Complaints & Recalls
Official Safety Recalls - Important!
59 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
103 ComplaintsNissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was traveling home from work at approximately 60MPH (speed limit) and I experienced a rapid drop in the state of charge from ~60% to ~25% in 15-20 seconds. I slowed the vehicle to 55MPH and it recovered most of the state of charge. When accelerating to 60MPH a few miles later I experience the same behavior and was forced to maintain 55MPH. I was forced to turn off the electric cabin heater, heated seats, and heated steering wheel as well. I have been able to recreate the issue if the battery is: cold (outside temperature less than 15F and the vehicle has been outside for 8+ hours), less than 60% charged, and put under high load (going up a steep grade/60MPH+) the vehicle will register a battery discharge rate of ~5%/second and continue until the vehicle puts itself into turtle mode, the load is reduced, or I assume, shut off. Battery discharge is "phantom" where the vehicle, when under less load (i.e. slower/slowing), will return to a higher charge, and when no load (i.e. stopped), will return to close to the original charge. Depending on how long the high load is maintained it can drastically reduce the real state of charge on the battery. The Nissan dealership identified it as at least one bad battery module, but no fault codes were registered by the vehicle outside of experiencing turtle mode. This issue forces the driver to slow down to reduce load on the vehicle and abrupt speed changes may be required to keep the vehicle operational. This can put the driver into a dangerous situation of being forced to slow down regardless of road conditions or other driver behaviors. If all of the conditions for the battery listed in the first sentence are met, the vehicle will register a rapid battery state of charge decline, it may indicate turtle mode is active (helps reduce battery load), and it will indicate low charge around 10% state of charge. I have personally experienced all of this as the driver, and any assumptions I have made I have identified.
Corrective Action:
I was traveling home from work at approximately 60MPH (speed limit) and I experienced a rapid drop in the state of charge from ~60% to ~25% in 15-20 seconds. I slowed the vehicle to 55MPH and it recovered most of the state of charge. When accelerating to 60MPH a few miles later I experience the same behavior and was forced to maintain 55MPH. I was forced to turn off the electric cabin heater, heated seats, and heated steering wheel as well. I have been able to recreate the issue if the battery is: cold (outside temperature less than 15F and the vehicle has been outside for 8+ hours), less than 60% charged, and put under high load (going up a steep grade/60MPH+) the vehicle will register a battery discharge rate of ~5%/second and continue until the vehicle puts itself into turtle mode, the load is reduced, or I assume, shut off. Battery discharge is "phantom" where the vehicle, when under less load (i.e. slower/slowing), will return to a higher charge, and when no load (i.e. stopped), will return to close to the original charge. Depending on how long the high load is maintained it can drastically reduce the real state of charge on the battery. The Nissan dealership identified it as at least one bad battery module, but no fault codes were registered by the vehicle outside of experiencing turtle mode. This issue forces the driver to slow down to reduce load on the vehicle and abrupt speed changes may be required to keep the vehicle operational. This can put the driver into a dangerous situation of being forced to slow down regardless of road conditions or other driver behaviors. If all of the conditions for the battery listed in the first sentence are met, the vehicle will register a rapid battery state of charge decline, it may indicate turtle mode is active (helps reduce battery load), and it will indicate low charge around 10% state of charge. I have personally experienced all of this as the driver, and any assumptions I have made I have identified.
Additional Notes:
I was traveling home from work at approximately 60MPH (speed limit) and I experienced a rapid drop in the state of charge from ~60% to ~25% in 15-20 seconds. I slowed the vehicle to 55MPH and it recovered most of the state of charge. When accelerating to 60MPH a few miles later I experience the same behavior and was forced to maintain 55MPH. I was forced to turn off the electric cabin heater, heated seats, and heated steering wheel as well. I have been able to recreate the issue if the battery is: cold (outside temperature less than 15F and the vehicle has been outside for 8+ hours), less than 60% charged, and put under high load (going up a steep grade/60MPH+) the vehicle will register a battery discharge rate of ~5%/second and continue until the vehicle puts itself into turtle mode, the load is reduced, or I assume, shut off. Battery discharge is "phantom" where the vehicle, when under less load (i.e. slower/slowing), will return to a higher charge, and when no load (i.e. stopped), will return to close to the original charge. Depending on how long the high load is maintained it can drastically reduce the real state of charge on the battery. The Nissan dealership identified it as at least one bad battery module, but no fault codes were registered by the vehicle outside of experiencing turtle mode. This issue forces the driver to slow down to reduce load on the vehicle and abrupt speed changes may be required to keep the vehicle operational. This can put the driver into a dangerous situation of being forced to slow down regardless of road conditions or other driver behaviors. If all of the conditions for the battery listed in the first sentence are met, the vehicle will register a rapid battery state of charge decline, it may indicate turtle mode is active (helps reduce battery load), and it will indicate low charge around 10% state of charge. I have personally experienced all of this as the driver, and any assumptions I have made I have identified.
Mfg Campaign: 11631699
Recall Date: Dec 19, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Corrective Action:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Additional Notes:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Mfg Campaign: 11630622
Recall Date: Dec 13, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Corrective Action:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Additional Notes:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Mfg Campaign: 11630622
Recall Date: Dec 13, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Corrective Action:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Additional Notes:
The incident occurred at a stop sign where I was waiting behind one other vehicle. The vehicle ahead of me accelerated from the stop sign to turn into traffic, but abruptly slammed on their brakes. I had began accelerating up to the stop sign and was unable to stop before impacting the car in front of me. As soon as I saw the vehicle was braking, I immediately slammed on the brake pedal. Braking did not immediately occur. My wife said she was afraid that I had slammed the gas pedal because she could hear my foot hit the brake pedal and neither of us felt any braking. The Nissan Leaf was in Eco Mode and ePedal at the time of the incident. I believe that the transition from regenerative braking to mechanical braking delayed the stopping of my vehicle. We were lucky that this happened in a very low consequence situation, but if this happened with a pedestrian or at a higher speed where emergency braking is required, this delay in braking could be dire. In addition, this vehicle is equipped with automatic emergency braking. I have heard this feature go off before in this specific car when a car is braking faster than I am. In this case, the alarm and assisted braking did not go off, despite a car stopping within extremely close proximity.
Mfg Campaign: 11630622
Recall Date: Dec 13, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2018 Nissan Leaf. The contact stated while driving 55 MPH, there was a rapid battery discharge. There was no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2018 Nissan Leaf. The contact stated while driving 55 MPH, there was a rapid battery discharge. There was no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2018 Nissan Leaf. The contact stated while driving 55 MPH, there was a rapid battery discharge. There was no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 53,000.
Mfg Campaign: 11630422
Recall Date: Dec 12, 2024
Nissan North America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL
Potential Consequences:
Enel X Way recently announced that they were terminating operations in North America. With that in mind my Juicebox level 2 charger now becomes a dumb charger with no app functionality to turn down the amps produced by the charger. The Juicebox model I have is a plug-in version rated at 32 amps max. My service panel/circuit breaker is only rated to 30 amps. With a constant 32 amps on a 30 amp circuit breaker there is a potential to start a fire at the plug socket end and/or the breaker end, at the very least the breaker might trip every time I charge. For fear of that happening, I'm reluctant to even use it. I'm filing an issue/complaint here because in recent days there have been others who have complained about Enel X Way shutting down and causing problems similar to mine according to an article I read at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Enel X Way recently announced that they were terminating operations in North America. With that in mind my Juicebox level 2 charger now becomes a dumb charger with no app functionality to turn down the amps produced by the charger. The Juicebox model I have is a plug-in version rated at 32 amps max. My service panel/circuit breaker is only rated to 30 amps. With a constant 32 amps on a 30 amp circuit breaker there is a potential to start a fire at the plug socket end and/or the breaker end, at the very least the breaker might trip every time I charge. For fear of that happening, I'm reluctant to even use it. I'm filing an issue/complaint here because in recent days there have been others who have complained about Enel X Way shutting down and causing problems similar to mine according to an article I read at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Enel X Way recently announced that they were terminating operations in North America. With that in mind my Juicebox level 2 charger now becomes a dumb charger with no app functionality to turn down the amps produced by the charger. The Juicebox model I have is a plug-in version rated at 32 amps max. My service panel/circuit breaker is only rated to 30 amps. With a constant 32 amps on a 30 amp circuit breaker there is a potential to start a fire at the plug socket end and/or the breaker end, at the very least the breaker might trip every time I charge. For fear of that happening, I'm reluctant to even use it. I'm filing an issue/complaint here because in recent days there have been others who have complained about Enel X Way shutting down and causing problems similar to mine according to an article I read at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618962
Recall Date: Oct 9, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Corrective Action:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Additional Notes:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Mfg Campaign: 11603813
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Corrective Action:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Additional Notes:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Mfg Campaign: 11603813
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Corrective Action:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Additional Notes:
Twice now - both times on the South Bound Richmond Bridge, the Automatic Emergency Braking lights came on and slammed on my brakes for me, as if I was about to crash when I was going 65 mils per hour, no one in front or behind me and no traffic, accident or reason. I almost lost control of the vehicle and would have caused an accident had anyone been closer to me.
Mfg Campaign: 11603813
Recall Date: Jul 22, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Nissan Leaf. The contact stated while driving on several occasions at various speeds with the cruise control activated, the brake pedal was depressed; however, the vehicle lunged forward. The contact related the failure to NHTSA Campaign Number: 23V494000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100.
Corrective Action:
The contact owns a 2018 Nissan Leaf. The contact stated while driving on several occasions at various speeds with the cruise control activated, the brake pedal was depressed; however, the vehicle lunged forward. The contact related the failure to NHTSA Campaign Number: 23V494000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100.
Additional Notes:
The contact owns a 2018 Nissan Leaf. The contact stated while driving on several occasions at various speeds with the cruise control activated, the brake pedal was depressed; however, the vehicle lunged forward. The contact related the failure to NHTSA Campaign Number: 23V494000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100.
Mfg Campaign: 11602871
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586167
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586167
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2018 Nissan Leaf experienced an error message when we tried to start it saying "Warning Service EV System No Power". Mileage: 29,862. It would go into neutral, but not into drive. We called GEICO to have it towed to dealership Leith Nissan on [XXX]. On [XXX], John Day from Leith Nissan called to request permission to install a new 12V battery. I approved the cost of replacing the battery. They said that they were able to drive the car after the 12V battery was replaced. But then they plugged it into the charger, and got an error message "EV System No Power", and they couldn't drive it anymore. Sometime after that there was a thermal event that caused the Power Distribution Module to explode and for soot to pour out of it. These incidents are described by the technician Ryan in these videos [XXX] Nissan indicated that the electric power train is no longer under warranty. Our Q:When did you receive the car? ([XXX] repair order opened [XXX]) When did you first start working on the car? [XXX] When did the thermal event occur? (unsure of occurrence date) When did you replace the 12 volt battery? [XXX] when were you told to replace the high voltage battery? [XXX] when did you replace the high voltage battery? [XXX] Is the replacement high voltage battery a new battery or a used battery? (new battery) Has the replacement high voltage battery been maintained at a charge or is it at 0% charge? And what charge is it at now? (SOC unknown at this time) when were you told the pdm needed to be replaced? ([XXX] after HV battery was installed and further diag was performed) When did you replace the pdm? (not yet completed -- were in process but stopped due to BUS bar bolt discovery) Vehicle was left unattended with no HV warnings with service plug removed but inside vehicle with no cover over port to HV battery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586167
Recall Date: Apr 30, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Corrective Action:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Additional Notes:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Mfg Campaign: 11580112
Recall Date: Mar 29, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Corrective Action:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Additional Notes:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Mfg Campaign: 11580112
Recall Date: Mar 29, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Corrective Action:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Additional Notes:
I was driving at 65 MPH on the freeway and the car was acting/driving normally. Without any warning at all, many lights appeared on the dashboard at the same time that the car placed itself into neutral and lost all power to drive. My speed was reduced so quickly without any notice and I had no pull out lane near me, so I was forced to move across 5 lanes of traffic in rush hour speeds of 60-85 MPH traffic in order to get to safety in a pull out lane while my car was quickly losing speed at 30 MPH and below. I tried to put the car back into drive but it was impossible and the dashboard read "EV maintenance needed". Of note, my entire battery was replaced less than 6 months prior and the Nissan Peoria (AZ) dealership reported no other issues with the vehicle. Upon inspection, the dealership reported the traction motor inverter needs replacement, and again there were no indications this was failing.
