Complaints & Recalls
Official Safety Recalls - Important!
64 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC867 PC868
Recall Date: Feb 24, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The second-row seat back frames may have insufficient welds that could separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC845 PC846 PC847
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC844 / PC853
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC840
Recall Date: Sep 10, 2021
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Was driving down the freeway and sunroof suddenly shattered. Nothing appeared to hit the glass, it just simply shattered.
Corrective Action:
Was driving down the freeway and sunroof suddenly shattered. Nothing appeared to hit the glass, it just simply shattered.
Additional Notes:
Was driving down the freeway and sunroof suddenly shattered. Nothing appeared to hit the glass, it just simply shattered.
Mfg Campaign: 11527713
Recall Date: Jun 19, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. For me, at 6', it's feels ridiculous. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Corrective Action:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. For me, at 6', it's feels ridiculous. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Additional Notes:
I own a 2022 Nissan Pathfinder. The front passenger seat is far too low. For me, at 6', it's feels ridiculous. However, for people at or under 5'2", it is downright dangerous, resulting in striking heads on the dashboard. the NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Mfg Campaign: 11526129
Recall Date: Jun 8, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Unknown when defect started to occur. Purchased vehicle with malfunctioning Rear left passenger seat belt does not connect properly and seat belt becomes disconnected.
Corrective Action:
Unknown when defect started to occur. Purchased vehicle with malfunctioning Rear left passenger seat belt does not connect properly and seat belt becomes disconnected.
Additional Notes:
Unknown when defect started to occur. Purchased vehicle with malfunctioning Rear left passenger seat belt does not connect properly and seat belt becomes disconnected.
Mfg Campaign: 11525191
Recall Date: Jun 3, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Intermittent seatbelt warning while displaying while driving vehicle. The seatbelt warning was displayed stating that a seatbelt was unbuckled while driving. Drivers side seatbelt buckle, and rear center seatbelt buckle was replaced.
Corrective Action:
Intermittent seatbelt warning while displaying while driving vehicle. The seatbelt warning was displayed stating that a seatbelt was unbuckled while driving. Drivers side seatbelt buckle, and rear center seatbelt buckle was replaced.
Additional Notes:
Intermittent seatbelt warning while displaying while driving vehicle. The seatbelt warning was displayed stating that a seatbelt was unbuckled while driving. Drivers side seatbelt buckle, and rear center seatbelt buckle was replaced.
Mfg Campaign: 11520761
Recall Date: May 6, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Premature front brake rotor failure casing a pulsating brake pedal and humming when applying brake pedal. Brake pedal feels to fade when first applying the brake pedal. Issue is not "covered" under manufacture warranty due to the items being classified as a wear and tear item per manufacturer even though it’s a defect.
Corrective Action:
Premature front brake rotor failure casing a pulsating brake pedal and humming when applying brake pedal. Brake pedal feels to fade when first applying the brake pedal. Issue is not "covered" under manufacture warranty due to the items being classified as a wear and tear item per manufacturer even though it’s a defect.
Additional Notes:
Premature front brake rotor failure casing a pulsating brake pedal and humming when applying brake pedal. Brake pedal feels to fade when first applying the brake pedal. Issue is not "covered" under manufacture warranty due to the items being classified as a wear and tear item per manufacturer even though it’s a defect.
Mfg Campaign: 11520762
Recall Date: May 6, 2023
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The steering assist randomly pulls to the left when turned on. The dealership did replace the front struts and realign the vehicle, but the issue was never resolved. We manually turned the feature off.
Corrective Action:
The steering assist randomly pulls to the left when turned on. The dealership did replace the front struts and realign the vehicle, but the issue was never resolved. We manually turned the feature off.
Additional Notes:
The steering assist randomly pulls to the left when turned on. The dealership did replace the front struts and realign the vehicle, but the issue was never resolved. We manually turned the feature off.
