Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 7, 2018
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 2, 2016
Consumer Complaints
144 ComplaintsNissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11278090
Recall Date: Nov 4, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 75 MPH, THERE WAS AN ABNORMAL GRINDING NOISE AND THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORR NISSAN OF WICHITA (10625 E KELLOGG DR, WICHITA, KS 67207, (316) 681-6900) WHERE IT WAS DIAGNOSED THAT THE DISTANCE MONITORING SYSTEM FOR THE CRUISE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,300.*PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Mfg Campaign: 11278090
Recall Date: Nov 4, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE FORWARD COLLISION INDICATOR ALARM KEEPS GOING OFF EVERY FEW MINUTES DISABLING CRUISE CONTROL AFTER TEN MINUTES OR SO IT CLEARS OUT THEN AFTER TEN MINUTES IT GOES OFF AGAIN GOING THROUGH THE SAME CYCLE OVER AND OVER END RESULT MALFUNCTIONING COLLISION SENSING CAUSING NO CRUISE CONTROL WITH AUDIBLE ALARM GOING OFF OVER AND OVER WHILE DRIVING
Corrective Action:
VEHICLE FORWARD COLLISION INDICATOR ALARM KEEPS GOING OFF EVERY FEW MINUTES DISABLING CRUISE CONTROL AFTER TEN MINUTES OR SO IT CLEARS OUT THEN AFTER TEN MINUTES IT GOES OFF AGAIN GOING THROUGH THE SAME CYCLE OVER AND OVER END RESULT MALFUNCTIONING COLLISION SENSING CAUSING NO CRUISE CONTROL WITH AUDIBLE ALARM GOING OFF OVER AND OVER WHILE DRIVING
Additional Notes:
VEHICLE FORWARD COLLISION INDICATOR ALARM KEEPS GOING OFF EVERY FEW MINUTES DISABLING CRUISE CONTROL AFTER TEN MINUTES OR SO IT CLEARS OUT THEN AFTER TEN MINUTES IT GOES OFF AGAIN GOING THROUGH THE SAME CYCLE OVER AND OVER END RESULT MALFUNCTIONING COLLISION SENSING CAUSING NO CRUISE CONTROL WITH AUDIBLE ALARM GOING OFF OVER AND OVER WHILE DRIVING
Mfg Campaign: 11277717
Recall Date: Nov 2, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Corrective Action:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Additional Notes:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Mfg Campaign: 11269491
Recall Date: Oct 18, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Corrective Action:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Additional Notes:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Mfg Campaign: 11269491
Recall Date: Oct 18, 2019
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Corrective Action:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Additional Notes:
MY MURANO STARTS SOMETIMES, AND SOMETIMES IT WON'T START AT ALL.NISSAN DIAGNOSTIC WAS ELETRICAL ISSUES, THEY CHANGED THE IPDM, CHANGED THE ELETRICAL DASHBOARD, IT WORKED FOR 11/2 WEEKS, AND WON'T START AGAIN. THIS CAR IS LESS THAN 50,000 MILES. APPARENTLY NISSAN CAN'T FIX THIS PROBLEM. I'M DESPERATE FOR HELP, CAUSE I'M STILL PAYING FOR THIS CAR. IT'S CURRENTLY IN MY GARAGE, IT HAS STOPPED ME THREE TIMES ON THE ROAD, AND TWICE, IN MY GARAGE COULDN'T START
Mfg Campaign: 11269491
Recall Date: Oct 18, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.
Corrective Action:
WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.
Additional Notes:
WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.
Mfg Campaign: 11266858
Recall Date: Oct 7, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.
Corrective Action:
WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.
Additional Notes:
WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.
Mfg Campaign: 11258447
Recall Date: Sep 26, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.
Corrective Action:
THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.
Additional Notes:
THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.
Mfg Campaign: 11258234
Recall Date: Sep 25, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Mfg Campaign: 11254193
Recall Date: Sep 9, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Mfg Campaign: 11254193
Recall Date: Sep 9, 2019
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
LOCAL NISSAN DEALERSHIP IS PUTTING UP BARRIERS TO MY RECALL REPAIR. ON 2 DIFFERENT OCCASIONS, I WAS TOLD THAT 'WE DON'T DO RECALL REPAIRS ON THE WEEKEND'. I DON'T UNDERSTAND WHY THEIR LABOR COSTS ON THE WEEKEND ARE MY PROBLEM. I CALLED ON A MONDAY MORNING WHEN I WAS ON VACATION FROM WORK. NOT ONLY COULD THE SERVICE MANAGER NOT CONFIRM FOR ME WHETHER THEY HAD THE NECESSARY PARTS ON HAND TO REPAIR MY RECALL...SHE ALSO SAID THEY ONLY DO IT BY APPOINTMENT AND NEED 1 WEEKS NOTICE!! SO I AM BEING EXPECTED TO BRING MY CAR IN TWICE (ONCE FOR THEM TO 'LOOK AT IT AND CONFIRM I'M ON THE RECALL LIST, AND A 2ND TIME TO GET THE REPAIR DONE). HOW IS IT THAT THE MANUFACTURER MAKES A DEFECTIVE PRODUCT, YET I AM EXPECTED TO JUMP THROUGH ALL THESE HOOPS, TAKE TIME OFF OF WORK (VACATION TIME) TO MEET ALL OF THEIR TERMS OF FIXING A MISTAKE THAT NISSAN MADE. BUT HEY, THEY WERE SURE TO GET THOSE NOTICES MAILED OUT SUPER FAST, TO GIVE ME THE IMPRESSION THEY CARED ABOUT MY SPOUSES LIFE/DEATH RISK EVERY DAY WHEN SHE DRIVES A FLAWED PRODUCT TO/FROM WORK. SO UNACCOMMODATING AND ARROGANT OF NISSAN TO PUT THEIR CUSTOMERS THROUGH THIS GAUNTLET.
Corrective Action:
LOCAL NISSAN DEALERSHIP IS PUTTING UP BARRIERS TO MY RECALL REPAIR. ON 2 DIFFERENT OCCASIONS, I WAS TOLD THAT 'WE DON'T DO RECALL REPAIRS ON THE WEEKEND'. I DON'T UNDERSTAND WHY THEIR LABOR COSTS ON THE WEEKEND ARE MY PROBLEM. I CALLED ON A MONDAY MORNING WHEN I WAS ON VACATION FROM WORK. NOT ONLY COULD THE SERVICE MANAGER NOT CONFIRM FOR ME WHETHER THEY HAD THE NECESSARY PARTS ON HAND TO REPAIR MY RECALL...SHE ALSO SAID THEY ONLY DO IT BY APPOINTMENT AND NEED 1 WEEKS NOTICE!! SO I AM BEING EXPECTED TO BRING MY CAR IN TWICE (ONCE FOR THEM TO 'LOOK AT IT AND CONFIRM I'M ON THE RECALL LIST, AND A 2ND TIME TO GET THE REPAIR DONE). HOW IS IT THAT THE MANUFACTURER MAKES A DEFECTIVE PRODUCT, YET I AM EXPECTED TO JUMP THROUGH ALL THESE HOOPS, TAKE TIME OFF OF WORK (VACATION TIME) TO MEET ALL OF THEIR TERMS OF FIXING A MISTAKE THAT NISSAN MADE. BUT HEY, THEY WERE SURE TO GET THOSE NOTICES MAILED OUT SUPER FAST, TO GIVE ME THE IMPRESSION THEY CARED ABOUT MY SPOUSES LIFE/DEATH RISK EVERY DAY WHEN SHE DRIVES A FLAWED PRODUCT TO/FROM WORK. SO UNACCOMMODATING AND ARROGANT OF NISSAN TO PUT THEIR CUSTOMERS THROUGH THIS GAUNTLET.
Additional Notes:
LOCAL NISSAN DEALERSHIP IS PUTTING UP BARRIERS TO MY RECALL REPAIR. ON 2 DIFFERENT OCCASIONS, I WAS TOLD THAT 'WE DON'T DO RECALL REPAIRS ON THE WEEKEND'. I DON'T UNDERSTAND WHY THEIR LABOR COSTS ON THE WEEKEND ARE MY PROBLEM. I CALLED ON A MONDAY MORNING WHEN I WAS ON VACATION FROM WORK. NOT ONLY COULD THE SERVICE MANAGER NOT CONFIRM FOR ME WHETHER THEY HAD THE NECESSARY PARTS ON HAND TO REPAIR MY RECALL...SHE ALSO SAID THEY ONLY DO IT BY APPOINTMENT AND NEED 1 WEEKS NOTICE!! SO I AM BEING EXPECTED TO BRING MY CAR IN TWICE (ONCE FOR THEM TO 'LOOK AT IT AND CONFIRM I'M ON THE RECALL LIST, AND A 2ND TIME TO GET THE REPAIR DONE). HOW IS IT THAT THE MANUFACTURER MAKES A DEFECTIVE PRODUCT, YET I AM EXPECTED TO JUMP THROUGH ALL THESE HOOPS, TAKE TIME OFF OF WORK (VACATION TIME) TO MEET ALL OF THEIR TERMS OF FIXING A MISTAKE THAT NISSAN MADE. BUT HEY, THEY WERE SURE TO GET THOSE NOTICES MAILED OUT SUPER FAST, TO GIVE ME THE IMPRESSION THEY CARED ABOUT MY SPOUSES LIFE/DEATH RISK EVERY DAY WHEN SHE DRIVES A FLAWED PRODUCT TO/FROM WORK. SO UNACCOMMODATING AND ARROGANT OF NISSAN TO PUT THEIR CUSTOMERS THROUGH THIS GAUNTLET.
Mfg Campaign: 11246184
Recall Date: Aug 24, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Corrective Action:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Additional Notes:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Mfg Campaign: 11245875
Recall Date: Aug 22, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Corrective Action:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Additional Notes:
I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.
Mfg Campaign: 11245875
Recall Date: Aug 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Corrective Action:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Additional Notes:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Mfg Campaign: 11242704
Recall Date: Aug 8, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Corrective Action:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Additional Notes:
MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.
Mfg Campaign: 11242704
Recall Date: Aug 8, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Corrective Action:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Additional Notes:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Mfg Campaign: 11241663
Recall Date: Aug 5, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Corrective Action:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Additional Notes:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Mfg Campaign: 11241663
Recall Date: Aug 5, 2019
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Corrective Action:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Additional Notes:
THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.
Mfg Campaign: 11241663
Recall Date: Aug 5, 2019
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS FOR PEOPLE PULLING OUT INTO TRAFFIC TO PASS CAUSE THE VEHICLE WILL NOT INCREASE IN SPEED AND IT LEAVES YOU TOOLING ALONG IN ONCOMING TRAFFIC. IT IS UNDER FACTORY WARRANTY AND I TOOK VEHICLE INTO THE NISSAN DEALERSHIP. I WAS TOLD EVERYTHING WAS FINE AND THERE WASN'T ANYTHING THAT COULD BE DONE BECAUSE THERE WASN'T ANY TROUBLE CODES STORED IN THE VEHICLES SYSTEM. IT DOES THIS AT LEAST ONCE PER MONTH AND NO TROUBLE LIGHTS COME ON INSIDE THE VEHICLE. I HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER ABOUT THIS AND NOTHING HAS COME OF IT. I HAVE MADE MULTIPLE INQUIRIES ABOUT THIS ONLINE TO NISSAN DIRECTLY AND VEHICLE MECHANIC TYPE SITES. I HAVEN'T HEARD ANYTHING BACK FROM NISSAN THEMSELVES BUT OTHER MECHANIC TYPE SITES HAVE COME TO THE SAME CONCLUSION, IT HAS TO BE THE A COMPUTER MODULE OR TRAFFIC CONTROL SYSTEM. SOMETHING TO DO WITH THE COMPUTER SYSTEM OR MODULES THEMSELVES. NO TROUBLE CODES THEREFORE NOTHING IS WRONG, IS NISSAN'S STANCE. FOR WHAT I HAVE READ, OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THIS CVT TRANSMISSIONS. THIS HAS BEEN AN ONGOING PROBLEM FOR ME AND MY FAMILY AND NISSAN HAS NOT BEEN ANY HELP, WHICH SURPRISES ME. THIS IS A SAFETY ISSUE. IF YOU PULL OUT TO PASS IN ONCOMING TRAFFIC AND THE VEHICLE WON'T ACCELERATE IT IS DANGEROUS. IF YOU PULL INTO.THE LEFT LANE ON THE FREEWAY TO PASS AND CAN'T, IT IS DANGEROUS!
Corrective Action:
VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS FOR PEOPLE PULLING OUT INTO TRAFFIC TO PASS CAUSE THE VEHICLE WILL NOT INCREASE IN SPEED AND IT LEAVES YOU TOOLING ALONG IN ONCOMING TRAFFIC. IT IS UNDER FACTORY WARRANTY AND I TOOK VEHICLE INTO THE NISSAN DEALERSHIP. I WAS TOLD EVERYTHING WAS FINE AND THERE WASN'T ANYTHING THAT COULD BE DONE BECAUSE THERE WASN'T ANY TROUBLE CODES STORED IN THE VEHICLES SYSTEM. IT DOES THIS AT LEAST ONCE PER MONTH AND NO TROUBLE LIGHTS COME ON INSIDE THE VEHICLE. I HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER ABOUT THIS AND NOTHING HAS COME OF IT. I HAVE MADE MULTIPLE INQUIRIES ABOUT THIS ONLINE TO NISSAN DIRECTLY AND VEHICLE MECHANIC TYPE SITES. I HAVEN'T HEARD ANYTHING BACK FROM NISSAN THEMSELVES BUT OTHER MECHANIC TYPE SITES HAVE COME TO THE SAME CONCLUSION, IT HAS TO BE THE A COMPUTER MODULE OR TRAFFIC CONTROL SYSTEM. SOMETHING TO DO WITH THE COMPUTER SYSTEM OR MODULES THEMSELVES. NO TROUBLE CODES THEREFORE NOTHING IS WRONG, IS NISSAN'S STANCE. FOR WHAT I HAVE READ, OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THIS CVT TRANSMISSIONS. THIS HAS BEEN AN ONGOING PROBLEM FOR ME AND MY FAMILY AND NISSAN HAS NOT BEEN ANY HELP, WHICH SURPRISES ME. THIS IS A SAFETY ISSUE. IF YOU PULL OUT TO PASS IN ONCOMING TRAFFIC AND THE VEHICLE WON'T ACCELERATE IT IS DANGEROUS. IF YOU PULL INTO.THE LEFT LANE ON THE FREEWAY TO PASS AND CAN'T, IT IS DANGEROUS!
Additional Notes:
VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS FOR PEOPLE PULLING OUT INTO TRAFFIC TO PASS CAUSE THE VEHICLE WILL NOT INCREASE IN SPEED AND IT LEAVES YOU TOOLING ALONG IN ONCOMING TRAFFIC. IT IS UNDER FACTORY WARRANTY AND I TOOK VEHICLE INTO THE NISSAN DEALERSHIP. I WAS TOLD EVERYTHING WAS FINE AND THERE WASN'T ANYTHING THAT COULD BE DONE BECAUSE THERE WASN'T ANY TROUBLE CODES STORED IN THE VEHICLES SYSTEM. IT DOES THIS AT LEAST ONCE PER MONTH AND NO TROUBLE LIGHTS COME ON INSIDE THE VEHICLE. I HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER ABOUT THIS AND NOTHING HAS COME OF IT. I HAVE MADE MULTIPLE INQUIRIES ABOUT THIS ONLINE TO NISSAN DIRECTLY AND VEHICLE MECHANIC TYPE SITES. I HAVEN'T HEARD ANYTHING BACK FROM NISSAN THEMSELVES BUT OTHER MECHANIC TYPE SITES HAVE COME TO THE SAME CONCLUSION, IT HAS TO BE THE A COMPUTER MODULE OR TRAFFIC CONTROL SYSTEM. SOMETHING TO DO WITH THE COMPUTER SYSTEM OR MODULES THEMSELVES. NO TROUBLE CODES THEREFORE NOTHING IS WRONG, IS NISSAN'S STANCE. FOR WHAT I HAVE READ, OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THIS CVT TRANSMISSIONS. THIS HAS BEEN AN ONGOING PROBLEM FOR ME AND MY FAMILY AND NISSAN HAS NOT BEEN ANY HELP, WHICH SURPRISES ME. THIS IS A SAFETY ISSUE. IF YOU PULL OUT TO PASS IN ONCOMING TRAFFIC AND THE VEHICLE WON'T ACCELERATE IT IS DANGEROUS. IF YOU PULL INTO.THE LEFT LANE ON THE FREEWAY TO PASS AND CAN'T, IT IS DANGEROUS!
Mfg Campaign: 11232729
Recall Date: Jul 17, 2019
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Valencia, CA • 36 yrs
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