Complaints & Recalls
Official Safety Recalls - Important!
64 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC867 PC868
Recall Date: Feb 24, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The second-row seat back frames may have insufficient welds that could separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC845 PC846 PC847
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC844 / PC853
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC840
Recall Date: Sep 10, 2021
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Corrective Action:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Additional Notes:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Mfg Campaign: 11616333
Recall Date: Sep 25, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Corrective Action:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Additional Notes:
While driving my son to school, traffic began slowing and then accelerating in front of me. I was driving approximately 40 mph when I took my foot off the accelerator to slow down. Before I had a chance to press the brake, the vehicle shifted into neutral on it own without the shift level being touch and a steady Malfunction Indicator Light came on. At this point the traffic began speeding up and I was unable to accelerate until I manually shifted the vehicle back into drive.
Mfg Campaign: 11616333
Recall Date: Sep 25, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Mfg Campaign: 11613396
Recall Date: Sep 9, 2024
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Mfg Campaign: 11613396
Recall Date: Sep 9, 2024
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Mfg Campaign: 11613396
Recall Date: Sep 9, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Corrective Action:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Additional Notes:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Mfg Campaign: 11611073
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Corrective Action:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Additional Notes:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Mfg Campaign: 11611073
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Corrective Action:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Additional Notes:
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Mfg Campaign: 11611073
Recall Date: Aug 27, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Corrective Action:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Additional Notes:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Mfg Campaign: 11602922
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Corrective Action:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Additional Notes:
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Mfg Campaign: 11602922
Recall Date: Jul 17, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Corrective Action:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Additional Notes:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Mfg Campaign: 11596862
Recall Date: Jun 26, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Corrective Action:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Additional Notes:
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Mfg Campaign: 11596862
Recall Date: Jun 26, 2024
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
My Toddler was seated (in the car seat that was buckled into ) the second row bucket seat. While driving the vehicle we hit a bump in the road which then launched the back passenger seat up and forward pinning my child between the two seats. His face smashed into the front passenger seat headrest which caused forced injury to his head. The EZ seat button could not have been reached by my child due to them being in a car seat. This has been reported to the manufacture of Nissan. There are no warnings for this feature.
Corrective Action:
My Toddler was seated (in the car seat that was buckled into ) the second row bucket seat. While driving the vehicle we hit a bump in the road which then launched the back passenger seat up and forward pinning my child between the two seats. His face smashed into the front passenger seat headrest which caused forced injury to his head. The EZ seat button could not have been reached by my child due to them being in a car seat. This has been reported to the manufacture of Nissan. There are no warnings for this feature.
Additional Notes:
My Toddler was seated (in the car seat that was buckled into ) the second row bucket seat. While driving the vehicle we hit a bump in the road which then launched the back passenger seat up and forward pinning my child between the two seats. His face smashed into the front passenger seat headrest which caused forced injury to his head. The EZ seat button could not have been reached by my child due to them being in a car seat. This has been reported to the manufacture of Nissan. There are no warnings for this feature.
Mfg Campaign: 11596314
Recall Date: Jun 24, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brakes on Nissan Pathfinder are wearing unusually fast resulting in brakes failing and vehicle failing to stop. I have now had to pay to replace the rear brakes twice in less than 30k miles. Brakes should last 30-50k miles. Also I have not had to replace the front brakes once yet.
Corrective Action:
Rear brakes on Nissan Pathfinder are wearing unusually fast resulting in brakes failing and vehicle failing to stop. I have now had to pay to replace the rear brakes twice in less than 30k miles. Brakes should last 30-50k miles. Also I have not had to replace the front brakes once yet.
Additional Notes:
Rear brakes on Nissan Pathfinder are wearing unusually fast resulting in brakes failing and vehicle failing to stop. I have now had to pay to replace the rear brakes twice in less than 30k miles. Brakes should last 30-50k miles. Also I have not had to replace the front brakes once yet.
Mfg Campaign: 11595339
Recall Date: Jun 19, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear backup camera fails to display the rear camera image when in reverse. Upon starting the vehicle and selecting reverse, the camera first displays the reverse camera image, when vehicle is in motion and actively reversing the camera display goes black, temporary failing to display any picture. After approximately 2 seconds, the picture returns. How was your safety or the safety of others put at risk? The federally required rear view camera systems fails while in reverse and activity in motion, potentially failing to capture obstacles or people while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought into a dealer who could not reproduce the problem. The issue occurs at an unpredictable frequency and not upon every startup or reversing cycle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only symptoms is that of the failure itself described above, no other indications leading up to or following the failure present. This issue has been occuring since purchase, new, from a dealership.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear backup camera fails to display the rear camera image when in reverse. Upon starting the vehicle and selecting reverse, the camera first displays the reverse camera image, when vehicle is in motion and actively reversing the camera display goes black, temporary failing to display any picture. After approximately 2 seconds, the picture returns. How was your safety or the safety of others put at risk? The federally required rear view camera systems fails while in reverse and activity in motion, potentially failing to capture obstacles or people while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought into a dealer who could not reproduce the problem. The issue occurs at an unpredictable frequency and not upon every startup or reversing cycle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only symptoms is that of the failure itself described above, no other indications leading up to or following the failure present. This issue has been occuring since purchase, new, from a dealership.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear backup camera fails to display the rear camera image when in reverse. Upon starting the vehicle and selecting reverse, the camera first displays the reverse camera image, when vehicle is in motion and actively reversing the camera display goes black, temporary failing to display any picture. After approximately 2 seconds, the picture returns. How was your safety or the safety of others put at risk? The federally required rear view camera systems fails while in reverse and activity in motion, potentially failing to capture obstacles or people while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought into a dealer who could not reproduce the problem. The issue occurs at an unpredictable frequency and not upon every startup or reversing cycle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only symptoms is that of the failure itself described above, no other indications leading up to or following the failure present. This issue has been occuring since purchase, new, from a dealership.
Mfg Campaign: 11594512
Recall Date: Jun 15, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Corrective Action:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Additional Notes:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Mfg Campaign: 11592242
Recall Date: Jun 3, 2024
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Corrective Action:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Additional Notes:
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Mfg Campaign: 11592242
Recall Date: Jun 3, 2024
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
It appears the rear brake pads degrade over a short amount of usage. My vehicle currently has approximately 28,000 miles and I have had to replace the rear pads twice. Once at 13k miles and another at 27,500 miles. Car vibrates violently upon heavy braking. This seems to be a known issue with the manufacturer; however, no recalls have been issued.
Corrective Action:
It appears the rear brake pads degrade over a short amount of usage. My vehicle currently has approximately 28,000 miles and I have had to replace the rear pads twice. Once at 13k miles and another at 27,500 miles. Car vibrates violently upon heavy braking. This seems to be a known issue with the manufacturer; however, no recalls have been issued.
Additional Notes:
It appears the rear brake pads degrade over a short amount of usage. My vehicle currently has approximately 28,000 miles and I have had to replace the rear pads twice. Once at 13k miles and another at 27,500 miles. Car vibrates violently upon heavy braking. This seems to be a known issue with the manufacturer; however, no recalls have been issued.
Mfg Campaign: 11590112
Recall Date: May 22, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Corrective Action:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Additional Notes:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Mfg Campaign: 11589148
Recall Date: May 16, 2024
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Corrective Action:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Additional Notes:
On numerous occasions while cruising at highway speeds ability to accelerate disengages. There is no ability to accelerate and RPMs drop, car loses speed until transmission and acceleration re-engages. When the car does this you are unable to shift gears to attempt to engage and the vehicle still shows as though it is in drive. Vehicle has gone to dealer service numerous times and they are unable to replicate the issue and allege that there are no “codes” in the computer. They are reluctant to dive deeper into the issue despite the fact that this is a safety issue.
Mfg Campaign: 11589148
Recall Date: May 16, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury