Complaints & Recalls
Official Safety Recalls - Important!
64 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC867 PC868
Recall Date: Feb 24, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The second-row seat back frames may have insufficient welds that could separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC845 PC846 PC847
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC844 / PC853
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC840
Recall Date: Sep 10, 2021
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Upon routine service at 15,393 miles I was told that my rear brakes and rotors needed replacement. The service advisor stated that they are at a 2 and failed the multi-point inspection. I brought the vehicle to an independent shop and they confirmed the rear brakes needed immediate replacement. Upon further research, this seems to be a pattern for the 2022 Pathfinder with many people needing to replace rear brakes at a very low mileage.
Corrective Action:
Upon routine service at 15,393 miles I was told that my rear brakes and rotors needed replacement. The service advisor stated that they are at a 2 and failed the multi-point inspection. I brought the vehicle to an independent shop and they confirmed the rear brakes needed immediate replacement. Upon further research, this seems to be a pattern for the 2022 Pathfinder with many people needing to replace rear brakes at a very low mileage.
Additional Notes:
Upon routine service at 15,393 miles I was told that my rear brakes and rotors needed replacement. The service advisor stated that they are at a 2 and failed the multi-point inspection. I brought the vehicle to an independent shop and they confirmed the rear brakes needed immediate replacement. Upon further research, this seems to be a pattern for the 2022 Pathfinder with many people needing to replace rear brakes at a very low mileage.
Mfg Campaign: 11555582
Recall Date: Nov 17, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
While I was driving my toddler who was in the 3rd row pushed the bottom located at the back of the 2nd row seat. The seat came foward with my baby who was in his carseat causing him to come foward at a really high speed (since the seat moves foward really fast and with impulse) causing him to hit his head and almost causing me to crash. I had to stop in the middle of where I was driving since my baby was screaming and crying and couldn't breath since he was being squished by the seat. The seat is very heavy and hard to push back in case of an emergency from someone sitting in the back row. You have to actually get down to be able to put it back in it's place.
Corrective Action:
While I was driving my toddler who was in the 3rd row pushed the bottom located at the back of the 2nd row seat. The seat came foward with my baby who was in his carseat causing him to come foward at a really high speed (since the seat moves foward really fast and with impulse) causing him to hit his head and almost causing me to crash. I had to stop in the middle of where I was driving since my baby was screaming and crying and couldn't breath since he was being squished by the seat. The seat is very heavy and hard to push back in case of an emergency from someone sitting in the back row. You have to actually get down to be able to put it back in it's place.
Additional Notes:
While I was driving my toddler who was in the 3rd row pushed the bottom located at the back of the 2nd row seat. The seat came foward with my baby who was in his carseat causing him to come foward at a really high speed (since the seat moves foward really fast and with impulse) causing him to hit his head and almost causing me to crash. I had to stop in the middle of where I was driving since my baby was screaming and crying and couldn't breath since he was being squished by the seat. The seat is very heavy and hard to push back in case of an emergency from someone sitting in the back row. You have to actually get down to be able to put it back in it's place.
Mfg Campaign: 11553533
Recall Date: Nov 4, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I AM EXPERIENCING ISSUES WITH THE GAS PEDAL GETTING STUCK AND I HAVE TO MANUALLY BEND DOWN AND PULL IT UP WITH MY HAND. I HAVE BIN GOING BACK AND FOURTH WITH NISSAN FOR A YEAR NOW. I HAVE VIDEOS TO SHOW THE PROOF. I HAVE 2 KIDS TO DRIVE IN MY CAR. I AM REALLY CONCERNED ABOUT THE SAFETY IN THE CAR. I ALMOST CRASHED A FEW TIMES. I REACHED OUT TO THE ATTORNEY GENERAL AND THEY ARE STATING THAT I SHOULD CHANGE OUT THE WHOLE FRONT END OF THE CAR. I CANNOT FINANCIALLY AFFORD THAT AND IT ISNT FAIR TO ME . I BOUGHT THE CAR BRAND NEW AND STARTED HAVING THIS ISSUE 3 MONTHS AFTER HAVING THE CAR. I HAVE BIN COMMUNICATING WITH NISSAN EVER SINCE.
Corrective Action:
I AM EXPERIENCING ISSUES WITH THE GAS PEDAL GETTING STUCK AND I HAVE TO MANUALLY BEND DOWN AND PULL IT UP WITH MY HAND. I HAVE BIN GOING BACK AND FOURTH WITH NISSAN FOR A YEAR NOW. I HAVE VIDEOS TO SHOW THE PROOF. I HAVE 2 KIDS TO DRIVE IN MY CAR. I AM REALLY CONCERNED ABOUT THE SAFETY IN THE CAR. I ALMOST CRASHED A FEW TIMES. I REACHED OUT TO THE ATTORNEY GENERAL AND THEY ARE STATING THAT I SHOULD CHANGE OUT THE WHOLE FRONT END OF THE CAR. I CANNOT FINANCIALLY AFFORD THAT AND IT ISNT FAIR TO ME . I BOUGHT THE CAR BRAND NEW AND STARTED HAVING THIS ISSUE 3 MONTHS AFTER HAVING THE CAR. I HAVE BIN COMMUNICATING WITH NISSAN EVER SINCE.
Additional Notes:
I AM EXPERIENCING ISSUES WITH THE GAS PEDAL GETTING STUCK AND I HAVE TO MANUALLY BEND DOWN AND PULL IT UP WITH MY HAND. I HAVE BIN GOING BACK AND FOURTH WITH NISSAN FOR A YEAR NOW. I HAVE VIDEOS TO SHOW THE PROOF. I HAVE 2 KIDS TO DRIVE IN MY CAR. I AM REALLY CONCERNED ABOUT THE SAFETY IN THE CAR. I ALMOST CRASHED A FEW TIMES. I REACHED OUT TO THE ATTORNEY GENERAL AND THEY ARE STATING THAT I SHOULD CHANGE OUT THE WHOLE FRONT END OF THE CAR. I CANNOT FINANCIALLY AFFORD THAT AND IT ISNT FAIR TO ME . I BOUGHT THE CAR BRAND NEW AND STARTED HAVING THIS ISSUE 3 MONTHS AFTER HAVING THE CAR. I HAVE BIN COMMUNICATING WITH NISSAN EVER SINCE.
Mfg Campaign: 11552742
Recall Date: Oct 30, 2023
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Corrective Action:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Additional Notes:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Mfg Campaign: 11552270
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Corrective Action:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Additional Notes:
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Mfg Campaign: 11552270
Recall Date: Oct 27, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Corrective Action:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Additional Notes:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Mfg Campaign: 11547880
Recall Date: Oct 2, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Corrective Action:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Additional Notes:
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Mfg Campaign: 11547880
Recall Date: Oct 2, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car has 18500 miles and dealership told me the rear brake pads were at 4 mm. No driving issues. Just that they wore out very quickly. Had to have them replaced
Corrective Action:
Car has 18500 miles and dealership told me the rear brake pads were at 4 mm. No driving issues. Just that they wore out very quickly. Had to have them replaced
Additional Notes:
Car has 18500 miles and dealership told me the rear brake pads were at 4 mm. No driving issues. Just that they wore out very quickly. Had to have them replaced
Mfg Campaign: 11543590
Recall Date: Sep 9, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Driver and passenger seats are too low. Passenger seat is not adjustable and the set height would harm a passenger in a collision. Seat spacers or risers should be required as a fix from Nissan.
Corrective Action:
Driver and passenger seats are too low. Passenger seat is not adjustable and the set height would harm a passenger in a collision. Seat spacers or risers should be required as a fix from Nissan.
Additional Notes:
Driver and passenger seats are too low. Passenger seat is not adjustable and the set height would harm a passenger in a collision. Seat spacers or risers should be required as a fix from Nissan.
Mfg Campaign: 11542011
Recall Date: Sep 1, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2022 Nissan Pathfinder, If this model year runs out of gas or stalls in traffic with the engine inoperative the vehicle cannot be moved out of the lane of traffic. It has an electronic transmission therefore the vehicle has to stay in the lane of traffic until towed. All wheel vehicle would be very criticle. Three dealers have verbally confirmed there is no remedy at this time.
Corrective Action:
I have a 2022 Nissan Pathfinder, If this model year runs out of gas or stalls in traffic with the engine inoperative the vehicle cannot be moved out of the lane of traffic. It has an electronic transmission therefore the vehicle has to stay in the lane of traffic until towed. All wheel vehicle would be very criticle. Three dealers have verbally confirmed there is no remedy at this time.
Additional Notes:
I have a 2022 Nissan Pathfinder, If this model year runs out of gas or stalls in traffic with the engine inoperative the vehicle cannot be moved out of the lane of traffic. It has an electronic transmission therefore the vehicle has to stay in the lane of traffic until towed. All wheel vehicle would be very criticle. Three dealers have verbally confirmed there is no remedy at this time.
Mfg Campaign: 11541163
Recall Date: Aug 28, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022 NISSAN PATHFINDER SL AWD UNDER WARRANTY. WIFE AND CHILD APPROACHED CAR, THE PROXIMITY UNLOCK DIDN'T WHEN TOUCHING THE DOOR HANDLE. WIFE PULLED OUT KEY FOB AND HIT UNLOCK BUTTON. THEN PLACED CHILD IN CAR SEAT BEHIND DRIVER. THE KEY FOB WAS INSIDE OF DIAPER BAG ON FLOOR BOARD DIRECTLY IN FRONT OF CHILD SEAT AND BEHIND DRIVER SEAT. WIFE NEVER INITIATED A DOOR LOCK NOR HEARD ANY AUDIBLE LOCK MECHANISM. SHE THEN CLOSED THE BACK DOOR AND WENT TO OPEN THE DRIVERS DOOR. THE DOOR WAS LOCKED AND POLICE AND EMS VIA 911 WERE CALLED TO FORCIBLY ENTER CAR SINCE IT WAS NEAR 100 DEGREES OUTSIDE. LATER THAT DAY THE LOCAL NISSAN DEALER SERVICE SAID THAT NOTHING WAS WRONG WITH THE VEHICLE AND SAID NOTHING COULD BE DONE. I TRIED MULTIPLE TIMES TO DUPLICATE THE DOOR LOCK WITH FOB INSIDE LAST NIGHT AND COULD NOT GET IT TO DUPLICATE WHAT HAPPENED YESTERDAY. MY NINE MONTH OLD SON WAS SEEN BY URGENT CARE AND EMS PERSONNEL BUT NOT POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT AND MY SON DID NOT REQUIRE IMMEDIATE EMERGENCY CARE, JUST CAUTIOUS HEAT IMPACT CARE AT LOCAL URGENT CARE CLINIC. UPON FURTHER RESEARCH APPEARS THIS ISSUE WITH NISSAN KEY DEFECTS GOES BACK MULTIPLE YEAR S AND VEHICLES AND HAD MULTIPLE NHTSA COMPLAINTS. NONE OF THOSE HOWEVER LOOK TO COVER THE 2022 NISSAN PATHFINDER, HENSE THIS COMPLAINT.
Corrective Action:
2022 NISSAN PATHFINDER SL AWD UNDER WARRANTY. WIFE AND CHILD APPROACHED CAR, THE PROXIMITY UNLOCK DIDN'T WHEN TOUCHING THE DOOR HANDLE. WIFE PULLED OUT KEY FOB AND HIT UNLOCK BUTTON. THEN PLACED CHILD IN CAR SEAT BEHIND DRIVER. THE KEY FOB WAS INSIDE OF DIAPER BAG ON FLOOR BOARD DIRECTLY IN FRONT OF CHILD SEAT AND BEHIND DRIVER SEAT. WIFE NEVER INITIATED A DOOR LOCK NOR HEARD ANY AUDIBLE LOCK MECHANISM. SHE THEN CLOSED THE BACK DOOR AND WENT TO OPEN THE DRIVERS DOOR. THE DOOR WAS LOCKED AND POLICE AND EMS VIA 911 WERE CALLED TO FORCIBLY ENTER CAR SINCE IT WAS NEAR 100 DEGREES OUTSIDE. LATER THAT DAY THE LOCAL NISSAN DEALER SERVICE SAID THAT NOTHING WAS WRONG WITH THE VEHICLE AND SAID NOTHING COULD BE DONE. I TRIED MULTIPLE TIMES TO DUPLICATE THE DOOR LOCK WITH FOB INSIDE LAST NIGHT AND COULD NOT GET IT TO DUPLICATE WHAT HAPPENED YESTERDAY. MY NINE MONTH OLD SON WAS SEEN BY URGENT CARE AND EMS PERSONNEL BUT NOT POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT AND MY SON DID NOT REQUIRE IMMEDIATE EMERGENCY CARE, JUST CAUTIOUS HEAT IMPACT CARE AT LOCAL URGENT CARE CLINIC. UPON FURTHER RESEARCH APPEARS THIS ISSUE WITH NISSAN KEY DEFECTS GOES BACK MULTIPLE YEAR S AND VEHICLES AND HAD MULTIPLE NHTSA COMPLAINTS. NONE OF THOSE HOWEVER LOOK TO COVER THE 2022 NISSAN PATHFINDER, HENSE THIS COMPLAINT.
Additional Notes:
2022 NISSAN PATHFINDER SL AWD UNDER WARRANTY. WIFE AND CHILD APPROACHED CAR, THE PROXIMITY UNLOCK DIDN'T WHEN TOUCHING THE DOOR HANDLE. WIFE PULLED OUT KEY FOB AND HIT UNLOCK BUTTON. THEN PLACED CHILD IN CAR SEAT BEHIND DRIVER. THE KEY FOB WAS INSIDE OF DIAPER BAG ON FLOOR BOARD DIRECTLY IN FRONT OF CHILD SEAT AND BEHIND DRIVER SEAT. WIFE NEVER INITIATED A DOOR LOCK NOR HEARD ANY AUDIBLE LOCK MECHANISM. SHE THEN CLOSED THE BACK DOOR AND WENT TO OPEN THE DRIVERS DOOR. THE DOOR WAS LOCKED AND POLICE AND EMS VIA 911 WERE CALLED TO FORCIBLY ENTER CAR SINCE IT WAS NEAR 100 DEGREES OUTSIDE. LATER THAT DAY THE LOCAL NISSAN DEALER SERVICE SAID THAT NOTHING WAS WRONG WITH THE VEHICLE AND SAID NOTHING COULD BE DONE. I TRIED MULTIPLE TIMES TO DUPLICATE THE DOOR LOCK WITH FOB INSIDE LAST NIGHT AND COULD NOT GET IT TO DUPLICATE WHAT HAPPENED YESTERDAY. MY NINE MONTH OLD SON WAS SEEN BY URGENT CARE AND EMS PERSONNEL BUT NOT POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT AND MY SON DID NOT REQUIRE IMMEDIATE EMERGENCY CARE, JUST CAUTIOUS HEAT IMPACT CARE AT LOCAL URGENT CARE CLINIC. UPON FURTHER RESEARCH APPEARS THIS ISSUE WITH NISSAN KEY DEFECTS GOES BACK MULTIPLE YEAR S AND VEHICLES AND HAD MULTIPLE NHTSA COMPLAINTS. NONE OF THOSE HOWEVER LOOK TO COVER THE 2022 NISSAN PATHFINDER, HENSE THIS COMPLAINT.
Mfg Campaign: 11538569
Recall Date: Aug 15, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My name is [XXX] and I have been a Nissan Consumer for over 10 years, and this is the second time I have had major issues with my breaks. Unfortunately, I did not send an email when the 1st occurrence happened but, in my brand, new Rouge around 2017, my front and back breaks went completely out and had to be replaced at 6 months, but I continued to patronize your company. This occurrence I am sending an email regarding my 2022 Nissan Pathfinder I purchased from Passport Nissan, Marlowe Heights. I called the consumer customer service number on 8/12 and was provided case # [XXX}. Nissan Consumer line says, oh, there is nothing we can do because your vehicle is not under warranty and there has not been a recall! I brought my truck in for an oil change and tire rotation (which is part of the extended warranty when I purchased my truck) on July 11, 2003, and was not informed that my brakes needed any attention. The week of 8/7/2023 I noticed my brakes were really loud when I went in reverse so I looked up when should a car/truck need new brakes seeing as though I have only had this vehicle for just a year in July. It should brake should not be needed for at least 30-60,000 miles, here I am at 12, 483 miles. I called the dealership and was informed this is likely wear and tear and that I would be responsible for the cost of new breaks if needed. I am baffled because the point of me leasing a new vehicle is an attempt to avoid major costs such as brake and engine concerns before my 3-year lease is up. Yes, I leased 3 years prior to this lease a year ago! I make an appointment and take my truck to Nissan of Marlow Heights and informed the worker of my concern and he immediately tells me, oh, it’s just a noise your bakes make early in the morning, my Toyota does the same thing in the mornings. I explained to him that it’s not just in the morning but when I go in reverse, and I demonstrated this concern and he was like, oh no that is not norm INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Corrective Action:
My name is [XXX] and I have been a Nissan Consumer for over 10 years, and this is the second time I have had major issues with my breaks. Unfortunately, I did not send an email when the 1st occurrence happened but, in my brand, new Rouge around 2017, my front and back breaks went completely out and had to be replaced at 6 months, but I continued to patronize your company. This occurrence I am sending an email regarding my 2022 Nissan Pathfinder I purchased from Passport Nissan, Marlowe Heights. I called the consumer customer service number on 8/12 and was provided case # [XXX}. Nissan Consumer line says, oh, there is nothing we can do because your vehicle is not under warranty and there has not been a recall! I brought my truck in for an oil change and tire rotation (which is part of the extended warranty when I purchased my truck) on July 11, 2003, and was not informed that my brakes needed any attention. The week of 8/7/2023 I noticed my brakes were really loud when I went in reverse so I looked up when should a car/truck need new brakes seeing as though I have only had this vehicle for just a year in July. It should brake should not be needed for at least 30-60,000 miles, here I am at 12, 483 miles. I called the dealership and was informed this is likely wear and tear and that I would be responsible for the cost of new breaks if needed. I am baffled because the point of me leasing a new vehicle is an attempt to avoid major costs such as brake and engine concerns before my 3-year lease is up. Yes, I leased 3 years prior to this lease a year ago! I make an appointment and take my truck to Nissan of Marlow Heights and informed the worker of my concern and he immediately tells me, oh, it’s just a noise your bakes make early in the morning, my Toyota does the same thing in the mornings. I explained to him that it’s not just in the morning but when I go in reverse, and I demonstrated this concern and he was like, oh no that is not norm INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Additional Notes:
My name is [XXX] and I have been a Nissan Consumer for over 10 years, and this is the second time I have had major issues with my breaks. Unfortunately, I did not send an email when the 1st occurrence happened but, in my brand, new Rouge around 2017, my front and back breaks went completely out and had to be replaced at 6 months, but I continued to patronize your company. This occurrence I am sending an email regarding my 2022 Nissan Pathfinder I purchased from Passport Nissan, Marlowe Heights. I called the consumer customer service number on 8/12 and was provided case # [XXX}. Nissan Consumer line says, oh, there is nothing we can do because your vehicle is not under warranty and there has not been a recall! I brought my truck in for an oil change and tire rotation (which is part of the extended warranty when I purchased my truck) on July 11, 2003, and was not informed that my brakes needed any attention. The week of 8/7/2023 I noticed my brakes were really loud when I went in reverse so I looked up when should a car/truck need new brakes seeing as though I have only had this vehicle for just a year in July. It should brake should not be needed for at least 30-60,000 miles, here I am at 12, 483 miles. I called the dealership and was informed this is likely wear and tear and that I would be responsible for the cost of new breaks if needed. I am baffled because the point of me leasing a new vehicle is an attempt to avoid major costs such as brake and engine concerns before my 3-year lease is up. Yes, I leased 3 years prior to this lease a year ago! I make an appointment and take my truck to Nissan of Marlow Heights and informed the worker of my concern and he immediately tells me, oh, it’s just a noise your bakes make early in the morning, my Toyota does the same thing in the mornings. I explained to him that it’s not just in the morning but when I go in reverse, and I demonstrated this concern and he was like, oh no that is not norm INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Mfg Campaign: 11538486
Recall Date: Aug 14, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this car with 6miles on the odometer. Shortly after my purchase, the sunroof started making noises. I have been in contact with my local dealership (not the one I got it from) with making sure that when the regular service has been completed to check the sunroof. They “say” that they make sure that the drain is completely good. I have allowed them to “fix” the problem with the noise but nothing changed. Tonight my roof was leaking water from everywhere. I want something done about this! There has to be a way to fix it. Please advise.
Corrective Action:
I purchased this car with 6miles on the odometer. Shortly after my purchase, the sunroof started making noises. I have been in contact with my local dealership (not the one I got it from) with making sure that when the regular service has been completed to check the sunroof. They “say” that they make sure that the drain is completely good. I have allowed them to “fix” the problem with the noise but nothing changed. Tonight my roof was leaking water from everywhere. I want something done about this! There has to be a way to fix it. Please advise.
Additional Notes:
I purchased this car with 6miles on the odometer. Shortly after my purchase, the sunroof started making noises. I have been in contact with my local dealership (not the one I got it from) with making sure that when the regular service has been completed to check the sunroof. They “say” that they make sure that the drain is completely good. I have allowed them to “fix” the problem with the noise but nothing changed. Tonight my roof was leaking water from everywhere. I want something done about this! There has to be a way to fix it. Please advise.
Mfg Campaign: 11536585
Recall Date: Aug 4, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated while depressing the brake pedal, the brakes failed to respond as needed, causing the braking distance to be extended. The contact took the vehicle to the dealer and was informed that the rear brake pads had failed and needed to be replaced. The contact learned that the rear brake pads was worn from 8mm to 3mm within 3,400; while the front brake pads only showed wear from 7mm to 6mm. The contact was concerned about the excessive wear on the rear brake pads. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 11,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated while depressing the brake pedal, the brakes failed to respond as needed, causing the braking distance to be extended. The contact took the vehicle to the dealer and was informed that the rear brake pads had failed and needed to be replaced. The contact learned that the rear brake pads was worn from 8mm to 3mm within 3,400; while the front brake pads only showed wear from 7mm to 6mm. The contact was concerned about the excessive wear on the rear brake pads. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 11,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated while depressing the brake pedal, the brakes failed to respond as needed, causing the braking distance to be extended. The contact took the vehicle to the dealer and was informed that the rear brake pads had failed and needed to be replaced. The contact learned that the rear brake pads was worn from 8mm to 3mm within 3,400; while the front brake pads only showed wear from 7mm to 6mm. The contact was concerned about the excessive wear on the rear brake pads. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 11,000.
Mfg Campaign: 11533449
Recall Date: Jul 20, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. I am 6' it's feels extremely low and I feel I can hit my head on the dash. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA needs to look into this poorly designed front passenger seat issue before people get hurt. The current controls do not adjust the seat to go up on the front passenger except for the front driver side. Nissan has not done this except for the 2023 models have the front passenger seat adjust. This is a safety issue that needs to be investigated and corrected immediately.
Corrective Action:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. I am 6' it's feels extremely low and I feel I can hit my head on the dash. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA needs to look into this poorly designed front passenger seat issue before people get hurt. The current controls do not adjust the seat to go up on the front passenger except for the front driver side. Nissan has not done this except for the 2023 models have the front passenger seat adjust. This is a safety issue that needs to be investigated and corrected immediately.
Additional Notes:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. I am 6' it's feels extremely low and I feel I can hit my head on the dash. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA needs to look into this poorly designed front passenger seat issue before people get hurt. The current controls do not adjust the seat to go up on the front passenger except for the front driver side. Nissan has not done this except for the 2023 models have the front passenger seat adjust. This is a safety issue that needs to be investigated and corrected immediately.
Mfg Campaign: 11531332
Recall Date: Jul 10, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hearing a gurgle or sloshing noise coming from front right passenger windshield drain hose areas. The condition presents itself after a rain soak/car wash and or when it is raining, and when driving approximately 50-70 mph. The dealer has not been able to locate the issue and say all drain lines are not clogged and I explained to them that the drain lines/hoses need to be extended because it sounds like air is getting in the drain hose end while water is coming out and it starts to make a gurgling/sloshing noise.
Corrective Action:
Hearing a gurgle or sloshing noise coming from front right passenger windshield drain hose areas. The condition presents itself after a rain soak/car wash and or when it is raining, and when driving approximately 50-70 mph. The dealer has not been able to locate the issue and say all drain lines are not clogged and I explained to them that the drain lines/hoses need to be extended because it sounds like air is getting in the drain hose end while water is coming out and it starts to make a gurgling/sloshing noise.
Additional Notes:
Hearing a gurgle or sloshing noise coming from front right passenger windshield drain hose areas. The condition presents itself after a rain soak/car wash and or when it is raining, and when driving approximately 50-70 mph. The dealer has not been able to locate the issue and say all drain lines are not clogged and I explained to them that the drain lines/hoses need to be extended because it sounds like air is getting in the drain hose end while water is coming out and it starts to make a gurgling/sloshing noise.
Mfg Campaign: 11531344
Recall Date: Jul 10, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof spontaneously shattered while driving without any impact from an object.
Corrective Action:
Sunroof spontaneously shattered while driving without any impact from an object.
Additional Notes:
Sunroof spontaneously shattered while driving without any impact from an object.
Mfg Campaign: 11530815
Recall Date: Jul 7, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Corrective Action:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Additional Notes:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Mfg Campaign: 11528862
Recall Date: Jun 26, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Corrective Action:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Additional Notes:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Mfg Campaign: 11528862
Recall Date: Jun 26, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Corrective Action:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Additional Notes:
Electrical: Stereo display and infotainment system often freezes, lags, or has performance issues that cause delays in Camera system from functioning, radio functionality, and connected audio sources from functioning. Has already been replaced, and replacement now has severe backlighting issues, sound quality is reduced. Transmission: transmission often jerks or “clunks” when shifting. Issue occurs when at a complete stop to Drive, or Park to Reverse. Severe delay when shifting. Transmission “reprogram” and “patch/update” was performed but only provided slight improvement. Brakes: Upon warming up, brakes sound like grinding, wobble, and sounds like metal against metal. Car has been in repair numerous times since purchase without proper repair.
Mfg Campaign: 11528862
Recall Date: Jun 26, 2023
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