Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON A HIGHWAY AND SUDDENLY MY SUNROOF EXPLODED. IT SOUNDED LIKE A LOUD BANG NEXT TO ME AND THEN I HEARD BROKEN GLASS ABOVE MY HEAD.
Corrective Action:
I WAS DRIVING ON A HIGHWAY AND SUDDENLY MY SUNROOF EXPLODED. IT SOUNDED LIKE A LOUD BANG NEXT TO ME AND THEN I HEARD BROKEN GLASS ABOVE MY HEAD.
Additional Notes:
I WAS DRIVING ON A HIGHWAY AND SUDDENLY MY SUNROOF EXPLODED. IT SOUNDED LIKE A LOUD BANG NEXT TO ME AND THEN I HEARD BROKEN GLASS ABOVE MY HEAD.
Mfg Campaign: 11377394
Recall Date: Dec 1, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
3 INCIDENCES OF SUDDEN, IMMEDIATE AUTOMATIC BRAKING WITHOUT OBSTACLES OR OTHER CARS IN FRONT OF OURS. 10/15/2020: MID DAY, SUNNY/DRY CONDITIONS, RESIDENTIAL STREET. MOVING FORWARD FROM A STATIONARY POSITION AND BELOW 10 MPH. CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER VEHICLE OR OBJECT NOTED IN FRONT OF CAR. 10/20/2020: BETWEEN 8:00-8:30PM, DRY CONDITIONS, CITY STREET. FIRST CAR AT INTERSECTION MOVING FORWARD FROM STATIONARY POSITION AT GREEN LIGHT. WHILE MOVING THROUGH INTERSECTION, CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. 10/24/2020: BETWEEN 7:00-7:30 PM, CONDITIONS DRY, CITY STREET. AGAIN FIRST CAR AT AN INTERSECTION. FROM STATIONARY POSITION AND AT GREEN LIGHT MOVED FORWARD INTO INTERSECTION. WHILE MOVING THROUGH INTERSECTION THE CAR CAME TO A SUDDEN, HALTING STOP, LOUD NOISE AND WARNING FLASHED ON THE DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. IN EACH OF THESE THREE INCIDENCES THE CAR WAS IN DRIVE, THE ACCELERATOR WAS SLIGHTLY DEPRESSED FOR SLOW ACCELERATION AND FOR NO REASON THE CAR AUTOMATICALLY, SUDDENLY HALTED.
Corrective Action:
3 INCIDENCES OF SUDDEN, IMMEDIATE AUTOMATIC BRAKING WITHOUT OBSTACLES OR OTHER CARS IN FRONT OF OURS. 10/15/2020: MID DAY, SUNNY/DRY CONDITIONS, RESIDENTIAL STREET. MOVING FORWARD FROM A STATIONARY POSITION AND BELOW 10 MPH. CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER VEHICLE OR OBJECT NOTED IN FRONT OF CAR. 10/20/2020: BETWEEN 8:00-8:30PM, DRY CONDITIONS, CITY STREET. FIRST CAR AT INTERSECTION MOVING FORWARD FROM STATIONARY POSITION AT GREEN LIGHT. WHILE MOVING THROUGH INTERSECTION, CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. 10/24/2020: BETWEEN 7:00-7:30 PM, CONDITIONS DRY, CITY STREET. AGAIN FIRST CAR AT AN INTERSECTION. FROM STATIONARY POSITION AND AT GREEN LIGHT MOVED FORWARD INTO INTERSECTION. WHILE MOVING THROUGH INTERSECTION THE CAR CAME TO A SUDDEN, HALTING STOP, LOUD NOISE AND WARNING FLASHED ON THE DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. IN EACH OF THESE THREE INCIDENCES THE CAR WAS IN DRIVE, THE ACCELERATOR WAS SLIGHTLY DEPRESSED FOR SLOW ACCELERATION AND FOR NO REASON THE CAR AUTOMATICALLY, SUDDENLY HALTED.
Additional Notes:
3 INCIDENCES OF SUDDEN, IMMEDIATE AUTOMATIC BRAKING WITHOUT OBSTACLES OR OTHER CARS IN FRONT OF OURS. 10/15/2020: MID DAY, SUNNY/DRY CONDITIONS, RESIDENTIAL STREET. MOVING FORWARD FROM A STATIONARY POSITION AND BELOW 10 MPH. CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER VEHICLE OR OBJECT NOTED IN FRONT OF CAR. 10/20/2020: BETWEEN 8:00-8:30PM, DRY CONDITIONS, CITY STREET. FIRST CAR AT INTERSECTION MOVING FORWARD FROM STATIONARY POSITION AT GREEN LIGHT. WHILE MOVING THROUGH INTERSECTION, CAR SUDDENLY STOPPED, LOUD NOISE, WARNING FLASHED ON DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. 10/24/2020: BETWEEN 7:00-7:30 PM, CONDITIONS DRY, CITY STREET. AGAIN FIRST CAR AT AN INTERSECTION. FROM STATIONARY POSITION AND AT GREEN LIGHT MOVED FORWARD INTO INTERSECTION. WHILE MOVING THROUGH INTERSECTION THE CAR CAME TO A SUDDEN, HALTING STOP, LOUD NOISE AND WARNING FLASHED ON THE DASH BOARD. NO OTHER CAR OR OBJECT WAS IN FRONT OF OUR CAR. IN EACH OF THESE THREE INCIDENCES THE CAR WAS IN DRIVE, THE ACCELERATOR WAS SLIGHTLY DEPRESSED FOR SLOW ACCELERATION AND FOR NO REASON THE CAR AUTOMATICALLY, SUDDENLY HALTED.
Mfg Campaign: 11366307
Recall Date: Oct 25, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE OPERATING MY NISSAN ON A RURAL HIGHWAY I HEARD WHAT I THOUGHT TO BE A GUN SHOT AND FELT GLASS HIT ME. TO MY SURPRISE, THE SUNROOF IN MY 2018 NISSAN MURANO HAD EXPLODED.
Corrective Action:
WHILE OPERATING MY NISSAN ON A RURAL HIGHWAY I HEARD WHAT I THOUGHT TO BE A GUN SHOT AND FELT GLASS HIT ME. TO MY SURPRISE, THE SUNROOF IN MY 2018 NISSAN MURANO HAD EXPLODED.
Additional Notes:
WHILE OPERATING MY NISSAN ON A RURAL HIGHWAY I HEARD WHAT I THOUGHT TO BE A GUN SHOT AND FELT GLASS HIT ME. TO MY SURPRISE, THE SUNROOF IN MY 2018 NISSAN MURANO HAD EXPLODED.
Mfg Campaign: 11365990
Recall Date: Oct 23, 2020
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE DRIVER SIDE SEAT BELT DOES NOT WANT TO SNAP INTO THE BELT HOLDER WHICH HAS THE RED BUTTON YOU PUSH TO RELEASE IT, I HAVE CHECKED EVERY TIME FOR ANY OBSTRUCTION AND NOTHING IS THERE, IT DOES FINALLY LOCK INTO THE SPOT AFTER ABOUT 10 TIMES OF TRYING THIS JUST STARTED HAPPENING 2 WEEKS AGO, THE CAR IS NOT THAT OLD TO BE HAVING SEAT BELT PROBLEMS LIKE THAT. IT DOES NOT MATTER WHAT TIME OF DAY IT DOES IT REGARDLESS AND ONLY WHEN PUTTING IT ON, IT RELEASES JUST FINE JUST WHEN PUTTING IT ON IT WILL NOT LATCH. JUST LET ME KNOW IF YOU NEED ME TO DO A VIDEO OF IT I NEVER MADE A VIDEO OF THIS HAPPENING.
Corrective Action:
THE DRIVER SIDE SEAT BELT DOES NOT WANT TO SNAP INTO THE BELT HOLDER WHICH HAS THE RED BUTTON YOU PUSH TO RELEASE IT, I HAVE CHECKED EVERY TIME FOR ANY OBSTRUCTION AND NOTHING IS THERE, IT DOES FINALLY LOCK INTO THE SPOT AFTER ABOUT 10 TIMES OF TRYING THIS JUST STARTED HAPPENING 2 WEEKS AGO, THE CAR IS NOT THAT OLD TO BE HAVING SEAT BELT PROBLEMS LIKE THAT. IT DOES NOT MATTER WHAT TIME OF DAY IT DOES IT REGARDLESS AND ONLY WHEN PUTTING IT ON, IT RELEASES JUST FINE JUST WHEN PUTTING IT ON IT WILL NOT LATCH. JUST LET ME KNOW IF YOU NEED ME TO DO A VIDEO OF IT I NEVER MADE A VIDEO OF THIS HAPPENING.
Additional Notes:
THE DRIVER SIDE SEAT BELT DOES NOT WANT TO SNAP INTO THE BELT HOLDER WHICH HAS THE RED BUTTON YOU PUSH TO RELEASE IT, I HAVE CHECKED EVERY TIME FOR ANY OBSTRUCTION AND NOTHING IS THERE, IT DOES FINALLY LOCK INTO THE SPOT AFTER ABOUT 10 TIMES OF TRYING THIS JUST STARTED HAPPENING 2 WEEKS AGO, THE CAR IS NOT THAT OLD TO BE HAVING SEAT BELT PROBLEMS LIKE THAT. IT DOES NOT MATTER WHAT TIME OF DAY IT DOES IT REGARDLESS AND ONLY WHEN PUTTING IT ON, IT RELEASES JUST FINE JUST WHEN PUTTING IT ON IT WILL NOT LATCH. JUST LET ME KNOW IF YOU NEED ME TO DO A VIDEO OF IT I NEVER MADE A VIDEO OF THIS HAPPENING.
Mfg Campaign: 11363742
Recall Date: Oct 10, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.
Corrective Action:
ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.
Additional Notes:
ANDROID AUTO SYSTEM RANDOMLY CRASHES OR FREEZES WHEN NAVIGATING WITH GOOGLE MAPS. AS A RESULT WE ARE LEFT SCRAMBLING WHILE DRIVING TO DISCONNECT AND RECONNECT OUR PHONE TO RESET THE SYSTEM, OR TO CHANGE USB PHONE SETTINGS TO PROPERLY RECONNECT THE OUR PHONE TO ANDROID AUTO, CAUSING A DANGEROUS DISTRACTION FROM THE ROAD. SOMETIMES RECONNECTING THE PHONE DOES NOT WORK CAUSING A REPEAT OF THE EFFORT AND CAUSING FURTHER DRIVING DISTRACTION. I HAVE REPEATEDLY ATTEMPTED TO GET THE NISSAN DEALER TO REPAIR THE PROBLEM BUT THEY DENY THERE IS AN ISSUE.
Mfg Campaign: 11362488
Recall Date: Oct 2, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Mfg Campaign: 11360534
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING A RIGHT TURN, THE DOORS UNLOCKED. THE DOOR AJAR LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT WITH ANOTHER VEHICLE IN THE PASSENGER'S SIDE LANE, THE FORWARD COLLISION AUTOMATIC BRAKING FEATURE ACTIVATED WITH AN AUDIBLE ALARM. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TWO SEPARATE DEALERS INCLUDING THE HEADQUARTER NISSAN DEALER LOCATED AT 1725 WHITTLESEY RD, COLUMBUS, GA 31904, WHERE THE TECHNICIANS FROM BOTH DEALERS REPLACED ALL THE SENSORS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THREE TIMES AND STATED THAT THE VEHICLE WOULD BE BOUGHT BACK HOWEVER, THE SERVICE MANAGER AT THE HEADQUARTER NISSAN DEALER INTERVENED, STATING THAT THE VEHICLE WAS REPAIRED AND THAT THERE WAS NO NEED FOR A BUY BACK. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.*DT CONSUMER STATED VIDEO IS ATTACHED.*JB
Mfg Campaign: 11360534
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Corrective Action:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Additional Notes:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Mfg Campaign: 11351717
Recall Date: Aug 27, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Corrective Action:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Additional Notes:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Mfg Campaign: 11351717
Recall Date: Aug 27, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Corrective Action:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Additional Notes:
I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.
Mfg Campaign: 11351717
Recall Date: Aug 27, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB
Corrective Action:
THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB
Additional Notes:
THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB
Mfg Campaign: 11338973
Recall Date: Jul 13, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR
Corrective Action:
UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR
Additional Notes:
UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR
Mfg Campaign: 11329121
Recall Date: Jun 16, 2020
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Corrective Action:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Additional Notes:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Mfg Campaign: 11328164
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Corrective Action:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Additional Notes:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Mfg Campaign: 11328164
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Corrective Action:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Additional Notes:
I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR
Mfg Campaign: 11328164
Recall Date: Jun 10, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Corrective Action:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Additional Notes:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Mfg Campaign: 11325386
Recall Date: May 21, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Corrective Action:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Additional Notes:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Mfg Campaign: 11325386
Recall Date: May 21, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Corrective Action:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Additional Notes:
WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR
Mfg Campaign: 11325386
Recall Date: May 21, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Corrective Action:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Additional Notes:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Mfg Campaign: 11324974
Recall Date: May 18, 2020
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Corrective Action:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Additional Notes:
I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR
Mfg Campaign: 11324974
Recall Date: May 18, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury