Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R21A2, R21A3
Recall Date: May 20, 2021
Consumer Complaints
33 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. The issue is ongoing and the vehicle is currently connected to a trickle charger in my garage to remain operational. I am willing to make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? This defect has caused my vehicle to become inoperable without warning, leaving me stranded multiple times, including once after work at night. I now must carry a portable jump starter at all times. This is a serious safety concern, especially if the battery failure were to occur in a remote area, during extreme weather, or in an emergency situation. I can no longer rely on my vehicle to start normally. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed and documented by Arlington Heights Nissan (Illinois). I have had the battery replaced twice, but the issue continues. The master mechanic at the dealership even admitted he owns the same model and uses a trickle charger himself. He stated that the root cause may be the “smart alternator” system, and the only fix they offered was to cut a wire for $300. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected multiple times by an authorized Nissan dealership. It has not been reviewed by police or insurance, as the issue has not led to a collision, but remains an ongoing safety risk. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? When did they first appear? There were no warning lights or dashboard alerts before each battery failure. The issue began shortly after I took delivery of it
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. The issue is ongoing and the vehicle is currently connected to a trickle charger in my garage to remain operational. I am willing to make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? This defect has caused my vehicle to become inoperable without warning, leaving me stranded multiple times, including once after work at night. I now must carry a portable jump starter at all times. This is a serious safety concern, especially if the battery failure were to occur in a remote area, during extreme weather, or in an emergency situation. I can no longer rely on my vehicle to start normally. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed and documented by Arlington Heights Nissan (Illinois). I have had the battery replaced twice, but the issue continues. The master mechanic at the dealership even admitted he owns the same model and uses a trickle charger himself. He stated that the root cause may be the “smart alternator” system, and the only fix they offered was to cut a wire for $300. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected multiple times by an authorized Nissan dealership. It has not been reviewed by police or insurance, as the issue has not led to a collision, but remains an ongoing safety risk. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? When did they first appear? There were no warning lights or dashboard alerts before each battery failure. The issue began shortly after I took delivery of it
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system and battery/charging system of my 2020 Nissan Armada have repeatedly failed. The vehicle experiences unexplained battery drain, even after extended driving. The issue is ongoing and the vehicle is currently connected to a trickle charger in my garage to remain operational. I am willing to make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? This defect has caused my vehicle to become inoperable without warning, leaving me stranded multiple times, including once after work at night. I now must carry a portable jump starter at all times. This is a serious safety concern, especially if the battery failure were to occur in a remote area, during extreme weather, or in an emergency situation. I can no longer rely on my vehicle to start normally. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue has been confirmed and documented by Arlington Heights Nissan (Illinois). I have had the battery replaced twice, but the issue continues. The master mechanic at the dealership even admitted he owns the same model and uses a trickle charger himself. He stated that the root cause may be the “smart alternator” system, and the only fix they offered was to cut a wire for $300. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected multiple times by an authorized Nissan dealership. It has not been reviewed by police or insurance, as the issue has not led to a collision, but remains an ongoing safety risk. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? When did they first appear? There were no warning lights or dashboard alerts before each battery failure. The issue began shortly after I took delivery of it
Mfg Campaign: 11676191
Recall Date: Jul 25, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Corrective Action:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Additional Notes:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Mfg Campaign: 11675801
Recall Date: Jul 24, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Corrective Action:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Additional Notes:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Mfg Campaign: 11675801
Recall Date: Jul 24, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Corrective Action:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Additional Notes:
When driving home from work my car disengage cruise controlle and started flashing in my center concel BCI Malfunction. Since I makes it hard to start my car from time to time and it will randomly continue to flash BCI Malfunction
Mfg Campaign: 11675801
Recall Date: Jul 24, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Component/System: Ignition system (brake switch/start button malfunction) and power door locks Available for inspection: Yes, both issues are ongoing and can be demonstrated at any time. Description of the Problem: My 2020 Nissan Armada Platinum is experiencing two serious and well-documented issues that I believe pose a clear safety threat, especially to families like mine. First, the push-button start system regularly fails. Despite pressing the brake, the vehicle won’t start unless I exit the car, lock it, and use remote start. This is a ridiculous, repeated workaround that I’ve had to normalize—sometimes in public places or when I’m in a rush with my children in the car. After doing research, I discovered this is directly tied to a faulty brake switch—a widely reported issue among Armada owners. The problem began sporadically in late 2023 and has become more frequent since. There are no warning lights, no diagnostic codes, no notice. Dealers acknowledge the issue but Nissan has refused to issue a recall. The second—and far more terrifying—issue is with the power door locks. In early 2024, both of my rear doors stopped locking and unlocking automatically at the exact same time. That is not normal wear and tear—that is a simultaneous systems failure. And these aren’t just any doors—these are the doors my children use every single day. This means that unless I manually check and lock them every time (which doesn’t always work), my children are sitting in unlocked back seats. Heaven forbid someone walks up to my car while I’m stopped at a red light and opens the door to snatch my child—because the door isn’t locked and the vehicle didn’t secure it like it should. This is completely avoidable one—if Nissan would take responsibility. The repair cost is $900 per door. It is clearly a manufacturer defect. The dealership confirmed both rear actuators have failed. What terrible tragedy has to happen before something is done?
Corrective Action:
Component/System: Ignition system (brake switch/start button malfunction) and power door locks Available for inspection: Yes, both issues are ongoing and can be demonstrated at any time. Description of the Problem: My 2020 Nissan Armada Platinum is experiencing two serious and well-documented issues that I believe pose a clear safety threat, especially to families like mine. First, the push-button start system regularly fails. Despite pressing the brake, the vehicle won’t start unless I exit the car, lock it, and use remote start. This is a ridiculous, repeated workaround that I’ve had to normalize—sometimes in public places or when I’m in a rush with my children in the car. After doing research, I discovered this is directly tied to a faulty brake switch—a widely reported issue among Armada owners. The problem began sporadically in late 2023 and has become more frequent since. There are no warning lights, no diagnostic codes, no notice. Dealers acknowledge the issue but Nissan has refused to issue a recall. The second—and far more terrifying—issue is with the power door locks. In early 2024, both of my rear doors stopped locking and unlocking automatically at the exact same time. That is not normal wear and tear—that is a simultaneous systems failure. And these aren’t just any doors—these are the doors my children use every single day. This means that unless I manually check and lock them every time (which doesn’t always work), my children are sitting in unlocked back seats. Heaven forbid someone walks up to my car while I’m stopped at a red light and opens the door to snatch my child—because the door isn’t locked and the vehicle didn’t secure it like it should. This is completely avoidable one—if Nissan would take responsibility. The repair cost is $900 per door. It is clearly a manufacturer defect. The dealership confirmed both rear actuators have failed. What terrible tragedy has to happen before something is done?
Additional Notes:
Component/System: Ignition system (brake switch/start button malfunction) and power door locks Available for inspection: Yes, both issues are ongoing and can be demonstrated at any time. Description of the Problem: My 2020 Nissan Armada Platinum is experiencing two serious and well-documented issues that I believe pose a clear safety threat, especially to families like mine. First, the push-button start system regularly fails. Despite pressing the brake, the vehicle won’t start unless I exit the car, lock it, and use remote start. This is a ridiculous, repeated workaround that I’ve had to normalize—sometimes in public places or when I’m in a rush with my children in the car. After doing research, I discovered this is directly tied to a faulty brake switch—a widely reported issue among Armada owners. The problem began sporadically in late 2023 and has become more frequent since. There are no warning lights, no diagnostic codes, no notice. Dealers acknowledge the issue but Nissan has refused to issue a recall. The second—and far more terrifying—issue is with the power door locks. In early 2024, both of my rear doors stopped locking and unlocking automatically at the exact same time. That is not normal wear and tear—that is a simultaneous systems failure. And these aren’t just any doors—these are the doors my children use every single day. This means that unless I manually check and lock them every time (which doesn’t always work), my children are sitting in unlocked back seats. Heaven forbid someone walks up to my car while I’m stopped at a red light and opens the door to snatch my child—because the door isn’t locked and the vehicle didn’t secure it like it should. This is completely avoidable one—if Nissan would take responsibility. The repair cost is $900 per door. It is clearly a manufacturer defect. The dealership confirmed both rear actuators have failed. What terrible tragedy has to happen before something is done?
Mfg Campaign: 11667085
Recall Date: Jun 16, 2025
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
No warning messages or signs. It has happened twice now. The rear suspension airbag leveling system has blown out. Two separate times. The suspension is now out on the rear of the vehicle which is a safety concern. Also, when the air bag does blow, it is loud and startling. When driving and it blows up, it is very startling and then you are driving with a trailer connected and a compromised rear suspension. The airbag had been replaced once. It is possibly being over inflated making the pump the problem potentially.
Corrective Action:
No warning messages or signs. It has happened twice now. The rear suspension airbag leveling system has blown out. Two separate times. The suspension is now out on the rear of the vehicle which is a safety concern. Also, when the air bag does blow, it is loud and startling. When driving and it blows up, it is very startling and then you are driving with a trailer connected and a compromised rear suspension. The airbag had been replaced once. It is possibly being over inflated making the pump the problem potentially.
Additional Notes:
No warning messages or signs. It has happened twice now. The rear suspension airbag leveling system has blown out. Two separate times. The suspension is now out on the rear of the vehicle which is a safety concern. Also, when the air bag does blow, it is loud and startling. When driving and it blows up, it is very startling and then you are driving with a trailer connected and a compromised rear suspension. The airbag had been replaced once. It is possibly being over inflated making the pump the problem potentially.
Mfg Campaign: 11664189
Recall Date: Jun 1, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BCI Malfunction light has come on and is causing multiple other dash lights to appear as well. Turning the vehicle on/off doesn’t work to reset it.
Corrective Action:
BCI Malfunction light has come on and is causing multiple other dash lights to appear as well. Turning the vehicle on/off doesn’t work to reset it.
Additional Notes:
BCI Malfunction light has come on and is causing multiple other dash lights to appear as well. Turning the vehicle on/off doesn’t work to reset it.
Mfg Campaign: 11659884
Recall Date: May 9, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Corrective Action:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Additional Notes:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Mfg Campaign: 11646626
Recall Date: Mar 5, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Corrective Action:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Additional Notes:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Mfg Campaign: 11646626
Recall Date: Mar 5, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Corrective Action:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Additional Notes:
BCI malfunction message, sudden braking, mulitple dashboard warnings lights
Mfg Campaign: 11646626
Recall Date: Mar 5, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
car solely runs on battery, and has no way to determan true state of how far battery is charge , reg car batterys are made to start run car and be charge not run on . so in 3 years battery will fail, now nissian will tell you put agm battery in car to solve probem, car was never built to support a agm battery , charing specks of car and rechargine specks of battery not compatable, but with 2019 recall wich my car was not part of but was built in 2019 , and has same computer, probem was never fix, they recoded the computer so this probem gose away for year or two then battery has be replace at 600.00 each unless u recharge it every two weeks manualy, the aulternaor stay off doing driveing, or if driven less 8 miles, if battery failes there no way control car as how ault works nissian cant tell no one it will run car, and it wont, i had car running in driveway unplug neg wire wile running car shut down, this now becomes huge consern , the ault needs be incress to 250 amps and wireing harness must be incress ends soder to conetions, agm battery must be put in it must be 25% bigger then one is being put in car, new computer code so battery be charge at 13.5 volts, the recall was never done was cover up, they new they buy time by useing a agm battery but some point will fail, as chargeing system is not made to charge on such a battery, the smartchageing system is compeat fauler and must be removed, if car will not run when a battery is disconneted there is huge probem with in that car, and wont go away with reprograming, the hole elec sysem has be change, it will not work as it is, this per nissian engerner, it can not work, but they had no options at all to cover this up they charge each person 600.00 and said had nothing do with recall , and they told dealer ship not to documnet battery probems this is bigger probem that the probems are not being documented
Corrective Action:
car solely runs on battery, and has no way to determan true state of how far battery is charge , reg car batterys are made to start run car and be charge not run on . so in 3 years battery will fail, now nissian will tell you put agm battery in car to solve probem, car was never built to support a agm battery , charing specks of car and rechargine specks of battery not compatable, but with 2019 recall wich my car was not part of but was built in 2019 , and has same computer, probem was never fix, they recoded the computer so this probem gose away for year or two then battery has be replace at 600.00 each unless u recharge it every two weeks manualy, the aulternaor stay off doing driveing, or if driven less 8 miles, if battery failes there no way control car as how ault works nissian cant tell no one it will run car, and it wont, i had car running in driveway unplug neg wire wile running car shut down, this now becomes huge consern , the ault needs be incress to 250 amps and wireing harness must be incress ends soder to conetions, agm battery must be put in it must be 25% bigger then one is being put in car, new computer code so battery be charge at 13.5 volts, the recall was never done was cover up, they new they buy time by useing a agm battery but some point will fail, as chargeing system is not made to charge on such a battery, the smartchageing system is compeat fauler and must be removed, if car will not run when a battery is disconneted there is huge probem with in that car, and wont go away with reprograming, the hole elec sysem has be change, it will not work as it is, this per nissian engerner, it can not work, but they had no options at all to cover this up they charge each person 600.00 and said had nothing do with recall , and they told dealer ship not to documnet battery probems this is bigger probem that the probems are not being documented
Additional Notes:
car solely runs on battery, and has no way to determan true state of how far battery is charge , reg car batterys are made to start run car and be charge not run on . so in 3 years battery will fail, now nissian will tell you put agm battery in car to solve probem, car was never built to support a agm battery , charing specks of car and rechargine specks of battery not compatable, but with 2019 recall wich my car was not part of but was built in 2019 , and has same computer, probem was never fix, they recoded the computer so this probem gose away for year or two then battery has be replace at 600.00 each unless u recharge it every two weeks manualy, the aulternaor stay off doing driveing, or if driven less 8 miles, if battery failes there no way control car as how ault works nissian cant tell no one it will run car, and it wont, i had car running in driveway unplug neg wire wile running car shut down, this now becomes huge consern , the ault needs be incress to 250 amps and wireing harness must be incress ends soder to conetions, agm battery must be put in it must be 25% bigger then one is being put in car, new computer code so battery be charge at 13.5 volts, the recall was never done was cover up, they new they buy time by useing a agm battery but some point will fail, as chargeing system is not made to charge on such a battery, the smartchageing system is compeat fauler and must be removed, if car will not run when a battery is disconneted there is huge probem with in that car, and wont go away with reprograming, the hole elec sysem has be change, it will not work as it is, this per nissian engerner, it can not work, but they had no options at all to cover this up they charge each person 600.00 and said had nothing do with recall , and they told dealer ship not to documnet battery probems this is bigger probem that the probems are not being documented
Mfg Campaign: 11609203
Recall Date: Aug 18, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Corrective Action:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Additional Notes:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Mfg Campaign: 11586059
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Corrective Action:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Additional Notes:
BCI Malfunction light will occasionally come on and dealer unable to explain why and when they have its led to brake swich. Twice in two years this has also led to them replacing the Brake switch in under 40K miles. now at 53 k miles brake switch is causing issues for the third time.
Mfg Campaign: 11586059
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had this issue more than 5 times. When I am driving my breaks will lock up like it detects something in the road. I have had cars stop and almost rear end me multiple times. It happens at speeds higher than 20. I am very worried for my safety and my children’s safety in this vehicle.
Corrective Action:
I have had this issue more than 5 times. When I am driving my breaks will lock up like it detects something in the road. I have had cars stop and almost rear end me multiple times. It happens at speeds higher than 20. I am very worried for my safety and my children’s safety in this vehicle.
Additional Notes:
I have had this issue more than 5 times. When I am driving my breaks will lock up like it detects something in the road. I have had cars stop and almost rear end me multiple times. It happens at speeds higher than 20. I am very worried for my safety and my children’s safety in this vehicle.
Mfg Campaign: 11585940
Recall Date: Apr 29, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Nissan Armada. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the charcoal canister purge valve. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to another dealer, who diagnosed a failure with the fuel pump and O-ring. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the fuel cap needed to be replaced. The failure reoccurred, with the check engine warning light illuminated, and the vehicle was taken back to the dealer to be diagnosed. The dealer diagnosed the vehicle and determined that there was a failure with the battery. The contact was informed that a larger battery was required. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2020 Nissan Armada. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the charcoal canister purge valve. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to another dealer, who diagnosed a failure with the fuel pump and O-ring. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the fuel cap needed to be replaced. The failure reoccurred, with the check engine warning light illuminated, and the vehicle was taken back to the dealer to be diagnosed. The dealer diagnosed the vehicle and determined that there was a failure with the battery. The contact was informed that a larger battery was required. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2020 Nissan Armada. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the charcoal canister purge valve. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to another dealer, who diagnosed a failure with the fuel pump and O-ring. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the fuel cap needed to be replaced. The failure reoccurred, with the check engine warning light illuminated, and the vehicle was taken back to the dealer to be diagnosed. The dealer diagnosed the vehicle and determined that there was a failure with the battery. The contact was informed that a larger battery was required. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the dealer for assistance. The failure mileage was 74,000.
Mfg Campaign: 11545493
Recall Date: Sep 19, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Corrective Action:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Additional Notes:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Mfg Campaign: 11535234
Recall Date: Jul 29, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Corrective Action:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Additional Notes:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Mfg Campaign: 11535234
Recall Date: Jul 29, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Corrective Action:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Additional Notes:
BCI Malfunction out of nowhere on a newly dealer-purchased 2020 Nissan Armada with less than 80,000 miles, which is a KNOWN AND FREQUENT ISSUE on Nissan Armadas...and causes unsafe conditions such as random braking, failure to start, rough engine, rough shifting...and lights up the dashboard with BCI malfunction light, intelligent key warning light, vehicle dynamic control indicator light, BSI light, forward emergency braking warning light.
Mfg Campaign: 11535234
Recall Date: Jul 29, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Corrective Action:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Additional Notes:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Mfg Campaign: 11533511
Recall Date: Jul 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Corrective Action:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Additional Notes:
My car has had to be repaired three times because of a BCI malfunction. This is a part the is controlled by the brake pedal. The car will not crank and the ACC issues occur. When the BCI malfunction occurs, the car will refuse to start, will malfunction while you are driving and the car loses the ability to break and/or control the speed. I have had the part replaced three times and it continues to act up. Nissan is aware of this issue because I had a 2019 armada that did the same thing. I have had the vehicle repaired three times. The part/repair will last 12-13 months or 18-20,000 miles before malfunctioning again. I have multiple videos of the car doing this. I have serviced at the dealership. I spoke with two different dealerships and the service managers both stated that they have never seen this part have to be repaired so much and don't know why it is not lasting. This vehicle has become a safety hazard to me, my children, and others on the road. I have contacted Nissan about repurchasing this vehicle. They said I do not meet the GA Lemon Laws and in fact, I do meet the requirements. At this point, I have started making videos of the malfunctions in the hope that if/when something happens to me, my family has the documentation needed to show that Nissan is at fault for this safety concern and they are aware of this because it also happened on my 2019 Armada.
Mfg Campaign: 11533511
Recall Date: Jul 20, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury