Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
133 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN MAXIMA. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, THE CRUISE CONTROL FUNCTION WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN MAXIMA. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, THE CRUISE CONTROL FUNCTION WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN MAXIMA. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING LIGHT WAS CONSTANTLY ILLUMINATED. ADDITIONALLY, THE CRUISE CONTROL FUNCTION WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11311851
Recall Date: Feb 27, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD MY 2017 MAXIMA INTO THE DEALERSHIP ( TIM DAHLE IN SALT LAKE CITY UT) ON 10-22 2019 FOR AN ANTI-FREEZE PROBLEM. THE ANTI-FREEZE IS BEING USED BUT NOT LEAKING ANYWHERE. THEY REPLACED THE RADIATOR CAP AND DID NOT SEE ANY NOTICEABLE LEAKS , TOPPED OFF THE COOLING SYSTEM AND SAID COULD NOT FIND THE PROBLEM, SAID IT WAS NORMAL FOR THE HOLDING TANK ON THE SIDE TO BE LOW. I DISAGREED AND THOUGHT IT WAS AN INTERNAL PROBLEM WITH THE ENGINE, THEY SAID COULD SEE NO PROBLEM. A MONTH LATER I HAVE NO ANTI-FREEZE IN MY RESERVE TANK AFTER DRIVING ONLY ABOUT 50 MILES AROUND TOWN. WHEN I FIRST BOUGHT THE CAR NEW I NOTICED IT WAS LOW ON ANTI-FREEZE, A YEAR AGO I TOOK IT IN FOR AN OIL CHANGE THEY TOPPED OFF ANTI-FREEZE AND IT HAS BEEN LEAKING FROM THE DAY I BOUGHT IT, THEY SAY THAT IS NORMAL AND I DISAGREE. MY WARRANTY IS UP IN JUNE OF 2020.
Corrective Action:
I HAVE HAD MY 2017 MAXIMA INTO THE DEALERSHIP ( TIM DAHLE IN SALT LAKE CITY UT) ON 10-22 2019 FOR AN ANTI-FREEZE PROBLEM. THE ANTI-FREEZE IS BEING USED BUT NOT LEAKING ANYWHERE. THEY REPLACED THE RADIATOR CAP AND DID NOT SEE ANY NOTICEABLE LEAKS , TOPPED OFF THE COOLING SYSTEM AND SAID COULD NOT FIND THE PROBLEM, SAID IT WAS NORMAL FOR THE HOLDING TANK ON THE SIDE TO BE LOW. I DISAGREED AND THOUGHT IT WAS AN INTERNAL PROBLEM WITH THE ENGINE, THEY SAID COULD SEE NO PROBLEM. A MONTH LATER I HAVE NO ANTI-FREEZE IN MY RESERVE TANK AFTER DRIVING ONLY ABOUT 50 MILES AROUND TOWN. WHEN I FIRST BOUGHT THE CAR NEW I NOTICED IT WAS LOW ON ANTI-FREEZE, A YEAR AGO I TOOK IT IN FOR AN OIL CHANGE THEY TOPPED OFF ANTI-FREEZE AND IT HAS BEEN LEAKING FROM THE DAY I BOUGHT IT, THEY SAY THAT IS NORMAL AND I DISAGREE. MY WARRANTY IS UP IN JUNE OF 2020.
Additional Notes:
I HAVE HAD MY 2017 MAXIMA INTO THE DEALERSHIP ( TIM DAHLE IN SALT LAKE CITY UT) ON 10-22 2019 FOR AN ANTI-FREEZE PROBLEM. THE ANTI-FREEZE IS BEING USED BUT NOT LEAKING ANYWHERE. THEY REPLACED THE RADIATOR CAP AND DID NOT SEE ANY NOTICEABLE LEAKS , TOPPED OFF THE COOLING SYSTEM AND SAID COULD NOT FIND THE PROBLEM, SAID IT WAS NORMAL FOR THE HOLDING TANK ON THE SIDE TO BE LOW. I DISAGREED AND THOUGHT IT WAS AN INTERNAL PROBLEM WITH THE ENGINE, THEY SAID COULD SEE NO PROBLEM. A MONTH LATER I HAVE NO ANTI-FREEZE IN MY RESERVE TANK AFTER DRIVING ONLY ABOUT 50 MILES AROUND TOWN. WHEN I FIRST BOUGHT THE CAR NEW I NOTICED IT WAS LOW ON ANTI-FREEZE, A YEAR AGO I TOOK IT IN FOR AN OIL CHANGE THEY TOPPED OFF ANTI-FREEZE AND IT HAS BEEN LEAKING FROM THE DAY I BOUGHT IT, THEY SAY THAT IS NORMAL AND I DISAGREE. MY WARRANTY IS UP IN JUNE OF 2020.
Mfg Campaign: 11281933
Recall Date: Nov 23, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
NISSAN MAXIMA SUNROOF BROKE FROM WEATHER CHANGES AND RESULTED IN A LARGE CRACK AND HOLE IN THE CENTER. REALIZED AS I WAS DRIVING BY HEARING WIND IN THE CAR. HAPPENED WHILE STATIONARY
Corrective Action:
NISSAN MAXIMA SUNROOF BROKE FROM WEATHER CHANGES AND RESULTED IN A LARGE CRACK AND HOLE IN THE CENTER. REALIZED AS I WAS DRIVING BY HEARING WIND IN THE CAR. HAPPENED WHILE STATIONARY
Additional Notes:
NISSAN MAXIMA SUNROOF BROKE FROM WEATHER CHANGES AND RESULTED IN A LARGE CRACK AND HOLE IN THE CENTER. REALIZED AS I WAS DRIVING BY HEARING WIND IN THE CAR. HAPPENED WHILE STATIONARY
Mfg Campaign: 11279246
Recall Date: Nov 10, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHAT CAUSES MY 2017 MAXIMA'S BLIND SPOT WARNING SYSTEM TO RANDOMLY TURN OFF THEN BACK ON HOURS LATER? COULD FAULTY RADARS IN NISSAN'S EMERGENCY BRAKING KILL PEOPLE? THIS IS A HUGE SAFETY ISSUE AS YOU RELY ON THESE SENSOR WHEN DRIVING AND THIS CAN CAUSE FATAL ACCIDENTS. WHEN THIS BSW SYSTEM FAILED, I DID CYCLE THE BLIND SPOT OFF THEN BACK ON AGAIN TO NO AVAIL. I DID EXPERIENCE THIS PROBLEMS WITHIN THE 1ST YEAR BUT I CHALKED UP TO MY NEWNESS TO THE CAR AND BRAND. WHAT IS NISSAN WILLING TO DO RESOLVE THIS UNSAFE SITUATION? TONY IN OHIO, USA
Corrective Action:
WHAT CAUSES MY 2017 MAXIMA'S BLIND SPOT WARNING SYSTEM TO RANDOMLY TURN OFF THEN BACK ON HOURS LATER? COULD FAULTY RADARS IN NISSAN'S EMERGENCY BRAKING KILL PEOPLE? THIS IS A HUGE SAFETY ISSUE AS YOU RELY ON THESE SENSOR WHEN DRIVING AND THIS CAN CAUSE FATAL ACCIDENTS. WHEN THIS BSW SYSTEM FAILED, I DID CYCLE THE BLIND SPOT OFF THEN BACK ON AGAIN TO NO AVAIL. I DID EXPERIENCE THIS PROBLEMS WITHIN THE 1ST YEAR BUT I CHALKED UP TO MY NEWNESS TO THE CAR AND BRAND. WHAT IS NISSAN WILLING TO DO RESOLVE THIS UNSAFE SITUATION? TONY IN OHIO, USA
Additional Notes:
WHAT CAUSES MY 2017 MAXIMA'S BLIND SPOT WARNING SYSTEM TO RANDOMLY TURN OFF THEN BACK ON HOURS LATER? COULD FAULTY RADARS IN NISSAN'S EMERGENCY BRAKING KILL PEOPLE? THIS IS A HUGE SAFETY ISSUE AS YOU RELY ON THESE SENSOR WHEN DRIVING AND THIS CAN CAUSE FATAL ACCIDENTS. WHEN THIS BSW SYSTEM FAILED, I DID CYCLE THE BLIND SPOT OFF THEN BACK ON AGAIN TO NO AVAIL. I DID EXPERIENCE THIS PROBLEMS WITHIN THE 1ST YEAR BUT I CHALKED UP TO MY NEWNESS TO THE CAR AND BRAND. WHAT IS NISSAN WILLING TO DO RESOLVE THIS UNSAFE SITUATION? TONY IN OHIO, USA
Mfg Campaign: 11270811
Recall Date: Oct 24, 2019
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE AN OBD READING OF P0171 P0174 P219B AFTER I CHANGED THE BATTERY ON IT.
Corrective Action:
I HAVE AN OBD READING OF P0171 P0174 P219B AFTER I CHANGED THE BATTERY ON IT.
Additional Notes:
I HAVE AN OBD READING OF P0171 P0174 P219B AFTER I CHANGED THE BATTERY ON IT.
Mfg Campaign: 11270065
Recall Date: Oct 21, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Corrective Action:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Additional Notes:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Mfg Campaign: 11268113
Recall Date: Oct 12, 2019
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Corrective Action:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Additional Notes:
DRIVER SEATBELT INDICATOR DOES NOT CHIME OR DISPLAY WHEN BELT IS UNBUCKLED. ONLY WORKS FOR THE PASSENGER.
Mfg Campaign: 11268113
Recall Date: Oct 12, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
THE FRONT RADAR SENSOR DEACTIVATES ON MANY DIFFERENT OCCASIONS NO MATTER WHAT THE WEATHER IS. IT STATES THAT IT IS UNAVAILABLE DUE TO RADAR OBSTRUCTION BUT THERE IS NOTHING BLOCKING THE RADAR. THE AEB WILL AUTOMATICALLY ENGAGE WITHOUT WARNING FOR NO REASON. THIS HAS HAPPENED SEVERAL TIMES, ONCE WHILE I WAS ON A HIGHWAY. I TOOK THE CAR IN THE FIRST IN MARCH 2019. TODAY WHEN I TOOK THE CAR IN I WAS TOLD BY SERVICE PERSONNEL THAT HE COULD NOT GUARANTEE THAT IT WON'T HAPPEN AGAIN, AND HE HATES TO SEE WHAT HAPPENS THIS WINTER.
Corrective Action:
THE FRONT RADAR SENSOR DEACTIVATES ON MANY DIFFERENT OCCASIONS NO MATTER WHAT THE WEATHER IS. IT STATES THAT IT IS UNAVAILABLE DUE TO RADAR OBSTRUCTION BUT THERE IS NOTHING BLOCKING THE RADAR. THE AEB WILL AUTOMATICALLY ENGAGE WITHOUT WARNING FOR NO REASON. THIS HAS HAPPENED SEVERAL TIMES, ONCE WHILE I WAS ON A HIGHWAY. I TOOK THE CAR IN THE FIRST IN MARCH 2019. TODAY WHEN I TOOK THE CAR IN I WAS TOLD BY SERVICE PERSONNEL THAT HE COULD NOT GUARANTEE THAT IT WON'T HAPPEN AGAIN, AND HE HATES TO SEE WHAT HAPPENS THIS WINTER.
Additional Notes:
THE FRONT RADAR SENSOR DEACTIVATES ON MANY DIFFERENT OCCASIONS NO MATTER WHAT THE WEATHER IS. IT STATES THAT IT IS UNAVAILABLE DUE TO RADAR OBSTRUCTION BUT THERE IS NOTHING BLOCKING THE RADAR. THE AEB WILL AUTOMATICALLY ENGAGE WITHOUT WARNING FOR NO REASON. THIS HAS HAPPENED SEVERAL TIMES, ONCE WHILE I WAS ON A HIGHWAY. I TOOK THE CAR IN THE FIRST IN MARCH 2019. TODAY WHEN I TOOK THE CAR IN I WAS TOLD BY SERVICE PERSONNEL THAT HE COULD NOT GUARANTEE THAT IT WON'T HAPPEN AGAIN, AND HE HATES TO SEE WHAT HAPPENS THIS WINTER.
Mfg Campaign: 11257548
Recall Date: Sep 23, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASE THE MAXIMA CERTIFIED PRE-OWNED ON JUNE 2017. IN SEPTEMBER 2018, I NEEDED TO HAVE THE DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. IN JULY 2019, I NEEDED TO HAVE THE SAME DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. WHY DOES THIS KEEP FAILING? THIS SENSOR CONTROLS THE EMERGENCY BRAKING SYSTEM AND THE ADAPTIVE CRUISE CONTROL. THE CAR WILL NOT OPERATE AS ADVERTISED IF THIS SENSOR IS NOT WORKING. SOON MY WARRANTY WILL EXPIRE AND I WILL NEED TO REPLACE THIS EVERY YEAR?
Corrective Action:
I PURCHASE THE MAXIMA CERTIFIED PRE-OWNED ON JUNE 2017. IN SEPTEMBER 2018, I NEEDED TO HAVE THE DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. IN JULY 2019, I NEEDED TO HAVE THE SAME DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. WHY DOES THIS KEEP FAILING? THIS SENSOR CONTROLS THE EMERGENCY BRAKING SYSTEM AND THE ADAPTIVE CRUISE CONTROL. THE CAR WILL NOT OPERATE AS ADVERTISED IF THIS SENSOR IS NOT WORKING. SOON MY WARRANTY WILL EXPIRE AND I WILL NEED TO REPLACE THIS EVERY YEAR?
Additional Notes:
I PURCHASE THE MAXIMA CERTIFIED PRE-OWNED ON JUNE 2017. IN SEPTEMBER 2018, I NEEDED TO HAVE THE DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. IN JULY 2019, I NEEDED TO HAVE THE SAME DISTANCE SENSOR ARRAY REPLACED UNDER WARRANTY. WHY DOES THIS KEEP FAILING? THIS SENSOR CONTROLS THE EMERGENCY BRAKING SYSTEM AND THE ADAPTIVE CRUISE CONTROL. THE CAR WILL NOT OPERATE AS ADVERTISED IF THIS SENSOR IS NOT WORKING. SOON MY WARRANTY WILL EXPIRE AND I WILL NEED TO REPLACE THIS EVERY YEAR?
Mfg Campaign: 11234064
Recall Date: Jul 23, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
"TAKATA RECALL" I RECENTLY PURCHASED A 2017 NISSAN MAXIMA SV AND SINCE I HAVE ACQUIRED THIS VEHICLE I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. AS I AM DRIVING THE CAR THE BRAKES MAKE A GRINDING NOISE. I HAVE TAKING THE CAR FOR MAINTENANCE ON TWO SEPARATE OCCASION AT POHANKA NISSAN (WHERE I PURCHASED THE CAR) AND COLONIAL NISSAN. BOTH PLACES CONVEYED TO ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES BUT EITHER LOCATION DID NOT DRIVE THE CAR. THIS IS UNACCEPTABLE FOR A NEWER MODEL VEHICLE TO EXPERIENCE SUCH A DEFECTIVE ISSUE. THIS IS A SAFETY HAZARD AND I FEAR THAT MY BRAKES WILL GIVE OUT WHILE MY FAMILY AND I ARE DRIVING. I HAVE NEVER FILLED OUT A COMPLAINT BEFORE FOR MY NISSANS VEHICLES BUT I AM A FAITHFUL NISSAN BUYER THAT WOULD LIKE THIS ISSUE RESOLVED.
Corrective Action:
"TAKATA RECALL" I RECENTLY PURCHASED A 2017 NISSAN MAXIMA SV AND SINCE I HAVE ACQUIRED THIS VEHICLE I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. AS I AM DRIVING THE CAR THE BRAKES MAKE A GRINDING NOISE. I HAVE TAKING THE CAR FOR MAINTENANCE ON TWO SEPARATE OCCASION AT POHANKA NISSAN (WHERE I PURCHASED THE CAR) AND COLONIAL NISSAN. BOTH PLACES CONVEYED TO ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES BUT EITHER LOCATION DID NOT DRIVE THE CAR. THIS IS UNACCEPTABLE FOR A NEWER MODEL VEHICLE TO EXPERIENCE SUCH A DEFECTIVE ISSUE. THIS IS A SAFETY HAZARD AND I FEAR THAT MY BRAKES WILL GIVE OUT WHILE MY FAMILY AND I ARE DRIVING. I HAVE NEVER FILLED OUT A COMPLAINT BEFORE FOR MY NISSANS VEHICLES BUT I AM A FAITHFUL NISSAN BUYER THAT WOULD LIKE THIS ISSUE RESOLVED.
Additional Notes:
"TAKATA RECALL" I RECENTLY PURCHASED A 2017 NISSAN MAXIMA SV AND SINCE I HAVE ACQUIRED THIS VEHICLE I HAVE BEEN HAVING PROBLEMS WITH MY BRAKES. AS I AM DRIVING THE CAR THE BRAKES MAKE A GRINDING NOISE. I HAVE TAKING THE CAR FOR MAINTENANCE ON TWO SEPARATE OCCASION AT POHANKA NISSAN (WHERE I PURCHASED THE CAR) AND COLONIAL NISSAN. BOTH PLACES CONVEYED TO ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES BUT EITHER LOCATION DID NOT DRIVE THE CAR. THIS IS UNACCEPTABLE FOR A NEWER MODEL VEHICLE TO EXPERIENCE SUCH A DEFECTIVE ISSUE. THIS IS A SAFETY HAZARD AND I FEAR THAT MY BRAKES WILL GIVE OUT WHILE MY FAMILY AND I ARE DRIVING. I HAVE NEVER FILLED OUT A COMPLAINT BEFORE FOR MY NISSANS VEHICLES BUT I AM A FAITHFUL NISSAN BUYER THAT WOULD LIKE THIS ISSUE RESOLVED.
Mfg Campaign: 11233558
Recall Date: Jul 20, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER NUMEROUS VISITS TO THE NISSAN DEALERSHIP WITHOUT GETTING ANSWERS AND CLEARLY EXPLAINING THAT MY CAR IS EXPERIENCING CVT JUDDER AND VIBRATIONS. I HAVE BEEN EXPERIENCING THE VIBRATIONS AS TOLD TO NISSAN FOR AWHILE BUT I DON'T THINK THEY WANTED TO REPLACE MY CVT TRANSMISSION SINCE IT WAS STILL UNDER WARRANTY SO I WAS TOLD THE NOISE AND VIBRATIONS WERE NORMAL CVT CHATTER. I AM NOW PAST MY EXTENDED WARRANTY AND THE JUDDER AND VIBRATIONS HAVE ONLY GOTTEN WORSE. THE 2017 MAXIMA NEEDS TO BE ADDED TO THE VOLANTARY SERVICE BULLETINS LIKE THE 2016 DUE TO ALL THE COMPLAINTS ITS CURRENTLY ALREADY RECEIVING. MY MAXIMA NOW HAS 112,000K MILES BUT I HAVE BEEN SEEING THE SYMPTOMS SINCE AROUND 70K-80K MILES TO ONLY BE TOLD TIME AND TIME AGAIN ITS NORMAL WITH A POSSIBLE $3,700 TRANSMISSION BILL AWAITING ME FOR A CAR THAT HAS ONLY BEEN DRIVEN ON THE HIGHWAY LESS THAN 3 YEARS. NISSAN HAS SHOWN THAT THEIR CVT TRANSMISSIONS ARE EXTREMELY UNRELIABLE.
Corrective Action:
AFTER NUMEROUS VISITS TO THE NISSAN DEALERSHIP WITHOUT GETTING ANSWERS AND CLEARLY EXPLAINING THAT MY CAR IS EXPERIENCING CVT JUDDER AND VIBRATIONS. I HAVE BEEN EXPERIENCING THE VIBRATIONS AS TOLD TO NISSAN FOR AWHILE BUT I DON'T THINK THEY WANTED TO REPLACE MY CVT TRANSMISSION SINCE IT WAS STILL UNDER WARRANTY SO I WAS TOLD THE NOISE AND VIBRATIONS WERE NORMAL CVT CHATTER. I AM NOW PAST MY EXTENDED WARRANTY AND THE JUDDER AND VIBRATIONS HAVE ONLY GOTTEN WORSE. THE 2017 MAXIMA NEEDS TO BE ADDED TO THE VOLANTARY SERVICE BULLETINS LIKE THE 2016 DUE TO ALL THE COMPLAINTS ITS CURRENTLY ALREADY RECEIVING. MY MAXIMA NOW HAS 112,000K MILES BUT I HAVE BEEN SEEING THE SYMPTOMS SINCE AROUND 70K-80K MILES TO ONLY BE TOLD TIME AND TIME AGAIN ITS NORMAL WITH A POSSIBLE $3,700 TRANSMISSION BILL AWAITING ME FOR A CAR THAT HAS ONLY BEEN DRIVEN ON THE HIGHWAY LESS THAN 3 YEARS. NISSAN HAS SHOWN THAT THEIR CVT TRANSMISSIONS ARE EXTREMELY UNRELIABLE.
Additional Notes:
AFTER NUMEROUS VISITS TO THE NISSAN DEALERSHIP WITHOUT GETTING ANSWERS AND CLEARLY EXPLAINING THAT MY CAR IS EXPERIENCING CVT JUDDER AND VIBRATIONS. I HAVE BEEN EXPERIENCING THE VIBRATIONS AS TOLD TO NISSAN FOR AWHILE BUT I DON'T THINK THEY WANTED TO REPLACE MY CVT TRANSMISSION SINCE IT WAS STILL UNDER WARRANTY SO I WAS TOLD THE NOISE AND VIBRATIONS WERE NORMAL CVT CHATTER. I AM NOW PAST MY EXTENDED WARRANTY AND THE JUDDER AND VIBRATIONS HAVE ONLY GOTTEN WORSE. THE 2017 MAXIMA NEEDS TO BE ADDED TO THE VOLANTARY SERVICE BULLETINS LIKE THE 2016 DUE TO ALL THE COMPLAINTS ITS CURRENTLY ALREADY RECEIVING. MY MAXIMA NOW HAS 112,000K MILES BUT I HAVE BEEN SEEING THE SYMPTOMS SINCE AROUND 70K-80K MILES TO ONLY BE TOLD TIME AND TIME AGAIN ITS NORMAL WITH A POSSIBLE $3,700 TRANSMISSION BILL AWAITING ME FOR A CAR THAT HAS ONLY BEEN DRIVEN ON THE HIGHWAY LESS THAN 3 YEARS. NISSAN HAS SHOWN THAT THEIR CVT TRANSMISSIONS ARE EXTREMELY UNRELIABLE.
Mfg Campaign: 11229812
Recall Date: Jul 6, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FRONT FORWARD COLLISION SENSOR AUTOMATICALLY ENGAGED EMERGENCY BRAKING SYSTEM WITHOUT ANY OBSTRUCTION BEING IN THE ROADWAY WHICH CAUSED A SUDDEN UNSAFE LOCKUP OF THE BRAKES. I WAS ON A LARGE AIRPORT PARKING RAMP IN MOTION. THERE IS ALSO NUMEROUS TIMES WHEN THE FRONT RADAR SENSOR DEACTIVATES AND SAYS UNAVAILABLE DUE TO FRONT RADAR OBSTRUCTION.
Corrective Action:
FRONT FORWARD COLLISION SENSOR AUTOMATICALLY ENGAGED EMERGENCY BRAKING SYSTEM WITHOUT ANY OBSTRUCTION BEING IN THE ROADWAY WHICH CAUSED A SUDDEN UNSAFE LOCKUP OF THE BRAKES. I WAS ON A LARGE AIRPORT PARKING RAMP IN MOTION. THERE IS ALSO NUMEROUS TIMES WHEN THE FRONT RADAR SENSOR DEACTIVATES AND SAYS UNAVAILABLE DUE TO FRONT RADAR OBSTRUCTION.
Additional Notes:
FRONT FORWARD COLLISION SENSOR AUTOMATICALLY ENGAGED EMERGENCY BRAKING SYSTEM WITHOUT ANY OBSTRUCTION BEING IN THE ROADWAY WHICH CAUSED A SUDDEN UNSAFE LOCKUP OF THE BRAKES. I WAS ON A LARGE AIRPORT PARKING RAMP IN MOTION. THERE IS ALSO NUMEROUS TIMES WHEN THE FRONT RADAR SENSOR DEACTIVATES AND SAYS UNAVAILABLE DUE TO FRONT RADAR OBSTRUCTION.
Mfg Campaign: 11228536
Recall Date: Jun 30, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Corrective Action:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Additional Notes:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Mfg Campaign: 11222961
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Corrective Action:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Additional Notes:
AIRBAGS ARE OFF AND I DID NOT TURN THEM OFF. I AM CONCERNED DUE TO THE RECALLS
Mfg Campaign: 11222961
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Corrective Action:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Additional Notes:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Mfg Campaign: 11222963
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Corrective Action:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Additional Notes:
THIS ISSUE IS INTERMITTENT, HAS BEEN CHECKED SEVERAL TIMES BY MY DEALER AND DOES NOT SHOW UP IN ANY ERRORS. THE CAR WILL STALL AT RANDOM TIMES. IT STARTED OUT MOSTLY WHEN I STOPPED ACCELERATING, EITHER WHEN STOPPED AT A LIGHT OR TURNING A CORNER. OCCASIONALLY WILL STALL WHILE DRIVING. USUALLY IT IS VERY BRIEF BUT OCCASIONALLY TAKES A FEW SECONDS TO RE ENGAGE. ONLY ONCE ON THE FREEWAY BUT PRIMARILY ON CITY STREETS. I AM REPORTING THIS TODAY BUT IT HAS BEEN HAPPENING INTERMITTENTLY SAVE I PURCHASED THE VEHICLE SINCE MAY 2018.
Mfg Campaign: 11222963
Recall Date: Jun 27, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Corrective Action:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Additional Notes:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Mfg Campaign: 11219732
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Corrective Action:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Additional Notes:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Mfg Campaign: 11219732
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Corrective Action:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Additional Notes:
AEB SYSTEM STOP MY CAR IN THE MIDDLE ON THE FREEWAY
Mfg Campaign: 11219732
Recall Date: Jun 13, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN STOPPING FROM 55MPH DOWN BRAKES START SHAKING, PEDAL STARTS SHAKING FEELS LIKE THIS AINCE THE FIRST WEEK OF BUYING THE VEHICLE
Corrective Action:
WHEN STOPPING FROM 55MPH DOWN BRAKES START SHAKING, PEDAL STARTS SHAKING FEELS LIKE THIS AINCE THE FIRST WEEK OF BUYING THE VEHICLE
Additional Notes:
WHEN STOPPING FROM 55MPH DOWN BRAKES START SHAKING, PEDAL STARTS SHAKING FEELS LIKE THIS AINCE THE FIRST WEEK OF BUYING THE VEHICLE
Mfg Campaign: 11217014
Recall Date: May 31, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury