Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated while driving approximately 35-40 MPH, the brake pedal was depressed and the ABS, traction control, Back Over Prevention sensor warning lights illuminated. The contact continued to drive the vehicle. The contact stated that she made a stop and parked the vehicle to run an errand. Upon returning to the vehicle, the vehicle failed to restart, the brake pedal was rigid and failed to respond while being depressed. The contact stated that the brake pedal responded 30 minutes later and she was able to restart the vehicle. The contact then drove to her residence. The contact became aware of NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic) and 19V654000 (Back Over Prevention) which she associated with the failure. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11462040
Recall Date: Apr 25, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Corrective Action:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Additional Notes:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Mfg Campaign: 11455506
Recall Date: Mar 7, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Corrective Action:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Additional Notes:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Mfg Campaign: 11455506
Recall Date: Mar 7, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Corrective Action:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Additional Notes:
The ICC gives false crash warnings and automatically brakes your vehicle while driving at highway speeds, which is a dangerous situation. I believe it to be a bad Bosch Radar Sensor which is faulty. Other owners have told me of their same problem.
Mfg Campaign: 11455506
Recall Date: Mar 7, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
after going 20mph hearing a grinding noise coming form driver side engine and whistling sound from power steering
Corrective Action:
after going 20mph hearing a grinding noise coming form driver side engine and whistling sound from power steering
Additional Notes:
after going 20mph hearing a grinding noise coming form driver side engine and whistling sound from power steering
Mfg Campaign: 11455204
Recall Date: Mar 4, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Corrective Action:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Additional Notes:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Mfg Campaign: 11454324
Recall Date: Feb 27, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Corrective Action:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Additional Notes:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Mfg Campaign: 11454324
Recall Date: Feb 27, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Corrective Action:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Additional Notes:
While driving the car on country road at speed around 40 miles per hour the car engine shutdown and the car slowly came to a stop. The battery light came on. I put the car in park and restarted the engine. A similar action occurred about a month ago while driving in a federal park and only moving about 20 mph.
Mfg Campaign: 11454324
Recall Date: Feb 27, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Corrective Action:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Additional Notes:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Mfg Campaign: 11443357
Recall Date: Dec 10, 2021
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Corrective Action:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Additional Notes:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Mfg Campaign: 11443357
Recall Date: Dec 10, 2021
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Corrective Action:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Additional Notes:
Initial item includes power tailgate not operating properly and on at least one occassion it began to close while operator was loading groceries into the back of the vehicle - hitting operator on back. Another item is now occassional screen glitch when using back-up camera/display Lastly - power windows not operating well Vehicle has less than 36,000 miles.
Mfg Campaign: 11443357
Recall Date: Dec 10, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Corrective Action:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Additional Notes:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Mfg Campaign: 11439808
Recall Date: Nov 8, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Corrective Action:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Additional Notes:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Mfg Campaign: 11439808
Recall Date: Nov 8, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Corrective Action:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Additional Notes:
When using the Intelligent Cruise Control the car gets false readings and brakes your car automatically which is dangerous while driving on the highway.
Mfg Campaign: 11439808
Recall Date: Nov 8, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving in the rain at an undisclosed speed, the contact adjusted the windshield wiper speed and the wipers inadvertently stopped working. The failure had been recurring since November 11, 2020. The vehicle was taken to the dealer and the dealer performed an electrical test of the windshield wiper and informed the contact that the windshield wipers were functioning properly. Recently, the vehicle was taken to the dealer, but the vehicle had not been diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 49,700.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving in the rain at an undisclosed speed, the contact adjusted the windshield wiper speed and the wipers inadvertently stopped working. The failure had been recurring since November 11, 2020. The vehicle was taken to the dealer and the dealer performed an electrical test of the windshield wiper and informed the contact that the windshield wipers were functioning properly. Recently, the vehicle was taken to the dealer, but the vehicle had not been diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 49,700.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving in the rain at an undisclosed speed, the contact adjusted the windshield wiper speed and the wipers inadvertently stopped working. The failure had been recurring since November 11, 2020. The vehicle was taken to the dealer and the dealer performed an electrical test of the windshield wiper and informed the contact that the windshield wipers were functioning properly. Recently, the vehicle was taken to the dealer, but the vehicle had not been diagnosed nor repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 49,700.
Mfg Campaign: 11439110
Recall Date: Nov 2, 2021
Nissan North America, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Drivers side rear tire blew out while coming to stoplight at approx 15 -20 MPH. No prior warning message If this had happened at highway speed it could have caused injury or death. There was no impact to the tire prior to blowout. We are retaining tire for inspection and are afraid to continue using the remaining 3 tires. We purchased 4 tires new from Tire Kingdom in Fort Myers Fl (#6309 #39) when our vehicle had 15049 miles on it.
Corrective Action:
Drivers side rear tire blew out while coming to stoplight at approx 15 -20 MPH. No prior warning message If this had happened at highway speed it could have caused injury or death. There was no impact to the tire prior to blowout. We are retaining tire for inspection and are afraid to continue using the remaining 3 tires. We purchased 4 tires new from Tire Kingdom in Fort Myers Fl (#6309 #39) when our vehicle had 15049 miles on it.
Additional Notes:
Drivers side rear tire blew out while coming to stoplight at approx 15 -20 MPH. No prior warning message If this had happened at highway speed it could have caused injury or death. There was no impact to the tire prior to blowout. We are retaining tire for inspection and are afraid to continue using the remaining 3 tires. We purchased 4 tires new from Tire Kingdom in Fort Myers Fl (#6309 #39) when our vehicle had 15049 miles on it.
Mfg Campaign: 11419996
Recall Date: Jun 7, 2021
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after refueling and driving while coming to a stop there was an abnormal sound of water moving around inside the vehicle. There was no warning light illuminated. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after refueling and driving while coming to a stop there was an abnormal sound of water moving around inside the vehicle. There was no warning light illuminated. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2019 Nissan Pathfinder. The contact stated that after refueling and driving while coming to a stop there was an abnormal sound of water moving around inside the vehicle. There was no warning light illuminated. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer. The failure mileage was approximately 28,000.
Mfg Campaign: 11418898
Recall Date: May 28, 2021
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Corrective Action:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Additional Notes:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Mfg Campaign: 11403883
Recall Date: Mar 19, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Corrective Action:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Additional Notes:
VEHICLE WAS PERFECTLY FINE, BUT THEN BEGIN TO STALL OUT ON 3/1 IN MOTION ON THE STREET, WHILE TURNING, & BACKING UP. THEN ON 3/18 WHEN ATTEMPTING TO BACK UP THE CAR IT COMPLETELY STOPPED. CAR IS AT THE SHOP NOW WITH REPORTED TRANSMISSION ISSUES.
Mfg Campaign: 11403883
Recall Date: Mar 19, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
FRONT DRIVER'S WINDOW KEEPS GETTING STUCK WHEN YOU TRY TO ROLE IT UP, REAR HATCH NOT WORKING PROPERLY, GAS TANK OPENER GETS STUCK, SUNROOF LEAKS WATER INTO THE CAR GOING THROUGH A CARWASH, BAD SEAL ON ELECTRIC SUNROOF, TRANSMISSION PROBLEMS.
Corrective Action:
FRONT DRIVER'S WINDOW KEEPS GETTING STUCK WHEN YOU TRY TO ROLE IT UP, REAR HATCH NOT WORKING PROPERLY, GAS TANK OPENER GETS STUCK, SUNROOF LEAKS WATER INTO THE CAR GOING THROUGH A CARWASH, BAD SEAL ON ELECTRIC SUNROOF, TRANSMISSION PROBLEMS.
Additional Notes:
FRONT DRIVER'S WINDOW KEEPS GETTING STUCK WHEN YOU TRY TO ROLE IT UP, REAR HATCH NOT WORKING PROPERLY, GAS TANK OPENER GETS STUCK, SUNROOF LEAKS WATER INTO THE CAR GOING THROUGH A CARWASH, BAD SEAL ON ELECTRIC SUNROOF, TRANSMISSION PROBLEMS.
Mfg Campaign: 11396006
Recall Date: Feb 12, 2021
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