Complaints & Recalls
Official Safety Recalls - Important!
59 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
103 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When the vehicle is booting up after pressing the power on button you can try to shift from P to R or D. It is very easy to do this too soon. Instead of staying in P or shifting to the desired gear it shifts to N. You can then shift to R or D without using the brake pedal. Normally you would think this is no big deal. The problem is if you are on a hill and expect to move in reverse you end up rolling forward and vice versa. This happens a lot, because I am impatient. It has not caused an issue for me yet, but I can foresee something happening from a minor collision to something horrible where a child is run over or injured. I brought it to the attention of my local dealer before my warranty expired and they said all of the Leaf vehicles do this. How does Nissan think this is acceptable? How does a dealership not report this after they are made aware of such an issue? This has been the case since I have had the vehicle since late 2018. I keep meaning to report it. I hope this has not caused any injuries.
Corrective Action:
When the vehicle is booting up after pressing the power on button you can try to shift from P to R or D. It is very easy to do this too soon. Instead of staying in P or shifting to the desired gear it shifts to N. You can then shift to R or D without using the brake pedal. Normally you would think this is no big deal. The problem is if you are on a hill and expect to move in reverse you end up rolling forward and vice versa. This happens a lot, because I am impatient. It has not caused an issue for me yet, but I can foresee something happening from a minor collision to something horrible where a child is run over or injured. I brought it to the attention of my local dealer before my warranty expired and they said all of the Leaf vehicles do this. How does Nissan think this is acceptable? How does a dealership not report this after they are made aware of such an issue? This has been the case since I have had the vehicle since late 2018. I keep meaning to report it. I hope this has not caused any injuries.
Additional Notes:
When the vehicle is booting up after pressing the power on button you can try to shift from P to R or D. It is very easy to do this too soon. Instead of staying in P or shifting to the desired gear it shifts to N. You can then shift to R or D without using the brake pedal. Normally you would think this is no big deal. The problem is if you are on a hill and expect to move in reverse you end up rolling forward and vice versa. This happens a lot, because I am impatient. It has not caused an issue for me yet, but I can foresee something happening from a minor collision to something horrible where a child is run over or injured. I brought it to the attention of my local dealer before my warranty expired and they said all of the Leaf vehicles do this. How does Nissan think this is acceptable? How does a dealership not report this after they are made aware of such an issue? This has been the case since I have had the vehicle since late 2018. I keep meaning to report it. I hope this has not caused any injuries.
Mfg Campaign: 11486228
Recall Date: Sep 24, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
There is a faulty passenger airbag sensor. I see that this has been an issue in the past for older Nissan models. The dealer has inspected it and confirmed the problem. If there is no passenger in the front seat, the supplemental airbag warning light and the front passenger airbag status light stay on. If there is a passenger, the supplemental airbag warning light will turn off, but the front passenger airbag status light stays on.
Corrective Action:
There is a faulty passenger airbag sensor. I see that this has been an issue in the past for older Nissan models. The dealer has inspected it and confirmed the problem. If there is no passenger in the front seat, the supplemental airbag warning light and the front passenger airbag status light stay on. If there is a passenger, the supplemental airbag warning light will turn off, but the front passenger airbag status light stays on.
Additional Notes:
There is a faulty passenger airbag sensor. I see that this has been an issue in the past for older Nissan models. The dealer has inspected it and confirmed the problem. If there is no passenger in the front seat, the supplemental airbag warning light and the front passenger airbag status light stay on. If there is a passenger, the supplemental airbag warning light will turn off, but the front passenger airbag status light stays on.
Mfg Campaign: 11475265
Recall Date: Jul 22, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the highway with a full battery charge, the vehicle battery was suddenly depleted, the car entered "turtle mode" (a reduced motor power at low charge feature), and then turned off completely moments later. This is a huge safety issue as it leaves you to coast to a stop without the benefit of power brakes or steering. This is caused by a weak cell in the high voltage battery, an issue Nissan is aware of but has chosen not to address. Currently I have no other option but to continue driving the car as is, with the risk of an accident in a situation like this continually increasing.
Corrective Action:
While driving on the highway with a full battery charge, the vehicle battery was suddenly depleted, the car entered "turtle mode" (a reduced motor power at low charge feature), and then turned off completely moments later. This is a huge safety issue as it leaves you to coast to a stop without the benefit of power brakes or steering. This is caused by a weak cell in the high voltage battery, an issue Nissan is aware of but has chosen not to address. Currently I have no other option but to continue driving the car as is, with the risk of an accident in a situation like this continually increasing.
Additional Notes:
While driving on the highway with a full battery charge, the vehicle battery was suddenly depleted, the car entered "turtle mode" (a reduced motor power at low charge feature), and then turned off completely moments later. This is a huge safety issue as it leaves you to coast to a stop without the benefit of power brakes or steering. This is caused by a weak cell in the high voltage battery, an issue Nissan is aware of but has chosen not to address. Currently I have no other option but to continue driving the car as is, with the risk of an accident in a situation like this continually increasing.
Mfg Campaign: 11461430
Recall Date: Apr 20, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AEB system malfunction around 25000 miles. Dealer diagnose as the front radar failed and cause the cruise control not available.
Corrective Action:
AEB system malfunction around 25000 miles. Dealer diagnose as the front radar failed and cause the cruise control not available.
Additional Notes:
AEB system malfunction around 25000 miles. Dealer diagnose as the front radar failed and cause the cruise control not available.
Mfg Campaign: 11447574
Recall Date: Jan 15, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering wheel paint chipping causes multiple lacerations on finger during turn
Corrective Action:
Steering wheel paint chipping causes multiple lacerations on finger during turn
Additional Notes:
Steering wheel paint chipping causes multiple lacerations on finger during turn
Mfg Campaign: 11436355
Recall Date: Oct 11, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Corrective Action:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Additional Notes:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Mfg Campaign: 11429682
Recall Date: Aug 19, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Corrective Action:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Additional Notes:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Mfg Campaign: 11429682
Recall Date: Aug 19, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Corrective Action:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Additional Notes:
2 incidents have occurred with this vehicle. The first earlier this year (2021) is that upon slowly accelerating to move closer to vehicle that moved up in a turn lane, the automatic emergency brake system engaged, abruptly stopped the vehicle and many lights lit up across the dashboard. The brakes then released and all lights on the dashboard disappeared. I was not close enough to the car ahead or at any rate of speed that should have caused this abrupt brake reaction. The 2nd incident and most dangerous happened on 8/13/21. I was slowly reversing out of a parking spot at a crowded location, when I saw a car behind my vehicle. I went to brake (not hard brake just regular), and the brakes did not work. I continued to slowly roll back towards the car behind me. I tried pressing the brakes repeatedly and it would not stop rolling backwards. I then pulled the emergency brake and the car came to a stop. No lights appeared on the dashboard. I turned the car off and powered it on again and slowly moved forward into the parking space and tried reversing again. The car was driving completely fine just after. I had a short trip home & didn't drive the rest of the evening. I didn't charge the car as there was still 85% left on the battery. The next morning, the car would not start and a message showing "Service EV System No Power" appeared on the dashboard with multiple lights lit. I called a tow truck to take it to the dealer and they found that the 12v battery was completely dead. Battery light not lit on dashboard prior to the complete outage. The dealer said it was the 12v battery that was likely the cause of these incidents and they replaced it. The brake issues could not be reproduced at the dealer after the new battery installed. Also note, that I just had the vehicle in for a multi-point inspection in June where nothing was found to be faulty. They did recommend a brake fluid exchange, so this was done as well as tire rotation.
Mfg Campaign: 11429682
Recall Date: Aug 19, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAD INITIATED A CLAIM SOMETIME LAST YEAR ABOUT THE B PILLAR PLASTIC DOOR TRIM POSSIBLY BEING DAMAGED FROM THE SUN'S REFLECTION. NISSAN USA REFERRED ME TO THE LOCAL DEALERSHIP SINCE THEY CANNOT HELP ME. THEY SAID THAT IT'S NOT A DEFECT AND WE WOULD HAVE TO PAY FOR ANY DAMAGES THAT NEEDED TO BE REPAIRED (ABOUT $1000). I DON'T AGREE WITH THIS AS IT'S NOT AN UNCOMMON ISSUE FOR DOOR TRIMS TO MELT JUST LIKE IF THE HEAT FROM A HEAT GUN WAS APPLIED TO IT. THERE ARE QUITE A FEW PHOTOS ONLINE AND NOT JUST NISSAN. I HAVE NO CONTROL OVER WHERE THE SUN REFLECTS OR THE BUILDINGS THAT REFLECT THE SUN'S RAYS. I DON'T BELIEVE THAT I SHOULD BE HELD LIABLE FOR THIS, THE VEHICLE WAS USED AS INTENDED, AND THERE ARE NO INSTRUCTIONS ON THE MANUAL REGARDING THIS. THE CAR IS MELTING FROM THE SUN.
Corrective Action:
I HAD INITIATED A CLAIM SOMETIME LAST YEAR ABOUT THE B PILLAR PLASTIC DOOR TRIM POSSIBLY BEING DAMAGED FROM THE SUN'S REFLECTION. NISSAN USA REFERRED ME TO THE LOCAL DEALERSHIP SINCE THEY CANNOT HELP ME. THEY SAID THAT IT'S NOT A DEFECT AND WE WOULD HAVE TO PAY FOR ANY DAMAGES THAT NEEDED TO BE REPAIRED (ABOUT $1000). I DON'T AGREE WITH THIS AS IT'S NOT AN UNCOMMON ISSUE FOR DOOR TRIMS TO MELT JUST LIKE IF THE HEAT FROM A HEAT GUN WAS APPLIED TO IT. THERE ARE QUITE A FEW PHOTOS ONLINE AND NOT JUST NISSAN. I HAVE NO CONTROL OVER WHERE THE SUN REFLECTS OR THE BUILDINGS THAT REFLECT THE SUN'S RAYS. I DON'T BELIEVE THAT I SHOULD BE HELD LIABLE FOR THIS, THE VEHICLE WAS USED AS INTENDED, AND THERE ARE NO INSTRUCTIONS ON THE MANUAL REGARDING THIS. THE CAR IS MELTING FROM THE SUN.
Additional Notes:
I HAD INITIATED A CLAIM SOMETIME LAST YEAR ABOUT THE B PILLAR PLASTIC DOOR TRIM POSSIBLY BEING DAMAGED FROM THE SUN'S REFLECTION. NISSAN USA REFERRED ME TO THE LOCAL DEALERSHIP SINCE THEY CANNOT HELP ME. THEY SAID THAT IT'S NOT A DEFECT AND WE WOULD HAVE TO PAY FOR ANY DAMAGES THAT NEEDED TO BE REPAIRED (ABOUT $1000). I DON'T AGREE WITH THIS AS IT'S NOT AN UNCOMMON ISSUE FOR DOOR TRIMS TO MELT JUST LIKE IF THE HEAT FROM A HEAT GUN WAS APPLIED TO IT. THERE ARE QUITE A FEW PHOTOS ONLINE AND NOT JUST NISSAN. I HAVE NO CONTROL OVER WHERE THE SUN REFLECTS OR THE BUILDINGS THAT REFLECT THE SUN'S RAYS. I DON'T BELIEVE THAT I SHOULD BE HELD LIABLE FOR THIS, THE VEHICLE WAS USED AS INTENDED, AND THERE ARE NO INSTRUCTIONS ON THE MANUAL REGARDING THIS. THE CAR IS MELTING FROM THE SUN.
Mfg Campaign: 11415463
Recall Date: May 6, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Corrective Action:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Additional Notes:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Mfg Campaign: 11394518
Recall Date: Feb 3, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Corrective Action:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Additional Notes:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Mfg Campaign: 11394518
Recall Date: Feb 3, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Corrective Action:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Additional Notes:
I WAS DRIVING ALONE AT 4:20PM AT ABOUT 30 MPH, WITH NO OTHER CARS OR PEDESTRIANS AROUND WHEN THE BRAKES SUDDENLY ACTIVATED, AND THE ACCELERATOR WENT TO IDLE. THE BRAKING LASTED ABOUT ONE SECOND AND DID NOT STOP THE CAR COMPLETELY. THIS OCCURRED ON A CITY STREET. THESE EVENTS HAVE BEEN HAPPENING SEVERAL TIMES A MONTH.
Mfg Campaign: 11394518
Recall Date: Feb 3, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Corrective Action:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Additional Notes:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Mfg Campaign: 11391083
Recall Date: Feb 1, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Corrective Action:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Additional Notes:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Mfg Campaign: 11391083
Recall Date: Feb 1, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Corrective Action:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Additional Notes:
WAS DRIVING AT APPROX. 30 MPH ALONE ON A LOCAL HIGHWAY WITH NO TRAFFIC AROUND, NO PEDESTRIANS OR OBSTRUCTIONS IN THE ROAD, WHEN THE ACCELERATOR DISENGAGED AND THE BRAKES CAME ON. THE BRAKING ONLY LASTED ABOUT ONE TO TWO SECONDS AND DID NOT STOP THE CAR. A TRIANGULAR WARNING SIGN APPEARED ON THE DASH DURING THE BRAKING, AND WENT OFF WHEN THE BRAKES RELEASED. I BELIEVE THE PROBLEM IS A MALFUNCTION OF THE FORWARD COLLISION WARNING SYSTEM.
Mfg Campaign: 11391083
Recall Date: Feb 1, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT DRIVER SIDE DOOR STARTED SAGGING AGAIN, SAME ISSUE AS PREVIOUSLY REPORTED UNDER # 11308649. TAKEN TO THE DEALER TODAY, THEY ADJUSTED THE "DOOR STRIKER". AS REPORTER PREVIOUSLY, THERE MAYBE A STRUCTURAL ISSUE WITH THE DOOR STRIKER BEING TOO FRAGILE OR TOO THIN.
Corrective Action:
FRONT DRIVER SIDE DOOR STARTED SAGGING AGAIN, SAME ISSUE AS PREVIOUSLY REPORTED UNDER # 11308649. TAKEN TO THE DEALER TODAY, THEY ADJUSTED THE "DOOR STRIKER". AS REPORTER PREVIOUSLY, THERE MAYBE A STRUCTURAL ISSUE WITH THE DOOR STRIKER BEING TOO FRAGILE OR TOO THIN.
Additional Notes:
FRONT DRIVER SIDE DOOR STARTED SAGGING AGAIN, SAME ISSUE AS PREVIOUSLY REPORTED UNDER # 11308649. TAKEN TO THE DEALER TODAY, THEY ADJUSTED THE "DOOR STRIKER". AS REPORTER PREVIOUSLY, THERE MAYBE A STRUCTURAL ISSUE WITH THE DOOR STRIKER BEING TOO FRAGILE OR TOO THIN.
Mfg Campaign: 11389170
Recall Date: Jan 21, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACKUP CAMERA PERIODICALLY FAILS TO PRODUCE FEED, RESULTING IN BLACK SCREEN WHEN VEHICLE IS IN REVERSE (THOUGH BACKUP TURN GUIDANCE LINES STILL APPEAR). SLAMMING TRUNK DOOR OR PRESSING ON THE CAMERA MODULE ITSELF SOMETIMES RESOLVES ISSUE BUT CAN ONLY BE DONE FROM OUTSIDE THE VEHICLE AND DOES NOT ALWAYS FIX THE ISSUE. THIS IS SEPARATE FROM THE EXISTING RECALL IN REGARDS TO THE SOFTWARE ISSUE. DEALERSHIP HAS INSPECTED VEHICLE AND NOT FOUND ANY WIRING ISSUES AND NOTED THAT THIS IS NOT RELATED TO THE SOFTWARE ISSUE IN THE EXISTING RECALL. CANNOT RELIABLY REPRODUCE BUT SEEMS TO OCCUR ROUGHLY ONCE A MONTH OR MORE OFTEN. POSSIBLY OCCURS FROM OPENING AND CLOSING TRUNK DOOR THOUGH ISSUE IS NOT NOTICED UNTIL NEXT TIME THE CAR IS OPERATED AND PUT IN REVERSE. TURNING VEHICLE OFF AND THEN BACK ON DOES NOT RESOLVE ISSUE. BACKUP CAMERA TURN GUIDANCE LINES CONTINUE TO APPEAR EVEN IF NO BACKUP CAMERA FEED APPEARS (BLACK SCREEN) WHICH SEEMS TO INDICATE AN ISSUE WITH THE CAMERA MODULE ITSELF RATHER THAN THE DISPLAY MODULE OR SOFTWARE. THIS HAS BEEN AN ISSUE SINCE THE FIRST YEAR OF VEHICLE OWNERSHIP BUT HAVE NOT BEEN ABLE TO FIX/DIAGNOSE AS IT HAS NOT OCCURRED WHILE AT DEALERSHIP OR OTHER REPAIR FACILITY. *TR
Corrective Action:
BACKUP CAMERA PERIODICALLY FAILS TO PRODUCE FEED, RESULTING IN BLACK SCREEN WHEN VEHICLE IS IN REVERSE (THOUGH BACKUP TURN GUIDANCE LINES STILL APPEAR). SLAMMING TRUNK DOOR OR PRESSING ON THE CAMERA MODULE ITSELF SOMETIMES RESOLVES ISSUE BUT CAN ONLY BE DONE FROM OUTSIDE THE VEHICLE AND DOES NOT ALWAYS FIX THE ISSUE. THIS IS SEPARATE FROM THE EXISTING RECALL IN REGARDS TO THE SOFTWARE ISSUE. DEALERSHIP HAS INSPECTED VEHICLE AND NOT FOUND ANY WIRING ISSUES AND NOTED THAT THIS IS NOT RELATED TO THE SOFTWARE ISSUE IN THE EXISTING RECALL. CANNOT RELIABLY REPRODUCE BUT SEEMS TO OCCUR ROUGHLY ONCE A MONTH OR MORE OFTEN. POSSIBLY OCCURS FROM OPENING AND CLOSING TRUNK DOOR THOUGH ISSUE IS NOT NOTICED UNTIL NEXT TIME THE CAR IS OPERATED AND PUT IN REVERSE. TURNING VEHICLE OFF AND THEN BACK ON DOES NOT RESOLVE ISSUE. BACKUP CAMERA TURN GUIDANCE LINES CONTINUE TO APPEAR EVEN IF NO BACKUP CAMERA FEED APPEARS (BLACK SCREEN) WHICH SEEMS TO INDICATE AN ISSUE WITH THE CAMERA MODULE ITSELF RATHER THAN THE DISPLAY MODULE OR SOFTWARE. THIS HAS BEEN AN ISSUE SINCE THE FIRST YEAR OF VEHICLE OWNERSHIP BUT HAVE NOT BEEN ABLE TO FIX/DIAGNOSE AS IT HAS NOT OCCURRED WHILE AT DEALERSHIP OR OTHER REPAIR FACILITY. *TR
Additional Notes:
BACKUP CAMERA PERIODICALLY FAILS TO PRODUCE FEED, RESULTING IN BLACK SCREEN WHEN VEHICLE IS IN REVERSE (THOUGH BACKUP TURN GUIDANCE LINES STILL APPEAR). SLAMMING TRUNK DOOR OR PRESSING ON THE CAMERA MODULE ITSELF SOMETIMES RESOLVES ISSUE BUT CAN ONLY BE DONE FROM OUTSIDE THE VEHICLE AND DOES NOT ALWAYS FIX THE ISSUE. THIS IS SEPARATE FROM THE EXISTING RECALL IN REGARDS TO THE SOFTWARE ISSUE. DEALERSHIP HAS INSPECTED VEHICLE AND NOT FOUND ANY WIRING ISSUES AND NOTED THAT THIS IS NOT RELATED TO THE SOFTWARE ISSUE IN THE EXISTING RECALL. CANNOT RELIABLY REPRODUCE BUT SEEMS TO OCCUR ROUGHLY ONCE A MONTH OR MORE OFTEN. POSSIBLY OCCURS FROM OPENING AND CLOSING TRUNK DOOR THOUGH ISSUE IS NOT NOTICED UNTIL NEXT TIME THE CAR IS OPERATED AND PUT IN REVERSE. TURNING VEHICLE OFF AND THEN BACK ON DOES NOT RESOLVE ISSUE. BACKUP CAMERA TURN GUIDANCE LINES CONTINUE TO APPEAR EVEN IF NO BACKUP CAMERA FEED APPEARS (BLACK SCREEN) WHICH SEEMS TO INDICATE AN ISSUE WITH THE CAMERA MODULE ITSELF RATHER THAN THE DISPLAY MODULE OR SOFTWARE. THIS HAS BEEN AN ISSUE SINCE THE FIRST YEAR OF VEHICLE OWNERSHIP BUT HAVE NOT BEEN ABLE TO FIX/DIAGNOSE AS IT HAS NOT OCCURRED WHILE AT DEALERSHIP OR OTHER REPAIR FACILITY. *TR
Mfg Campaign: 11330412
Recall Date: Jun 23, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT MY ALMOST TWO YEARS OF OWNERSHIP. THE NISSAN LEAF 2018 HAS A MODE CALLED "E-PETAL" THAT ALLOWS THE DRIVER TO OPERATE THE VEHICLE USING ONLY THE GAS PETAL. THE ISSUE I HAVE WITH MY CAR IS WHEN I AM IN A PARKING LOT TURNING MY STEERING WHEEL AS FAR TO THE LEFT OR RIGHT AS IT WILL GO TO NAVIGATE INTO THE PARKING SPACE, MY CAR WILL SUDDENLY STOP BRAKING CAUSING MY CAR TO RUSH FORWARD. I HAVE NEVER BEEN HURT, BUT THE SUDDEN SPEED INCREASE WHILE MAKING A HARD TURN WIPES MY CAR AND HAS CAUSED ME TO ALMOST HIT PARKED CARS. THE "E-PETAL" SHOULD CAUSE THE CAR TO BRAKE WHEN THE GAS PETAL IS DEPRESSED, BUT IT SEEMS TO DISENGAGE ENTIRELY WHEN I DO AS STATED ABOVE. I DON'T SEE ANY REASON TURNING THE WHEEL A CERTAIN WAY SHOULD CAUSE THE "E-PETAL" TO DISENGAGE. I DIDN'T KNOW IF I SHOULD REPORT THIS, BUT IT SEEMS LIKE I COULD REALLY HURT SOMEONE IF THIS HAPPENED WITH PEDESTRIANS AROUND. I AM UNSURE ABOUT THE EXACT MILEAGE, DATE, AND SPEED WHEN THE INDECENT OCCURRED BUT IT HAS HAPPENED MULTIPLE TIMES.
Corrective Action:
THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT MY ALMOST TWO YEARS OF OWNERSHIP. THE NISSAN LEAF 2018 HAS A MODE CALLED "E-PETAL" THAT ALLOWS THE DRIVER TO OPERATE THE VEHICLE USING ONLY THE GAS PETAL. THE ISSUE I HAVE WITH MY CAR IS WHEN I AM IN A PARKING LOT TURNING MY STEERING WHEEL AS FAR TO THE LEFT OR RIGHT AS IT WILL GO TO NAVIGATE INTO THE PARKING SPACE, MY CAR WILL SUDDENLY STOP BRAKING CAUSING MY CAR TO RUSH FORWARD. I HAVE NEVER BEEN HURT, BUT THE SUDDEN SPEED INCREASE WHILE MAKING A HARD TURN WIPES MY CAR AND HAS CAUSED ME TO ALMOST HIT PARKED CARS. THE "E-PETAL" SHOULD CAUSE THE CAR TO BRAKE WHEN THE GAS PETAL IS DEPRESSED, BUT IT SEEMS TO DISENGAGE ENTIRELY WHEN I DO AS STATED ABOVE. I DON'T SEE ANY REASON TURNING THE WHEEL A CERTAIN WAY SHOULD CAUSE THE "E-PETAL" TO DISENGAGE. I DIDN'T KNOW IF I SHOULD REPORT THIS, BUT IT SEEMS LIKE I COULD REALLY HURT SOMEONE IF THIS HAPPENED WITH PEDESTRIANS AROUND. I AM UNSURE ABOUT THE EXACT MILEAGE, DATE, AND SPEED WHEN THE INDECENT OCCURRED BUT IT HAS HAPPENED MULTIPLE TIMES.
Additional Notes:
THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT MY ALMOST TWO YEARS OF OWNERSHIP. THE NISSAN LEAF 2018 HAS A MODE CALLED "E-PETAL" THAT ALLOWS THE DRIVER TO OPERATE THE VEHICLE USING ONLY THE GAS PETAL. THE ISSUE I HAVE WITH MY CAR IS WHEN I AM IN A PARKING LOT TURNING MY STEERING WHEEL AS FAR TO THE LEFT OR RIGHT AS IT WILL GO TO NAVIGATE INTO THE PARKING SPACE, MY CAR WILL SUDDENLY STOP BRAKING CAUSING MY CAR TO RUSH FORWARD. I HAVE NEVER BEEN HURT, BUT THE SUDDEN SPEED INCREASE WHILE MAKING A HARD TURN WIPES MY CAR AND HAS CAUSED ME TO ALMOST HIT PARKED CARS. THE "E-PETAL" SHOULD CAUSE THE CAR TO BRAKE WHEN THE GAS PETAL IS DEPRESSED, BUT IT SEEMS TO DISENGAGE ENTIRELY WHEN I DO AS STATED ABOVE. I DON'T SEE ANY REASON TURNING THE WHEEL A CERTAIN WAY SHOULD CAUSE THE "E-PETAL" TO DISENGAGE. I DIDN'T KNOW IF I SHOULD REPORT THIS, BUT IT SEEMS LIKE I COULD REALLY HURT SOMEONE IF THIS HAPPENED WITH PEDESTRIANS AROUND. I AM UNSURE ABOUT THE EXACT MILEAGE, DATE, AND SPEED WHEN THE INDECENT OCCURRED BUT IT HAS HAPPENED MULTIPLE TIMES.
Mfg Campaign: 11316742
Recall Date: Mar 7, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CONTROL PANEL TOUCHSCREEN DISPLAY IN THE NISSAN LEAF (2018) HAS A DENIAL OF SERVICE VULNERABILITY THAT CAN BE USED TO LOCK UP THE SCREEN. ONCE LOCKED, THE TOUCH SCREEN CAN NO LONGER BE USED EVEN IF THE CAR IS TURNED OFF AND ON. THE ONLY WAY TO UNLOCK THE SCREEN IS BY REMOVING AND RE-INSERTING THE SD CARD CONTAINING THE MAPPING DATA. THIS SEEMS TO ARISE FROM THE SOS FUNCTIONALITY LOCKING THE TOUCHSCREEN AND NOT TURNING OFF WHEN THE CAR DOES. TO REPLICATE: 1. TURN ON THE CAR, VERIFY THAT NISSANCONNECT WITH SOS FUNCTIONALITY IS ENABLED BY CHECKING THAT THE LITTLE LIGHT ON THE SOS BUTTON IS LIT. 2. PRESS THE SOS BUTTON. 3. PRESS AND HOLD THE SOS BUTTON WHILE TURNING OFF THE CAR. 4. THE SOS CALL WILL LOCK THE SCREEN OF THE CAR, AND WILL STAY THAT WAY UNTIL THE SD CARD IS REMOVED AND RE-INSERTED. TRIED REPORTING THIS TO NISSAN, NO RESPONSE.
Corrective Action:
THE CONTROL PANEL TOUCHSCREEN DISPLAY IN THE NISSAN LEAF (2018) HAS A DENIAL OF SERVICE VULNERABILITY THAT CAN BE USED TO LOCK UP THE SCREEN. ONCE LOCKED, THE TOUCH SCREEN CAN NO LONGER BE USED EVEN IF THE CAR IS TURNED OFF AND ON. THE ONLY WAY TO UNLOCK THE SCREEN IS BY REMOVING AND RE-INSERTING THE SD CARD CONTAINING THE MAPPING DATA. THIS SEEMS TO ARISE FROM THE SOS FUNCTIONALITY LOCKING THE TOUCHSCREEN AND NOT TURNING OFF WHEN THE CAR DOES. TO REPLICATE: 1. TURN ON THE CAR, VERIFY THAT NISSANCONNECT WITH SOS FUNCTIONALITY IS ENABLED BY CHECKING THAT THE LITTLE LIGHT ON THE SOS BUTTON IS LIT. 2. PRESS THE SOS BUTTON. 3. PRESS AND HOLD THE SOS BUTTON WHILE TURNING OFF THE CAR. 4. THE SOS CALL WILL LOCK THE SCREEN OF THE CAR, AND WILL STAY THAT WAY UNTIL THE SD CARD IS REMOVED AND RE-INSERTED. TRIED REPORTING THIS TO NISSAN, NO RESPONSE.
Additional Notes:
THE CONTROL PANEL TOUCHSCREEN DISPLAY IN THE NISSAN LEAF (2018) HAS A DENIAL OF SERVICE VULNERABILITY THAT CAN BE USED TO LOCK UP THE SCREEN. ONCE LOCKED, THE TOUCH SCREEN CAN NO LONGER BE USED EVEN IF THE CAR IS TURNED OFF AND ON. THE ONLY WAY TO UNLOCK THE SCREEN IS BY REMOVING AND RE-INSERTING THE SD CARD CONTAINING THE MAPPING DATA. THIS SEEMS TO ARISE FROM THE SOS FUNCTIONALITY LOCKING THE TOUCHSCREEN AND NOT TURNING OFF WHEN THE CAR DOES. TO REPLICATE: 1. TURN ON THE CAR, VERIFY THAT NISSANCONNECT WITH SOS FUNCTIONALITY IS ENABLED BY CHECKING THAT THE LITTLE LIGHT ON THE SOS BUTTON IS LIT. 2. PRESS THE SOS BUTTON. 3. PRESS AND HOLD THE SOS BUTTON WHILE TURNING OFF THE CAR. 4. THE SOS CALL WILL LOCK THE SCREEN OF THE CAR, AND WILL STAY THAT WAY UNTIL THE SD CARD IS REMOVED AND RE-INSERTED. TRIED REPORTING THIS TO NISSAN, NO RESPONSE.
Mfg Campaign: 11308645
Recall Date: Feb 12, 2020
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON FRIDAY, 02/07/2020, THE FRONT DRIVER SIDE DOOR NO LONGER CLOSED CORRECTLY ON THIS CAR. THE CAR WAS TAKEN TO A NISSAN DEALER WHERE AN "ADJUSTMENT" WAS MADE. LATER THAT DAY, THE DOOR WOULD NO LONGER CLOSE AGAIN. ON MONDAY, 02/10/2020 THE CAR WAS TAKEN TO A NISSAN DEALER, AND ANOTHER ADJUSTMENT WAS MADE. THE DEALER ADVISED THAT "NO WEIGHT" SHOULD BE PUT ON THE DOOR EVEN THOUGH THIS HASN'T BEEN AN ISSUE BEFORE. I BELIEVE THAT THERE MAYBE A MANUFACTURING DEFECT INHERENT IN THE HINGING MECHANISM OF THIS MODEL WHICH LEADS TO GRADUAL WEAKENING OF THE HINGE LEADING TO A DOOR NOT BEING ABLE TO CLOSE PROPERLY. THIS MAY BE RELATED TO AN EXISTING NHTSA ID # 10143486 (NTB18-042).
Corrective Action:
ON FRIDAY, 02/07/2020, THE FRONT DRIVER SIDE DOOR NO LONGER CLOSED CORRECTLY ON THIS CAR. THE CAR WAS TAKEN TO A NISSAN DEALER WHERE AN "ADJUSTMENT" WAS MADE. LATER THAT DAY, THE DOOR WOULD NO LONGER CLOSE AGAIN. ON MONDAY, 02/10/2020 THE CAR WAS TAKEN TO A NISSAN DEALER, AND ANOTHER ADJUSTMENT WAS MADE. THE DEALER ADVISED THAT "NO WEIGHT" SHOULD BE PUT ON THE DOOR EVEN THOUGH THIS HASN'T BEEN AN ISSUE BEFORE. I BELIEVE THAT THERE MAYBE A MANUFACTURING DEFECT INHERENT IN THE HINGING MECHANISM OF THIS MODEL WHICH LEADS TO GRADUAL WEAKENING OF THE HINGE LEADING TO A DOOR NOT BEING ABLE TO CLOSE PROPERLY. THIS MAY BE RELATED TO AN EXISTING NHTSA ID # 10143486 (NTB18-042).
Additional Notes:
ON FRIDAY, 02/07/2020, THE FRONT DRIVER SIDE DOOR NO LONGER CLOSED CORRECTLY ON THIS CAR. THE CAR WAS TAKEN TO A NISSAN DEALER WHERE AN "ADJUSTMENT" WAS MADE. LATER THAT DAY, THE DOOR WOULD NO LONGER CLOSE AGAIN. ON MONDAY, 02/10/2020 THE CAR WAS TAKEN TO A NISSAN DEALER, AND ANOTHER ADJUSTMENT WAS MADE. THE DEALER ADVISED THAT "NO WEIGHT" SHOULD BE PUT ON THE DOOR EVEN THOUGH THIS HASN'T BEEN AN ISSUE BEFORE. I BELIEVE THAT THERE MAYBE A MANUFACTURING DEFECT INHERENT IN THE HINGING MECHANISM OF THIS MODEL WHICH LEADS TO GRADUAL WEAKENING OF THE HINGE LEADING TO A DOOR NOT BEING ABLE TO CLOSE PROPERLY. THIS MAY BE RELATED TO AN EXISTING NHTSA ID # 10143486 (NTB18-042).
Mfg Campaign: 11308649
Recall Date: Feb 12, 2020
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