Complaints & Recalls
Official Safety Recalls - Important!
68 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC752
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 LEAF electric vehicles. Under certain circumstances, the images for the back-up camera can disappear while in reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2020
Consumer Complaints
90 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Corrective Action:
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Additional Notes:
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Mfg Campaign: 11607327
Recall Date: Aug 8, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
Corrective Action:
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
Additional Notes:
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
Mfg Campaign: 11605007
Recall Date: Jul 28, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
Corrective Action:
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
Additional Notes:
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
Mfg Campaign: 11571778
Recall Date: Feb 13, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Corrective Action:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Additional Notes:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Mfg Campaign: 11561110
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Corrective Action:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Additional Notes:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Mfg Campaign: 11561110
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Corrective Action:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Additional Notes:
About 3 months ago, I took this car in after receiving a recall notice for unexpected acceleration while on adaptive cruise control even though this was an issue I had never experienced before. But on monday, driving in stop and go traffic in light rain (intermittent wipers on slow setting), all of a sudden the car started accelerating directly towards the car 20 feet or so in front of us; the brakes had to be manually slammed on to bring the car to stop with now only 2-3 feet or so between the two cars. This was very alarming. When I spoke to the dealership about them needing to fix this safety issue and how I thought it must be related to the recall, they said it could not be given it first happened 3 months later and I would have to pay for an evaluation and if they found anything wrong for the repair. I am reporting this and would like to know if other Nissan Leafs are seeing the same issue post-recall repair. I will say it doesn't happen all the time since I like and use adaptive cruise control regularly. I carefully tried it after this event but with much more distance between me and the car in front and it did slow the car down as it normally does when traffic slowed, but again, I never got as close to the car as this time and it was not raining so who knows. I have reported this to Nissan corporate and was told someone would call me back in the next few days.
Mfg Campaign: 11561110
Recall Date: Dec 20, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.
Corrective Action:
I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.
Additional Notes:
I was driving on Interstate Highway H-3, uphill at 55 mph, when the % charge on the high-voltage battery instantaneously dropped from 18 to 5%. The warning light also came on. I was not using the A/C at the time. Over the next 30 seconds or so, the gauge quickly went from 5...4...3...2....1. By dumb luck, as the gauge hit 1%, I hit peak elevation on the mountain pass, and was able to coast in neutral until the freeway starts going downhill. Normally, an 18% charge would have been more than enough to comfortable complete my trip home from where I was on H-3 at the time. A sudden drop in battery % could lead to a cutoff of the motor, which at high-speed on a highway could cause a serious accident. I have subsequently done a battery health test and found the State of Health rating to be 90%. There don't appear to be any bad cells in the battery that would explain the sudden drop while driving. My hunch is that this problem is related to the firmware update I received at the Nissan dealer to address NHTSA Campaign Number: 23V494000.
Mfg Campaign: 11557509
Recall Date: Nov 29, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Corrective Action:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Additional Notes:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Mfg Campaign: 11549490
Recall Date: Oct 11, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Corrective Action:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Additional Notes:
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Mfg Campaign: 11549490
Recall Date: Oct 11, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.
Corrective Action:
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.
Additional Notes:
1. Unexpected acceleration, AC power, Computer dash controls, and Computer programming for GPS coordinates for charging stations out of date and or tampered with (status was "out of range" and did not match range number on the odometer. Computer Programming for charge stations is a dynamic feature when it works right. Its a component of the vehicle to be able to operate and get people to where they need to go, and it was malfunctioning on a recent road trip and gave me bad intel, etc. Again, the intel did not match the instrument panel located under the steering column. 2. This vehicle has been serviced with a software update that was supposed to correct the Issues. It did not work. 3. Nissan put the situation back in my lap and asked me to drive them around (three times now to "replicate")?! I did on the second or third visit, and could not get the unexpected acceleration to replicate during that 45 minute drive. The other issues they have completely dismissed. Please note: These issues have been well documented by your website and EV Insiders (see recalls), and by ME (the consumer and purchaser of that car). 4. The chief network architects for Nissan according to LinkedIn are: Juan Valdez Cybersecurity and network architect, Shane Callahan CISO, and or Arnold Hahamyan Cheif Enterprise Architect (Nissan Americas). Can someone reach out to these guys to see what is chiefly responsible for the flaw in their gateway/software. And why a 2020 Leaf why the programing to find charging station is flawed and or corrupted? 5. Last, since whatever software change occurred and or cyber attack (assuming), Emode is the safest way to drive the car, economy drive has had the problem with unexpected acceleration. Note: Car sped up after taking foot off accelerator and between foot pedal breaking, this occurred coming up to Red lights, parking, car wash, etc. 6. Theres something wrong with the cruise control too, and it does not always work right.
Mfg Campaign: 11545658
Recall Date: Sep 20, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Corrective Action:
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Additional Notes:
Makes clicking sound when changing from Park to Drive mode or Drive to Park, Park to Reverse, etc. The click is loud enough to hear with windows closed. The clicks are also heard when starting to accelerate or when decelerating. I first noticed this a few months ago, but these clicking sounds seem to be getting louder.
Mfg Campaign: 11535310
Recall Date: Jul 30, 2023
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Corrective Action:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Additional Notes:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Mfg Campaign: 11531755
Recall Date: Jul 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Corrective Action:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Additional Notes:
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
Mfg Campaign: 11531755
Recall Date: Jul 12, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
Corrective Action:
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
Additional Notes:
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
Mfg Campaign: 11502632
Recall Date: Jan 19, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? AEB may have malfunctioned. Yes, I will provide the car for official inspection. How was your safety or the safety of others put at risk? Possible injuries from abrupt braking; possible and likely rear-end collision if drivers behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have not contacted Nissan. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. I have not contacted any gov agency or insurance carrier. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. I saw three red flashes and associated sounds warning of imminent collision - even though NOTHING was in front of the car that would cause the AEB to engage. Below is my incident description: My work has an underground garage. I was entering the garage, went down one level, and then on my way back up the next level. There are speed bumps going down and going up, so you cannot go very fast. On my way back up (incline), the AEB unexpectedly activated with red buttons flashing about three times with sound (as if I was about to crash into something) and then the car abruptly stopped. I stepped on the accelerator to try and go and it would not budge. I'm still on the incline. If there were cars behind me, I would have most likely been rear-ended because this incident came out of nowhere and my car just stopped. There were no moving cars in front of me that would indicate a near collision, only parked cars. I had driven this route in the past so I don't know what was different today. Car just stopped. I am still on incline; placed car in park; waited few seconds; placed car in drive and was finally able to move the car.
Mfg Campaign: 11487085
Recall Date: Sep 29, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Mfg Campaign: 11451220
Recall Date: Feb 9, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact stated while driving approximately 50 MPH in the rain, a tree branch fell and struck the passenger’s side of the vehicle causing the air bags to deploy. The contact stated that he lost control of the vehicle when the air bags deployed. Additionally, the vehicle lost steering and braking functionality. There was an unknown warning light illuminated during the failure. The vehicle then lost electrical and motive power and rolled to a complete stop. There was no injury sustained. The vehicle was towed to an independent mechanic and was still awaiting the needed repairs. Neither a dealer nor the manufacturer had been contacted or notified of the failure. The approximate failure mileage was 12,000.
Mfg Campaign: 11451220
Recall Date: Feb 9, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
Corrective Action:
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
Additional Notes:
Defroster is not working at all. Spoke to dealer, needs new part and Nissan corporate. Nothing moving. Live in denver, having a working defroster is extremely important.
Mfg Campaign: 11450148
Recall Date: Feb 3, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Corrective Action:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Additional Notes:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Mfg Campaign: 11434729
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Corrective Action:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Additional Notes:
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
Mfg Campaign: 11434729
Recall Date: Sep 28, 2021
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