Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Corrective Action:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Additional Notes:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Mfg Campaign: 11570279
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Corrective Action:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Additional Notes:
The vehicle displays a BCI malfunction, AEB braking warning, and traction control indicator light is on. Vehicle does not recognize that the brake pedal is being depressed when trying to start the car. Pushing the start button only cycles the ignition through the on and acc options. Rear suspension suddenly low.
Mfg Campaign: 11570279
Recall Date: Feb 6, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Corrective Action:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Additional Notes:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Mfg Campaign: 11559653
Recall Date: Dec 12, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Corrective Action:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Additional Notes:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Mfg Campaign: 11559653
Recall Date: Dec 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Corrective Action:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Additional Notes:
Car will not start It says push brake even when brake pedal is pressed. It will not start. However, it does start with remote starter
Mfg Campaign: 11559653
Recall Date: Dec 12, 2023
Nissan North America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2019 Nissan Armada equipped with Bridgestone Tires, Tire Line: Alenza AS Ultra, Tire Size: 275/60/R20, DOT Number: 1VNW0AAU21223. The contact stated that while the dealer was conducting a routine inspection of the vehicle, she was informed that the four tires were worn and could soon cause the vehicle to hydroplane while driving. The contact stated that upon visual inspection, she noticed that the tire treads were damaged. The contact stated that the tires were rated at 80,000 miles; however, the tires became worn after 26 miles. The tire dealer was contacted but no assistance was provided. The tires were not replaced. The tires were replacement tires. The manufacturer was contacted, but no assistance was provided. The tire failure mileage was approximately 26,000. The vehicle failure mileage was approximately 132,940.
Corrective Action:
The contact owns a 2019 Nissan Armada equipped with Bridgestone Tires, Tire Line: Alenza AS Ultra, Tire Size: 275/60/R20, DOT Number: 1VNW0AAU21223. The contact stated that while the dealer was conducting a routine inspection of the vehicle, she was informed that the four tires were worn and could soon cause the vehicle to hydroplane while driving. The contact stated that upon visual inspection, she noticed that the tire treads were damaged. The contact stated that the tires were rated at 80,000 miles; however, the tires became worn after 26 miles. The tire dealer was contacted but no assistance was provided. The tires were not replaced. The tires were replacement tires. The manufacturer was contacted, but no assistance was provided. The tire failure mileage was approximately 26,000. The vehicle failure mileage was approximately 132,940.
Additional Notes:
The contact owns a 2019 Nissan Armada equipped with Bridgestone Tires, Tire Line: Alenza AS Ultra, Tire Size: 275/60/R20, DOT Number: 1VNW0AAU21223. The contact stated that while the dealer was conducting a routine inspection of the vehicle, she was informed that the four tires were worn and could soon cause the vehicle to hydroplane while driving. The contact stated that upon visual inspection, she noticed that the tire treads were damaged. The contact stated that the tires were rated at 80,000 miles; however, the tires became worn after 26 miles. The tire dealer was contacted but no assistance was provided. The tires were not replaced. The tires were replacement tires. The manufacturer was contacted, but no assistance was provided. The tire failure mileage was approximately 26,000. The vehicle failure mileage was approximately 132,940.
Mfg Campaign: 11559562
Recall Date: Dec 11, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Corrective Action:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Additional Notes:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Mfg Campaign: 11554669
Recall Date: Nov 11, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Corrective Action:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Additional Notes:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Mfg Campaign: 11554669
Recall Date: Nov 11, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Corrective Action:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Additional Notes:
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
Mfg Campaign: 11554669
Recall Date: Nov 11, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the Mass Pike (Rte 90) when exiting the highway the vehicle lurched and the engine started racing. Then the vehicle had no acceleration and would not go above 20 mph. I towed it to a mechanic who stated the transmission was shot. Six weeks later the vehicle was fixed and the transmission was replaced for a LOT of money!! There was no warning before the transmission broke.
Corrective Action:
I was driving on the Mass Pike (Rte 90) when exiting the highway the vehicle lurched and the engine started racing. Then the vehicle had no acceleration and would not go above 20 mph. I towed it to a mechanic who stated the transmission was shot. Six weeks later the vehicle was fixed and the transmission was replaced for a LOT of money!! There was no warning before the transmission broke.
Additional Notes:
I was driving on the Mass Pike (Rte 90) when exiting the highway the vehicle lurched and the engine started racing. Then the vehicle had no acceleration and would not go above 20 mph. I towed it to a mechanic who stated the transmission was shot. Six weeks later the vehicle was fixed and the transmission was replaced for a LOT of money!! There was no warning before the transmission broke.
Mfg Campaign: 11549351
Recall Date: Oct 11, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Almost new battery, it checked out okay; Alternator appears to be providing proper Voltage and Current. Issue is excessive drain and once the temperature drops the Car/Suv will not start and needs a jump start and then on all great. To me issue appears to be battery drain more then expected. We will do further diagnosis on component level and see which one is draining more than expected.
Corrective Action:
Almost new battery, it checked out okay; Alternator appears to be providing proper Voltage and Current. Issue is excessive drain and once the temperature drops the Car/Suv will not start and needs a jump start and then on all great. To me issue appears to be battery drain more then expected. We will do further diagnosis on component level and see which one is draining more than expected.
Additional Notes:
Almost new battery, it checked out okay; Alternator appears to be providing proper Voltage and Current. Issue is excessive drain and once the temperature drops the Car/Suv will not start and needs a jump start and then on all great. To me issue appears to be battery drain more then expected. We will do further diagnosis on component level and see which one is draining more than expected.
Mfg Campaign: 11541100
Recall Date: Aug 28, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A little over a year ago my car started to display “BCI malfunction”, “Forward collision”, “slick conditions” on the dashboard and would jolt me forward and then not allow me to accelerate. We didn’t know when it would happen because it didn’t happen every time until I got stuck at a stop light due to those lights displaying and jolting me forward and not allowing me to accelerate. I contacted the dealership and they got the car in and fixed what needed to be fixed and it didn’t do it again. Year and a half later it started displaying the same lights on the dashboard, jolting me forward and not letting me accelerate. This time I was parked in my work parking light and there was a light pole about 4 feet in front of my parking spot. I turned my car on, put it into gear it displayed those same images that I stated above, jolted me forwarded directly into the light pole causing my airbags to deploy into my neck. No one else was hurt as it was just myself in the vehicle, with the way it hit the pole I do not believe my airbag should have even went off as it should have been the passenger side airbag that should have deployed if any at all. My insurance has been contacted and is aware of the incident and it is currently at a shop being looked over. I have also contacted the Nissan dealership and they stated there wasn’t a recall on my vehicle and there wasn’t anything they could do for me.
Corrective Action:
A little over a year ago my car started to display “BCI malfunction”, “Forward collision”, “slick conditions” on the dashboard and would jolt me forward and then not allow me to accelerate. We didn’t know when it would happen because it didn’t happen every time until I got stuck at a stop light due to those lights displaying and jolting me forward and not allowing me to accelerate. I contacted the dealership and they got the car in and fixed what needed to be fixed and it didn’t do it again. Year and a half later it started displaying the same lights on the dashboard, jolting me forward and not letting me accelerate. This time I was parked in my work parking light and there was a light pole about 4 feet in front of my parking spot. I turned my car on, put it into gear it displayed those same images that I stated above, jolted me forwarded directly into the light pole causing my airbags to deploy into my neck. No one else was hurt as it was just myself in the vehicle, with the way it hit the pole I do not believe my airbag should have even went off as it should have been the passenger side airbag that should have deployed if any at all. My insurance has been contacted and is aware of the incident and it is currently at a shop being looked over. I have also contacted the Nissan dealership and they stated there wasn’t a recall on my vehicle and there wasn’t anything they could do for me.
Additional Notes:
A little over a year ago my car started to display “BCI malfunction”, “Forward collision”, “slick conditions” on the dashboard and would jolt me forward and then not allow me to accelerate. We didn’t know when it would happen because it didn’t happen every time until I got stuck at a stop light due to those lights displaying and jolting me forward and not allowing me to accelerate. I contacted the dealership and they got the car in and fixed what needed to be fixed and it didn’t do it again. Year and a half later it started displaying the same lights on the dashboard, jolting me forward and not letting me accelerate. This time I was parked in my work parking light and there was a light pole about 4 feet in front of my parking spot. I turned my car on, put it into gear it displayed those same images that I stated above, jolted me forwarded directly into the light pole causing my airbags to deploy into my neck. No one else was hurt as it was just myself in the vehicle, with the way it hit the pole I do not believe my airbag should have even went off as it should have been the passenger side airbag that should have deployed if any at all. My insurance has been contacted and is aware of the incident and it is currently at a shop being looked over. I have also contacted the Nissan dealership and they stated there wasn’t a recall on my vehicle and there wasn’t anything they could do for me.
Mfg Campaign: 11535308
Recall Date: Jul 30, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Corrective Action:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Additional Notes:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Mfg Campaign: 11529562
Recall Date: Jun 29, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Corrective Action:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Additional Notes:
My car shuts off and will not restart. The battery drains if I go for a short drive. I have taken and had it inspected by the dealership I bought it from and the Nissan dealership itself. I was told that it is showing no codes therefore they cannot address the issue. They drained and recharged my battery at the Nissan dealership, and it continues to happen. I have looked online and found many people with the same vehicle have the same issues. As for safety of the car I am not sure it poses a threat to anyone, but me walking home in this heat because my $35,000.00 is not good. My mother who has many respiratory issues cannot be in this heat and when the car did not start she was forced to sit and wait for my husband to leave work for an hour to jump us. Many say to disconnect a wire but I was warned if I do anything, my warranty will be void. The Nissan dealership said because there is not a code for that, they cannot do anything. This happened yesterday and this is the 6th time since I got it.
Mfg Campaign: 11529562
Recall Date: Jun 29, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Corrective Action:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Additional Notes:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Mfg Campaign: 11529148
Recall Date: Jun 27, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Corrective Action:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Additional Notes:
Battery has been changed several times. First time we were told there was a recall on due to the brake light draining the battery. This was supposedly fixed and we were charged for a new battery. Within a year of new battery we experienced the same thing car not starting due to dead battery, we took it back to dealership and was told the battery they sold us was defective and we needed it to be replaced, battery got replaced (no charge since it was still under warranty). A year after that I’m back here in the dealership due to the same problem vehicle not starting due to a dead battery, now they are saying battery is not defective but they need to investigate further and in order to do that they charging me $160 dollars. Something is clearly defective that continues to drain the battery for no reason. It’s ridiculous having to change batteries every year and having the car not starting and having to jump start it every time you need to be somewhere. I have not have good experiences with nissan I will not purchases another vehicle ever again from them, so people should be aware of all the problems and their failure to address them.
Mfg Campaign: 11529148
Recall Date: Jun 27, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!
Corrective Action:
I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!
Additional Notes:
I have had this vehicle for a little over 2 years and within the past 18 months, I have had to replace my battery 4 times. I took my vehicle to a Nissan dealer and was told that it was my bluetooth, my radio, and other non-related things that is draining the battery. I finally took it to a mom and pop mechanic and was told that it was my Anti-theft system that was draining the battery, and if I wanted him to replace it, there was a chance the car would never start again. There is clearly a problem with the Armada's electrical system, and Nissan should definitely address it!
Mfg Campaign: 11528441
Recall Date: Jun 23, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenger airbag seat sensor is defective. It has disabled the passenger airbag, and will not reactivate even with a passenger in the seat. The cost to repair the sensor is $5670. Just the sensor. The airbag has never deployed. We requested that Nissan cover the repair or at least the part, as the airbag is obviously critical safety equipment, but they have refused.
Corrective Action:
The passenger airbag seat sensor is defective. It has disabled the passenger airbag, and will not reactivate even with a passenger in the seat. The cost to repair the sensor is $5670. Just the sensor. The airbag has never deployed. We requested that Nissan cover the repair or at least the part, as the airbag is obviously critical safety equipment, but they have refused.
Additional Notes:
The passenger airbag seat sensor is defective. It has disabled the passenger airbag, and will not reactivate even with a passenger in the seat. The cost to repair the sensor is $5670. Just the sensor. The airbag has never deployed. We requested that Nissan cover the repair or at least the part, as the airbag is obviously critical safety equipment, but they have refused.
Mfg Campaign: 11515130
Recall Date: Apr 3, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Corrective Action:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Additional Notes:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Mfg Campaign: 11514378
Recall Date: Mar 29, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Corrective Action:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Additional Notes:
Multiple times while operating vehicle, vehicle quit running both while idling at a light and while driving down the road at speed. Collision narrowly avoided several times as I tried to steer the car with no power steering or power braking. Unknown if brake lights continued to work. All electrical systems quit, affecting steering, braking and engine power. Engine subsequently restarted, sometimes with difficulty. Dealer unable to diagnose or repair problem. Vehicle is available for inspection. Multiple codes displayed afterwards on code reader. Check engine light stays on. Check engine light reappears after erased by dealer.
Mfg Campaign: 11514378
Recall Date: Mar 29, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury