with the engine, the vehicle may stall, lose power, or even catch fire. If a driver loses the power from the engine while driving, or is unable to accelerate as expected, the vehicle could be at risk of getting hit, seriously injuring the occupants of all vehicles involved. The problem has been diagnosed, reproduced, and confirmed by Kline Nissan in Maplewood, MN. The vehicle was inspected by Kline Nissan. Diagnosis details attached, along with borescope photo showing significant scouring in Cylinder 7. Repair action is a new engine short block. My vehicle was outside the 60000 mile powertrain warranty window at the time of inspection. My service advisor at Kline Nissan contacted Nissan Consumer Affairs to submit a Factory Goodwill case, but was informed by Nissan Consumer Affairs that they would not be assisting in the replacement of their defective engine. The concern I share with NHTSA is the cost I was quoted to repair this problem is $9203.70. This problem is so widespread, among 3 years of Nissan's vehicles, I expect very few vehicle owners outside of the warranty window will be investing this level of repair in their vehicle. As a result, many of these engines to fail on the road, putting the public highways and roads at major safety risk. There are no warning lamps or messages for this problem, simply a tick noise that gets louder over time as the cylinder continues to get scoured, worn and damaged. This will eventually lead to damage significant enough to unpredictably blow the engine while driving which would be a major safety concern putting the vehicle occupants and others on the road at risk.
Mfg Campaign: 11459829
Recall Date: Apr 6, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Corrective Action:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Additional Notes:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Mfg Campaign: 11458333
Recall Date: Mar 25, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Corrective Action:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Additional Notes:
The contact owns a 2017 Nissan Armada. The contact stated while driving approximately 25 MPH, the stop lamp switch warning light illuminated on the instrument panel. The contact stated that the switch was related to Back Over Prevention feature. The vehicle was taken the local dealer and was diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
Mfg Campaign: 11458333
Recall Date: Mar 25, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns a 2017 Nissan Armada. The contact stated that the vehicle recognized the fob key; however, the vehicle would not start. The contact's husband replaced the battery, starter, gasket, and manifold; however, the failure recurred. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2017 Nissan Armada. The contact stated that the vehicle recognized the fob key; however, the vehicle would not start. The contact's husband replaced the battery, starter, gasket, and manifold; however, the failure recurred. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2017 Nissan Armada. The contact stated that the vehicle recognized the fob key; however, the vehicle would not start. The contact's husband replaced the battery, starter, gasket, and manifold; however, the failure recurred. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11455510
Recall Date: Mar 7, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My husband and I were in 2 front end collisions in my 2017 Nissan Armada and were going at least 50+ mph when someone pulled out in front of us and we t-boned a full size pick up truck. The airbags failed to deploy both times which is extremely alarming to me. We both made it out okay but have severe back and leg pain and constant headaches. We were lucky. It could have been much worse but if airbags would have deployed, it wouldn’t have been so bad. This needs to be addressed asap.
Corrective Action:
My husband and I were in 2 front end collisions in my 2017 Nissan Armada and were going at least 50+ mph when someone pulled out in front of us and we t-boned a full size pick up truck. The airbags failed to deploy both times which is extremely alarming to me. We both made it out okay but have severe back and leg pain and constant headaches. We were lucky. It could have been much worse but if airbags would have deployed, it wouldn’t have been so bad. This needs to be addressed asap.
Additional Notes:
My husband and I were in 2 front end collisions in my 2017 Nissan Armada and were going at least 50+ mph when someone pulled out in front of us and we t-boned a full size pick up truck. The airbags failed to deploy both times which is extremely alarming to me. We both made it out okay but have severe back and leg pain and constant headaches. We were lucky. It could have been much worse but if airbags would have deployed, it wouldn’t have been so bad. This needs to be addressed asap.
Mfg Campaign: 11447435
Recall Date: Jan 13, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:INPUT
Potential Consequences:
The contact owns a 2017 Nissan Armada. The contact stated that while driving 30-40 MPH, she noticed increased friction on the tires, and they were not rotating properly. There were no warning lights illuminated. The contact veered to the side of the road, turned off the vehicle, and restarted it. The contact was able to continue to drive the vehicle with no issues; however, the failure reoccurred. The contact stated that she noticed that the rear tires were significantly close to the top of the wheel well. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 79,000.
Corrective Action:
The contact owns a 2017 Nissan Armada. The contact stated that while driving 30-40 MPH, she noticed increased friction on the tires, and they were not rotating properly. There were no warning lights illuminated. The contact veered to the side of the road, turned off the vehicle, and restarted it. The contact was able to continue to drive the vehicle with no issues; however, the failure reoccurred. The contact stated that she noticed that the rear tires were significantly close to the top of the wheel well. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 79,000.
Additional Notes:
The contact owns a 2017 Nissan Armada. The contact stated that while driving 30-40 MPH, she noticed increased friction on the tires, and they were not rotating properly. There were no warning lights illuminated. The contact veered to the side of the road, turned off the vehicle, and restarted it. The contact was able to continue to drive the vehicle with no issues; however, the failure reoccurred. The contact stated that she noticed that the rear tires were significantly close to the top of the wheel well. The vehicle was taken to the dealer but was not diagnosed. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 79,000.
Mfg Campaign: 11445169
Recall Date: Dec 27, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster lights are going out. This makes it difficult to see the odometer to accurately know speed.
Corrective Action:
Instrument cluster lights are going out. This makes it difficult to see the odometer to accurately know speed.
Additional Notes:
Instrument cluster lights are going out. This makes it difficult to see the odometer to accurately know speed.
Mfg Campaign: 11443470
Recall Date: Dec 11, 2021
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My wife was forced off the highway after dropping our 5 children at camp. She was forced off the highway and she hit a large tree at 50+MPH. She did have her seatbelt on, but all of her airbags failed to deploy. She has suffered multiple injuries to include whiplash, strained muscles, neurological compromised with burning, tingling into her upper extremities, headaches, and multiple other injuries. The vehicle was inspected and declared a total loss by USAA our insurance provider. The vehicle has also been inspected by Nissan Motor Corporation on 8/25/21. We have not received any feedback or report regarding their inspection to date. This vehicle was purchased new by us in 09/17, it has been serviced by our dealership since it was purchased, it did not have any warning lights or other symptoms of maintenance problems or failures prior to the accident. We have all the service records to attest to the maintenance status of the vehicle.
Corrective Action:
My wife was forced off the highway after dropping our 5 children at camp. She was forced off the highway and she hit a large tree at 50+MPH. She did have her seatbelt on, but all of her airbags failed to deploy. She has suffered multiple injuries to include whiplash, strained muscles, neurological compromised with burning, tingling into her upper extremities, headaches, and multiple other injuries. The vehicle was inspected and declared a total loss by USAA our insurance provider. The vehicle has also been inspected by Nissan Motor Corporation on 8/25/21. We have not received any feedback or report regarding their inspection to date. This vehicle was purchased new by us in 09/17, it has been serviced by our dealership since it was purchased, it did not have any warning lights or other symptoms of maintenance problems or failures prior to the accident. We have all the service records to attest to the maintenance status of the vehicle.
Additional Notes:
My wife was forced off the highway after dropping our 5 children at camp. She was forced off the highway and she hit a large tree at 50+MPH. She did have her seatbelt on, but all of her airbags failed to deploy. She has suffered multiple injuries to include whiplash, strained muscles, neurological compromised with burning, tingling into her upper extremities, headaches, and multiple other injuries. The vehicle was inspected and declared a total loss by USAA our insurance provider. The vehicle has also been inspected by Nissan Motor Corporation on 8/25/21. We have not received any feedback or report regarding their inspection to date. This vehicle was purchased new by us in 09/17, it has been serviced by our dealership since it was purchased, it did not have any warning lights or other symptoms of maintenance problems or failures prior to the accident. We have all the service records to attest to the maintenance status of the vehicle.
Mfg Campaign: 11431415
Recall Date: Sep 1, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Corrective Action:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Additional Notes:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Mfg Campaign: 11429349
Recall Date: Aug 16, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Corrective Action:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Additional Notes:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Mfg Campaign: 11429349
Recall Date: Aug 16, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Corrective Action:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Additional Notes:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Mfg Campaign: 11429349
Recall Date: Aug 16, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Corrective Action:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Additional Notes:
BCI malfunction. The car will not start, reverse, drive, brakes randomly, etc.
Mfg Campaign: 11429350
Recall Date: Aug 16, 2021
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