Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Corrective Action:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Additional Notes:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Mfg Campaign: 11590421
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Corrective Action:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Additional Notes:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Mfg Campaign: 11590421
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Corrective Action:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Additional Notes:
FORWARD COLLISION CONTROL SENSOR GOES ON AND OFF, UNTIL IT STAYS OFF ALL THE TIME. IT ALSO HAS MADE THE CRUISE CONTROL UNOPERABLE. AFTER ABOUT 1 MONTH THE ABS LIGHT CAME ON, THE CODE WAS YAW SENSOR. RESET CODE AND NO PROBLEMS FOR ABOUT 10 DAYS. STARTED CAR ONE MORNING IN GARAGE AND ABS LIGHT WAS ON AGAIN, SAME CODE. ON MANY INTERNET SITES THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE FORWARD COLLISION CONTROL ON THE MURANOS AND OTHER NISSAN MODELS. THERE SHOULD BE A RECALL ON THESE ISSUES. DEALERSHIPS WANT TO HOLD MY CAR FOR 4-5 DAYS BEFORE WORKING ON IT, THEN TELL ME THE PROBLEMS WITH IT AND THEN ME TELL HOW MUCH TO FIX IT AND WHEN THEY CAN GET TO IT. THIS FORWARD COLLISION PROBLEM IS A SAFETY ISSUE BRAKING THE VECHILE TO AVOID A WRECK.
Mfg Campaign: 11590421
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During the heat in summer 2023 a clip placed in the sunroof melted and resulted in the sun roof not opening any longer. According to the Nissan dealership they have seen several of these and this should be a recall. A consumer has no ability to rectify this nor keep it from happening.
Corrective Action:
During the heat in summer 2023 a clip placed in the sunroof melted and resulted in the sun roof not opening any longer. According to the Nissan dealership they have seen several of these and this should be a recall. A consumer has no ability to rectify this nor keep it from happening.
Additional Notes:
During the heat in summer 2023 a clip placed in the sunroof melted and resulted in the sun roof not opening any longer. According to the Nissan dealership they have seen several of these and this should be a recall. A consumer has no ability to rectify this nor keep it from happening.
Mfg Campaign: 11578742
Recall Date: Mar 21, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On several occasions now I have gone to exit the car from the drivers side and it just didn’t open. It behaved as though a child lock engaged and it would only open after manually flipping lock repeatedly. Was scary to feel trapped in car.
Corrective Action:
On several occasions now I have gone to exit the car from the drivers side and it just didn’t open. It behaved as though a child lock engaged and it would only open after manually flipping lock repeatedly. Was scary to feel trapped in car.
Additional Notes:
On several occasions now I have gone to exit the car from the drivers side and it just didn’t open. It behaved as though a child lock engaged and it would only open after manually flipping lock repeatedly. Was scary to feel trapped in car.
Mfg Campaign: 11568409
Recall Date: Jan 29, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car is filling with water. Apparently hundreds of people have reported this in all different model years. The car has a moonroof and the drains are not installed correctly. There is water in spare tire well and running into dash as well as into break lights. Nissan should be fixing this for everyone. The cars should be recalled. I hate to think this will require a class action.
Corrective Action:
This car is filling with water. Apparently hundreds of people have reported this in all different model years. The car has a moonroof and the drains are not installed correctly. There is water in spare tire well and running into dash as well as into break lights. Nissan should be fixing this for everyone. The cars should be recalled. I hate to think this will require a class action.
Additional Notes:
This car is filling with water. Apparently hundreds of people have reported this in all different model years. The car has a moonroof and the drains are not installed correctly. There is water in spare tire well and running into dash as well as into break lights. Nissan should be fixing this for everyone. The cars should be recalled. I hate to think this will require a class action.
Mfg Campaign: 11568410
Recall Date: Jan 29, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Corrective Action:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Additional Notes:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Mfg Campaign: 11568137
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Corrective Action:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Additional Notes:
The seal around the panoramic sunroof is faulty. It allows for water intrusion down the inner lining of the "A" frame. Water is filling up along the floorboard. The wiring harness is exposed to water. I've spoken with numerous dealership and they state this is a known problem; caused by backup of the drainage system; however I've own the vehicle for several years and the problem never existed until recently. I've taken it to the dealer twice within the past month for cleaning and the problem continues to exist. The vehicle has no known reported accidents. There is no physical evidence of frame damage and I am the second owner of the vehicle. There was no warnings and this just started occurring this year.
Mfg Campaign: 11568137
Recall Date: Jan 26, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Corrective Action:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Additional Notes:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Mfg Campaign: 11545887
Recall Date: Sep 21, 2023
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Corrective Action:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Additional Notes:
The contact owns a 2018 Nissan Murano. The contact stated while driving 30 MPH around a curve, the four doors of the vehicle unlocked independently. The message "Door Open" was displayed and an alarm sounded while the contact continued driving. The contact stated that the failure mainly occurred while making right turns; however, the failure had been recurring increasingly, while making turns, and while driving straightforward. The vehicle was taken to the dealer several times, and the dealer diagnosed the vehicle, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure and offered the contact a monetary compensation in exchange of not trading the vehicle. The failure mileage was approximately 4,500.
Mfg Campaign: 11545887
Recall Date: Sep 21, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Automatic Emergency Braking system is malfunctioning whereby for no apparent reason the AEB light comes on which disables it and also my Cruise Control. Reputable car repair shop told me that a false positive signal is sent which disables AEB. Cannot turn off in Settings. When I turn off the vehicle the AEB light will be off however it will come again for no reason after inconsistent time periods have elapsed. Contacted Nissan Customer Service and was told that there is no record of other complaints about the AEB.
Corrective Action:
The Automatic Emergency Braking system is malfunctioning whereby for no apparent reason the AEB light comes on which disables it and also my Cruise Control. Reputable car repair shop told me that a false positive signal is sent which disables AEB. Cannot turn off in Settings. When I turn off the vehicle the AEB light will be off however it will come again for no reason after inconsistent time periods have elapsed. Contacted Nissan Customer Service and was told that there is no record of other complaints about the AEB.
Additional Notes:
The Automatic Emergency Braking system is malfunctioning whereby for no apparent reason the AEB light comes on which disables it and also my Cruise Control. Reputable car repair shop told me that a false positive signal is sent which disables AEB. Cannot turn off in Settings. When I turn off the vehicle the AEB light will be off however it will come again for no reason after inconsistent time periods have elapsed. Contacted Nissan Customer Service and was told that there is no record of other complaints about the AEB.
Mfg Campaign: 11520267
Recall Date: May 3, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof suddenly exploded putting us at risk while driving on the interstate. We heard a loud explosion before the sunroof shattered into pieces. There are open class action lawsuits about this problem. There was no warning that this was a problem before this happened.
Corrective Action:
Sunroof suddenly exploded putting us at risk while driving on the interstate. We heard a loud explosion before the sunroof shattered into pieces. There are open class action lawsuits about this problem. There was no warning that this was a problem before this happened.
Additional Notes:
Sunroof suddenly exploded putting us at risk while driving on the interstate. We heard a loud explosion before the sunroof shattered into pieces. There are open class action lawsuits about this problem. There was no warning that this was a problem before this happened.
Mfg Campaign: 11511696
Recall Date: Mar 14, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Corrective Action:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Additional Notes:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Mfg Campaign: 11504239
Recall Date: Jan 28, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Corrective Action:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Additional Notes:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Mfg Campaign: 11504239
Recall Date: Jan 28, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Corrective Action:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Additional Notes:
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Mfg Campaign: 11504239
Recall Date: Jan 28, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Corrective Action:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Additional Notes:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Mfg Campaign: 11498412
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Corrective Action:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Additional Notes:
The sensor shuts off and warning beeps “Unavailable Front Radar Obstruction” which then shuts off cruise control and crash avoidance. This happens in dry weather with no rain or snow.
Mfg Campaign: 11498412
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11466706
Recall Date: May 31, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car fire started engin area
Corrective Action:
Car fire started engin area
Additional Notes:
Car fire started engin area
Mfg Campaign: 11463799
Recall Date: May 8, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
Corrective Action:
The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
Additional Notes:
The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
Mfg Campaign: 11453537
Recall Date: Feb 22, 2022
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