Mfg Campaign: 11520763
Recall Date: May 6, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving at various speeds and depressing the brake pedal, the brake rotors shuddered violently and the vehicle hesitated to respond, causing a 50 ft. stopping distance delay. The vehicle was taken to the dealer, who informed the contact that the rotors were corroded; however, the mechanic could not duplicate the failure. The failure persisted. The vehicle was taken back to the dealer, where the same information was provided. The contact stated while driving 55-60 MPH and depressing the brake pedal, the failure reoccurred, and the vehicle nearly crashed into a vehicle that was at a 2ft. distance. The driver assist mode engaged and the steering wheel started shuddering. The contact was able to prevent the vehicle from crashing and continuously applied tremendous pressure to the brake pedal until the vehicle stopped. There was a 100ft. stopping distance delay. The contact was able to continue driving. The vehicle was taken back to the dealer, where it was diagnosed that the brake rotors were extremely worn, and the brake pads and rotors needed to be replaced; however, the parts were on a national backorder. The manufacturer was notified of the failure and a case was filed. The manufacturer later informed the contact that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 4,400.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving at various speeds and depressing the brake pedal, the brake rotors shuddered violently and the vehicle hesitated to respond, causing a 50 ft. stopping distance delay. The vehicle was taken to the dealer, who informed the contact that the rotors were corroded; however, the mechanic could not duplicate the failure. The failure persisted. The vehicle was taken back to the dealer, where the same information was provided. The contact stated while driving 55-60 MPH and depressing the brake pedal, the failure reoccurred, and the vehicle nearly crashed into a vehicle that was at a 2ft. distance. The driver assist mode engaged and the steering wheel started shuddering. The contact was able to prevent the vehicle from crashing and continuously applied tremendous pressure to the brake pedal until the vehicle stopped. There was a 100ft. stopping distance delay. The contact was able to continue driving. The vehicle was taken back to the dealer, where it was diagnosed that the brake rotors were extremely worn, and the brake pads and rotors needed to be replaced; however, the parts were on a national backorder. The manufacturer was notified of the failure and a case was filed. The manufacturer later informed the contact that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 4,400.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving at various speeds and depressing the brake pedal, the brake rotors shuddered violently and the vehicle hesitated to respond, causing a 50 ft. stopping distance delay. The vehicle was taken to the dealer, who informed the contact that the rotors were corroded; however, the mechanic could not duplicate the failure. The failure persisted. The vehicle was taken back to the dealer, where the same information was provided. The contact stated while driving 55-60 MPH and depressing the brake pedal, the failure reoccurred, and the vehicle nearly crashed into a vehicle that was at a 2ft. distance. The driver assist mode engaged and the steering wheel started shuddering. The contact was able to prevent the vehicle from crashing and continuously applied tremendous pressure to the brake pedal until the vehicle stopped. There was a 100ft. stopping distance delay. The contact was able to continue driving. The vehicle was taken back to the dealer, where it was diagnosed that the brake rotors were extremely worn, and the brake pads and rotors needed to be replaced; however, the parts were on a national backorder. The manufacturer was notified of the failure and a case was filed. The manufacturer later informed the contact that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 4,400.
Mfg Campaign: 11518103
Recall Date: Apr 20, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while having routine maintenance completed at the local dealer, she was informed that the rear brake pads had worn down prematurely. The vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and declined the claim. The manufacturer provided no additional assistance. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while having routine maintenance completed at the local dealer, she was informed that the rear brake pads had worn down prematurely. The vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and declined the claim. The manufacturer provided no additional assistance. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while having routine maintenance completed at the local dealer, she was informed that the rear brake pads had worn down prematurely. The vehicle was not repaired. There were no warning lights illuminated. The manufacturer was contacted and declined the claim. The manufacturer provided no additional assistance. The failure mileage was approximately 12,000.
Mfg Campaign: 11517889
Recall Date: Apr 19, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 30 MPH. Additionally, the transmission intermittently failed to shift to reverse and inadvertently to park(P) while driving at slow speeds. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the brakes and the front and rear bumper sensors; however, the failure recurred. The manufacturer was made aware of the failure. The contact filed a Lemon Law claim. The failure mileage was approximately 15,686.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 30 MPH. Additionally, the transmission intermittently failed to shift to reverse and inadvertently to park(P) while driving at slow speeds. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the brakes and the front and rear bumper sensors; however, the failure recurred. The manufacturer was made aware of the failure. The contact filed a Lemon Law claim. The failure mileage was approximately 15,686.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated while driving 75 MPH, the vehicle inadvertently decelerated to 30 MPH. Additionally, the transmission intermittently failed to shift to reverse and inadvertently to park(P) while driving at slow speeds. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer replaced the brakes and the front and rear bumper sensors; however, the failure recurred. The manufacturer was made aware of the failure. The contact filed a Lemon Law claim. The failure mileage was approximately 15,686.
Mfg Campaign: 11511171
Recall Date: Mar 10, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was stopped at an intersection red light. One vehicle was in front of me. I had the Auto Hold activated. After stopping, I removed my foot from the brake pedal. The light was still red when my vehicle suddenly lunged forward (I did NOT put my foot on the gas pedal) and hit the vehicle in front of me. Fortunately, it was a truck with a hitch on the rear. There was no damage to the other vehicle, but the hitch went into the lower grill of my vehicle, causing damage to the grill and to the sensor located behind the grill. I reported the incident to Nissan and they sent a rep to run diagnostic tests on my vehicle. I requested a copy of the report and am NOT at all satisfied with what I received or was told. The person that I have been in touch with about this has not been willing to proceed with any further explanation of the report. Her name is [XXX] and the case is #[XXX]. I am concerned that this incident is a safety hazard. Please let me know what step(s) I can proceed with now. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I was stopped at an intersection red light. One vehicle was in front of me. I had the Auto Hold activated. After stopping, I removed my foot from the brake pedal. The light was still red when my vehicle suddenly lunged forward (I did NOT put my foot on the gas pedal) and hit the vehicle in front of me. Fortunately, it was a truck with a hitch on the rear. There was no damage to the other vehicle, but the hitch went into the lower grill of my vehicle, causing damage to the grill and to the sensor located behind the grill. I reported the incident to Nissan and they sent a rep to run diagnostic tests on my vehicle. I requested a copy of the report and am NOT at all satisfied with what I received or was told. The person that I have been in touch with about this has not been willing to proceed with any further explanation of the report. Her name is [XXX] and the case is #[XXX]. I am concerned that this incident is a safety hazard. Please let me know what step(s) I can proceed with now. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I was stopped at an intersection red light. One vehicle was in front of me. I had the Auto Hold activated. After stopping, I removed my foot from the brake pedal. The light was still red when my vehicle suddenly lunged forward (I did NOT put my foot on the gas pedal) and hit the vehicle in front of me. Fortunately, it was a truck with a hitch on the rear. There was no damage to the other vehicle, but the hitch went into the lower grill of my vehicle, causing damage to the grill and to the sensor located behind the grill. I reported the incident to Nissan and they sent a rep to run diagnostic tests on my vehicle. I requested a copy of the report and am NOT at all satisfied with what I received or was told. The person that I have been in touch with about this has not been willing to proceed with any further explanation of the report. Her name is [XXX] and the case is #[XXX]. I am concerned that this incident is a safety hazard. Please let me know what step(s) I can proceed with now. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11508104
Recall Date: Feb 19, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The drivers and passenger seats in front are extremely low and can barely see over dash. Drivers side is at its highest with controls. Passenger seat does not adjust. Seems that it is a safety issue if in accident. Head would hit dash. These seats should be raised up.
Corrective Action:
The drivers and passenger seats in front are extremely low and can barely see over dash. Drivers side is at its highest with controls. Passenger seat does not adjust. Seems that it is a safety issue if in accident. Head would hit dash. These seats should be raised up.
Additional Notes:
The drivers and passenger seats in front are extremely low and can barely see over dash. Drivers side is at its highest with controls. Passenger seat does not adjust. Seems that it is a safety issue if in accident. Head would hit dash. These seats should be raised up.
Mfg Campaign: 11501755
Recall Date: Jan 14, 2023
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger seat is extremly low, anyone under 5 ft 2 will smash into dashboard in a wreck. Called Nissan and also noted hundreds of complaints online. They changed the seat in the 2023 model to fix the issue, but are ignoring the 2022's
Corrective Action:
Passenger seat is extremly low, anyone under 5 ft 2 will smash into dashboard in a wreck. Called Nissan and also noted hundreds of complaints online. They changed the seat in the 2023 model to fix the issue, but are ignoring the 2022's
Additional Notes:
Passenger seat is extremly low, anyone under 5 ft 2 will smash into dashboard in a wreck. Called Nissan and also noted hundreds of complaints online. They changed the seat in the 2023 model to fix the issue, but are ignoring the 2022's
Mfg Campaign: 11497735
Recall Date: Dec 16, 2022
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Corrective Action:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Additional Notes:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Mfg Campaign: 11492018
Recall Date: Nov 2, 2022
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Corrective Action:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Additional Notes:
I was driving down a newly built road at 48 mph and all of a sudden it sounded like something was coming apart at the front right end of my vehicle. Everything sloped that way and then I was jerked to the right straight into a curb and then I hear a big boom. My psi went to 0 in my right front tire and I tried to steer left but I couldn't. My back end went into the air about 2-3 feet. I finally came to a stop on the side of the road about .3 miles from where the issue started. I was lucky I did not veer into traffic because I could not control my vehicle. After gathering myself and calling the police I got out of my vehicle to find that my front right wheel assembly fell apart. The officer and I searched thoroughly to find that I did not hit anything. The bolt was missing from one of my control arms. My wheel was turned sideways going east and west instead of North and South. I had the vehicle towed to a Nissan dealer and it has been a nightmare. The tech that is not certified or does not have the devices to make the call if it was a technical failure says that he has been told by the regional corp rep to let him no if he can locate a part that seems to be the issue. The dealer tech couldn't see anything so the regional corp tech will not come and take a look at my vehicle. My insurance has deemed it a mechanical failure and they are waiting for the results of Nissans diagnostic test which is not happening because the regional rep won't come and take a look at the car. There is no body damage except for where the front right wheel was pushed into the front right quarter panel.
