Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2013-2017 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A1
Recall Date: Apr 26, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 LEAF and 2014, 2016 and 2017 Sentra vehicles. Due to a manufacturing error within the air bag inflators, the passenger frontal air bag may not properly deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 13, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016 LEAF vehicles manufactured February 24, 2016, to March 23, 2016, and Sentra vehicles manufactured February 9, 2016, to March 4, 2016. The wiring harness connector may disconnect from the dual-stage passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 15, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
49 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11042126
Recall Date: Nov 1, 2017
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
MY BATTERY LOST 2 OF MY 12 RANGE BARS AND NISSAN DOES NOT SEE ANY OF THIS AS AN ISSUE, OCTOBER 06, 2016 - 110 MILE RANGE MARCH 04, 2017 - AUGUST 28, 2017 - 76 MILE RANGE ' 1 BAR LOSS OCTOBER 23, 2017 - 65 - 72 MILE RANGE ' 2 BAR LOSS I CAN NO LONGER MAKE MY COMMUTE AFTER 1 YEAR OF USAGE. LEASED 2016 NISSAN LEAF OCTOBER 8, 2016 DEALER PURCHASED FROM: AVONDALE NISSAN [XXX] 10/8/2016 SERVICE DATE MILEAGE CHARGED 100% = RANGE DEALER NAME CONCERN 10/8/2016 ODOMITER 110 MILES AVONDALE NISSAN BATTERY DEPLETES AT A RAPID PACE WHEN IT REACHES 20% CHARGE, 3/17/2016 8,193 PINNACLE NISSAN ESTIMATED FOR EVERY MILE DRIVEN IT DROPS 5 MILES IN CAPACITY. 8/5/2017 16,329 82 MILES PINNACLE NISSAN BATTERY DEGRADATION 8/28/2017 17,296 72 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 1ST BAR 10/23/2017 19,623 68 MILES AVONDALE NISSAN BATTERY DEGRADATION LOST 2ND BAR 38.18% RANGE LOSS ON BATTERY IN ONE YEAR I FIND THE DEALERSHIP AND NISSAN INTENTIONALLY PROVIDING MISLEADING AND FALSE INFORMATION. DO I HAVE ANY RECOURSE IN SMALL CLAIMS OR OTHER ACTIONS. THE LEMON LAW WILL NOT WORK IN THIS SITUATION BECAUSE THEY TELL ME IT IS NOT BROKE AND THEY HAVE NOT ATTEMPTED TO FIX ANYTHING? NISSAN CLAIMS THIS IS NORMAL AND TO BE EXPECTED, WHO WOULD BUY THAT FOR OVER 30K. AFTER TWO YEARS OF SERVICE WHAT WILL HAPPEN TO THE BATTERY DEGRADATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11042126
Recall Date: Nov 1, 2017
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Corrective Action:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Additional Notes:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Mfg Campaign: 11011092
Recall Date: Jul 27, 2017
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Corrective Action:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Additional Notes:
TRACTION MOTOR INVERTER FAILURE ON 2016 NISSAN LEAF. WHEN THIS INCIDENT OCCURRED, I WAS NOT ABLE TO CHARGE OR START THE CAR.
Mfg Campaign: 11011092
Recall Date: Jul 27, 2017
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE APPROACHING AN INTERSECTION IN A BUSY AREA OF SAN DIEGO COUNTY, THE BRAKES FAILED ON MY NISSAN LEAF. THE BRAKE SHUDDERED UNDER MY FOOT, MUCH LIKE ANTI-LOCK BRAKES DO WHEN THEY'RE ENGAGED. AFTER I FELT THE SHUDDERING, THE BRAKE PEDAL WENT DOWN BUT THE VEHICLE DID NOT DECELERATE AS IT NORMALLY WOULD IN RESPONSE TO BRAKING. I TRIED THE BRAKE PEDAL A FEW TIMES WITH NO RESPONSE, BUT THE VEHICLE'S MOMENTUM SLOWED ENOUGH FOR ME TO AVOID A COLLISION AND CONTINUE ON THE ROAD. AS I CAME TO A SECOND INTERSECTION, I AGAIN TRIED THE BRAKES AND THE VEHICLE DID NOT RESPOND. I USED THE EMERGENCY BRAKE TO STOP THE LEAF AT THE INTERSECTION. I LOCATED AN UPHILL DRIVEWAY TO A CORPORATE PARKING LOCATION, AND DROVE THE VEHICLE VERY SLOWLY TO A PARKING SPOT. I INTENDED TO PARK THE CAR AND CALL A TOWING SERVICE, BUT WHEN I ONCE AGAIN TRIED THE BRAKE PEDAL THE NISSAN LEAF RESPONDED TO THE BRAKES AND STOPPED IN THE PARKING SPOT. BECAUSE I WAS CLOSE TO WORK AND THE BRAKES HAD RE-ENGAGED, I DROVE THE VEHICLE TO THE PARKING LOT AT MY OFFICE AND LATER THAT DAY CALLED NISSAN'S CONSUMER AFFAIRS LINE FOR THE LEAF (877-664-2738). I REPORTED THE ISSUE TO NISSAN, AND THEY HAD THE VEHICLE TOWED TO A NEARBY NISSAN DEALERSHIP. AT THIS POINT IN TIME, NISSAN IS WORKING WITH MOSSY NISSAN IN POWAY, CA TO TRY TO DIAGNOSE THE PROBLEM. NISSAN OPENED CASE #27170321 ON THE ISSUE. THIS IS A FAIRLY NEW VEHICLE (BOUGHT IN SEPTEMBER 2016), AND I DON'T THINK THERE ARE ANY PHYSICAL PROBLEMS WITH THE BRAKE PADS OR MECHANISM. MY BEST GUESS IS THAT AN ELECTRIC/CONTROLLER FAILURE OCCURRED WITH REGENERATIVE BRAKING.
Corrective Action:
WHILE APPROACHING AN INTERSECTION IN A BUSY AREA OF SAN DIEGO COUNTY, THE BRAKES FAILED ON MY NISSAN LEAF. THE BRAKE SHUDDERED UNDER MY FOOT, MUCH LIKE ANTI-LOCK BRAKES DO WHEN THEY'RE ENGAGED. AFTER I FELT THE SHUDDERING, THE BRAKE PEDAL WENT DOWN BUT THE VEHICLE DID NOT DECELERATE AS IT NORMALLY WOULD IN RESPONSE TO BRAKING. I TRIED THE BRAKE PEDAL A FEW TIMES WITH NO RESPONSE, BUT THE VEHICLE'S MOMENTUM SLOWED ENOUGH FOR ME TO AVOID A COLLISION AND CONTINUE ON THE ROAD. AS I CAME TO A SECOND INTERSECTION, I AGAIN TRIED THE BRAKES AND THE VEHICLE DID NOT RESPOND. I USED THE EMERGENCY BRAKE TO STOP THE LEAF AT THE INTERSECTION. I LOCATED AN UPHILL DRIVEWAY TO A CORPORATE PARKING LOCATION, AND DROVE THE VEHICLE VERY SLOWLY TO A PARKING SPOT. I INTENDED TO PARK THE CAR AND CALL A TOWING SERVICE, BUT WHEN I ONCE AGAIN TRIED THE BRAKE PEDAL THE NISSAN LEAF RESPONDED TO THE BRAKES AND STOPPED IN THE PARKING SPOT. BECAUSE I WAS CLOSE TO WORK AND THE BRAKES HAD RE-ENGAGED, I DROVE THE VEHICLE TO THE PARKING LOT AT MY OFFICE AND LATER THAT DAY CALLED NISSAN'S CONSUMER AFFAIRS LINE FOR THE LEAF (877-664-2738). I REPORTED THE ISSUE TO NISSAN, AND THEY HAD THE VEHICLE TOWED TO A NEARBY NISSAN DEALERSHIP. AT THIS POINT IN TIME, NISSAN IS WORKING WITH MOSSY NISSAN IN POWAY, CA TO TRY TO DIAGNOSE THE PROBLEM. NISSAN OPENED CASE #27170321 ON THE ISSUE. THIS IS A FAIRLY NEW VEHICLE (BOUGHT IN SEPTEMBER 2016), AND I DON'T THINK THERE ARE ANY PHYSICAL PROBLEMS WITH THE BRAKE PADS OR MECHANISM. MY BEST GUESS IS THAT AN ELECTRIC/CONTROLLER FAILURE OCCURRED WITH REGENERATIVE BRAKING.
Additional Notes:
WHILE APPROACHING AN INTERSECTION IN A BUSY AREA OF SAN DIEGO COUNTY, THE BRAKES FAILED ON MY NISSAN LEAF. THE BRAKE SHUDDERED UNDER MY FOOT, MUCH LIKE ANTI-LOCK BRAKES DO WHEN THEY'RE ENGAGED. AFTER I FELT THE SHUDDERING, THE BRAKE PEDAL WENT DOWN BUT THE VEHICLE DID NOT DECELERATE AS IT NORMALLY WOULD IN RESPONSE TO BRAKING. I TRIED THE BRAKE PEDAL A FEW TIMES WITH NO RESPONSE, BUT THE VEHICLE'S MOMENTUM SLOWED ENOUGH FOR ME TO AVOID A COLLISION AND CONTINUE ON THE ROAD. AS I CAME TO A SECOND INTERSECTION, I AGAIN TRIED THE BRAKES AND THE VEHICLE DID NOT RESPOND. I USED THE EMERGENCY BRAKE TO STOP THE LEAF AT THE INTERSECTION. I LOCATED AN UPHILL DRIVEWAY TO A CORPORATE PARKING LOCATION, AND DROVE THE VEHICLE VERY SLOWLY TO A PARKING SPOT. I INTENDED TO PARK THE CAR AND CALL A TOWING SERVICE, BUT WHEN I ONCE AGAIN TRIED THE BRAKE PEDAL THE NISSAN LEAF RESPONDED TO THE BRAKES AND STOPPED IN THE PARKING SPOT. BECAUSE I WAS CLOSE TO WORK AND THE BRAKES HAD RE-ENGAGED, I DROVE THE VEHICLE TO THE PARKING LOT AT MY OFFICE AND LATER THAT DAY CALLED NISSAN'S CONSUMER AFFAIRS LINE FOR THE LEAF (877-664-2738). I REPORTED THE ISSUE TO NISSAN, AND THEY HAD THE VEHICLE TOWED TO A NEARBY NISSAN DEALERSHIP. AT THIS POINT IN TIME, NISSAN IS WORKING WITH MOSSY NISSAN IN POWAY, CA TO TRY TO DIAGNOSE THE PROBLEM. NISSAN OPENED CASE #27170321 ON THE ISSUE. THIS IS A FAIRLY NEW VEHICLE (BOUGHT IN SEPTEMBER 2016), AND I DON'T THINK THERE ARE ANY PHYSICAL PROBLEMS WITH THE BRAKE PADS OR MECHANISM. MY BEST GUESS IS THAT AN ELECTRIC/CONTROLLER FAILURE OCCURRED WITH REGENERATIVE BRAKING.
Mfg Campaign: 11001701
Recall Date: Jun 27, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Corrective Action:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Additional Notes:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Mfg Campaign: 10933775
Recall Date: Dec 7, 2016
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Corrective Action:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Additional Notes:
DECEMBER 07, 2016 I BOUGHT NISSAN LEAF 2016 IN JUNE 30, 2016. ON NOVEMBER 29, 2016, IT JUST STOPPED AND NOT GOING IN REVERSE OR FORWARD, JUST STAY ON NEUTRAL AND PARK. IT HAS TWO RECALLS ISSUED BY TRANSPORT CANADA (# 2016179 AN # 2016302). NISSAN CANADA NEVER SEND MY ANY NOTIFICATION ABOUT RECALLS. ON NOVEMBER 29, 2016 IT WAS TOWED TO THE DEALERSHIP, 401/DIXIE MISSISSAUGA, ON CANADA.SINCE THEN SERVICE DEPARTMENT IS WORKING AND AFTER REPEATED CALL, THEY ARE UNABLE TO TELL ME WHATS WRONG WITH THE VEHICLE. THEY DO NOT KNOW HOW LONG IT WILL TAKE TO FIX THE PROBLEM. I REQUESTED A REPLACEMENT VEHICLE WHILE THEY ARE FIXING MY VEHICLE AND THE REQUEST WAS DENIED. IT LOOK LIKE A MANUFACTURING DEFECT ASSOCIATED WITH SAFETY ISSUE. SERVICE DEPARTMENT IS NOT RELEASING ANY INFORMATION ABOUT THE PROBLEM.IT IS MORE THAN ONE WEEK NOW. I HOPE THIS INFORMATION MAY BE HELPFUL FOR OWNERS AND POTENTIAL BUYERS.DECEMBER 7, 2016 8:15 PM
Mfg Campaign: 10933775
Recall Date: Dec 7, 2016
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Mfg Campaign: 10904540
Recall Date: Sep 7, 2016
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN LEAF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10888766
Recall Date: Jul 26, 2016
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