Mfg Campaign: 11580112
Recall Date: Mar 29, 2024
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Front passenger seat occupancy sensor has failed resulting in an illuminated seat belt warning even when the front passenger seat is unoccupied. Workaround is either to clip the seatbelt in all the time or put a black piece of tape over the warning light. Either workaround degrades safety as the intended operation of the warning light is bypassed.
Corrective Action:
Front passenger seat occupancy sensor has failed resulting in an illuminated seat belt warning even when the front passenger seat is unoccupied. Workaround is either to clip the seatbelt in all the time or put a black piece of tape over the warning light. Either workaround degrades safety as the intended operation of the warning light is bypassed.
Additional Notes:
Front passenger seat occupancy sensor has failed resulting in an illuminated seat belt warning even when the front passenger seat is unoccupied. Workaround is either to clip the seatbelt in all the time or put a black piece of tape over the warning light. Either workaround degrades safety as the intended operation of the warning light is bypassed.
Mfg Campaign: 11579992
Recall Date: Mar 28, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When I was drivimg on the highway, the battery rapidly plummeted from 50% to 5%. The car urged me to pull over. After pulling over, the battery rose back up to 50%. If I had not pulled over, the car would have entered "turtle mode," which limits the motor's power and can reduce the car's top speed to below 20mph. These low speeds are especially dangerous on interstate highways and could pose a crash risk.
Corrective Action:
When I was drivimg on the highway, the battery rapidly plummeted from 50% to 5%. The car urged me to pull over. After pulling over, the battery rose back up to 50%. If I had not pulled over, the car would have entered "turtle mode," which limits the motor's power and can reduce the car's top speed to below 20mph. These low speeds are especially dangerous on interstate highways and could pose a crash risk.
Additional Notes:
When I was drivimg on the highway, the battery rapidly plummeted from 50% to 5%. The car urged me to pull over. After pulling over, the battery rose back up to 50%. If I had not pulled over, the car would have entered "turtle mode," which limits the motor's power and can reduce the car's top speed to below 20mph. These low speeds are especially dangerous on interstate highways and could pose a crash risk.
Mfg Campaign: 11573459
Recall Date: Feb 22, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Corrective Action:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Additional Notes:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Mfg Campaign: 11559018
Recall Date: Dec 7, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Corrective Action:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Additional Notes:
I was pulling slowly into a parking spot. The vehicle accelerated all of a sudden on its own very fast. I slammed on the brakes and the vehicle did not stop. It ran us on a sidewalk and crashed into a pole. Luckily no one hurt. Progressive is calling the car a total loss, but they have done nothing The car is still at a parking lot near the crash. Nissan is also doing nothing. I feel that I deserve better treatment. I have a good driving record and my rates are going to go up. I have not been offered a replacement car. The car is very dangerous and I would never drive another Nissan
Mfg Campaign: 11559018
Recall Date: Dec 7, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury