Complaints & Recalls
Official Safety Recalls - Important!
68 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R24B2
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2022 LEAF vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23D7
Recall Date: Feb 2, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The vehicle may accelerate unintentionally if the driving mode is changed ("D" to "B"; e-Pedal "On"; or "ECO" mode) after disengaging the cruise control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R23A6
Recall Date: Jul 17, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2023 LEAF vehicles. The Owner's Manual instructions for defroster operation are incorrect, and may result in reduced defroster performance under specific conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C5
Recall Date: Feb 2, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: PC752
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2020 LEAF electric vehicles. Under certain circumstances, the images for the back-up camera can disappear while in reverse. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2020
Consumer Complaints
90 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Corrective Action:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Additional Notes:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Mfg Campaign: 11434735
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Corrective Action:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Additional Notes:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
Mfg Campaign: 11434735
Recall Date: Sep 28, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Mfg Campaign: 11428439
Recall Date: Aug 9, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2020 Nissan Leaf. The contact stated that the battery gauge was reading incorrectly. The contact stated that while doing a 70-mile roundtrip with 173 miles battery life, the battery gauge indicated the battery level was at 70 miles remaining. The vehicle was not diagnosed or repaired. The manufacturer was informed of failure and informed the contact that they were unable to assist. The failure mileage was approximately 10,000.
Mfg Campaign: 11428439
Recall Date: Aug 9, 2021
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Corrective Action:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Additional Notes:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Mfg Campaign: 11395644
Recall Date: Feb 10, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Corrective Action:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Additional Notes:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Mfg Campaign: 11395644
Recall Date: Feb 10, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Corrective Action:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Additional Notes:
"AUTOMATIC BRAKING SYSTEM FAILED TO ENGAGE" ON A OFFRAMP LANE FROM FREEWAY 5 SOUTHBOUND TO CROWN VALLEY PARKWAY OFF RAMP WHILE TRAVELING APPROXIMATELY 25MPH I REAR ENDED A VEHICLE THAT WAS AT DEAD STOP AND THAT VEHICLE REAR ENDED A SECOND VEHICLE. CALIFORNIA HIGHWAY PATROL WAS CALLED AND REPORT WAS DOCUMENTED WHICH IS ATTACHED. THIS HAPPENED ON DECEMBER 22,2020 AT ABOUT 7PM, DARK CLEAR EVENING IN THE CITY OF MISSION VIEJO. IT WAS ON THE STRAIGHT FREEWAY LANE LEADING TO THE OFFRAMP WITH OTHER LANES ON THE FREEWAY MOVING FREELY. UPON DISCUSSION WITH NISSAN INVESTIGATION (CLAIM NO. 42994813) 615 725 7590, THEY SUMMARIZED 10 PAGE DISCLAIMER FROM OWNERS MANUAL STATING THAT BRAKING SYSTEM IS NOT 100%. ITS UNDERSTANDABLE IF THE VEHICLE WAS OLD BUT THIS IS A NEW VEHICLE WITH WHAT IS ADVERTISED AS A AUTOMATIC BRAKING SYSTEM AND THAT SYSTEM DID NOT WORK. I MANUALLY BRAKED TO A CRASH.
Mfg Campaign: 11395644
Recall Date: Feb 10, 2021
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.
Corrective Action:
TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.
Additional Notes:
TL* THE CONTACT OWNS A 2020 NISSAN LEAF. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS A THUMPING NOISE WAS PRESENT COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HARBOR NISSAN LOCATED AT 4336 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33980 WHO DIAGNOSED THAT THE DRIVESHAFT AND CV JOINT WAS FAULTY AND THE AXLE NUT NEEDED TO BE RETORQUED. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE AND WAS CONCERNED THAT THE REPAIR FAILED TO ADEQUATELY ADDRESS THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 720.
Mfg Campaign: 11390469
Recall Date: Jan 28, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REVERSE CAMERA SYSTEM THAT ACTIVATES WHEN THE CAR IS IN REVERSE IS SO BLURRY THAT IT IS IMPOSSIBLE TO DISTINGUISH OBJECTS. YOU CAN'T TELL IF THAT'S A BOX IN THE DRIVEWAY BEHIND YOUR CAR OR A BABY SEAT WITH A BABY IN IT. FOR TEST PURPOSES A SIGN WITH 3-INCH LETTERS PLACED 48 INCHES FROM THE CAMERA IS COMPLETELY ILLEGIBLE ON SCREEN. NISSAN REPORTS THAT THIS IS NORMAL OPERATION FOR THE 2020 LEAF REAR CAMERA. I AM ATTACHING A PICTURE OF THE REAR CAMERA SCREEN ALONG WITH A PICTURE OF THE EXACT SAME SCENE TAKEN WITH A CELL PHONE. THE QUALITY DIFFERENCE IS QUITE STRIKING, AND ILLUSTRATES HOW POTENTIALLY DANGEROUS THE 2020 LEAF REAR CAMERA COULD BE FOR DRIVERS.
Corrective Action:
THE REVERSE CAMERA SYSTEM THAT ACTIVATES WHEN THE CAR IS IN REVERSE IS SO BLURRY THAT IT IS IMPOSSIBLE TO DISTINGUISH OBJECTS. YOU CAN'T TELL IF THAT'S A BOX IN THE DRIVEWAY BEHIND YOUR CAR OR A BABY SEAT WITH A BABY IN IT. FOR TEST PURPOSES A SIGN WITH 3-INCH LETTERS PLACED 48 INCHES FROM THE CAMERA IS COMPLETELY ILLEGIBLE ON SCREEN. NISSAN REPORTS THAT THIS IS NORMAL OPERATION FOR THE 2020 LEAF REAR CAMERA. I AM ATTACHING A PICTURE OF THE REAR CAMERA SCREEN ALONG WITH A PICTURE OF THE EXACT SAME SCENE TAKEN WITH A CELL PHONE. THE QUALITY DIFFERENCE IS QUITE STRIKING, AND ILLUSTRATES HOW POTENTIALLY DANGEROUS THE 2020 LEAF REAR CAMERA COULD BE FOR DRIVERS.
Additional Notes:
THE REVERSE CAMERA SYSTEM THAT ACTIVATES WHEN THE CAR IS IN REVERSE IS SO BLURRY THAT IT IS IMPOSSIBLE TO DISTINGUISH OBJECTS. YOU CAN'T TELL IF THAT'S A BOX IN THE DRIVEWAY BEHIND YOUR CAR OR A BABY SEAT WITH A BABY IN IT. FOR TEST PURPOSES A SIGN WITH 3-INCH LETTERS PLACED 48 INCHES FROM THE CAMERA IS COMPLETELY ILLEGIBLE ON SCREEN. NISSAN REPORTS THAT THIS IS NORMAL OPERATION FOR THE 2020 LEAF REAR CAMERA. I AM ATTACHING A PICTURE OF THE REAR CAMERA SCREEN ALONG WITH A PICTURE OF THE EXACT SAME SCENE TAKEN WITH A CELL PHONE. THE QUALITY DIFFERENCE IS QUITE STRIKING, AND ILLUSTRATES HOW POTENTIALLY DANGEROUS THE 2020 LEAF REAR CAMERA COULD BE FOR DRIVERS.
Mfg Campaign: 11367047
Recall Date: Oct 29, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."
Corrective Action:
ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."
Additional Notes:
ON SEVERAL OCCASIONS IN BOTH RURAL AND SUBURBAN ENVIRONMENTS, REGARDLESS OF WEATHER TEMPERATURE OUTSIDE AND DURING NORMAL FORWARD DRIVING MOTION, THE CAR REPORTS THAT THE FORWARD CAMERA OVERHEATS AND IMMEDIATELY RENDERS THE COLLISION AVOIDANCE SYSTEM AND PROPILOT INOPERATIVE. DASH LIGHTS PICTURE INCLUDED.1ST OVERHEATING OCCURRENCE HAPPENED ON APRIL 15, 2020 AND THE AFTER 2 MORE OCCURRENCES I TOOK A PICTURE ON JULY 6, 2020. NISSAN SERVICE REFUSES TO ACKNOWLEDGE THIS AS A SAFETY ISSUE AND DISMISSES THE ISSUE WHEN I REQUEST SERVICE, STATING THAT IT IS "NORMAL OPERATION."
Mfg Campaign: 11355182
Recall Date: Sep 15, 2020
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