Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Nissan Armada. The contact stated while driving 65 MPH, the vehicle failed to properly accelerate. There was no warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated but failed to exceed 20 MPH. The vehicle was taken to the dealer and the transmission was replaced and the engine coolant was flushed and replaced; however, the failure recurred. Additionally, the contact stated that the HVAC system failed to operate as needed. The vehicle was taken back to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Corrective Action:
The contact owns a 2019 Nissan Armada. The contact stated while driving 65 MPH, the vehicle failed to properly accelerate. There was no warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated but failed to exceed 20 MPH. The vehicle was taken to the dealer and the transmission was replaced and the engine coolant was flushed and replaced; however, the failure recurred. Additionally, the contact stated that the HVAC system failed to operate as needed. The vehicle was taken back to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Additional Notes:
The contact owns a 2019 Nissan Armada. The contact stated while driving 65 MPH, the vehicle failed to properly accelerate. There was no warning light illuminated. The contact pulled over on the side of the road and turned off and restarted the vehicle and the vehicle operated but failed to exceed 20 MPH. The vehicle was taken to the dealer and the transmission was replaced and the engine coolant was flushed and replaced; however, the failure recurred. Additionally, the contact stated that the HVAC system failed to operate as needed. The vehicle was taken back to the dealer and the contact was informed that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.
Mfg Campaign: 11502692
Recall Date: Jan 19, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw
Corrective Action:
Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw
Additional Notes:
Despite two new batteries, within 10 months, I have been stranded several times when the car would not start. I checked with my local mechanic and the alternator is working correctly, but apparently there is a sensor that only works the alternator when doing non-city driving. I checked with Nissan today and even though this is clearly a defect, they charge $400 to disable the faulty sensor and do not consider it a design flaw
Mfg Campaign: 11496109
Recall Date: Dec 5, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.
Corrective Action:
Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.
Additional Notes:
Have had several issues with the battery draining when nothing is on. Over the 2.5 years since I've owned the vehicle, this has been a constant problem. The vehicle has been to the dealership on several occasions and I was told that a wire from the computer to the electrical system was causing the problem. The dealer also told me they had to call Nissan Headquarters to try to troubleshoot the problem. There are several forums online discussing how everyone knows this is a known problem with the Armada, but nothing is being done. Went to buy a new battery today because it would not start or jumped, but was told the battery was actually good.
Mfg Campaign: 11495319
Recall Date: Nov 29, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Corrective Action:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Additional Notes:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Mfg Campaign: 11481100
Recall Date: Aug 24, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Corrective Action:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Additional Notes:
Repeatedly drained battery, and won’t start.Nissan dealership Has the worst scheduling system that takes 1 week to get an appointment. Still unknown issue, car turns on, replaced battery worked for one week and then issue appeared again. The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happened on several occasions and then it starts later after a jump. Can’t turn car off or I will get stranded.
Mfg Campaign: 11481100
Recall Date: Aug 24, 2022
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Rear suspension failed while I was sitting in parked car. I heard a pop and then felt the back of the suv drop low to the ground. Had it towed to Nissan dealer and was told the pop noise I heard was the air bag for the rear suspension. There was no warning for this issue. I had to replace the entire rear suspension for 1500 dollars.
Corrective Action:
Rear suspension failed while I was sitting in parked car. I heard a pop and then felt the back of the suv drop low to the ground. Had it towed to Nissan dealer and was told the pop noise I heard was the air bag for the rear suspension. There was no warning for this issue. I had to replace the entire rear suspension for 1500 dollars.
Additional Notes:
Rear suspension failed while I was sitting in parked car. I heard a pop and then felt the back of the suv drop low to the ground. Had it towed to Nissan dealer and was told the pop noise I heard was the air bag for the rear suspension. There was no warning for this issue. I had to replace the entire rear suspension for 1500 dollars.
Mfg Campaign: 11460562
Recall Date: Apr 12, 2022
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While driving car on highway the rear felt like it was going one way while I was steering another. Took to dealer that just replaced rear suspension on 2/23/22. They saw that the rear tires were worn on the inside to the point of exposed wires. The tires checked out fine on 2/23/22 which indicates an issue on their end. They could not get the rear to align, tried to sell me rear tires (which weren't bad before they worked on the rear suspension).
Corrective Action:
While driving car on highway the rear felt like it was going one way while I was steering another. Took to dealer that just replaced rear suspension on 2/23/22. They saw that the rear tires were worn on the inside to the point of exposed wires. The tires checked out fine on 2/23/22 which indicates an issue on their end. They could not get the rear to align, tried to sell me rear tires (which weren't bad before they worked on the rear suspension).
