Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 21, 2018
Consumer Complaints
43 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
Odometer Fraud. The contact purchased a 2017 Nissan Frontier. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 73,471 and at the time of registration, it was discovered that the mileage was 101,000.
Corrective Action:
Odometer Fraud. The contact purchased a 2017 Nissan Frontier. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 73,471 and at the time of registration, it was discovered that the mileage was 101,000.
Additional Notes:
Odometer Fraud. The contact purchased a 2017 Nissan Frontier. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 73,471 and at the time of registration, it was discovered that the mileage was 101,000.
Mfg Campaign: 11669398
Recall Date: Jun 26, 2025
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check engine light came on and when filling with fuel, gas came shooting back out.
Corrective Action:
Check engine light came on and when filling with fuel, gas came shooting back out.
Additional Notes:
Check engine light came on and when filling with fuel, gas came shooting back out.
Mfg Campaign: 11664060
Recall Date: May 31, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11650735
Recall Date: Mar 26, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact's boyfriend owns a 2017 Nissan Frontier. The contact stated while her boyfriend was driving at 30 MPH or above, the vehicle started to stall. The check engine warning light was illuminated. On a separate occasion, the vehicle stalled and drastically shifted out of gear into a different gear. The vehicle was then taken to a dealer but was not diagnosed. The dealer was unable to duplicate the failure or find a cause for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11650735
Recall Date: Mar 26, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I had a check engine light come on and took it to my mechanic for diagnosis and repair if needed. He diagnosed it as error code P2004. The code indicated a bad runner control valve position sensor. It is located on the end of intake manifold and has two torx screws to remove it. The issue is Nissan did not sell a replacement sensor separately , you can only get that part with the purchase of a whole new intake manifold. This same sensor issue exists on the 2017 Nissan Rogue with service bulletin NTB17-091. My truck is also a 2017 but the specific vehicle is a Nissan Frontier not a Rogue but the failure is identical. In that service bulletin the solution was to replace the sensor which did not require the purchase of the entire intake manifold. I would like Nissan to issue a refund for the intake manifold as the same condition exists with the same year Nissan Rogue and they sell that part separate from the intake manifold.
Corrective Action:
I had a check engine light come on and took it to my mechanic for diagnosis and repair if needed. He diagnosed it as error code P2004. The code indicated a bad runner control valve position sensor. It is located on the end of intake manifold and has two torx screws to remove it. The issue is Nissan did not sell a replacement sensor separately , you can only get that part with the purchase of a whole new intake manifold. This same sensor issue exists on the 2017 Nissan Rogue with service bulletin NTB17-091. My truck is also a 2017 but the specific vehicle is a Nissan Frontier not a Rogue but the failure is identical. In that service bulletin the solution was to replace the sensor which did not require the purchase of the entire intake manifold. I would like Nissan to issue a refund for the intake manifold as the same condition exists with the same year Nissan Rogue and they sell that part separate from the intake manifold.
Additional Notes:
I had a check engine light come on and took it to my mechanic for diagnosis and repair if needed. He diagnosed it as error code P2004. The code indicated a bad runner control valve position sensor. It is located on the end of intake manifold and has two torx screws to remove it. The issue is Nissan did not sell a replacement sensor separately , you can only get that part with the purchase of a whole new intake manifold. This same sensor issue exists on the 2017 Nissan Rogue with service bulletin NTB17-091. My truck is also a 2017 but the specific vehicle is a Nissan Frontier not a Rogue but the failure is identical. In that service bulletin the solution was to replace the sensor which did not require the purchase of the entire intake manifold. I would like Nissan to issue a refund for the intake manifold as the same condition exists with the same year Nissan Rogue and they sell that part separate from the intake manifold.
Mfg Campaign: 11644026
Recall Date: Feb 20, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630815
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630815
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complete power/ignition failure resulting in death of driver on [XXX] while driving at night in the rain in a 2017 Nissan Frontier Pickup 4 door. The TDPS in McKinney, TX is pulling the black box for testing. 2 weeks before the accident the same vehicle (2017 Nissan Frontier pickup) 4 door lost complete power/braking/ignition failure on the same road [XXX] in Princeton, TX The vehicle was pushed off the road and then towed to a local mechanic in Wylie, TX The mechanic had issues in determining what was wrong with the vehicle. He ruled out alternator, battery, fuse box and wiring. I am a witness to the previous failure and it was documented. The same day the vehicle was picked up from service, the individual died that night in the vehicle in a tragic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11630815
Recall Date: Dec 15, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel tank developed leak at the filler neck connection point. The tank is "plastic". Connection neck is "plastic" but a different color than the tank. (Perhaps dissimilar materials that are somehow fused/bonded together.) Fuel spilled from the tank onto my garage floor initially; I moved the vehicle outside. The problem was confirmed by an independent service center. The service center replaced the tank with a new OEM tank. The vehicle is low mileage, garage kept and well maintained. I am reporting this in case there is a manufacturers defect in these fuel tanks. Photo of the fuel tank and filler connection neck area attached.
Corrective Action:
Fuel tank developed leak at the filler neck connection point. The tank is "plastic". Connection neck is "plastic" but a different color than the tank. (Perhaps dissimilar materials that are somehow fused/bonded together.) Fuel spilled from the tank onto my garage floor initially; I moved the vehicle outside. The problem was confirmed by an independent service center. The service center replaced the tank with a new OEM tank. The vehicle is low mileage, garage kept and well maintained. I am reporting this in case there is a manufacturers defect in these fuel tanks. Photo of the fuel tank and filler connection neck area attached.
Additional Notes:
Fuel tank developed leak at the filler neck connection point. The tank is "plastic". Connection neck is "plastic" but a different color than the tank. (Perhaps dissimilar materials that are somehow fused/bonded together.) Fuel spilled from the tank onto my garage floor initially; I moved the vehicle outside. The problem was confirmed by an independent service center. The service center replaced the tank with a new OEM tank. The vehicle is low mileage, garage kept and well maintained. I am reporting this in case there is a manufacturers defect in these fuel tanks. Photo of the fuel tank and filler connection neck area attached.
Mfg Campaign: 11545742
Recall Date: Sep 20, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Since buying the vehicle new, the airbag light has been on and off throughout the entire time (The vehicle has never been crashed). I have brought it in to multiple dealerships asking for them to take a look at it and have never gotten much feedback other than them resetting it or having replaced wiring due to previous recalls. I was alerted recently of the airbag control unit now needing to be replaced. With Nissan's history of questionable electrical efforts, the component seems like something that may need to be evaluated in some capacity.
Corrective Action:
Since buying the vehicle new, the airbag light has been on and off throughout the entire time (The vehicle has never been crashed). I have brought it in to multiple dealerships asking for them to take a look at it and have never gotten much feedback other than them resetting it or having replaced wiring due to previous recalls. I was alerted recently of the airbag control unit now needing to be replaced. With Nissan's history of questionable electrical efforts, the component seems like something that may need to be evaluated in some capacity.
Additional Notes:
Since buying the vehicle new, the airbag light has been on and off throughout the entire time (The vehicle has never been crashed). I have brought it in to multiple dealerships asking for them to take a look at it and have never gotten much feedback other than them resetting it or having replaced wiring due to previous recalls. I was alerted recently of the airbag control unit now needing to be replaced. With Nissan's history of questionable electrical efforts, the component seems like something that may need to be evaluated in some capacity.
Mfg Campaign: 11533369
Recall Date: Jul 19, 2023
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Corrective Action:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Additional Notes:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Mfg Campaign: 11522470
Recall Date: May 17, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Corrective Action:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Additional Notes:
From the first snow fall in Minnesota, I had to drive very slow, there is no traction, or control of the car. I had 2 spin outs, and one person hit me. I do not feel safe in this car, but you won't trade it in for me. I fear for my life, driving in Minnesota winter. The wheels just keep turning, and there is no way to control the car.
Mfg Campaign: 11522470
Recall Date: May 17, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Hit a cement barrier going 60 mph at a 45 degree angle on the passenger side and only the passenger side curtain airbag deployed.
Corrective Action:
Hit a cement barrier going 60 mph at a 45 degree angle on the passenger side and only the passenger side curtain airbag deployed.
Additional Notes:
Hit a cement barrier going 60 mph at a 45 degree angle on the passenger side and only the passenger side curtain airbag deployed.
Mfg Campaign: 11505732
Recall Date: Feb 6, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
There was a coolant leak. It was leaking from head gasket. When it was being rebuilt there were two head bolts stripped. The truck only has 58,000 miles. We were told that the engin isn't covered by the warranty.
Corrective Action:
There was a coolant leak. It was leaking from head gasket. When it was being rebuilt there were two head bolts stripped. The truck only has 58,000 miles. We were told that the engin isn't covered by the warranty.
Additional Notes:
There was a coolant leak. It was leaking from head gasket. When it was being rebuilt there were two head bolts stripped. The truck only has 58,000 miles. We were told that the engin isn't covered by the warranty.
Mfg Campaign: 11502866
Recall Date: Jan 20, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The two square head carriage bolts that secure the roof clamp to the rack were poor quality. The heads sheared off which cause the roof rack to rip off from the top of the truck and fly into traffic on the freeway. The items being held by the rack did not exceed the 150 lb limit. When the rack broke free, the kayak and camping bags broke the rear window on my truck, hit my 2 dogs, and landed in the roadway causing cars to swerve to avoid collision. The damage to my truck alone is in excess of $1,000 not including the camping equipment and kayak that have to be replaced as they are irreparably damaged. If traffic were heavier, this incident could easily have caused a major collision as there was a large roof rack and equipment strewn about the freeway. I had to run onto the freeway to remove the items to not cause further collisions. I retained all the broken pieces of the rack and photographed the incident. I read multiple reviews on the website where I purchased the product and this appears to be a common problem. There were no indicators of failure prior to the rack breaking off from my truck and flying onto the roadway. The hardware used to secure the clamp to the crossbar is completely insufficient. There appeared to be no adhesion on the weld that held the head of the carriage bolt to the shaft. The galvanization appeared to be the only thing causing the bolt to stay in one piece prior to it bearing weight.
Corrective Action:
The two square head carriage bolts that secure the roof clamp to the rack were poor quality. The heads sheared off which cause the roof rack to rip off from the top of the truck and fly into traffic on the freeway. The items being held by the rack did not exceed the 150 lb limit. When the rack broke free, the kayak and camping bags broke the rear window on my truck, hit my 2 dogs, and landed in the roadway causing cars to swerve to avoid collision. The damage to my truck alone is in excess of $1,000 not including the camping equipment and kayak that have to be replaced as they are irreparably damaged. If traffic were heavier, this incident could easily have caused a major collision as there was a large roof rack and equipment strewn about the freeway. I had to run onto the freeway to remove the items to not cause further collisions. I retained all the broken pieces of the rack and photographed the incident. I read multiple reviews on the website where I purchased the product and this appears to be a common problem. There were no indicators of failure prior to the rack breaking off from my truck and flying onto the roadway. The hardware used to secure the clamp to the crossbar is completely insufficient. There appeared to be no adhesion on the weld that held the head of the carriage bolt to the shaft. The galvanization appeared to be the only thing causing the bolt to stay in one piece prior to it bearing weight.
Additional Notes:
The two square head carriage bolts that secure the roof clamp to the rack were poor quality. The heads sheared off which cause the roof rack to rip off from the top of the truck and fly into traffic on the freeway. The items being held by the rack did not exceed the 150 lb limit. When the rack broke free, the kayak and camping bags broke the rear window on my truck, hit my 2 dogs, and landed in the roadway causing cars to swerve to avoid collision. The damage to my truck alone is in excess of $1,000 not including the camping equipment and kayak that have to be replaced as they are irreparably damaged. If traffic were heavier, this incident could easily have caused a major collision as there was a large roof rack and equipment strewn about the freeway. I had to run onto the freeway to remove the items to not cause further collisions. I retained all the broken pieces of the rack and photographed the incident. I read multiple reviews on the website where I purchased the product and this appears to be a common problem. There were no indicators of failure prior to the rack breaking off from my truck and flying onto the roadway. The hardware used to secure the clamp to the crossbar is completely insufficient. There appeared to be no adhesion on the weld that held the head of the carriage bolt to the shaft. The galvanization appeared to be the only thing causing the bolt to stay in one piece prior to it bearing weight.
Mfg Campaign: 11489994
Recall Date: Oct 19, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Corrective Action:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Additional Notes:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Mfg Campaign: 11487382
Recall Date: Oct 1, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Corrective Action:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Additional Notes:
As I was driving my truck this morning it stalled on me, two times. The first time I was able to turn the key off and back on again and it started right up. I then drove it about 20 yards (luckily I was in a parking lot) and it stalled again but this time the dash lights remained on even with key out of the ignition. Also I was not able to unlock the doors. I kept turning key back and forth until the truck finally started. I was going to try disconnecting the battery to see if that would help but with the truck running I unhooked the negative side and the truck kept running!!Oh, and I also had the ignition switch replaced a few weeks ago under that recall. This is very unsafe to say the least and I can't believe it's not affecting other 2017 Frontiers.
Mfg Campaign: 11487382
Recall Date: Oct 1, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I got in my truck yesterday some of the dash warning lights were on and the digital mileage was showing up. This is all without a key in the ignition. I could start it but it cranked a bit. So I opened the hood to disconnect the battery and I could hear that the engine was priming, no telling how long this was going on since I haven't driven it in a couple of weeks. This happened about a month ago as well although that time the radio was playing with no key in the ignition.
Corrective Action:
When I got in my truck yesterday some of the dash warning lights were on and the digital mileage was showing up. This is all without a key in the ignition. I could start it but it cranked a bit. So I opened the hood to disconnect the battery and I could hear that the engine was priming, no telling how long this was going on since I haven't driven it in a couple of weeks. This happened about a month ago as well although that time the radio was playing with no key in the ignition.
Additional Notes:
When I got in my truck yesterday some of the dash warning lights were on and the digital mileage was showing up. This is all without a key in the ignition. I could start it but it cranked a bit. So I opened the hood to disconnect the battery and I could hear that the engine was priming, no telling how long this was going on since I haven't driven it in a couple of weeks. This happened about a month ago as well although that time the radio was playing with no key in the ignition.
Mfg Campaign: 11476485
Recall Date: Jul 29, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Corrective Action:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Additional Notes:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Mfg Campaign: 11474861
Recall Date: Jul 20, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Corrective Action:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Additional Notes:
AIRBAG LIGHT ON, COMPETITOR (MAZDA) DEALER STATED THAT AIR BAG MODULE NEEDS REPLACING ESTIMATED COST $2500. ALSO WHEN 4X4 IS ENGAGED IT'S REALLY HARD TO DO TURN LEFT OR RIGHT AT LOW SPEED.
Mfg Campaign: 11474861
Recall Date: Jul 20, 2022
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Valencia, CA • 36 yrs
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