Complaints & Recalls
Official Safety Recalls - Important!
64 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC867 PC868
Recall Date: Feb 24, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The second-row seat back frames may have insufficient welds that could separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC845 PC846 PC847
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC844 / PC853
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC840
Recall Date: Sep 10, 2021
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the seat belt alert system failed to operate as needed. The contact stated that even though all the occupants in the vehicle were wearing their seat belts, the system indicated that the seat belts were not in use, causing an audible warning chime to sound throughout the driving trip. The vehicle was taken back to the dealer where it was purchased; Dimmitt Chevrolet (25485 US Hwy 19 N, Clearwater, FL 33763), and the contact was informed that the repair would not be covered under the warranty purchased by the contact through the dealer and was provided an estimate for the repair. The vehicle was then taken to another dealer; Crown Nissan (5151 34th St N, St. Petersburg, FL 33714); where a diagnostic test was performed on the vehicle, and it was believed that the failure might have started after removing the third-row seat. The vehicle remained in the possession of the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,400.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the seat belt alert system failed to operate as needed. The contact stated that even though all the occupants in the vehicle were wearing their seat belts, the system indicated that the seat belts were not in use, causing an audible warning chime to sound throughout the driving trip. The vehicle was taken back to the dealer where it was purchased; Dimmitt Chevrolet (25485 US Hwy 19 N, Clearwater, FL 33763), and the contact was informed that the repair would not be covered under the warranty purchased by the contact through the dealer and was provided an estimate for the repair. The vehicle was then taken to another dealer; Crown Nissan (5151 34th St N, St. Petersburg, FL 33714); where a diagnostic test was performed on the vehicle, and it was believed that the failure might have started after removing the third-row seat. The vehicle remained in the possession of the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,400.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the seat belt alert system failed to operate as needed. The contact stated that even though all the occupants in the vehicle were wearing their seat belts, the system indicated that the seat belts were not in use, causing an audible warning chime to sound throughout the driving trip. The vehicle was taken back to the dealer where it was purchased; Dimmitt Chevrolet (25485 US Hwy 19 N, Clearwater, FL 33763), and the contact was informed that the repair would not be covered under the warranty purchased by the contact through the dealer and was provided an estimate for the repair. The vehicle was then taken to another dealer; Crown Nissan (5151 34th St N, St. Petersburg, FL 33714); where a diagnostic test was performed on the vehicle, and it was believed that the failure might have started after removing the third-row seat. The vehicle remained in the possession of the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,400.
Mfg Campaign: 11639867
Recall Date: Jan 31, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Corrective Action:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Additional Notes:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Mfg Campaign: 11635296
Recall Date: Jan 10, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Corrective Action:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Additional Notes:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Mfg Campaign: 11635296
Recall Date: Jan 10, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Corrective Action:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Additional Notes:
Sunroof leak- causing issues throughout the car. Mold which is very serious and dangerous. This HAS to be addressed.
Mfg Campaign: 11635296
Recall Date: Jan 10, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving and all of a sudden my car flipped into neutral mid drive. I couldn’t put it in park. I couldn’t put it in drive and I couldn’t put it in reverse. I had to sit on the road with my foot on the pedal until someone could tow it. My kids and were stuck in the dark on dangerous corner of a windy road. This is a serious safety deficit. We are still covered under warranty. We got it home and turned it off. Then we turned the car back on and we were able to put it in gear and park it, but the check engine light stayed on. The next day when I turned it on to take it to the dealership, the check engine light was off. The technician took it for a test drive and it did the same thing to him. The technician can’t figure out what is wrong or why it’s doing what it is doing, but that it is unsafe to drive.
Corrective Action:
I was driving and all of a sudden my car flipped into neutral mid drive. I couldn’t put it in park. I couldn’t put it in drive and I couldn’t put it in reverse. I had to sit on the road with my foot on the pedal until someone could tow it. My kids and were stuck in the dark on dangerous corner of a windy road. This is a serious safety deficit. We are still covered under warranty. We got it home and turned it off. Then we turned the car back on and we were able to put it in gear and park it, but the check engine light stayed on. The next day when I turned it on to take it to the dealership, the check engine light was off. The technician took it for a test drive and it did the same thing to him. The technician can’t figure out what is wrong or why it’s doing what it is doing, but that it is unsafe to drive.