Additional Notes:
While driving car on highway the rear felt like it was going one way while I was steering another. Took to dealer that just replaced rear suspension on 2/23/22. They saw that the rear tires were worn on the inside to the point of exposed wires. The tires checked out fine on 2/23/22 which indicates an issue on their end. They could not get the rear to align, tried to sell me rear tires (which weren't bad before they worked on the rear suspension).
Mfg Campaign: 11460565
Recall Date: Apr 12, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.
Corrective Action:
Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.
Additional Notes:
Repeated issue of car randomly not starting. Ironically was at dealer on 4/11/22. I was told that car wasn't giving error of an issue. Today on 4/12/22 car would not start in the am when I was leaving for work. Jump started it and drove to work. Got off work, stopped at gas station and car would not start when I attempted to leave gas station. Had to get jump in order to drive it home. This is absolutely ridiculous and annoying for me to have this repeated issue while only having the car for 1 1/2 years. What is even more frustrating is that Nissan has yet to diagnose/fix the issue. They are very much aware that it's a wide spread issue as multiple complaints from multiple people have been made.
Mfg Campaign: 11460570
Recall Date: Apr 12, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Randomly will not start after normal use. Just purchased in Nov 2020. Started having non start issue by April 2021. Returned to dealer who states brake sensor needs to be replaced but want to charge hundreds of dollars. It is clearly a Nissan issue as many others report the same issue. Literally can work fine, drive to work and will not start after my standard 8 hour shift! SUV will only start after getting a jump start. Issue will randomly occur again in a few days, weeks, or months. Car cost too much to experience this issue that Nissan wants the consumer to pay for when it is clearly a defect.
Corrective Action:
Randomly will not start after normal use. Just purchased in Nov 2020. Started having non start issue by April 2021. Returned to dealer who states brake sensor needs to be replaced but want to charge hundreds of dollars. It is clearly a Nissan issue as many others report the same issue. Literally can work fine, drive to work and will not start after my standard 8 hour shift! SUV will only start after getting a jump start. Issue will randomly occur again in a few days, weeks, or months. Car cost too much to experience this issue that Nissan wants the consumer to pay for when it is clearly a defect.
Additional Notes:
Randomly will not start after normal use. Just purchased in Nov 2020. Started having non start issue by April 2021. Returned to dealer who states brake sensor needs to be replaced but want to charge hundreds of dollars. It is clearly a Nissan issue as many others report the same issue. Literally can work fine, drive to work and will not start after my standard 8 hour shift! SUV will only start after getting a jump start. Issue will randomly occur again in a few days, weeks, or months. Car cost too much to experience this issue that Nissan wants the consumer to pay for when it is clearly a defect.
Mfg Campaign: 11460173
Recall Date: Apr 8, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Corrective Action:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Additional Notes:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Mfg Campaign: 11448622
Recall Date: Jan 24, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Corrective Action:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Additional Notes:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Mfg Campaign: 11448622
Recall Date: Jan 24, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Corrective Action:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Additional Notes:
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
Mfg Campaign: 11448622
Recall Date: Jan 24, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Corrective Action:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Additional Notes:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Mfg Campaign: 11446427
Recall Date: Jan 5, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Corrective Action:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Additional Notes:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Mfg Campaign: 11446427
Recall Date: Jan 5, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Corrective Action:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Additional Notes:
Repeatedly drained battery, and won’t start. Replaced brake switch, replaced battery, problem continued, system updated, problems still continue. Several others are complaining of similar issues on Facebook armada group so I know many others have experienced the same problems.
Mfg Campaign: 11446427
Recall Date: Jan 5, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11441512
Recall Date: Nov 23, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2019 Nissan Armada. The contact stated while attempting to start the vehicle, there was difficulty in starting the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing a new battery. The vehicle was repaired but continued to experience a failure. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11441512
Recall Date: Nov 23, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Corrective Action:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Additional Notes:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Mfg Campaign: 11439405
Recall Date: Nov 4, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Corrective Action:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Additional Notes:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Mfg Campaign: 11439405
Recall Date: Nov 4, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Corrective Action:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Additional Notes:
The Armada drains the battery for no reason. The frontal collision warning comes on while driving even if no car are near and stays on. Car has power but will not start or release the gear to neutral. This has happen in several occasions and then it starts later on and no code for draining battery was found at dealer. They try to blame it on the trailer brake. I remove it and it still does the same. Trailer brake wiring was done at factory. Car only has 20428 miles.
Mfg Campaign: 11439405
Recall Date: Nov 4, 2021
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