Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
203 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NISSAN KICKS 2019 HAVE A FEW PROBLEMS. FIRST IT TURN ON THE SENSOR OF CHECK ENGINE. ALSO THE TRACTION CONTROL SENSOR IS ON. BUT THE WORST OF ALL IS THAT THE THE FRONT PROXIMITY SENSOR IS GIVING UP FALSE ALARMS AND IS STOPPING THE CAR WHILE DRIVING. THIS IS DRIVING ME CRAZY BECAUSE THE CAR DOES IT ON UNEXPECTED PLACES. IS THIS HAPPENING ONLY TO MY CAR? I AM GOING TO TAKE MY CAR FOR SERVICE BUT IT MAKE ME FEEL AFRAID THAT IT COULD HAPPEN AGAIN.
Corrective Action:
MY NISSAN KICKS 2019 HAVE A FEW PROBLEMS. FIRST IT TURN ON THE SENSOR OF CHECK ENGINE. ALSO THE TRACTION CONTROL SENSOR IS ON. BUT THE WORST OF ALL IS THAT THE THE FRONT PROXIMITY SENSOR IS GIVING UP FALSE ALARMS AND IS STOPPING THE CAR WHILE DRIVING. THIS IS DRIVING ME CRAZY BECAUSE THE CAR DOES IT ON UNEXPECTED PLACES. IS THIS HAPPENING ONLY TO MY CAR? I AM GOING TO TAKE MY CAR FOR SERVICE BUT IT MAKE ME FEEL AFRAID THAT IT COULD HAPPEN AGAIN.
Additional Notes:
MY NISSAN KICKS 2019 HAVE A FEW PROBLEMS. FIRST IT TURN ON THE SENSOR OF CHECK ENGINE. ALSO THE TRACTION CONTROL SENSOR IS ON. BUT THE WORST OF ALL IS THAT THE THE FRONT PROXIMITY SENSOR IS GIVING UP FALSE ALARMS AND IS STOPPING THE CAR WHILE DRIVING. THIS IS DRIVING ME CRAZY BECAUSE THE CAR DOES IT ON UNEXPECTED PLACES. IS THIS HAPPENING ONLY TO MY CAR? I AM GOING TO TAKE MY CAR FOR SERVICE BUT IT MAKE ME FEEL AFRAID THAT IT COULD HAPPEN AGAIN.
Mfg Campaign: 11363295
Recall Date: Oct 7, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR VIEW CAMERA ADJUSTMENT COULD AFFECT IMAGE VISIBILITY. A LETTER WAS RECEIVED, INDICATING THAT THE ISSUE. NO CHANGES ON REAR VIEW SETTINGS WERE PERFORMED BY OWNER.
Corrective Action:
REAR VIEW CAMERA ADJUSTMENT COULD AFFECT IMAGE VISIBILITY. A LETTER WAS RECEIVED, INDICATING THAT THE ISSUE. NO CHANGES ON REAR VIEW SETTINGS WERE PERFORMED BY OWNER.
Additional Notes:
REAR VIEW CAMERA ADJUSTMENT COULD AFFECT IMAGE VISIBILITY. A LETTER WAS RECEIVED, INDICATING THAT THE ISSUE. NO CHANGES ON REAR VIEW SETTINGS WERE PERFORMED BY OWNER.
Mfg Campaign: 11353395
Recall Date: Sep 6, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR MAKES A LOUD GRINDING NOISE THAT SHAKES THE WHOLE CAR. IT DOES NOT DO IT ALL THE TIME AND CAN NOT MAKE IT HAPPEN.
Corrective Action:
THE CAR MAKES A LOUD GRINDING NOISE THAT SHAKES THE WHOLE CAR. IT DOES NOT DO IT ALL THE TIME AND CAN NOT MAKE IT HAPPEN.
Additional Notes:
THE CAR MAKES A LOUD GRINDING NOISE THAT SHAKES THE WHOLE CAR. IT DOES NOT DO IT ALL THE TIME AND CAN NOT MAKE IT HAPPEN.