Additional Notes:
I was driving and all of a sudden my car flipped into neutral mid drive. I couldn’t put it in park. I couldn’t put it in drive and I couldn’t put it in reverse. I had to sit on the road with my foot on the pedal until someone could tow it. My kids and were stuck in the dark on dangerous corner of a windy road. This is a serious safety deficit. We are still covered under warranty. We got it home and turned it off. Then we turned the car back on and we were able to put it in gear and park it, but the check engine light stayed on. The next day when I turned it on to take it to the dealership, the check engine light was off. The technician took it for a test drive and it did the same thing to him. The technician can’t figure out what is wrong or why it’s doing what it is doing, but that it is unsafe to drive.
Mfg Campaign: 11634147
Recall Date: Jan 5, 2025
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The front passenger seat in my 2022 Nissan Pathfinder is too low making the seat uncomfortable to sit in. Nissan told me to call the safety board to start a recall.
Corrective Action:
The front passenger seat in my 2022 Nissan Pathfinder is too low making the seat uncomfortable to sit in. Nissan told me to call the safety board to start a recall.
Additional Notes:
The front passenger seat in my 2022 Nissan Pathfinder is too low making the seat uncomfortable to sit in. Nissan told me to call the safety board to start a recall.
Mfg Campaign: 11628615
Recall Date: Dec 3, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Corrective Action:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Additional Notes:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Mfg Campaign: 11627378
Recall Date: Nov 25, 2024
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Corrective Action:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Additional Notes:
Heated seats appear to be on, but do not heat up. The door lock sensors on the exterior door handles do not work consistently.
Mfg Campaign: 11627378
Recall Date: Nov 25, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My sunroof exploded going down the road, no object hit it.
Corrective Action:
My sunroof exploded going down the road, no object hit it.
Additional Notes:
My sunroof exploded going down the road, no object hit it.
Mfg Campaign: 11626267
Recall Date: Nov 19, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Sunday September 8 2024 at 3:01 pm while driving my car down the road my car suddenly started flashing the Automatic Emergency Braking with Pedestrian Detection system warning light. The warning started flashing then the engine shut down. The engine shut down for about five minutes then I was able to start it again. But My check engine light was on. My Nissan Connect sent me a message via email that my "PATHFINDER's engine may have an emission control system malfunction." I moved the car from the middle of the street to a parking lot and initially called for a tow truck. However, after sitting in the car for about 40 minutes waiting for a tow truck I started the vehicle again and it started and the check engine light was off. I subsequently took my vehicle to two Nissan dealerships and they could not find an issue or a resolution to the problem. Today, November 17 2023, at 4:23pm I was on my way home driving west and my car began to flash the same indications that I received during the initial incident. The common thread between both incidences was that I was driving west during dusk and the sun was shining brightly in my direction. I believe that the brightness of the sun is causing the AEB system to malfunction and can cause the vehicle to shut down while driving. This is definitely a hazard if driving.
Corrective Action:
On Sunday September 8 2024 at 3:01 pm while driving my car down the road my car suddenly started flashing the Automatic Emergency Braking with Pedestrian Detection system warning light. The warning started flashing then the engine shut down. The engine shut down for about five minutes then I was able to start it again. But My check engine light was on. My Nissan Connect sent me a message via email that my "PATHFINDER's engine may have an emission control system malfunction." I moved the car from the middle of the street to a parking lot and initially called for a tow truck. However, after sitting in the car for about 40 minutes waiting for a tow truck I started the vehicle again and it started and the check engine light was off. I subsequently took my vehicle to two Nissan dealerships and they could not find an issue or a resolution to the problem. Today, November 17 2023, at 4:23pm I was on my way home driving west and my car began to flash the same indications that I received during the initial incident. The common thread between both incidences was that I was driving west during dusk and the sun was shining brightly in my direction. I believe that the brightness of the sun is causing the AEB system to malfunction and can cause the vehicle to shut down while driving. This is definitely a hazard if driving.
Additional Notes:
On Sunday September 8 2024 at 3:01 pm while driving my car down the road my car suddenly started flashing the Automatic Emergency Braking with Pedestrian Detection system warning light. The warning started flashing then the engine shut down. The engine shut down for about five minutes then I was able to start it again. But My check engine light was on. My Nissan Connect sent me a message via email that my "PATHFINDER's engine may have an emission control system malfunction." I moved the car from the middle of the street to a parking lot and initially called for a tow truck. However, after sitting in the car for about 40 minutes waiting for a tow truck I started the vehicle again and it started and the check engine light was off. I subsequently took my vehicle to two Nissan dealerships and they could not find an issue or a resolution to the problem. Today, November 17 2023, at 4:23pm I was on my way home driving west and my car began to flash the same indications that I received during the initial incident. The common thread between both incidences was that I was driving west during dusk and the sun was shining brightly in my direction. I believe that the brightness of the sun is causing the AEB system to malfunction and can cause the vehicle to shut down while driving. This is definitely a hazard if driving.
Mfg Campaign: 11625795
Recall Date: Nov 17, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Corrective Action:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Additional Notes:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Mfg Campaign: 11619994
Recall Date: Oct 15, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Corrective Action:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Additional Notes:
The rear breaks wore off really fast at around 10,000 miles as well as all the tires. It was inspected and the mechanic said that it’s normal for the breaks in these cars to wear off quickly. I never recieved any warning lamps about the breaks needing to be changed.
Mfg Campaign: 11619994
Recall Date: Oct 15, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Corrective Action:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Additional Notes:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Mfg Campaign: 11619390
Recall Date: Oct 11, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Corrective Action:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Additional Notes:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Mfg Campaign: 11619390
Recall Date: Oct 11, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Corrective Action:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Additional Notes:
My car jerks violently into first gear often. Slow acceleration. Exclamation mark inside a triangle warning light came on and my car wouldn't accelerate over tha 2 miles per hrs. When in park or at a stop light it idles roughly. Rear brakes have been prematurely expired. I have since replaced them
Mfg Campaign: 11619390
Recall Date: Oct 11, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Corrective Action:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Additional Notes:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Mfg Campaign: 11618605
Recall Date: Oct 7, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Corrective Action:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Additional Notes:
the car is burning through brakes first brakes was repaired under warranty from nissan at 15k miles now the car needed
Mfg Campaign: 11618605
Recall Date: Oct 7, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Corrective Action:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Additional Notes:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Mfg Campaign: 11617931
Recall Date: Oct 3, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Corrective Action:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Additional Notes:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Mfg Campaign: 11617931
Recall Date: Oct 3, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Corrective Action:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Additional Notes:
My 2022 Pathfinder had 34,725 miles on it when I left for the grocery store, on the way while driving on the highway I got an alert on my dash saying "check shift level position", which that seemed normal & fine, and vehicle was still driving normally at this point. That alert then went away as I was driving a moment or two later ( however I did get a photo of it). A very few moments later, I was driving along and the vehicle suddenly shifted into N(eutral)! I pulled over, shifted into park, turned off the car, restarted it, and the check engine light was on. However I shifted the car into D(rive) and proceeded to try to get back home, car seemed to be driving normally, but then no, it began again, the car suddenly shifted into N again as I was driving. I tried pulling over and restarting the vehicle again, but the same thing happened again. I decided to have my passenger take a video of our drive home so that it could be easily shown to the dealer what was happening, that way there would be no question of if the dealer could replicate the issue or not. During our aprox 6:07 minute trip home, it happened another 5 times! Once I was home I found that I had a email from MyNissan saying that there may possibly be an issue with my vehicle emmisions system. My husband has a code reader and he plugged into it and it showed a code of P0742, which is ("torque converter clutch circuit stuck on"). So the next morning 10/01/24 I called my dealership and spoke to service and let them know what was going on and that it needed to come in, I explained however that I would not be loaded my 3 kids in the car and making that hour + trip up there driving the car as this is a HUGE safety hazard. I had the vehicle towed to the dealership. The next day the dealer did reach out to me and tell me they plugged into it, saw the P0742 code, but "didn't know what to do with that", so they were calling the Nissan "TechLine".
Mfg Campaign: 11617931
Recall Date: Oct 3, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury