Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Monday, January 30, at 7:25pm, I was driving my 2019 Nissan Pathfinder at 55mph and the sunroof exploded. The weather was clear, 60 degrees, no precipitation. There was a loud explosion then the sound of glass rained over the roof of the car. The interior shield was closed; therefore, glass did not enter the vehicle. We pulled over immediately to inspect the vehicle. The sunroof was identified as shattered with the glass shards in an upward position. We did not have cars around us. We were on an open road, no where near an overpass. There was nothing that could have fallen or hit the sunroof. Because the glass rained over the car and the glass was positioned upward, it is clear the sunroof exploded.
Corrective Action:
Monday, January 30, at 7:25pm, I was driving my 2019 Nissan Pathfinder at 55mph and the sunroof exploded. The weather was clear, 60 degrees, no precipitation. There was a loud explosion then the sound of glass rained over the roof of the car. The interior shield was closed; therefore, glass did not enter the vehicle. We pulled over immediately to inspect the vehicle. The sunroof was identified as shattered with the glass shards in an upward position. We did not have cars around us. We were on an open road, no where near an overpass. There was nothing that could have fallen or hit the sunroof. Because the glass rained over the car and the glass was positioned upward, it is clear the sunroof exploded.
Additional Notes:
Monday, January 30, at 7:25pm, I was driving my 2019 Nissan Pathfinder at 55mph and the sunroof exploded. The weather was clear, 60 degrees, no precipitation. There was a loud explosion then the sound of glass rained over the roof of the car. The interior shield was closed; therefore, glass did not enter the vehicle. We pulled over immediately to inspect the vehicle. The sunroof was identified as shattered with the glass shards in an upward position. We did not have cars around us. We were on an open road, no where near an overpass. There was nothing that could have fallen or hit the sunroof. Because the glass rained over the car and the glass was positioned upward, it is clear the sunroof exploded.
Mfg Campaign: 11504597
Recall Date: Jan 31, 2023
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Corrective Action:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Additional Notes:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Mfg Campaign: 11495386
Recall Date: Nov 29, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Corrective Action:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Additional Notes:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Mfg Campaign: 11495386
Recall Date: Nov 29, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Corrective Action:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Additional Notes:
This 2019 Nissan Pathfinder: The ABS, Traction Control, and Collision lights all illuminate at once on the vehicle's dash board. When the vehicle's engine is turned off and then back on, the lights reset. However, they illuminate once again.
Mfg Campaign: 11495386
Recall Date: Nov 29, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Is it noted anywhere that the 2019 Nissan Pathfinder SV 4x4 vehicle's brakes wear rather quickly, that whatever pin was missing is not secured properly and as well as the brake fluid dissapating? All of this is vital to proper safety. Although I like Pathfinders, I will not subject myself or my funds to an unsafe vehicle and the repairing brakes every 3 months. I was told and shown that my vehicle had new front and rear brakes when it was purchased. My rear brakes wore out in 3 months of owning the vehicle and the front ones are wearing in their 5th month. When I had the rear brakes repaired at Tire South, they explained that I was missing a vital pin, which is why it was making noise. There was also no brake fluid present. They said I had been very lucky while driving.
Corrective Action:
Is it noted anywhere that the 2019 Nissan Pathfinder SV 4x4 vehicle's brakes wear rather quickly, that whatever pin was missing is not secured properly and as well as the brake fluid dissapating? All of this is vital to proper safety. Although I like Pathfinders, I will not subject myself or my funds to an unsafe vehicle and the repairing brakes every 3 months. I was told and shown that my vehicle had new front and rear brakes when it was purchased. My rear brakes wore out in 3 months of owning the vehicle and the front ones are wearing in their 5th month. When I had the rear brakes repaired at Tire South, they explained that I was missing a vital pin, which is why it was making noise. There was also no brake fluid present. They said I had been very lucky while driving.
