Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Corrective Action:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Additional Notes:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Mfg Campaign: 11254477
Recall Date: Sep 10, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Corrective Action:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Additional Notes:
WHEN I AM TOWING MY 4000 LB TRAILER, USING A WEIGHT DISTRIBUTION HITCH, SET UP PROPERLY BY MY RV SPECIALIST, WITH EITHER UNLOADED OR WITH A LOADED WEIGHT NOT EXCEEDING EVEN 6000 POUNDS, THE ARMADA SINKS IN THE BACK END IN A WAY THAT THE REAR TIRES COME EXTREMELY CLOSE TO THE WHEEL WELL RIMS. MY RV SPECIALIST IS VERY CONCERNED THAT IF I AM DRIVING AND HIT A BUMP OR HOLE, THE TIRE COULD STRIKE THE WHEEL WELL RIM AND CAUSE A BLOW OUT OR MAJOR ACCIDENT. THEY ARE CONCERNED THE SPRING RATIO IS NOT DESIGNED PROPERLY FOR THE ARMADA (WHICH HAS A TOW PACKAGE AND IS SUPPOSEDLY CAPABLE OF TOWING 8500 POUNDS). I HAVE BROUGHT THIS ISSUE TO NISSAN NORTH AMERICA'S ATTENTION AND THEY WILL NOT EVEN TAKE A LOOK AT THE PROBLEM, INSTEAD TELLING ME THAT IF AN ACCIDENT OCCURS, IT IS COVERED UNDER MY WARRANTY!
Mfg Campaign: 11254477
Recall Date: Sep 10, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Corrective Action:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Additional Notes:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Mfg Campaign: 11253804
Recall Date: Sep 7, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Corrective Action:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Additional Notes:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Mfg Campaign: 11253804
Recall Date: Sep 7, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Corrective Action:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Additional Notes:
BCI MALFUNCTION MESSAGE DISPLAYED ON THE DASH ALONG WITH OTHER INDICATORS. VEHICLE WOULDN'T START. SERVICE DEPARTMENT SUGGESTED TO CONTINUE TO PRESS THE BRAKE AND PUSH START BUTTON WHILE I WAITED FOR ROAD SIDE ASSISTANCE TOW. AFTER ABOUT 15 MIN THE VEHICLE STARTED. MINUTES LATER THE VEHICLE WAS ON BUT WOULD NOT MOVE OUT OF PARK. CONTINUED TO ATTEMPT WHILE WAITING FOR TOW AGAIN AND IT EVENTUALLY WENT OUT OF PARK. THE NEXT DAY IT WOULD NOT START AGAIN AND EVENTUALLY DID. DROPPED OFF AT DEALER FOR SERVICE. PICKED UP THAT AFTERNOON AND WAS TOLD THEY REPLACED THE BRAKE SWITCH. I DROVE LESS THAN A MILE AWAY AND THE BCI MALFUNCTION MESSAGE CAME ON AGAIN AND DISPLAYED OTHER WARNING LIGHTS AGAIN AS WELL. I WAS BACK AT THE DEALERSHIP WITHIN 5 MINUTES OF DEPARTING AND PLACED IN THE SAME SMALL LOANER VEHICLE THAT DID NOT FIT MY FAMILY. PICKED IT UP MY ARMADA THE NEXT DAY AROUND NOON AND WAS TOLD THEY NOW REPLACED THE BRAKE SENSOR. DROVE OFF AND MADE ONE STOP ON MY WAY BACK TO WORK WHICH IS 4 MILES FROM THE DEALERSHIP AND BEFORE I MADE IT THERE THE BCI MALFUNCTION LIGHT CAME ON AGAIN. AFTER MUCH CONVERSATION AND FRUSTRATION THE VEHICLE IS BACK AT THE DEALERSHIP FOR THE 4TH TIME FOR THE SAME PROBLEM. I PURCHASED THE VEHICLE NEW JUNE 13, 2019 AND THE PROBLEMS STARTED SEPT 4TH 2019.
Mfg Campaign: 11253804
Recall Date: Sep 7, 2019
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