Mfg Campaign: 11342163
Recall Date: Jul 29, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENTERING HIGHWAY OR TRAFFIC CAR STALLS NO POWER . SEEMS LIKE THE ENGINE ISNT PROVIDING ENOUGH GAS FOR TAKE OFF, THIS IS WITH THE PEDAL ACCELERATOR COMPLETELY PRESSED DOWN. THIS HAS HAPPENED SEVERAL TIMES.
Corrective Action:
ENTERING HIGHWAY OR TRAFFIC CAR STALLS NO POWER . SEEMS LIKE THE ENGINE ISNT PROVIDING ENOUGH GAS FOR TAKE OFF, THIS IS WITH THE PEDAL ACCELERATOR COMPLETELY PRESSED DOWN. THIS HAS HAPPENED SEVERAL TIMES.
Additional Notes:
ENTERING HIGHWAY OR TRAFFIC CAR STALLS NO POWER . SEEMS LIKE THE ENGINE ISNT PROVIDING ENOUGH GAS FOR TAKE OFF, THIS IS WITH THE PEDAL ACCELERATOR COMPLETELY PRESSED DOWN. THIS HAS HAPPENED SEVERAL TIMES.
Mfg Campaign: 11341917
Recall Date: Jul 28, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY MOTHER HAD AN ACCIDENT THAT TOTALED THE AUTOMOBILE. THE VEHICLE WAS ONLY A FEW MONTHS OLD WITH LESS THAN 2500 MILES ON THE ODOMETER. THE ACCIDENT WAS A FRONT END COLLISION AND THE DRIVER'S AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE DID DEPLOY. NISSAN USA IS NOT RESPONDING. A REPORT HAS BEEN FILED. THE FRONT DRIVER'S AIR BAG SHOULD HAVE DEPLOYED. I AM BEEN DESIGNATED BY MY MOTHER TO ADDRESS THIS AS SHE SUFFERED SEVER INJURIES DUE TO THE FAULTY AI BAG AND MY FARTHER HAS DEMENTIA AND CANNOT PROPERLY REPLAY THE CIRCUMSTANCES. THIS WAS A SINGLE CAR ACCIDENT RESULTING IN LOSS OF CONTROL WHICH RESULTED IN STRIKING A TELEPHONE POLE RH FRONT JUST OFF CENTER.*DT*DT*JB*JB*DT*JB
Corrective Action:
MY MOTHER HAD AN ACCIDENT THAT TOTALED THE AUTOMOBILE. THE VEHICLE WAS ONLY A FEW MONTHS OLD WITH LESS THAN 2500 MILES ON THE ODOMETER. THE ACCIDENT WAS A FRONT END COLLISION AND THE DRIVER'S AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE DID DEPLOY. NISSAN USA IS NOT RESPONDING. A REPORT HAS BEEN FILED. THE FRONT DRIVER'S AIR BAG SHOULD HAVE DEPLOYED. I AM BEEN DESIGNATED BY MY MOTHER TO ADDRESS THIS AS SHE SUFFERED SEVER INJURIES DUE TO THE FAULTY AI BAG AND MY FARTHER HAS DEMENTIA AND CANNOT PROPERLY REPLAY THE CIRCUMSTANCES. THIS WAS A SINGLE CAR ACCIDENT RESULTING IN LOSS OF CONTROL WHICH RESULTED IN STRIKING A TELEPHONE POLE RH FRONT JUST OFF CENTER.*DT*DT*JB*JB*DT*JB
Additional Notes:
MY MOTHER HAD AN ACCIDENT THAT TOTALED THE AUTOMOBILE. THE VEHICLE WAS ONLY A FEW MONTHS OLD WITH LESS THAN 2500 MILES ON THE ODOMETER. THE ACCIDENT WAS A FRONT END COLLISION AND THE DRIVER'S AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE DID DEPLOY. NISSAN USA IS NOT RESPONDING. A REPORT HAS BEEN FILED. THE FRONT DRIVER'S AIR BAG SHOULD HAVE DEPLOYED. I AM BEEN DESIGNATED BY MY MOTHER TO ADDRESS THIS AS SHE SUFFERED SEVER INJURIES DUE TO THE FAULTY AI BAG AND MY FARTHER HAS DEMENTIA AND CANNOT PROPERLY REPLAY THE CIRCUMSTANCES. THIS WAS A SINGLE CAR ACCIDENT RESULTING IN LOSS OF CONTROL WHICH RESULTED IN STRIKING A TELEPHONE POLE RH FRONT JUST OFF CENTER.*DT*DT*JB*JB*DT*JB
Mfg Campaign: 11341635
Recall Date: Jul 27, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA IS VERY HARD TO SEE IN DAYLIGHT
Corrective Action:
THE BACKUP CAMERA IS VERY HARD TO SEE IN DAYLIGHT
Additional Notes:
THE BACKUP CAMERA IS VERY HARD TO SEE IN DAYLIGHT
Mfg Campaign: 11340068
Recall Date: Jul 18, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Corrective Action:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Additional Notes:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Mfg Campaign: 11337123
Recall Date: Jul 2, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Corrective Action:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Additional Notes:
CAR STALLS WHEN PULLING INTO CITY TRAFFIC FROM AN INTERSECTION. APPEARS AS IF ENGINE WON'T TAKE FUEL WHEN I HAVE ACCELERATOR DEPRESSED. HAPPENED SEVERAL TIMES AND DEALER SAYS NOTHING SHOWS UP ON CARS COMPUTER AS A PROBLEM. *TR
Mfg Campaign: 11337123
Recall Date: Jul 2, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A GRINDING SOUND THAT SEEMS TO COME FROM THE PASSENGER'S FRONT QUARTER OF MY KICKS. I CANNOT REPLICATE IT. I HAS HAPPENED SEVERAL TIMES AND SEEMS TO DECELERATE THE CAR. IT NORMALLY HAPPENS WHEN I AM PULLING OUT OF MY APARTMENT COMPLEX. I CANNOT RECREATE THE ISSUE. I TOOK THE VEHICLE INTO A DEALER A FEW WEEKS AGO FOR AN OIL CHANGE AND ASKED THEM TO CHECK IT OUT. THEY SAID NOTHING SEEMED WRONG AND OF COURSE THEY COULD NOT RECREATE THE SOUND EITHER. I DON'T KNOW IF IT IS COINCIDENCE OR NOT, BUT MY FUEL EFFICIENCY HAS SEEMED TO DECREASE AS WELL. IT USE TO BE AROUND THE 27.7 AREA AND NOW IT HOVERS IN THE 25.7 RANGE. BOTH OF WHICH ARE BELOW THE ESTIMATES WHEN I BOUGHT THE CAR.
Corrective Action:
THERE IS A GRINDING SOUND THAT SEEMS TO COME FROM THE PASSENGER'S FRONT QUARTER OF MY KICKS. I CANNOT REPLICATE IT. I HAS HAPPENED SEVERAL TIMES AND SEEMS TO DECELERATE THE CAR. IT NORMALLY HAPPENS WHEN I AM PULLING OUT OF MY APARTMENT COMPLEX. I CANNOT RECREATE THE ISSUE. I TOOK THE VEHICLE INTO A DEALER A FEW WEEKS AGO FOR AN OIL CHANGE AND ASKED THEM TO CHECK IT OUT. THEY SAID NOTHING SEEMED WRONG AND OF COURSE THEY COULD NOT RECREATE THE SOUND EITHER. I DON'T KNOW IF IT IS COINCIDENCE OR NOT, BUT MY FUEL EFFICIENCY HAS SEEMED TO DECREASE AS WELL. IT USE TO BE AROUND THE 27.7 AREA AND NOW IT HOVERS IN THE 25.7 RANGE. BOTH OF WHICH ARE BELOW THE ESTIMATES WHEN I BOUGHT THE CAR.
Additional Notes:
THERE IS A GRINDING SOUND THAT SEEMS TO COME FROM THE PASSENGER'S FRONT QUARTER OF MY KICKS. I CANNOT REPLICATE IT. I HAS HAPPENED SEVERAL TIMES AND SEEMS TO DECELERATE THE CAR. IT NORMALLY HAPPENS WHEN I AM PULLING OUT OF MY APARTMENT COMPLEX. I CANNOT RECREATE THE ISSUE. I TOOK THE VEHICLE INTO A DEALER A FEW WEEKS AGO FOR AN OIL CHANGE AND ASKED THEM TO CHECK IT OUT. THEY SAID NOTHING SEEMED WRONG AND OF COURSE THEY COULD NOT RECREATE THE SOUND EITHER. I DON'T KNOW IF IT IS COINCIDENCE OR NOT, BUT MY FUEL EFFICIENCY HAS SEEMED TO DECREASE AS WELL. IT USE TO BE AROUND THE 27.7 AREA AND NOW IT HOVERS IN THE 25.7 RANGE. BOTH OF WHICH ARE BELOW THE ESTIMATES WHEN I BOUGHT THE CAR.
Mfg Campaign: 11331277
Recall Date: Jun 28, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OWNER PURCHASED THE VEHICLE NEW. AT APPROXIMATELY 100 MILES, THE VEHICLE MADE A GEAR GRINDING NOISE FROM THE FRONT OF THE VEHICLE. VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN IN MESA AZ, DEALERSHIP CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. VEHICLE CONTINUED TO MAKE GRINDING NOISES FROM WHAT APPEARS TO BE THE TRANSMISSION. ALTHOUGH THE OWNER OF THE VEHICLE AND PASSENGERS HEAR THE GRINDING NOISE ALMOST ON A EVER-OTHER DAY BASIS, SAME DEALERSHIP CLAIMS THEY CANNOT REPLICATE THE PROBLEM. OWNER WILL NOT DRIVE THE VEHICLE, WHICH NOW HAS ONLY 2,100 MILES ON IT. *TR
Corrective Action:
OWNER PURCHASED THE VEHICLE NEW. AT APPROXIMATELY 100 MILES, THE VEHICLE MADE A GEAR GRINDING NOISE FROM THE FRONT OF THE VEHICLE. VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN IN MESA AZ, DEALERSHIP CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. VEHICLE CONTINUED TO MAKE GRINDING NOISES FROM WHAT APPEARS TO BE THE TRANSMISSION. ALTHOUGH THE OWNER OF THE VEHICLE AND PASSENGERS HEAR THE GRINDING NOISE ALMOST ON A EVER-OTHER DAY BASIS, SAME DEALERSHIP CLAIMS THEY CANNOT REPLICATE THE PROBLEM. OWNER WILL NOT DRIVE THE VEHICLE, WHICH NOW HAS ONLY 2,100 MILES ON IT. *TR
Additional Notes:
OWNER PURCHASED THE VEHICLE NEW. AT APPROXIMATELY 100 MILES, THE VEHICLE MADE A GEAR GRINDING NOISE FROM THE FRONT OF THE VEHICLE. VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN IN MESA AZ, DEALERSHIP CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. VEHICLE CONTINUED TO MAKE GRINDING NOISES FROM WHAT APPEARS TO BE THE TRANSMISSION. ALTHOUGH THE OWNER OF THE VEHICLE AND PASSENGERS HEAR THE GRINDING NOISE ALMOST ON A EVER-OTHER DAY BASIS, SAME DEALERSHIP CLAIMS THEY CANNOT REPLICATE THE PROBLEM. OWNER WILL NOT DRIVE THE VEHICLE, WHICH NOW HAS ONLY 2,100 MILES ON IT. *TR
Mfg Campaign: 11330158
Recall Date: Jun 22, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE RADIO DOESNT WORK ALL THE TIME. THERE ARE TIMES WHEN IT JUST CUTS OFF OR FREEZES AND I RESET AND SOMETIMES IT WORKS AND AT TIMES IT DOESNT WORK
Corrective Action:
THE RADIO DOESNT WORK ALL THE TIME. THERE ARE TIMES WHEN IT JUST CUTS OFF OR FREEZES AND I RESET AND SOMETIMES IT WORKS AND AT TIMES IT DOESNT WORK
Additional Notes:
THE RADIO DOESNT WORK ALL THE TIME. THERE ARE TIMES WHEN IT JUST CUTS OFF OR FREEZES AND I RESET AND SOMETIMES IT WORKS AND AT TIMES IT DOESNT WORK
Mfg Campaign: 11319461
Recall Date: Mar 27, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT ON SEVERAL OCCASION THE AUTOMATIC ELECTRONIC BRAKES FAILED TO OPERATE AS INTENDED. THE CONTACT WAS CONCERNED THAT THE SOFTWARE WAS INEFFECTIVE TO HAVE THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO (BERMAN NISSAN OF CHICAGO LOCATED AT 3456 N KEDZIE AVE, CHICAGO, IL 60618, (312) 778-6228), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED AND THAT ALL THE SENSORS AND SOFTWARE WERE CALIBRATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT ON SEVERAL OCCASION THE AUTOMATIC ELECTRONIC BRAKES FAILED TO OPERATE AS INTENDED. THE CONTACT WAS CONCERNED THAT THE SOFTWARE WAS INEFFECTIVE TO HAVE THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO (BERMAN NISSAN OF CHICAGO LOCATED AT 3456 N KEDZIE AVE, CHICAGO, IL 60618, (312) 778-6228), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED AND THAT ALL THE SENSORS AND SOFTWARE WERE CALIBRATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT ON SEVERAL OCCASION THE AUTOMATIC ELECTRONIC BRAKES FAILED TO OPERATE AS INTENDED. THE CONTACT WAS CONCERNED THAT THE SOFTWARE WAS INEFFECTIVE TO HAVE THE VEHICLE OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO (BERMAN NISSAN OF CHICAGO LOCATED AT 3456 N KEDZIE AVE, CHICAGO, IL 60618, (312) 778-6228), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED AND THAT ALL THE SENSORS AND SOFTWARE WERE CALIBRATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,700.
Mfg Campaign: 11306261
Recall Date: Jan 31, 2020
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Corrective Action:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Additional Notes:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Mfg Campaign: 11301544
Recall Date: Jan 24, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Corrective Action:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Additional Notes:
FUEL: I FILLED THE TANK AND THE READING WAS MUCH LOWER, AS IF I HAD LESS GAS IN THE TANK. I FILLED THE TANK, AND DRIVING 1 MILE, THE READING SAID I DROVE 3 MILES, SO I WAS LOSING 3 MILES OF GAS PER 1 MILE DRIVE. I TOOK IT INTO NISSAN AND THEY SAID THE TANK WAS READING ACCURATELY. AFTER THEY TOOK A LOOK, I NOTICE I WASN'T LOSING GAS AS BEFORE, I THINK THEY DID A RESET AND NOW LOOKS TO BE WORKING. THIS TOOK PLACE ON 01/20-23/2020 OTHER: I BOUGHT THE CAR IN FOR A GRINDING NOISE, CAME OUT TO BE WHEEL BEARING REPLACEMENT ON MY BRAND NEW CAR. VERY DISAPPOINTING. REPLACEMENT ON 01/09/2020
Mfg Campaign: 11301544
Recall Date: Jan 24, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON INCLINE, CAR WILL POP MALFUNCTION CODE FOR EMERGENCY BRAKING. OWNERS MANUAL SAYS TO TAKE TO DEALERSHIP. CODE IS FOR LASER MISALIGNMENT THAT CONTROLS EMERGENCY BREAKING. HAS HAPPENED TWICE, DEALERSHIP JUST CALIBRATES LASER. HAPPENED AGAIN YESTERDAY AS WELL.
Corrective Action:
WHILE DRIVING ON INCLINE, CAR WILL POP MALFUNCTION CODE FOR EMERGENCY BRAKING. OWNERS MANUAL SAYS TO TAKE TO DEALERSHIP. CODE IS FOR LASER MISALIGNMENT THAT CONTROLS EMERGENCY BREAKING. HAS HAPPENED TWICE, DEALERSHIP JUST CALIBRATES LASER. HAPPENED AGAIN YESTERDAY AS WELL.
Additional Notes:
WHILE DRIVING ON INCLINE, CAR WILL POP MALFUNCTION CODE FOR EMERGENCY BRAKING. OWNERS MANUAL SAYS TO TAKE TO DEALERSHIP. CODE IS FOR LASER MISALIGNMENT THAT CONTROLS EMERGENCY BREAKING. HAS HAPPENED TWICE, DEALERSHIP JUST CALIBRATES LASER. HAPPENED AGAIN YESTERDAY AS WELL.
Mfg Campaign: 11300523
Recall Date: Jan 20, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION HAS BEEN IFFY. RANDOMLY SLIPPING RPMS. DRIVING DOWN THE HIGHWAY EVERYTHING SHUT OFF AND IT STOPPED IN THE MIDDLE OF THE ROAD MULTIPLE CARS NARROWLY MISSING ME. I COULD HAVE DIED BECAUSE OF A BROKEN TRANSMISSION! ONLY FOUR MONTHS OLD BOUGHT IT BRAND NEW ONLY 5K MILES ON IT. THIS IS NOT OKAY! THIS COULD HAVE KILLED ME AND PEOPLE AROUND ME! UNACCEPTABLE!
Corrective Action:
TRANSMISSION HAS BEEN IFFY. RANDOMLY SLIPPING RPMS. DRIVING DOWN THE HIGHWAY EVERYTHING SHUT OFF AND IT STOPPED IN THE MIDDLE OF THE ROAD MULTIPLE CARS NARROWLY MISSING ME. I COULD HAVE DIED BECAUSE OF A BROKEN TRANSMISSION! ONLY FOUR MONTHS OLD BOUGHT IT BRAND NEW ONLY 5K MILES ON IT. THIS IS NOT OKAY! THIS COULD HAVE KILLED ME AND PEOPLE AROUND ME! UNACCEPTABLE!
Additional Notes:
TRANSMISSION HAS BEEN IFFY. RANDOMLY SLIPPING RPMS. DRIVING DOWN THE HIGHWAY EVERYTHING SHUT OFF AND IT STOPPED IN THE MIDDLE OF THE ROAD MULTIPLE CARS NARROWLY MISSING ME. I COULD HAVE DIED BECAUSE OF A BROKEN TRANSMISSION! ONLY FOUR MONTHS OLD BOUGHT IT BRAND NEW ONLY 5K MILES ON IT. THIS IS NOT OKAY! THIS COULD HAVE KILLED ME AND PEOPLE AROUND ME! UNACCEPTABLE!
Mfg Campaign: 11289166
Recall Date: Dec 15, 2019
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE FUEL GAGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS TAKEN TO ED MARTIN NISSAN OF ANDERSON (2115 E 53RD ST, ANDERSON, IN 46013, (765) 442-1100), BUT WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE FUEL GAGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS TAKEN TO ED MARTIN NISSAN OF ANDERSON (2115 E 53RD ST, ANDERSON, IN 46013, (765) 442-1100), BUT WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN KICKS. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE FUEL GAGE FAILED TO PROVIDE AN ACCURATE READING. THE VEHICLE WAS TAKEN TO ED MARTIN NISSAN OF ANDERSON (2115 E 53RD ST, ANDERSON, IN 46013, (765) 442-1100), BUT WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *BF*JB
Mfg Campaign: 11280858
Recall Date: Nov 18, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Corrective Action:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Additional Notes:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Mfg Campaign: 11279135
Recall Date: Nov 9, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Corrective Action:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Additional Notes:
DRIVING LIKE NORMAL AND THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES TO AVOID A WRECK I SLAMMED ON MINE TO PREVENT THIS AFTERWARD TRAFFIC STARTED MOVING ON AND THE COLLISION AND IMPACT SENSOR CAME ON BUT I DIDN'T HIT ANYTHING. I HAVE LOOKED AT THE MANUAL AND IT WILL NOT TELL THE OWNER ME HOW TO GET THE CRASH LIGHT TO GO OFF. EVEN ONLINE YOU CAN FIND NOTHING ABOUT HOW TO RESET OR TURN OFF THE ALERT. THE OTHER ALERT IS FOR THE ASSISTED BRAKING FEATURE IT DIDN'T WORK BUT THE LIGHT CAME ON BUT WILL NOT GO OFF AND THERE ARE NO INSTRUCTIONS ON HOW TO RESET IT OR TAKE IT OFF. NOT EVEN THE FACTORY RESET OR UNPLUGGING THE BATTERY WILL MAKE IT GO OFF. I BOUGHT AN EXTENDED WARRANTY AND THE DEALER I PURCHASED THE KICKS FROM SAID THEY WOULD FIX THE ERROR BUT THEY WILL CHARGE ME TO DO SO WHICH I THINK IS WRONG SINCE IT IS NOT WRECKED BUT JUST MALFUNCTIONING. IF I KNEW TO GET SOMETHING ON THE KICKS WAS GOING TO BE LIKE PULLING TEETH II WOULD HAVE STUCK WITH THE ALTIMA AS I DID WITH MY LAST PREVIOUS PURCHASES WITH NISSAN. NOT HAPPY AND IT'S JUST LIKE WITH THE TOUCH SCREEN IT FREEZES UP AND THE USB TO IT WILL QUIT WORKING TO THE POINT YOU HAVE TO TURN OFF THE ENGINE JUST SO IT WILL WORK AGAIN EVERY ONCE IN A WHILE AND I WAS THINKING MY CORDS WEREN'T OPERATING RIGHT OR WORN OUT.
Mfg Campaign: 11279135
Recall Date: Nov 9, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I PURCHASED THIS VEHICLE A NISSAN KICKS 2019 AT NAPLES NISSAN IN MAY 2019 AT 5 MILES AND IT STARTED HAVING PROBLEMS IN SEPTEMBER 2019. SWAYING AND SHIMMY FEELINGS, FLOATING ON THE HIGHWAY ESPECIALLY OVER BUMPS AND LANE CHANGES IN THE RAIN ITS WORSE. I TOOK IT TO NAPLES NISSAN TOLD THEM THE PROBLEM THEY SAID THE ROAD WAS UNLEVEL AFTER REQUESTING THE MANAGER THEY PUT IT ON MACHINE AND CLAIM IT NEEDED A WHEEL ALIGNMENT.I GOT THE WHEEL ALIGNMENT SAME SITUATION. HONESTLY I DIDN'T THINK IT WAS A WHEEL ALIGNMENT ISSUE BECAUSE THE STEERING WHEEL WAS NOT OFF BUT WHAT DO I KNOW. ALL I KNEW WAS IT FELT THE SAME WAY SCARY ,UNSAFE AND DANGEROUS.I CONTACTED NISSAN CORPORATE OFFICE AND WAS TOLD TO TAKE TO ANOTHER DEALER WHICH I DID. AFTER TAKING IT TO SURTHERLIN NISSAN THEY CHECK THE VEHICLE AND CLAIM THERE WAS NOTHING WRONG SAID IT WAS THE WIND.THEY HAD MY VEHICLE ALL DAY AND ONLY DROVE THE CAR FOR 6 MILES AND STATED 2 PEOPLE DROVE VEHICLE AND FOUND NO PROBLEMS AND THAT SINCE I HAD A TRUCK WHICH WAS A NISSAN ARMANDA THERES A DIFFERENCE. I DRIVE THIS CAR ONE AND HALF HOURS EVERY DAY, I HAVE NUMEROUS AMOUNT OF CARS NEVER FELT THIS BEFORE. I ALMOST GOT INTO ACCIDENT DUE TO CAR GOING IN ITS ON DIRECTION. I HAD TO TAKE DAYS OFF OF WORK. I AM SCARE TO DRIVE OR ALLOW MY DAUGHTER TO DRIVE THIS CAR IT'S A SERIOUS PROBLEM IT'S SCARY,UNSAFE AND DANGEROUS FOR MY LIFE AND OTHERS I NEED SOMEONE HELP. THANK YOU
Corrective Action:
I PURCHASED THIS VEHICLE A NISSAN KICKS 2019 AT NAPLES NISSAN IN MAY 2019 AT 5 MILES AND IT STARTED HAVING PROBLEMS IN SEPTEMBER 2019. SWAYING AND SHIMMY FEELINGS, FLOATING ON THE HIGHWAY ESPECIALLY OVER BUMPS AND LANE CHANGES IN THE RAIN ITS WORSE. I TOOK IT TO NAPLES NISSAN TOLD THEM THE PROBLEM THEY SAID THE ROAD WAS UNLEVEL AFTER REQUESTING THE MANAGER THEY PUT IT ON MACHINE AND CLAIM IT NEEDED A WHEEL ALIGNMENT.I GOT THE WHEEL ALIGNMENT SAME SITUATION. HONESTLY I DIDN'T THINK IT WAS A WHEEL ALIGNMENT ISSUE BECAUSE THE STEERING WHEEL WAS NOT OFF BUT WHAT DO I KNOW. ALL I KNEW WAS IT FELT THE SAME WAY SCARY ,UNSAFE AND DANGEROUS.I CONTACTED NISSAN CORPORATE OFFICE AND WAS TOLD TO TAKE TO ANOTHER DEALER WHICH I DID. AFTER TAKING IT TO SURTHERLIN NISSAN THEY CHECK THE VEHICLE AND CLAIM THERE WAS NOTHING WRONG SAID IT WAS THE WIND.THEY HAD MY VEHICLE ALL DAY AND ONLY DROVE THE CAR FOR 6 MILES AND STATED 2 PEOPLE DROVE VEHICLE AND FOUND NO PROBLEMS AND THAT SINCE I HAD A TRUCK WHICH WAS A NISSAN ARMANDA THERES A DIFFERENCE. I DRIVE THIS CAR ONE AND HALF HOURS EVERY DAY, I HAVE NUMEROUS AMOUNT OF CARS NEVER FELT THIS BEFORE. I ALMOST GOT INTO ACCIDENT DUE TO CAR GOING IN ITS ON DIRECTION. I HAD TO TAKE DAYS OFF OF WORK. I AM SCARE TO DRIVE OR ALLOW MY DAUGHTER TO DRIVE THIS CAR IT'S A SERIOUS PROBLEM IT'S SCARY,UNSAFE AND DANGEROUS FOR MY LIFE AND OTHERS I NEED SOMEONE HELP. THANK YOU
Additional Notes:
I PURCHASED THIS VEHICLE A NISSAN KICKS 2019 AT NAPLES NISSAN IN MAY 2019 AT 5 MILES AND IT STARTED HAVING PROBLEMS IN SEPTEMBER 2019. SWAYING AND SHIMMY FEELINGS, FLOATING ON THE HIGHWAY ESPECIALLY OVER BUMPS AND LANE CHANGES IN THE RAIN ITS WORSE. I TOOK IT TO NAPLES NISSAN TOLD THEM THE PROBLEM THEY SAID THE ROAD WAS UNLEVEL AFTER REQUESTING THE MANAGER THEY PUT IT ON MACHINE AND CLAIM IT NEEDED A WHEEL ALIGNMENT.I GOT THE WHEEL ALIGNMENT SAME SITUATION. HONESTLY I DIDN'T THINK IT WAS A WHEEL ALIGNMENT ISSUE BECAUSE THE STEERING WHEEL WAS NOT OFF BUT WHAT DO I KNOW. ALL I KNEW WAS IT FELT THE SAME WAY SCARY ,UNSAFE AND DANGEROUS.I CONTACTED NISSAN CORPORATE OFFICE AND WAS TOLD TO TAKE TO ANOTHER DEALER WHICH I DID. AFTER TAKING IT TO SURTHERLIN NISSAN THEY CHECK THE VEHICLE AND CLAIM THERE WAS NOTHING WRONG SAID IT WAS THE WIND.THEY HAD MY VEHICLE ALL DAY AND ONLY DROVE THE CAR FOR 6 MILES AND STATED 2 PEOPLE DROVE VEHICLE AND FOUND NO PROBLEMS AND THAT SINCE I HAD A TRUCK WHICH WAS A NISSAN ARMANDA THERES A DIFFERENCE. I DRIVE THIS CAR ONE AND HALF HOURS EVERY DAY, I HAVE NUMEROUS AMOUNT OF CARS NEVER FELT THIS BEFORE. I ALMOST GOT INTO ACCIDENT DUE TO CAR GOING IN ITS ON DIRECTION. I HAD TO TAKE DAYS OFF OF WORK. I AM SCARE TO DRIVE OR ALLOW MY DAUGHTER TO DRIVE THIS CAR IT'S A SERIOUS PROBLEM IT'S SCARY,UNSAFE AND DANGEROUS FOR MY LIFE AND OTHERS I NEED SOMEONE HELP. THANK YOU
Mfg Campaign: 11267740
Recall Date: Oct 10, 2019
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