Additional Notes:
Is it noted anywhere that the 2019 Nissan Pathfinder SV 4x4 vehicle's brakes wear rather quickly, that whatever pin was missing is not secured properly and as well as the brake fluid dissapating? All of this is vital to proper safety. Although I like Pathfinders, I will not subject myself or my funds to an unsafe vehicle and the repairing brakes every 3 months. I was told and shown that my vehicle had new front and rear brakes when it was purchased. My rear brakes wore out in 3 months of owning the vehicle and the front ones are wearing in their 5th month. When I had the rear brakes repaired at Tire South, they explained that I was missing a vital pin, which is why it was making noise. There was also no brake fluid present. They said I had been very lucky while driving.
Mfg Campaign: 11488452
Recall Date: Oct 8, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2019 Nissan Pathfinder SV 4x4 was purchased April 30, 2022- I've noticed that the hood moves, vibrates, flutters almost aggrssively while drivng on local streets and the hwy. It's as if the hood was made of paper or flimsy material and wants to fly off it's hinges. At times I'm fixated on it, although my attention should be on the road and watching for other drivers. The hood makes me nervous as if an accident is inevitible. I haven't taken it to be checked as of yet, but something needs to be done about this if others are experiencing this exact issue.
Corrective Action:
2019 Nissan Pathfinder SV 4x4 was purchased April 30, 2022- I've noticed that the hood moves, vibrates, flutters almost aggrssively while drivng on local streets and the hwy. It's as if the hood was made of paper or flimsy material and wants to fly off it's hinges. At times I'm fixated on it, although my attention should be on the road and watching for other drivers. The hood makes me nervous as if an accident is inevitible. I haven't taken it to be checked as of yet, but something needs to be done about this if others are experiencing this exact issue.
Additional Notes:
2019 Nissan Pathfinder SV 4x4 was purchased April 30, 2022- I've noticed that the hood moves, vibrates, flutters almost aggrssively while drivng on local streets and the hwy. It's as if the hood was made of paper or flimsy material and wants to fly off it's hinges. At times I'm fixated on it, although my attention should be on the road and watching for other drivers. The hood makes me nervous as if an accident is inevitible. I haven't taken it to be checked as of yet, but something needs to be done about this if others are experiencing this exact issue.
Mfg Campaign: 11488430
Recall Date: Oct 7, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
lack of an image in the back-up camera display increases the risk of a crash, i have been told NHTSA CAMPAIGN ID: 19V654000 has been performed already, but i am facing this reverse camera issue still all the times and looking for proper resolution from Nissan on the safety recall issue on my vehicle, i have the receipt for the recall performed and the original issue reverse camera issue not yet resolved on my 2019 pathfinder. hence would like to file consumer complaint in this issue.
Corrective Action:
lack of an image in the back-up camera display increases the risk of a crash, i have been told NHTSA CAMPAIGN ID: 19V654000 has been performed already, but i am facing this reverse camera issue still all the times and looking for proper resolution from Nissan on the safety recall issue on my vehicle, i have the receipt for the recall performed and the original issue reverse camera issue not yet resolved on my 2019 pathfinder. hence would like to file consumer complaint in this issue.
Additional Notes:
lack of an image in the back-up camera display increases the risk of a crash, i have been told NHTSA CAMPAIGN ID: 19V654000 has been performed already, but i am facing this reverse camera issue still all the times and looking for proper resolution from Nissan on the safety recall issue on my vehicle, i have the receipt for the recall performed and the original issue reverse camera issue not yet resolved on my 2019 pathfinder. hence would like to file consumer complaint in this issue.
Mfg Campaign: 11482303
Recall Date: Aug 31, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Corrective Action:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Additional Notes:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Mfg Campaign: 11478404
Recall Date: Aug 9, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Corrective Action:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Additional Notes:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Mfg Campaign: 11478404
Recall Date: Aug 9, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Corrective Action:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Additional Notes:
Rear camera display screen is black - not working; problem ongoing since purchase of the vehicle
Mfg Campaign: 11478404
Recall Date: Aug 9, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Mfg Campaign: 11478440
Recall Date: Aug 9, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while her husband was driving 40 MPH, the brake pedal was depressed to the floorboard as the vehicle failed to stop as needed without warning. The contact stated that her husband was forced to place the vehicle into park(P) to avoid a collision. The vehicle was towed to the dealer where the contact was informed that the vehicle was low on brake fluid. The vehicle was repaired; however, the failure returned. The contact also stated that the Back Over Prevention camera had failed to operate as needed. The contact also noticed that an abnormal ticking sound was coming from the vehicle. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150.
Mfg Campaign: 11478440
Recall Date: Aug 9, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have found out there is a recall for pathfinder 13-16 models about the hood latch, and that the hood might fly open at certain speeds. I have a 2019 pathfinder and since day 1 of the owner ship i ha e noticed that on a highway at high speed the hood is catching allot of air where the hood is literally flattering so to say. At one point i have mentioned it to my local nissa dealer which they checked and said the latch looks ok. It is still doing the same thing till this day. Now that i saw the recal for 2013-2016 models i wonder if newer models like mine are affected as well with that problem.
Corrective Action:
I have found out there is a recall for pathfinder 13-16 models about the hood latch, and that the hood might fly open at certain speeds. I have a 2019 pathfinder and since day 1 of the owner ship i ha e noticed that on a highway at high speed the hood is catching allot of air where the hood is literally flattering so to say. At one point i have mentioned it to my local nissa dealer which they checked and said the latch looks ok. It is still doing the same thing till this day. Now that i saw the recal for 2013-2016 models i wonder if newer models like mine are affected as well with that problem.
Additional Notes:
I have found out there is a recall for pathfinder 13-16 models about the hood latch, and that the hood might fly open at certain speeds. I have a 2019 pathfinder and since day 1 of the owner ship i ha e noticed that on a highway at high speed the hood is catching allot of air where the hood is literally flattering so to say. At one point i have mentioned it to my local nissa dealer which they checked and said the latch looks ok. It is still doing the same thing till this day. Now that i saw the recal for 2013-2016 models i wonder if newer models like mine are affected as well with that problem.
Mfg Campaign: 11471454
Recall Date: Jun 28, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Unavailable radar obstruction notification warning, loss of cruise
Corrective Action:
Unavailable radar obstruction notification warning, loss of cruise
Additional Notes:
Unavailable radar obstruction notification warning, loss of cruise
Mfg Campaign: 11470395
Recall Date: Jun 22, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Unavailable radar obstruction notification warning, loss of cruise
Corrective Action:
Unavailable radar obstruction notification warning, loss of cruise
Additional Notes:
Unavailable radar obstruction notification warning, loss of cruise
Mfg Campaign: 11470395
Recall Date: Jun 22, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Unavailable radar obstruction notification warning, loss of cruise
Corrective Action:
Unavailable radar obstruction notification warning, loss of cruise
Additional Notes:
Unavailable radar obstruction notification warning, loss of cruise
Mfg Campaign: 11470395
Recall Date: Jun 22, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated while in a parking lot and reversing with the accelerator pedal depressed, the contact crashed into a vehicle. The contact mentioned that the accelerator pedal felt stiff and there there was no warning alert of the crash. The vehicle that was crashed into was unoccupied. The air bags failed to deploy. There were no injuries reported. The failure continued to occur intermittently. The contact took the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated while in a parking lot and reversing with the accelerator pedal depressed, the contact crashed into a vehicle. The contact mentioned that the accelerator pedal felt stiff and there there was no warning alert of the crash. The vehicle that was crashed into was unoccupied. The air bags failed to deploy. There were no injuries reported. The failure continued to occur intermittently. The contact took the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated while in a parking lot and reversing with the accelerator pedal depressed, the contact crashed into a vehicle. The contact mentioned that the accelerator pedal felt stiff and there there was no warning alert of the crash. The vehicle that was crashed into was unoccupied. The air bags failed to deploy. There were no injuries reported. The failure continued to occur intermittently. The contact took the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11469040
Recall Date: Jun 13, 2022
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after taking the vehicle to an independent mechanic for an oil change, he was informed that oil was leaking from the valve cover gasket cover. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,428.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after taking the vehicle to an independent mechanic for an oil change, he was informed that oil was leaking from the valve cover gasket cover. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,428.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after taking the vehicle to an independent mechanic for an oil change, he was informed that oil was leaking from the valve cover gasket cover. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,428.
Mfg Campaign: 11462249
Recall Date: Apr 26, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11462040
Recall Date: Apr 25, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11462040
Recall Date: Apr 25, 2022
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Valencia, CA • 36 yrs
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