Complaints & Recalls
Official Safety Recalls - Important!
59 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
103 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THIS NISSAN CAR IS EQUIPPED WITH FEATURES NAMED, PRO-PILOT ASSIST (PPA), INTELLIGENT CRUISE CONTROL (ICC) AND EMERGENCY BRAKE ASSIST (EBA). WHEN ENGAGED, IT IS SUPPOSED TO KEEP LANES AND FOLLOW DISTANCE IF THERE IS A CAR IN FRONT. WHEN THE CAR IN FRONT IS STOPPED THIS CAR IS SUPPOSED TO STOP AS WELL. PPA WHEN ENGAGED, IF THERE ARE GOOD ROAD MARKINGS, WILL SHOW A GREEN STEARING ON THE DASH BOARD, TO SHOW THAT CAR CAN STEER IT SELF. HOWEVER IF THERE IS A CAR STOPPED IN FRONT ON THE SAME LANE (EX. STOPPED FOR A RED LIGHT), THIS CAR DO NOT DETECT THAT THERE IS A CAR STOPPED, AND KEEP GOING FORWARD UNTIL CRASH INTO THE STOPPED CAR, DRIVER HAVE TO INTEVENE TO STOP AT THIS TIME TO STOP. I TOOK CAR TO DEALER AND THEY SAID THIS IS NORMAL. THAT IS NOT WHAT NISSAN ADVERTISE. THIS BEHAVIOR IS QUITE DANGEROUS OF THESE CARS, AND MY EXPECTATION IS THE CAR NEED TO STOP IF THERE IS AN OBSTRUCTION IN THE ROAD, WHEN THE GREEN STEERING WHEEL ON DASH IS SHOWING THAT CAR IS DOING AUTO-STEER.
Corrective Action:
THIS NISSAN CAR IS EQUIPPED WITH FEATURES NAMED, PRO-PILOT ASSIST (PPA), INTELLIGENT CRUISE CONTROL (ICC) AND EMERGENCY BRAKE ASSIST (EBA). WHEN ENGAGED, IT IS SUPPOSED TO KEEP LANES AND FOLLOW DISTANCE IF THERE IS A CAR IN FRONT. WHEN THE CAR IN FRONT IS STOPPED THIS CAR IS SUPPOSED TO STOP AS WELL. PPA WHEN ENGAGED, IF THERE ARE GOOD ROAD MARKINGS, WILL SHOW A GREEN STEARING ON THE DASH BOARD, TO SHOW THAT CAR CAN STEER IT SELF. HOWEVER IF THERE IS A CAR STOPPED IN FRONT ON THE SAME LANE (EX. STOPPED FOR A RED LIGHT), THIS CAR DO NOT DETECT THAT THERE IS A CAR STOPPED, AND KEEP GOING FORWARD UNTIL CRASH INTO THE STOPPED CAR, DRIVER HAVE TO INTEVENE TO STOP AT THIS TIME TO STOP. I TOOK CAR TO DEALER AND THEY SAID THIS IS NORMAL. THAT IS NOT WHAT NISSAN ADVERTISE. THIS BEHAVIOR IS QUITE DANGEROUS OF THESE CARS, AND MY EXPECTATION IS THE CAR NEED TO STOP IF THERE IS AN OBSTRUCTION IN THE ROAD, WHEN THE GREEN STEERING WHEEL ON DASH IS SHOWING THAT CAR IS DOING AUTO-STEER.
Additional Notes:
THIS NISSAN CAR IS EQUIPPED WITH FEATURES NAMED, PRO-PILOT ASSIST (PPA), INTELLIGENT CRUISE CONTROL (ICC) AND EMERGENCY BRAKE ASSIST (EBA). WHEN ENGAGED, IT IS SUPPOSED TO KEEP LANES AND FOLLOW DISTANCE IF THERE IS A CAR IN FRONT. WHEN THE CAR IN FRONT IS STOPPED THIS CAR IS SUPPOSED TO STOP AS WELL. PPA WHEN ENGAGED, IF THERE ARE GOOD ROAD MARKINGS, WILL SHOW A GREEN STEARING ON THE DASH BOARD, TO SHOW THAT CAR CAN STEER IT SELF. HOWEVER IF THERE IS A CAR STOPPED IN FRONT ON THE SAME LANE (EX. STOPPED FOR A RED LIGHT), THIS CAR DO NOT DETECT THAT THERE IS A CAR STOPPED, AND KEEP GOING FORWARD UNTIL CRASH INTO THE STOPPED CAR, DRIVER HAVE TO INTEVENE TO STOP AT THIS TIME TO STOP. I TOOK CAR TO DEALER AND THEY SAID THIS IS NORMAL. THAT IS NOT WHAT NISSAN ADVERTISE. THIS BEHAVIOR IS QUITE DANGEROUS OF THESE CARS, AND MY EXPECTATION IS THE CAR NEED TO STOP IF THERE IS AN OBSTRUCTION IN THE ROAD, WHEN THE GREEN STEERING WHEEL ON DASH IS SHOWING THAT CAR IS DOING AUTO-STEER.
Mfg Campaign: 11092604
Recall Date: May 9, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Corrective Action:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Additional Notes:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Mfg Campaign: 11092600
Recall Date: May 8, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Corrective Action:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Additional Notes:
WHEN THE BRAKES ARE APPLIED MODERATELY AT AROUND 40MPH TO SLOW DOWN, AND IF A WHEEL GO ON TOP OF SOME BUMPS OR POT HOLES, CAR SEEMS TO LOOSE BRAKING POWER, BRAKE PADEL DROP ABOUT 1 INCH, HAVE TO PEDAL HARD TO GET THE BRAKES BACK. AT ONE TIME I SAW A MESSAGE ON DASHBOARD "NOT AVAILABLE" WHICH I WAS NOT ABLE TO READ AND CONFIRM, AS THIS HAPPENED IN A PANIC SITUATION. THIS IS OCCATIONAL BUT HAS HAPPENED TO BE 4 - 5 TIMES NOW. MY GUESS IS CAR TRY TO APPLY REGENERATIVE BRAKES FIRST, IF THAT CANNOT WORK DUE TO EXCESSIVE, BUMP / POT-HOLE ON THE ROAD, IT GIVE UP, AND AS A RESULT, CAR LOOSE BRAKING POWER FOR 1-2 SECONDS. THIS 2 SECONDS CAN BE LIFE AND DEATH IN AN EMERGENCY BRAKING SITUATION. I TOOK THE CAR TO DEALER, AND THEY SAID, NO ISSUES FOUND. THIS PROBLEM IS HARD TO REPRODUCE, BUT CAN BE REPRODUCED. THIS HAPPENED IN LOCAL ROADS WITH 45MPH SPEED LIMIT. ONE TIME WHEN THERE WAS ROUGH ROAD DUE TO CONSTRUCTION. ANOTHER TIME WHEN ONE TIRE WAS GOING ON TOP OF ROAD DIVIDERS WHICH ARE ABOUT 1 INCH TALL AND 1 FOOT APART, IT HAD MANY OF THESE NEXT TO EACH OTHER, WHEN I WAS APPLYING BRAKE.
Mfg Campaign: 11092600
Recall Date: May 8, 2018
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