Complaints & Recalls
Consumer Complaints
118 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE INTERMITTENTLY DISPLAYS A BLI MALFUNCTION AND DECELERATES THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. IT OCCASIONALLY DOES IT WHILE IDLING AND WILL NOT ALLOW THE CAR TO BE PUT IN GEAR. WHEN IT HAPPENS AT START UP, IT WILL NOT ALLOW THE VEHICLE TO START AND ONLY ACTIVATES THE ACCESSORIES. THE INCIDENTS BEGAN HAPPENING AT AROUND 55,000 MILES AND HAS BEEN CONTINUOUS AND INCREASING IN FREQUENCY SINCE 6/20/20
Corrective Action:
VEHICLE INTERMITTENTLY DISPLAYS A BLI MALFUNCTION AND DECELERATES THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. IT OCCASIONALLY DOES IT WHILE IDLING AND WILL NOT ALLOW THE CAR TO BE PUT IN GEAR. WHEN IT HAPPENS AT START UP, IT WILL NOT ALLOW THE VEHICLE TO START AND ONLY ACTIVATES THE ACCESSORIES. THE INCIDENTS BEGAN HAPPENING AT AROUND 55,000 MILES AND HAS BEEN CONTINUOUS AND INCREASING IN FREQUENCY SINCE 6/20/20
Additional Notes:
VEHICLE INTERMITTENTLY DISPLAYS A BLI MALFUNCTION AND DECELERATES THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. IT OCCASIONALLY DOES IT WHILE IDLING AND WILL NOT ALLOW THE CAR TO BE PUT IN GEAR. WHEN IT HAPPENS AT START UP, IT WILL NOT ALLOW THE VEHICLE TO START AND ONLY ACTIVATES THE ACCESSORIES. THE INCIDENTS BEGAN HAPPENING AT AROUND 55,000 MILES AND HAS BEEN CONTINUOUS AND INCREASING IN FREQUENCY SINCE 6/20/20
Mfg Campaign: 11340440
Recall Date: Jul 20, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Corrective Action:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Additional Notes:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Mfg Campaign: 11339723
Recall Date: Jul 16, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Corrective Action:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Additional Notes:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Mfg Campaign: 11339723
Recall Date: Jul 16, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Corrective Action:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Additional Notes:
WHILE DRIVING AT RATE OF 45 MILES PER HOUR IN THE CITY OF OXNARD, CA IN MY 2017 NISSAN ARMADA SL, THE CAR STARTED TO IMMEDIATELY SLOW DOWN TO A SPEED OF 5 MILES PER HOUR, WHICH ALMOST CAUSED AN ACCIDENT. THE ANTISKID AND 4X4 LIGHTS AND CHECK ENGINE LIGHT CAME ON, BUT THE CAR COULD NOT ACCELERATE. I HAD TO PULL OVER TO ALLOW TRAFFIC TO CONTINUE. AFTER WAITING FOR SEVERAL MINUTES WITH THE CAR OFF I RESTARTED THE CAR AND THEN DROVE AS NORMAL. I TOOK THE VEHICLE TO GET LOOKED AT, BUT THE TECHNICIAN COULDN'T DETERMINE THE CAUSE USING DIAGNOSTIC EQUIPMENT. THE CAR CONTINUES TO DRIVE NORMAL, BUT THEN STALLS AND THE SAME ISSUE ARISES.
Mfg Campaign: 11339723
Recall Date: Jul 16, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
FLASHING AIRBAG WARNING LIGHT. CAR HAS NEVER BEEN IN AN ACCIDENT.OBD CODE INDICATED ERROR IN SIDE CURTAIN AIRBAG. DEALER REPLACE SIDE CURTAIN AIRBAG. FLASHING AIRBAG WARNING LIGHT RETURNED. OBD CODE INDICATED SAME ERROR AS BEFORE FOR SIDE CURTAIN AIRBAG. LIGHT OCCURRED DURING NORMAL DRIVING. CAR HAS LOW MILEAGE, APPROXIMATELY 17000 MILES. DEALER CAN'T DETERMINE CAUSE OF LIGHT OR HOW TO CORRECT IT.
Corrective Action:
FLASHING AIRBAG WARNING LIGHT. CAR HAS NEVER BEEN IN AN ACCIDENT.OBD CODE INDICATED ERROR IN SIDE CURTAIN AIRBAG. DEALER REPLACE SIDE CURTAIN AIRBAG. FLASHING AIRBAG WARNING LIGHT RETURNED. OBD CODE INDICATED SAME ERROR AS BEFORE FOR SIDE CURTAIN AIRBAG. LIGHT OCCURRED DURING NORMAL DRIVING. CAR HAS LOW MILEAGE, APPROXIMATELY 17000 MILES. DEALER CAN'T DETERMINE CAUSE OF LIGHT OR HOW TO CORRECT IT.
Additional Notes:
FLASHING AIRBAG WARNING LIGHT. CAR HAS NEVER BEEN IN AN ACCIDENT.OBD CODE INDICATED ERROR IN SIDE CURTAIN AIRBAG. DEALER REPLACE SIDE CURTAIN AIRBAG. FLASHING AIRBAG WARNING LIGHT RETURNED. OBD CODE INDICATED SAME ERROR AS BEFORE FOR SIDE CURTAIN AIRBAG. LIGHT OCCURRED DURING NORMAL DRIVING. CAR HAS LOW MILEAGE, APPROXIMATELY 17000 MILES. DEALER CAN'T DETERMINE CAUSE OF LIGHT OR HOW TO CORRECT IT.
Mfg Campaign: 11331742
Recall Date: Jun 30, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON MY 2017 ARMADA SEEMS TO SHIFT IMPROPERLY AND EVEN SEEMS TO SHIFT PREMATURELY CAUSING A STALL OR LOSS OF POWER TO THE VEHICLE. I'VE NOTICE THIS AS I'M STARTING TO ACCELERATE FROM A STOPPED POSITION AND IT APPEARS TO HAPPEN SOMETIME BETWEEN SHIFTING FROM 2ND TO 3RD GEAR. THIS HAPPENS ALL THE TIME WHILE DRIVING IN TOWN, ON THE HIGHWAY, I'VE YET TO NOTICE ANY ISSUES. I PURCHASED THIS VEHICLE USED FROM BUICK/GMC IN GILROY, CA. AUGUST OF 2019. I FAILED TO NOTICE THIS ISSUE WHEN I TEST DROVE THE VEHICLE.
Corrective Action:
THE TRANSMISSION ON MY 2017 ARMADA SEEMS TO SHIFT IMPROPERLY AND EVEN SEEMS TO SHIFT PREMATURELY CAUSING A STALL OR LOSS OF POWER TO THE VEHICLE. I'VE NOTICE THIS AS I'M STARTING TO ACCELERATE FROM A STOPPED POSITION AND IT APPEARS TO HAPPEN SOMETIME BETWEEN SHIFTING FROM 2ND TO 3RD GEAR. THIS HAPPENS ALL THE TIME WHILE DRIVING IN TOWN, ON THE HIGHWAY, I'VE YET TO NOTICE ANY ISSUES. I PURCHASED THIS VEHICLE USED FROM BUICK/GMC IN GILROY, CA. AUGUST OF 2019. I FAILED TO NOTICE THIS ISSUE WHEN I TEST DROVE THE VEHICLE.
Additional Notes:
THE TRANSMISSION ON MY 2017 ARMADA SEEMS TO SHIFT IMPROPERLY AND EVEN SEEMS TO SHIFT PREMATURELY CAUSING A STALL OR LOSS OF POWER TO THE VEHICLE. I'VE NOTICE THIS AS I'M STARTING TO ACCELERATE FROM A STOPPED POSITION AND IT APPEARS TO HAPPEN SOMETIME BETWEEN SHIFTING FROM 2ND TO 3RD GEAR. THIS HAPPENS ALL THE TIME WHILE DRIVING IN TOWN, ON THE HIGHWAY, I'VE YET TO NOTICE ANY ISSUES. I PURCHASED THIS VEHICLE USED FROM BUICK/GMC IN GILROY, CA. AUGUST OF 2019. I FAILED TO NOTICE THIS ISSUE WHEN I TEST DROVE THE VEHICLE.
Mfg Campaign: 11287108
Recall Date: Dec 5, 2019
Nissan North America, Inc.
Defect Description:
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ARMADA. WHEN THE CONTACT ACTIVATED THE DRIVER'S SEAT HEATER, THE SEAT BEGAN SMOKING. THE CONTACT STATED THAT HER LEFT PANTS LEG SUSTAINED A HOLE IN IT FROM THE HEATER. THERE WAS ALSO A BRUISE ON HER LEFT LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN MALL OF GEORGIA (3520 GA-20, BUFORD, GA 30519, (678) 714-1885) WHERE THE CONTACT WAS INFORMED THAT IT WAS NOT A MANUFACTURER DEFECT AND THE CONTACT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,200. SEE ALSO ODI 11280222. *DSY *DT*DT *TR *DT*JB *AS
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ARMADA. WHEN THE CONTACT ACTIVATED THE DRIVER'S SEAT HEATER, THE SEAT BEGAN SMOKING. THE CONTACT STATED THAT HER LEFT PANTS LEG SUSTAINED A HOLE IN IT FROM THE HEATER. THERE WAS ALSO A BRUISE ON HER LEFT LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN MALL OF GEORGIA (3520 GA-20, BUFORD, GA 30519, (678) 714-1885) WHERE THE CONTACT WAS INFORMED THAT IT WAS NOT A MANUFACTURER DEFECT AND THE CONTACT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,200. SEE ALSO ODI 11280222. *DSY *DT*DT *TR *DT*JB *AS
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ARMADA. WHEN THE CONTACT ACTIVATED THE DRIVER'S SEAT HEATER, THE SEAT BEGAN SMOKING. THE CONTACT STATED THAT HER LEFT PANTS LEG SUSTAINED A HOLE IN IT FROM THE HEATER. THERE WAS ALSO A BRUISE ON HER LEFT LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN MALL OF GEORGIA (3520 GA-20, BUFORD, GA 30519, (678) 714-1885) WHERE THE CONTACT WAS INFORMED THAT IT WAS NOT A MANUFACTURER DEFECT AND THE CONTACT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,200. SEE ALSO ODI 11280222. *DSY *DT*DT *TR *DT*JB *AS
Mfg Campaign: 11280207
Recall Date: Nov 14, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Corrective Action:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Additional Notes:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Mfg Campaign: 11280222
Recall Date: Nov 14, 2019
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Corrective Action:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Additional Notes:
I DRIVE A 2017 NISSAN ARMADA THAT CAUGHT FIRE!!! WE PURCHASED THIS VEHICLE MARCH OF THIS YEAR. MY HEATED SEAT MALFUNCTIONED AND CAUGHT MY PANTS AND MY SEAT ON FIRE WHILE I WAS DRIVING WITH TWO-2- SMALL CHILDREN!!! TUESDAY MORNING NOVEMBER 12TH, 2019 I WAS DRIVING MY 7 YEAR OLD TO SCHOOL WITH MY 3 YEAR OLD WITH US WHEN I STARTED TO FEEL A PAIN IN MY LEFT LEG. I LIFTED MY LEG WHICH THEN I SAW SMOKE AND COULD SMELL SOMETHING WAS BURNING. ALL THIS HAPPENED WHILE I WAS DRIVING WITH 2 SMALL CHILDREN STRAPPED INTO THEIR CARSEATS. WHEN I NOTICED THE HOLE AND BLACK MARKS IN MY SWEATPANTS AND A HOLE IN MY DRIVER SEAT I IMMEDIATELY TURNED OFF THE HEATED SEAT BUTTON. WE COULD OF WRECKED INTO ANOTHER VEHICLE THAT MOST LIKELY WOULD OF HAD ANOTHER KID IN THE CAR. NOT ONLY WAS MY CHILDREN'S LIVES AND MY LIFE AT RISK BUT ALL THOSE PEOPLE'S LIVES AROUND ME TAKING THEIR KIDS TO SCHOOL, TOO. IT WAS ONE OF THE MOST SCARIEST DAYS OF MY LIFE. I AM TERRIFIED TO DRIVE THIS VEHICLE NOW. WE COULD HAD DIED!!! I BOUGHT THIS VEHICLE BECAUSE I WANTED HEATED SEATS, NOW I WILL NEVER USE HEATED SEATS AGAIN. I AM TRULY TRAUMATIZED FROM THIS EXPERIENCE. MY EXPERIENCE WITH NISSAN CORPORATION HAS NOT MADE THE SITUATION BETTER BUT WORSE. SEE ALSO ODI 11280207. *DSY *DT*DT*JB
Mfg Campaign: 11280222
Recall Date: Nov 14, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKING SYSTEM SEEMS TO GO IN/OUT INTERMITTENTLY WHILE DRIVING OR WHEN STOPPED. YOU CAN BEGIN ROLLING EVEN WHEN THE BRAKES ARE APPLIED WHILE STOPPED. IT ALSO WILL NOT ALLOW YOU TO START THE VEHICLE UNLESS YOU STOMP ON THE BREAK PEDAL. AND IN A FEW SITUATIONS IT HAS NOT ALLOWED ME TO TAKE THE VEHICLE OUT OF PARK UNLESS STOPPING ON THE BRAKE PEDAL IF THE CAR IS RUNNING MY MECHANIC AND VARIOUS WEBSITE BLOG REPORT AND DETERMINE THIS MIGHT BE A BOOSTER SENSOR ISSUE WHICH IS NOT BEING ISSUED FOR RECALL
Corrective Action:
BRAKING SYSTEM SEEMS TO GO IN/OUT INTERMITTENTLY WHILE DRIVING OR WHEN STOPPED. YOU CAN BEGIN ROLLING EVEN WHEN THE BRAKES ARE APPLIED WHILE STOPPED. IT ALSO WILL NOT ALLOW YOU TO START THE VEHICLE UNLESS YOU STOMP ON THE BREAK PEDAL. AND IN A FEW SITUATIONS IT HAS NOT ALLOWED ME TO TAKE THE VEHICLE OUT OF PARK UNLESS STOPPING ON THE BRAKE PEDAL IF THE CAR IS RUNNING MY MECHANIC AND VARIOUS WEBSITE BLOG REPORT AND DETERMINE THIS MIGHT BE A BOOSTER SENSOR ISSUE WHICH IS NOT BEING ISSUED FOR RECALL
Additional Notes:
BRAKING SYSTEM SEEMS TO GO IN/OUT INTERMITTENTLY WHILE DRIVING OR WHEN STOPPED. YOU CAN BEGIN ROLLING EVEN WHEN THE BRAKES ARE APPLIED WHILE STOPPED. IT ALSO WILL NOT ALLOW YOU TO START THE VEHICLE UNLESS YOU STOMP ON THE BREAK PEDAL. AND IN A FEW SITUATIONS IT HAS NOT ALLOWED ME TO TAKE THE VEHICLE OUT OF PARK UNLESS STOPPING ON THE BRAKE PEDAL IF THE CAR IS RUNNING MY MECHANIC AND VARIOUS WEBSITE BLOG REPORT AND DETERMINE THIS MIGHT BE A BOOSTER SENSOR ISSUE WHICH IS NOT BEING ISSUED FOR RECALL
Mfg Campaign: 11269511
Recall Date: Oct 19, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL NOT START PROPERLY. THE PLUGS UNDER THE BRAKE PAD ARE FAULTY.
Corrective Action:
VEHICLE WILL NOT START PROPERLY. THE PLUGS UNDER THE BRAKE PAD ARE FAULTY.
Additional Notes:
VEHICLE WILL NOT START PROPERLY. THE PLUGS UNDER THE BRAKE PAD ARE FAULTY.
Mfg Campaign: 11265748
Recall Date: Oct 2, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Corrective Action:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Additional Notes:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Mfg Campaign: 11254786
Recall Date: Sep 11, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Corrective Action:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Additional Notes:
CAR GAVE A BCI MALFUNCTION WARNING ON DASH. WHEN I TURNED THE CAR OFF AND WENT TO RESTART IT WOULD NOT RESTART. THIS USED TO HAPPEN ONCE EVERY COUPLE OF WEEKS. IT IS NOW HAPPENED MORE THAN 10 TIMES IN THE LAST TWO DAYS.SOMETIMES THE CAR WILL START OTHER TIMES I HAVE TO TRY 15 TIMES OR MORE BEFORE IT STARTS.
Mfg Campaign: 11254786
Recall Date: Sep 11, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Corrective Action:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Additional Notes:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Mfg Campaign: 11241403
Recall Date: Aug 2, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Corrective Action:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Additional Notes:
BOUGHT THIS USED ON JUNE 25,2019 WITH APPROXIMATELY 46860 MILES ON IT FROM WOLFCHASE CHYSLER IN BARTLETT,TN. I AM IN THE MEDICAL FIELD AND TODAY (8/2/18) WAS TRYING TO LEAVE WORK TODAY AND MY CAR WOULD NOT CRANK. IN THE PROCESS, I NOTICED THAT THE BRAKE WOULDN'T CATCH AND WHEN I FINALLY WAS ABLE TO CRANK IT, THE SHIFTER WOULDN'T GO OUT OF PARK. IT WAS STUCK. THIS HAPPENED 2 MORE TIMES BEFORE DRIVING DOWN THE ROAD ON A TRIP AND THIS WARNING LIGHT BCI MALFUNCTION AS WE ARE DRIVING DOWN THE ROAD. MY BRAKES BECAME REALLY TOUCHY AND I HAD TO PULL OFF THE ROAD TO KEEP FROM HAVING AN ACCIDENT. THEN, I HAD TO CUT IT OFF AND KEEP TRYING TO GET IT GOING BC I COULDN'T GET THE MALFUNCTION TO GO AWAY OR EVEN COME ON TO PUT IT BACK IN GEAR. THIS IS A HUGE SAFETY HAZARD AND TRAVELING WITH TWO CHILDREN COULD HAVE BEEN EXTREMELY HAZARDOUS TODAY. I AM REQUESTING NISSAN AND THE DEALERSHIP TAKE RESPONSIBILITY FOR THIS PROBLEM AFTER PAYING A HUGE PRICE FOR A PREMIUM VEHICLE...THE LAST THING I NEED TO DO IS BE BROKE DOWN ON THE SIDE OF THE ROAD
Mfg Campaign: 11241403
Recall Date: Aug 2, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Corrective Action:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Additional Notes:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Mfg Campaign: 11230130
Recall Date: Jul 8, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Corrective Action:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Additional Notes:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Mfg Campaign: 11230130
Recall Date: Jul 8, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Corrective Action:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Additional Notes:
BRAKE PEDAL SWITCH FAILURE FOR SECOND TIME ON A 2017 NISSAN ARMADA. BECAUSE NISSAN REPAIRED THIS A YEAR AGO (MIND YOU WHEN MY VEHICLE WAS ONLY A YEAR OLD AND HAD TO BE TOWED FROM TOLEDO) THEY WILL NOT COVER THE REPAIR AGAIN BECAUSE THEY HAVE STATED THAT IT OUTSIDE OF THE 12,000 MILES, ONE YEAR WARRANTY ON THE PART. NISSAN HAS AN ISSUE WITH THIS SWITCH ASSEMBLY. THE SERVICE TECHNICIAN NOTED THAT THERE WERE TWO OTHER ARMADAS IN FOR THE SAME REPAIR THAT WEEK. THIS IS NOT ONLY A REPUTATIONAL ISSUE BUT A SAFETY ISSUE. ONE OF THE MAIN CONCERNS WITH THE SWITCH IS THAT IT IS NOT RECOGNIZING WHEN YOU APPLY YOUR FOOT TO THE BRAKE!
Mfg Campaign: 11230130
Recall Date: Jul 8, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BELOW IS A COPY OF THE EMAIL I SENT TO NISSAN CORP. THEY DOCUMENTED MY COMPLAINT AND CLOSE THE FILE. MY PROOF OF OWNERSHIP IS ATTACHED. REED NISSAN IS REPLACING PART #25320-AX10A, BRAKE SWITCH ON MY 2017 NISSAN ARMADA. VIN # ....... THE PARTS AND LABOR EQUAL, $250.27. THE PRICE IS NOT MY ISSUE, LET'S BE CLEAR. I AM CONCERNED ABOUT MY SAFETY. THIS MORNING MY VEHICLES TRANSMISSION STARTED TO SLIP, FOLLOWED BY THE INABILITY TO STOP!!! I ALMOST REAR ENDED ANOTHER VEHICLE. THE VEHICLE STARTED TO SMOKE. I WAS LUCKILY ABLE TO GET OUT OF THE ROAD WITH LITTLE TO NO BRAKE LEFT TO STOP MY VEHICLE. THIS IS DANGEROUS. SOMEONE IS GOING TO DIE IF THIS PART IS NOT RECALLED AND CORRECTED. I HAD JUST DROPPED MY 8 MONTH OLD AND 2 YEAR OLD OFF TO DAYCARE!!! I WAS TOLD BY RILEY THEY HAVE REPLACED THIS PART ON MULTIPLE ARMADA'S AND NISSAN HAS FAILED TO RECALL THIS PART.
Corrective Action:
BELOW IS A COPY OF THE EMAIL I SENT TO NISSAN CORP. THEY DOCUMENTED MY COMPLAINT AND CLOSE THE FILE. MY PROOF OF OWNERSHIP IS ATTACHED. REED NISSAN IS REPLACING PART #25320-AX10A, BRAKE SWITCH ON MY 2017 NISSAN ARMADA. VIN # ....... THE PARTS AND LABOR EQUAL, $250.27. THE PRICE IS NOT MY ISSUE, LET'S BE CLEAR. I AM CONCERNED ABOUT MY SAFETY. THIS MORNING MY VEHICLES TRANSMISSION STARTED TO SLIP, FOLLOWED BY THE INABILITY TO STOP!!! I ALMOST REAR ENDED ANOTHER VEHICLE. THE VEHICLE STARTED TO SMOKE. I WAS LUCKILY ABLE TO GET OUT OF THE ROAD WITH LITTLE TO NO BRAKE LEFT TO STOP MY VEHICLE. THIS IS DANGEROUS. SOMEONE IS GOING TO DIE IF THIS PART IS NOT RECALLED AND CORRECTED. I HAD JUST DROPPED MY 8 MONTH OLD AND 2 YEAR OLD OFF TO DAYCARE!!! I WAS TOLD BY RILEY THEY HAVE REPLACED THIS PART ON MULTIPLE ARMADA'S AND NISSAN HAS FAILED TO RECALL THIS PART.
Additional Notes:
BELOW IS A COPY OF THE EMAIL I SENT TO NISSAN CORP. THEY DOCUMENTED MY COMPLAINT AND CLOSE THE FILE. MY PROOF OF OWNERSHIP IS ATTACHED. REED NISSAN IS REPLACING PART #25320-AX10A, BRAKE SWITCH ON MY 2017 NISSAN ARMADA. VIN # ....... THE PARTS AND LABOR EQUAL, $250.27. THE PRICE IS NOT MY ISSUE, LET'S BE CLEAR. I AM CONCERNED ABOUT MY SAFETY. THIS MORNING MY VEHICLES TRANSMISSION STARTED TO SLIP, FOLLOWED BY THE INABILITY TO STOP!!! I ALMOST REAR ENDED ANOTHER VEHICLE. THE VEHICLE STARTED TO SMOKE. I WAS LUCKILY ABLE TO GET OUT OF THE ROAD WITH LITTLE TO NO BRAKE LEFT TO STOP MY VEHICLE. THIS IS DANGEROUS. SOMEONE IS GOING TO DIE IF THIS PART IS NOT RECALLED AND CORRECTED. I HAD JUST DROPPED MY 8 MONTH OLD AND 2 YEAR OLD OFF TO DAYCARE!!! I WAS TOLD BY RILEY THEY HAVE REPLACED THIS PART ON MULTIPLE ARMADA'S AND NISSAN HAS FAILED TO RECALL THIS PART.
Mfg Campaign: 11219824
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
FROM SLOW STARTS, THE TACHOMETER WILL FLUTTER AND THAT HESITATION IS TRANSMITTED THROUGH THE DRIVETRAIN TO THE WHEELS.
Corrective Action:
FROM SLOW STARTS, THE TACHOMETER WILL FLUTTER AND THAT HESITATION IS TRANSMITTED THROUGH THE DRIVETRAIN TO THE WHEELS.
Additional Notes:
FROM SLOW STARTS, THE TACHOMETER WILL FLUTTER AND THAT HESITATION IS TRANSMITTED THROUGH THE DRIVETRAIN TO THE WHEELS.
Mfg Campaign: 11209679
Recall Date: May 24, 2019
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