Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 8, 2019
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
105 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE. ON JUNE 3, 2019, 11:47 A.M. APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALLED OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Corrective Action:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE. ON JUNE 3, 2019, 11:47 A.M. APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALLED OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Additional Notes:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE. ON JUNE 3, 2019, 11:47 A.M. APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALLED OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Mfg Campaign: 11221848
Recall Date: Jun 22, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Corrective Action:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Additional Notes:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Mfg Campaign: 11218432
Recall Date: Jun 7, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Corrective Action:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Additional Notes:
TRAVELING I-80 FROM YORK, NE TO LINCOLN, NE, ON JUNE 3, 2019, 11:47 A.M., APPROX. 2 MILES WEST OF HWY 15 EXIT, WE HEAR A LOUD EXPLOSION AND THOUGHT A TIRE OR SOMETHING HIT OUR PATHFINDER. LUCKY NO OTHER VEHICLES WERE AROUND US AND THE WEATHER WAS HOT WITH CLEAR SKYS. I PULLED INTO A DIVIDED PORTION OF THE INTERSTATE AND INSPECTED THE CAR AND FOUND EVERYTHING OK. STARTED DOWN THE ROAD AGAIN AND WE HEARD PIECES OF SOMETHING ROLLING OFF OUR ROOF. I INSPECTED THE REAR SUNROOF, FOUND IT OK AND THEN STARTED PULLING BACK THE FRONT COVER OF THE SUNROOF AND REALIZED THE GLASS HAS SHATTERED. I IMMEDIATELY CALL OUR SALESMAN AT NISSAN TO REPORT THE DAMAGE AND TO SEE IF IT WAS COVERED UNDER WARRANTY. HE SAID IT WOULD HAVE TO BE LOOKED AT AND WE COULD HAVE A LOANER TO USE IN THE MEAN TIME.
Mfg Campaign: 11218432
Recall Date: Jun 7, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11218443
Recall Date: Jun 7, 2019
Nissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
5-13-2019 (5 AM) I WAS IN AN ACCIDENT. THE AEB (AUTOMATIC EMERGENCY BRAKING SYSTEM) WAS ACTIVE. THE CAR WAS IN MOTION UNTIL IMPACTING A MERCEDES. I WAS ON THE "MAZE" I-880 (FREEWAY) AND CHP ARRIVED AT 5:25 AM AND A FIELD REPORT FILE WAS FILE AND I WILL CONTEST IT. SEE ATTACHMENT. THERE IS A PREPARE DOCUMENT EXPLAINING. I SAW NO WARNING LIGHTS ON THE DASH DURING MOTION OR CRASH TIME. DRIVING ULTIMATELY A DASH RED INDICATOR CAME ON. AT THE TIME I DID NOT KNOW WHAT THAT TO THINK. UPON RETURNING HOME IT SAID THE CAR MIGHT SUDDENLY STOP. RESEARCHING I FOUND A WAY TO TURN OFF THIS FEATURE. BUT EVERY-TIME ONE TURNS ON THE IGNITION, THIS SWITCH RESETS ITSELF... THERE IS NO WAY TO TURN IT COMPLETELY, BUT OTHER SAFETY FEATURES DO. I FIND THIS ODD AND PROBLEM UNTIL CAR IS REPAIRED. I BELIEVE THIS SYSTEM FAILED TO OPERATE, BUT EVALUATION IS DIFFICULT. I LIKE THE BLACK BOX RECORDER TO BE DOWN LOADED. I FOUND A PERSON WHO CAN DO THIS, BUT HE CAN NOT EVALUATE THE DATA. DOES THE NHTSA HAVE THIS SKILL? I BELIEVE MY START OF THE ART CAR COULD TELL US MORE. PRESENTLY PATHFINDER SL OWN BY [XXX] IS AT JIM BONE NISSAN SANTA ROSA WAITING FOR A PART. I WILL ATTACH TWO FILES CONTAINING ALL RELATED INFORMATION. I AM AWARE AFTER THIS ACCIDENT THAT THERE IS AN EFFORT TO RECALL PATHFINDER SL CONCERNING THIS SENSOR AEB. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11218443
Recall Date: Jun 7, 2019
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