Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Mfg Campaign: 11676971
Recall Date: Jul 29, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that various electrical sensors alerted that there were objects nearby; however, there were no objects nearby. Due to the failure, the cruise control feature was inoperable. The contact also stated that the back over prevention camera screen intermittently displayed a blank image while the vehicle was shifted to reverse(R). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.
Mfg Campaign: 11676971
Recall Date: Jul 29, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Upon a tune up request, mechanic discovered metal shavings in the engine. I got a second opinion, and was told that I needed a new engine. Vehicle is still under 100,000 miles.
Corrective Action:
Upon a tune up request, mechanic discovered metal shavings in the engine. I got a second opinion, and was told that I needed a new engine. Vehicle is still under 100,000 miles.
Additional Notes:
Upon a tune up request, mechanic discovered metal shavings in the engine. I got a second opinion, and was told that I needed a new engine. Vehicle is still under 100,000 miles.
Mfg Campaign: 11674909
Recall Date: Jul 20, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure. I did regular oil changes about every 4000 miles and the last one I did early at around 3200 miles the oil was sludge and after the engine knocked and low oil pressure light came on and the engine blew all within 2 miles of the light coming on and me trying to find a safe place to pull over. These engines have a defect somewhere and I know it didn't happen from improper maintenance.
Corrective Action:
Complete engine failure. I did regular oil changes about every 4000 miles and the last one I did early at around 3200 miles the oil was sludge and after the engine knocked and low oil pressure light came on and the engine blew all within 2 miles of the light coming on and me trying to find a safe place to pull over. These engines have a defect somewhere and I know it didn't happen from improper maintenance.
Additional Notes:
Complete engine failure. I did regular oil changes about every 4000 miles and the last one I did early at around 3200 miles the oil was sludge and after the engine knocked and low oil pressure light came on and the engine blew all within 2 miles of the light coming on and me trying to find a safe place to pull over. These engines have a defect somewhere and I know it didn't happen from improper maintenance.
Mfg Campaign: 11674247
Recall Date: Jul 17, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Corrective Action:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Additional Notes:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Mfg Campaign: 11673929
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Corrective Action:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Additional Notes:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Mfg Campaign: 11673929
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Corrective Action:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Additional Notes:
Idle needle jumping when turning the car on. Delay in shifting gears and throttle response. Forward collision warning goes off at random times even when no cars are present.
Mfg Campaign: 11673929
Recall Date: Jul 16, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My driver side door will not lock or unlock. I have changed the battery in the key fob and I am still having the same problem. I believe the lock actuator is malfunctioning. I have taken it to a mechanic and they have confirmed, however, I have not taken it into the dealership. There were no warning labels or messages that appeared.
Corrective Action:
My driver side door will not lock or unlock. I have changed the battery in the key fob and I am still having the same problem. I believe the lock actuator is malfunctioning. I have taken it to a mechanic and they have confirmed, however, I have not taken it into the dealership. There were no warning labels or messages that appeared.
Additional Notes:
My driver side door will not lock or unlock. I have changed the battery in the key fob and I am still having the same problem. I believe the lock actuator is malfunctioning. I have taken it to a mechanic and they have confirmed, however, I have not taken it into the dealership. There were no warning labels or messages that appeared.
Mfg Campaign: 11660557
Recall Date: May 12, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Fast burning oil White smoke Regular oil changes 3000k After 2k oil is extremely low 88k miles Sludge oil after 2 oil changes
Corrective Action:
Fast burning oil White smoke Regular oil changes 3000k After 2k oil is extremely low 88k miles Sludge oil after 2 oil changes
Additional Notes:
Fast burning oil White smoke Regular oil changes 3000k After 2k oil is extremely low 88k miles Sludge oil after 2 oil changes
Mfg Campaign: 11658847
Recall Date: May 5, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Mfg Campaign: 11658555
Recall Date: May 2, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at various speeds, the ABS, traction control, and check engine warning lights illuminated. Additionally, the contact stated that the instrument cluster had gone black. The contact stated that the failure was intermittent but had been a reoccurring failure for several months. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that brake fluid was leaking onto the circuit board and causing a short circuit. The dealer advised the contact that the failure was related to NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 128,000.
Mfg Campaign: 11658555
Recall Date: May 2, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651528
Recall Date: Mar 29, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While entering the [XXX] going East (Home) exit [XXX] I needed to accelerate because of incoming vehicles to my left (Freeway) Instead of going fast my Nissan Pathfinder lose some power to accelarate and my speed reduce to 60 mph And I knew that something is very wrong there is a big trailer behind me, So at this point It felt like my SUV is not responding when I push the pedal, So I decided to pull over to the nearest exit which is [XXX] and end up pulling over near [XXX]. I turned off the engine hoping that the my SUV is going to be fine, But unfortunately the break is locked all of a sudden, To make the long story short it wont start, Here I am on the side of the freeway calling triple A , waited for almost 3 Hours, Thank God the triple A team helped me to calm down because at this point I have to take care of my safety first. I thank God that I was driving alone and not with my future wife and two children [XXX] and [XXX] old. I' m writing because this might happen again,not only to me but to other families,This is very unsafe I pray to God that you'll do something to fix this issue God bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651528
Recall Date: Mar 29, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear hatch unlocks when I start the vehicle. Then the rear hatch is open indicator comes on
Corrective Action:
The rear hatch unlocks when I start the vehicle. Then the rear hatch is open indicator comes on
Additional Notes:
The rear hatch unlocks when I start the vehicle. Then the rear hatch is open indicator comes on
Mfg Campaign: 11644681
Recall Date: Feb 24, 2025
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Mfg Campaign: 11640469
Recall Date: Feb 3, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that the seat belt alert system failed to chime while the driver’s seat was occupied, and the seat belt was not fastened. The vehicle was taken to the dealer, who informed the contact that the vehicle was functioning properly and was not able to diagnose a failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Mfg Campaign: 11640469
Recall Date: Feb 3, 2025
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11628549
Recall Date: Dec 3, 2024
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11628549
Recall Date: Dec 3, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I almost wrecked because I could not see through the windshield when the wipers failed. I was driving in the rain in rush hour traffic. The rain stopped. I turned off my wipers. I was on an onramp to the interstate at dusk. The rain started again. I tried to turn on the wipers but they would not turn on. After several attempts and moving the control arm to various positions, the wipers came back on and worked. The rain lightened again. I turned them off. When I attempted to turn the wipers back on when the rain started again they did not turn on, no matter which position the control arm was moved to. Luckily the rain stopped. I tried the wipers again once I was off the interstate and they worked. I passed by the dealership before going home but the service doors were down. I did not stop. I have not yet taken it to the dealership but intend to this weekend. This was a terrifying situation. I can't imagine if I had been in heavy traffic or needed to veer and this malfunctioned. It could have cost me my life. Please get this fixed.
Corrective Action:
I almost wrecked because I could not see through the windshield when the wipers failed. I was driving in the rain in rush hour traffic. The rain stopped. I turned off my wipers. I was on an onramp to the interstate at dusk. The rain started again. I tried to turn on the wipers but they would not turn on. After several attempts and moving the control arm to various positions, the wipers came back on and worked. The rain lightened again. I turned them off. When I attempted to turn the wipers back on when the rain started again they did not turn on, no matter which position the control arm was moved to. Luckily the rain stopped. I tried the wipers again once I was off the interstate and they worked. I passed by the dealership before going home but the service doors were down. I did not stop. I have not yet taken it to the dealership but intend to this weekend. This was a terrifying situation. I can't imagine if I had been in heavy traffic or needed to veer and this malfunctioned. It could have cost me my life. Please get this fixed.
Additional Notes:
I almost wrecked because I could not see through the windshield when the wipers failed. I was driving in the rain in rush hour traffic. The rain stopped. I turned off my wipers. I was on an onramp to the interstate at dusk. The rain started again. I tried to turn on the wipers but they would not turn on. After several attempts and moving the control arm to various positions, the wipers came back on and worked. The rain lightened again. I turned them off. When I attempted to turn the wipers back on when the rain started again they did not turn on, no matter which position the control arm was moved to. Luckily the rain stopped. I tried the wipers again once I was off the interstate and they worked. I passed by the dealership before going home but the service doors were down. I did not stop. I have not yet taken it to the dealership but intend to this weekend. This was a terrifying situation. I can't imagine if I had been in heavy traffic or needed to veer and this malfunctioned. It could have cost me my life. Please get this fixed.
Mfg Campaign: 11625570
Recall Date: Nov 15, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle Transfer Case had complete failure at 25,800 miles of street/highway use. My family had to pull to the shoulder of [XXX] in Maryland due to uncertain loud noises. The issue was reported to local Nissan dealer (where I purchased this vehicle new) and scheduled for repairs. The service manager stated that the $5,357 failure was 'likely' due to low tire tread. The tires were factory original at 25,800 miles, had been rotated per service schedule and proper air pressure maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle Transfer Case had complete failure at 25,800 miles of street/highway use. My family had to pull to the shoulder of [XXX] in Maryland due to uncertain loud noises. The issue was reported to local Nissan dealer (where I purchased this vehicle new) and scheduled for repairs. The service manager stated that the $5,357 failure was 'likely' due to low tire tread. The tires were factory original at 25,800 miles, had been rotated per service schedule and proper air pressure maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle Transfer Case had complete failure at 25,800 miles of street/highway use. My family had to pull to the shoulder of [XXX] in Maryland due to uncertain loud noises. The issue was reported to local Nissan dealer (where I purchased this vehicle new) and scheduled for repairs. The service manager stated that the $5,357 failure was 'likely' due to low tire tread. The tires were factory original at 25,800 miles, had been rotated per service schedule and proper air pressure maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11624919
Recall Date: Nov 13, 2024
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