Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 ARMADA WITH JUST OVER 5000 MILES. DEAD BATTERY TOWED OR JUMPED 5 TIMES. RECALL SWITCH REPLACED. THE PROBLEM STILL CONTINUES. SEEMS LIKE A DEAD BATTERY JUST 15 MINUTES AFTER SHUTTING OFF . WE CALLED BUT WRECKER WAS A PROBLEM SO WE USED A JUMP START. BATTERY IS SUPPOSE TO BE A BRAND NEW ONE DEALER SAID WHEN WE DROVE AND DROPPED OFF AT DEALERSHIP THIS A.M. HAVE NO IDEA HOW IT COULD JUST BE THE BATTERY. IT SHOWS IT'S CHARGED ONCE STARTED. WE LIVE IN A RURAL AREA AND OF COURSE LIKE ANYONE WE NEED A DEPENDABLE CAR. SEEING OTHERS HAVING SUCH PROBLEMS TELLS US NISSAN MAY BE A CAR WE RETURN AS A LEMON. EACH TIME CELL SERVICE HAS BEEN VERY LIMITED. TEXTING WORKED SO I COULD GET MY HUSBAND A TOW TRUCK. NISSAN HAS OUR RECORD WE WILL OBTAIN AND KEEP. LAST NIGHT ALL LIGHTS ETC. WE'RE OPERATING JUST NO START OR ATTEMPT TO START WITH IGNITION. THEN IN A FEW MINUTES ALL WAS DEAD. DOOR WOULD NOT EVEN UNLOCK TO LET US IN AFTER GETTING JUMPER CABLES BUT AFTER A FEW MINUTES AND REPEATED ATTEMPTS IT UNLOCKED.
Corrective Action:
2019 ARMADA WITH JUST OVER 5000 MILES. DEAD BATTERY TOWED OR JUMPED 5 TIMES. RECALL SWITCH REPLACED. THE PROBLEM STILL CONTINUES. SEEMS LIKE A DEAD BATTERY JUST 15 MINUTES AFTER SHUTTING OFF . WE CALLED BUT WRECKER WAS A PROBLEM SO WE USED A JUMP START. BATTERY IS SUPPOSE TO BE A BRAND NEW ONE DEALER SAID WHEN WE DROVE AND DROPPED OFF AT DEALERSHIP THIS A.M. HAVE NO IDEA HOW IT COULD JUST BE THE BATTERY. IT SHOWS IT'S CHARGED ONCE STARTED. WE LIVE IN A RURAL AREA AND OF COURSE LIKE ANYONE WE NEED A DEPENDABLE CAR. SEEING OTHERS HAVING SUCH PROBLEMS TELLS US NISSAN MAY BE A CAR WE RETURN AS A LEMON. EACH TIME CELL SERVICE HAS BEEN VERY LIMITED. TEXTING WORKED SO I COULD GET MY HUSBAND A TOW TRUCK. NISSAN HAS OUR RECORD WE WILL OBTAIN AND KEEP. LAST NIGHT ALL LIGHTS ETC. WE'RE OPERATING JUST NO START OR ATTEMPT TO START WITH IGNITION. THEN IN A FEW MINUTES ALL WAS DEAD. DOOR WOULD NOT EVEN UNLOCK TO LET US IN AFTER GETTING JUMPER CABLES BUT AFTER A FEW MINUTES AND REPEATED ATTEMPTS IT UNLOCKED.
Additional Notes:
2019 ARMADA WITH JUST OVER 5000 MILES. DEAD BATTERY TOWED OR JUMPED 5 TIMES. RECALL SWITCH REPLACED. THE PROBLEM STILL CONTINUES. SEEMS LIKE A DEAD BATTERY JUST 15 MINUTES AFTER SHUTTING OFF . WE CALLED BUT WRECKER WAS A PROBLEM SO WE USED A JUMP START. BATTERY IS SUPPOSE TO BE A BRAND NEW ONE DEALER SAID WHEN WE DROVE AND DROPPED OFF AT DEALERSHIP THIS A.M. HAVE NO IDEA HOW IT COULD JUST BE THE BATTERY. IT SHOWS IT'S CHARGED ONCE STARTED. WE LIVE IN A RURAL AREA AND OF COURSE LIKE ANYONE WE NEED A DEPENDABLE CAR. SEEING OTHERS HAVING SUCH PROBLEMS TELLS US NISSAN MAY BE A CAR WE RETURN AS A LEMON. EACH TIME CELL SERVICE HAS BEEN VERY LIMITED. TEXTING WORKED SO I COULD GET MY HUSBAND A TOW TRUCK. NISSAN HAS OUR RECORD WE WILL OBTAIN AND KEEP. LAST NIGHT ALL LIGHTS ETC. WE'RE OPERATING JUST NO START OR ATTEMPT TO START WITH IGNITION. THEN IN A FEW MINUTES ALL WAS DEAD. DOOR WOULD NOT EVEN UNLOCK TO LET US IN AFTER GETTING JUMPER CABLES BUT AFTER A FEW MINUTES AND REPEATED ATTEMPTS IT UNLOCKED.
Mfg Campaign: 11374580
Recall Date: Nov 13, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Corrective Action:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Additional Notes:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Mfg Campaign: 11365724
Recall Date: Oct 22, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Corrective Action:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Additional Notes:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Mfg Campaign: 11365724
Recall Date: Oct 22, 2020
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Corrective Action:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Additional Notes:
IN AUGUST 2020, I HAD TO JUMP START MY ARMADA DUE TO BATTERY DRAINED WHILE PARKED. THE VERY NEXT DAY, SAME THING HAPPENED. NISSAN REPROGRAMMED ECM IN SEPTEMBER DUE TO RECALL. WORKED FINE UNTIL OCTOBER 21, WHEN THE SAME PROBLEM OCCURRED AGAIN. I DROVE IT THAT MORNING, BUT WHEN I TRIED TO START IT THAT AFTERNOON, IT WOULD NOT START AND THE INTERIOR JUST FLASH ON AND OFF. HAD TO JUMP START AGAIN.
Mfg Campaign: 11365724
Recall Date: Oct 22, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Corrective Action:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Additional Notes:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Mfg Campaign: 11353597
Recall Date: Sep 7, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Corrective Action:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Additional Notes:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Mfg Campaign: 11353597
Recall Date: Sep 7, 2020
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Corrective Action:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Additional Notes:
HAVING ISSUES WITH MY DOME LIGHTS STAYING ON, ONCE ALL THE DOORS, ARE CLOSED. I'VE HAD THIS CHECKED 3 TIMES, AT 2 DIFFERENT NISSAN'S AND KNOW ONE CAN FIND THE ISSUE. I'M PUTTING IT IN THE SHOP, LATER THIS WEEK I'VE HAD TO REPLACE THE BATTERY, DO TO THE DOME LIGHTS, BEING ON AND I HAVE NO KNOWLEDGE UNTIL MY FAMILY COMES HOME, OR MY NEIGHBOR LETS US KNOW. I JUST PURCHASED THIS VEHICLE IN MARCH 2020.
Mfg Campaign: 11353597
Recall Date: Sep 7, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
EVERY TIME MY CAR IS IN PARKING AND I PRESS THE BREAK TO PUT MY CAR ON DRIVE I HEARD A NOISE IN THE GEAR LEVER WHEN I TRYING TO PUT MY CAR ON REVERS OR ON DRIVE THE NOISE IS SO LOUD. THE NOISE COMES IN THE TRANSMISSION. I BROUGHT MY CAR TO THE DEALER BUT THEY SAID THAT THEY DON'T SEE NOTHING BUT FEEL IT ANYTIME.
Corrective Action:
EVERY TIME MY CAR IS IN PARKING AND I PRESS THE BREAK TO PUT MY CAR ON DRIVE I HEARD A NOISE IN THE GEAR LEVER WHEN I TRYING TO PUT MY CAR ON REVERS OR ON DRIVE THE NOISE IS SO LOUD. THE NOISE COMES IN THE TRANSMISSION. I BROUGHT MY CAR TO THE DEALER BUT THEY SAID THAT THEY DON'T SEE NOTHING BUT FEEL IT ANYTIME.
Additional Notes:
EVERY TIME MY CAR IS IN PARKING AND I PRESS THE BREAK TO PUT MY CAR ON DRIVE I HEARD A NOISE IN THE GEAR LEVER WHEN I TRYING TO PUT MY CAR ON REVERS OR ON DRIVE THE NOISE IS SO LOUD. THE NOISE COMES IN THE TRANSMISSION. I BROUGHT MY CAR TO THE DEALER BUT THEY SAID THAT THEY DON'T SEE NOTHING BUT FEEL IT ANYTIME.
Mfg Campaign: 11351369
Recall Date: Aug 26, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD BATTERY UNDER NORMAL USAGE. THE VEHICLE STARTED AS NORMAL FROM HOME. I PARKED IIT AFTER 30 MINUTES DRIVING. AFTER TWO HOURS BACK AT THE PARKING LOT THE ARMADA WOULD NOT START. I HAD TO JUMP START IT.
Corrective Action:
DEAD BATTERY UNDER NORMAL USAGE. THE VEHICLE STARTED AS NORMAL FROM HOME. I PARKED IIT AFTER 30 MINUTES DRIVING. AFTER TWO HOURS BACK AT THE PARKING LOT THE ARMADA WOULD NOT START. I HAD TO JUMP START IT.
Additional Notes:
DEAD BATTERY UNDER NORMAL USAGE. THE VEHICLE STARTED AS NORMAL FROM HOME. I PARKED IIT AFTER 30 MINUTES DRIVING. AFTER TWO HOURS BACK AT THE PARKING LOT THE ARMADA WOULD NOT START. I HAD TO JUMP START IT.
Mfg Campaign: 11350814
Recall Date: Aug 23, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE AUTOMATIC EMERGENCY BRAKING RANDOMLY KICKS IN AND THEN WILL RANDOMLY GO OFF AND THEN DISABLE CRUISE CONTROL.
Corrective Action:
THE AUTOMATIC EMERGENCY BRAKING RANDOMLY KICKS IN AND THEN WILL RANDOMLY GO OFF AND THEN DISABLE CRUISE CONTROL.
Additional Notes:
THE AUTOMATIC EMERGENCY BRAKING RANDOMLY KICKS IN AND THEN WILL RANDOMLY GO OFF AND THEN DISABLE CRUISE CONTROL.
Mfg Campaign: 11349804
Recall Date: Aug 17, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK WILL NOT START AFTER SEVERAL ATTEMPTS. HAVE HAD BATTERY REPLACED IN SEPTEMBER DUE TO THE SAME PROBLEM. HAVE HAD THE BRAKE SWITCHED REPLACED DUE TO DEALERSHIP STATING THAT THEY COULDN'T FIND A PROBLEM BUT REPLACED SWITCH ANYWAY (LONGVIEW,TX). I TOOK VEHICLE BACK TO ORIGINAL DEALERSHIP ON TODAY, CLAY COOLEY OF DALLAS,TX AND THEY PROVIDED ME WITH A TWO PAGE LIST OF CODES AND ASKED HAS THE VEHICLE EVER BEEN IN A WRECK. I TOLD THEM NOT TO MY KNOWLEDGE UNLESS IT HAPPENED BEFORE I PURCHASED IT FROM THEIR LOT. THEY STATED THAT THEY COULDN'T MAKE A DIAGNOSIS AND THIS TIME AND SENT ME BACK HOME WITH A VEHICLE THAT KEEPS ME STRANDED AND HAVING TO BOOST OFF.
Corrective Action:
TRUCK WILL NOT START AFTER SEVERAL ATTEMPTS. HAVE HAD BATTERY REPLACED IN SEPTEMBER DUE TO THE SAME PROBLEM. HAVE HAD THE BRAKE SWITCHED REPLACED DUE TO DEALERSHIP STATING THAT THEY COULDN'T FIND A PROBLEM BUT REPLACED SWITCH ANYWAY (LONGVIEW,TX). I TOOK VEHICLE BACK TO ORIGINAL DEALERSHIP ON TODAY, CLAY COOLEY OF DALLAS,TX AND THEY PROVIDED ME WITH A TWO PAGE LIST OF CODES AND ASKED HAS THE VEHICLE EVER BEEN IN A WRECK. I TOLD THEM NOT TO MY KNOWLEDGE UNLESS IT HAPPENED BEFORE I PURCHASED IT FROM THEIR LOT. THEY STATED THAT THEY COULDN'T MAKE A DIAGNOSIS AND THIS TIME AND SENT ME BACK HOME WITH A VEHICLE THAT KEEPS ME STRANDED AND HAVING TO BOOST OFF.
Additional Notes:
TRUCK WILL NOT START AFTER SEVERAL ATTEMPTS. HAVE HAD BATTERY REPLACED IN SEPTEMBER DUE TO THE SAME PROBLEM. HAVE HAD THE BRAKE SWITCHED REPLACED DUE TO DEALERSHIP STATING THAT THEY COULDN'T FIND A PROBLEM BUT REPLACED SWITCH ANYWAY (LONGVIEW,TX). I TOOK VEHICLE BACK TO ORIGINAL DEALERSHIP ON TODAY, CLAY COOLEY OF DALLAS,TX AND THEY PROVIDED ME WITH A TWO PAGE LIST OF CODES AND ASKED HAS THE VEHICLE EVER BEEN IN A WRECK. I TOLD THEM NOT TO MY KNOWLEDGE UNLESS IT HAPPENED BEFORE I PURCHASED IT FROM THEIR LOT. THEY STATED THAT THEY COULDN'T MAKE A DIAGNOSIS AND THIS TIME AND SENT ME BACK HOME WITH A VEHICLE THAT KEEPS ME STRANDED AND HAVING TO BOOST OFF.
Mfg Campaign: 11318033
Recall Date: Mar 14, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Corrective Action:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Additional Notes:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Mfg Campaign: 11316830
Recall Date: Mar 8, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Corrective Action:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Additional Notes:
HAD BATTERY REPLACED IN OCTOBER 2019 AND BRAKE SWITCH DUE TO VEHICLE NOT STARTING. I HAD TO HAVE VEHICLE TOWED. NOW, HAVING SAME ISSUE WITH VEHICLE NOT STARTING. HAVING IT TOWED TO DEALERSHIP IN DALLAS
Mfg Campaign: 11316830
Recall Date: Mar 8, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED NEW 11/30/2018. ON 10/4/19 (MILEAGE: 9,742), VEHICLE WAS PARKED AND WOULD NOT START. DEALERSHIP (NORTHPARK) CLAIMED FAULTY BATTERY AND REPLACED. ON 12/11/19 (MILEAGE: 12,241), VEHICLE WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BRAKE LIGHT SWITCH". ON 1/27/20 (MILEAGE: 13,409), CAR WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BATTERY". EACH TIME VEHICLE WAS DISABLED, WE WERE ABLE TO GET IT RUNNING BY CHARGING THE BATTERY AND DRIVING TO THE DEALERSHIP, WHICH IS LOCATED 4-5 MILES FROM HOME/WORK. IT IS NOTED THAT THE VOLTAGE NEEDLE MOVES EXCESSIVELY WHILE THE VEHICLE IS IN USE. IT CONTINUES TO DO SO AT THIS TIME. CONCERNS WERE BROUGHT TO THE SERVICE ADVISOR THAT IT IS NOT FAULTY BATTERIES - HOWEVER, SERVICE DEPT. STATED THEY HAVE AN DIAGNOSTIC TESTS AND CANNOT FIND ANYTHING WRONG. ON 1/27/20, CALLED NISSAN CONSUMER AFFAIRS BUT AS OF 1/29/20 MY CALLS HAVE NOT BEEN RETURNED.
Corrective Action:
PURCHASED NEW 11/30/2018. ON 10/4/19 (MILEAGE: 9,742), VEHICLE WAS PARKED AND WOULD NOT START. DEALERSHIP (NORTHPARK) CLAIMED FAULTY BATTERY AND REPLACED. ON 12/11/19 (MILEAGE: 12,241), VEHICLE WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BRAKE LIGHT SWITCH". ON 1/27/20 (MILEAGE: 13,409), CAR WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BATTERY". EACH TIME VEHICLE WAS DISABLED, WE WERE ABLE TO GET IT RUNNING BY CHARGING THE BATTERY AND DRIVING TO THE DEALERSHIP, WHICH IS LOCATED 4-5 MILES FROM HOME/WORK. IT IS NOTED THAT THE VOLTAGE NEEDLE MOVES EXCESSIVELY WHILE THE VEHICLE IS IN USE. IT CONTINUES TO DO SO AT THIS TIME. CONCERNS WERE BROUGHT TO THE SERVICE ADVISOR THAT IT IS NOT FAULTY BATTERIES - HOWEVER, SERVICE DEPT. STATED THEY HAVE AN DIAGNOSTIC TESTS AND CANNOT FIND ANYTHING WRONG. ON 1/27/20, CALLED NISSAN CONSUMER AFFAIRS BUT AS OF 1/29/20 MY CALLS HAVE NOT BEEN RETURNED.
Additional Notes:
PURCHASED NEW 11/30/2018. ON 10/4/19 (MILEAGE: 9,742), VEHICLE WAS PARKED AND WOULD NOT START. DEALERSHIP (NORTHPARK) CLAIMED FAULTY BATTERY AND REPLACED. ON 12/11/19 (MILEAGE: 12,241), VEHICLE WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BRAKE LIGHT SWITCH". ON 1/27/20 (MILEAGE: 13,409), CAR WAS PARKED AND WOULD NOT START. SAME DEALERSHIP REPLACED "FAULTY BATTERY". EACH TIME VEHICLE WAS DISABLED, WE WERE ABLE TO GET IT RUNNING BY CHARGING THE BATTERY AND DRIVING TO THE DEALERSHIP, WHICH IS LOCATED 4-5 MILES FROM HOME/WORK. IT IS NOTED THAT THE VOLTAGE NEEDLE MOVES EXCESSIVELY WHILE THE VEHICLE IS IN USE. IT CONTINUES TO DO SO AT THIS TIME. CONCERNS WERE BROUGHT TO THE SERVICE ADVISOR THAT IT IS NOT FAULTY BATTERIES - HOWEVER, SERVICE DEPT. STATED THEY HAVE AN DIAGNOSTIC TESTS AND CANNOT FIND ANYTHING WRONG. ON 1/27/20, CALLED NISSAN CONSUMER AFFAIRS BUT AS OF 1/29/20 MY CALLS HAVE NOT BEEN RETURNED.
Mfg Campaign: 11302725
Recall Date: Jan 29, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE DIDN'T WANT TO START, TOWED TO CLOSEST DEALER (SOUTH AUSTIN NISSAN) FOR REPAIR OF BRAKE SWITCH. THEY ALSO UPDATED FAULTY SOFTWARE.
Corrective Action:
VEHICLE DIDN'T WANT TO START, TOWED TO CLOSEST DEALER (SOUTH AUSTIN NISSAN) FOR REPAIR OF BRAKE SWITCH. THEY ALSO UPDATED FAULTY SOFTWARE.
Additional Notes:
VEHICLE DIDN'T WANT TO START, TOWED TO CLOSEST DEALER (SOUTH AUSTIN NISSAN) FOR REPAIR OF BRAKE SWITCH. THEY ALSO UPDATED FAULTY SOFTWARE.
Mfg Campaign: 11301887
Recall Date: Jan 25, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SONAR SYSTEM DIDN'T WARNED DRIVER ABOUT OBSTACLE WHICH RESULTED IN HITTING IT CAUSING DAMAGE TO THE REAR WHILE BACKING UP BUMPER. IT WORKS FINE 90% OF THE TIME BUT IT DIDN'T AT LEAST TWICE WHEN MY WIFE HIT LAMP AND 2ND TIME POLL . I TOOK VEHICLE TO BAKER NISSAN EXPLAINED WHAT HAPPENED BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. WHEN I ASKED HOW MANY TIMES THEY TESTED IT THE RESPONSE WAS: 1 TIME REPRESENTATIVE TRIED BACKING UP AND 1 TIME MECHANIC.
Corrective Action:
VEHICLE SONAR SYSTEM DIDN'T WARNED DRIVER ABOUT OBSTACLE WHICH RESULTED IN HITTING IT CAUSING DAMAGE TO THE REAR WHILE BACKING UP BUMPER. IT WORKS FINE 90% OF THE TIME BUT IT DIDN'T AT LEAST TWICE WHEN MY WIFE HIT LAMP AND 2ND TIME POLL . I TOOK VEHICLE TO BAKER NISSAN EXPLAINED WHAT HAPPENED BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. WHEN I ASKED HOW MANY TIMES THEY TESTED IT THE RESPONSE WAS: 1 TIME REPRESENTATIVE TRIED BACKING UP AND 1 TIME MECHANIC.
Additional Notes:
VEHICLE SONAR SYSTEM DIDN'T WARNED DRIVER ABOUT OBSTACLE WHICH RESULTED IN HITTING IT CAUSING DAMAGE TO THE REAR WHILE BACKING UP BUMPER. IT WORKS FINE 90% OF THE TIME BUT IT DIDN'T AT LEAST TWICE WHEN MY WIFE HIT LAMP AND 2ND TIME POLL . I TOOK VEHICLE TO BAKER NISSAN EXPLAINED WHAT HAPPENED BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. WHEN I ASKED HOW MANY TIMES THEY TESTED IT THE RESPONSE WAS: 1 TIME REPRESENTATIVE TRIED BACKING UP AND 1 TIME MECHANIC.
Mfg Campaign: 11301888
Recall Date: Jan 25, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
PURCHASED 2019 NISSAN ARMADA, MARCH 2019; NOV 2019 CAR WOULD NOT START, SAT FOR 1/2 HR WAS ABLE TO START WITH REMOTE. NISSAN IN CAPE CORAL SAID THE BRAKE/STARTER WAS MISFIRING. THEY REPLACED AND IT WORKED UNTIL TODAY JAN 21,2020. BOTH INCIDENTS THE CAR WAS PARKED.
Corrective Action:
PURCHASED 2019 NISSAN ARMADA, MARCH 2019; NOV 2019 CAR WOULD NOT START, SAT FOR 1/2 HR WAS ABLE TO START WITH REMOTE. NISSAN IN CAPE CORAL SAID THE BRAKE/STARTER WAS MISFIRING. THEY REPLACED AND IT WORKED UNTIL TODAY JAN 21,2020. BOTH INCIDENTS THE CAR WAS PARKED.
Additional Notes:
PURCHASED 2019 NISSAN ARMADA, MARCH 2019; NOV 2019 CAR WOULD NOT START, SAT FOR 1/2 HR WAS ABLE TO START WITH REMOTE. NISSAN IN CAPE CORAL SAID THE BRAKE/STARTER WAS MISFIRING. THEY REPLACED AND IT WORKED UNTIL TODAY JAN 21,2020. BOTH INCIDENTS THE CAR WAS PARKED.
Mfg Campaign: 11300775
Recall Date: Jan 21, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11281070
Recall Date: Nov 19, 2019
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ARMADA. ON SEVERAL OCCASIONS, THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET STREET, WILMINGTON, NC 28405) TO BE DIAGNOSED DUE TO DEFECTIVE FORWARD FACING AND BACK UP CAMERAS. THE CONTACT STATED THAT THE AUDIBLE SOUND WAS INOPERABLE WHILE THE VEHICLE WAS BEING REVERSED. THE CONTACT WAS INFORMED THAT THE SONAR SYSTEM ERROR ON AV DISPLAY WAS UNDER REVIEW AND NO REPAIR WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V654000 (BACK OVER PREVENTION). THE MANUFACTURER NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11281070
Recall Date: Nov 19, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
HISSING NOISE COMING FROM THE BRAKE PEDAL AREA WHEN IT'S DEPRESSED. THOUGHT IT WAS A BRAKE BOOSTER ISSUE AND NOTIFIED THE DEALER IMMEDIATELY. THE CORPORATE REP TOLD THE DEALER THAT IT IS COMPLETELY NORMAL BECAUSE THE BOOSTER IS NOT MANUAL BUT ELECTRICAL. THE NOISE CONTINUE TO COME FROM THE PEDAL AREA LIKE A BIG RIG.
Corrective Action:
HISSING NOISE COMING FROM THE BRAKE PEDAL AREA WHEN IT'S DEPRESSED. THOUGHT IT WAS A BRAKE BOOSTER ISSUE AND NOTIFIED THE DEALER IMMEDIATELY. THE CORPORATE REP TOLD THE DEALER THAT IT IS COMPLETELY NORMAL BECAUSE THE BOOSTER IS NOT MANUAL BUT ELECTRICAL. THE NOISE CONTINUE TO COME FROM THE PEDAL AREA LIKE A BIG RIG.
Additional Notes:
HISSING NOISE COMING FROM THE BRAKE PEDAL AREA WHEN IT'S DEPRESSED. THOUGHT IT WAS A BRAKE BOOSTER ISSUE AND NOTIFIED THE DEALER IMMEDIATELY. THE CORPORATE REP TOLD THE DEALER THAT IT IS COMPLETELY NORMAL BECAUSE THE BOOSTER IS NOT MANUAL BUT ELECTRICAL. THE NOISE CONTINUE TO COME FROM THE PEDAL AREA LIKE A BIG RIG.
Mfg Campaign: 11271237
Recall Date: Oct 26, 2019
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