Mfg Campaign: 11492018
Recall Date: Nov 2, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel sending unit bad straight from the factory.
Corrective Action:
Fuel sending unit bad straight from the factory.
Additional Notes:
Fuel sending unit bad straight from the factory.
Mfg Campaign: 11490383
Recall Date: Oct 22, 2022
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Using Intelligent Cruise Control (ICC), and when entering a highway curve, the lane keeping assistance did not kick in. Car began to swerve out of lane. My hands were on the steering wheel and I was able to maintain control of the vehicle, but had there been cars or trucks in either right or left lanes (I was in the middle lane), there could have been a major accident and/or loss of life.
Corrective Action:
Using Intelligent Cruise Control (ICC), and when entering a highway curve, the lane keeping assistance did not kick in. Car began to swerve out of lane. My hands were on the steering wheel and I was able to maintain control of the vehicle, but had there been cars or trucks in either right or left lanes (I was in the middle lane), there could have been a major accident and/or loss of life.
Additional Notes:
Using Intelligent Cruise Control (ICC), and when entering a highway curve, the lane keeping assistance did not kick in. Car began to swerve out of lane. My hands were on the steering wheel and I was able to maintain control of the vehicle, but had there been cars or trucks in either right or left lanes (I was in the middle lane), there could have been a major accident and/or loss of life.
Mfg Campaign: 11488439
Recall Date: Oct 7, 2022
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger seat is too low/not equal to driver’s seat. Driver’s seat has 10-way functions including raising the seat up and down. Passenger seat does not. My wife can’t see over the hood clearly and there may be an accident where she might hit the dashboard or the airbags might injure her when triggered because the seat is too low. In fact, she sits on a separate seat cushion which is ridiculous.
Corrective Action:
Passenger seat is too low/not equal to driver’s seat. Driver’s seat has 10-way functions including raising the seat up and down. Passenger seat does not. My wife can’t see over the hood clearly and there may be an accident where she might hit the dashboard or the airbags might injure her when triggered because the seat is too low. In fact, she sits on a separate seat cushion which is ridiculous.
Additional Notes:
Passenger seat is too low/not equal to driver’s seat. Driver’s seat has 10-way functions including raising the seat up and down. Passenger seat does not. My wife can’t see over the hood clearly and there may be an accident where she might hit the dashboard or the airbags might injure her when triggered because the seat is too low. In fact, she sits on a separate seat cushion which is ridiculous.
Mfg Campaign: 11487934
Recall Date: Oct 5, 2022
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel door does not lock. It does not lock when the car is locked by security system, and it does not lock when car is in motion. Car does not have to be turned off at gas station to unlock fuel door. There is no mechanism to keep the fuel door locked. There is no gas cap to cover nozzle entry point so at any point, gas tank can be tampered with. Fuel door pops open in car washes and water can enter the fuel tank. VERY UNSAFE.
Corrective Action:
Fuel door does not lock. It does not lock when the car is locked by security system, and it does not lock when car is in motion. Car does not have to be turned off at gas station to unlock fuel door. There is no mechanism to keep the fuel door locked. There is no gas cap to cover nozzle entry point so at any point, gas tank can be tampered with. Fuel door pops open in car washes and water can enter the fuel tank. VERY UNSAFE.
Additional Notes:
Fuel door does not lock. It does not lock when the car is locked by security system, and it does not lock when car is in motion. Car does not have to be turned off at gas station to unlock fuel door. There is no mechanism to keep the fuel door locked. There is no gas cap to cover nozzle entry point so at any point, gas tank can be tampered with. Fuel door pops open in car washes and water can enter the fuel tank. VERY UNSAFE.
Mfg Campaign: 11487935
Recall Date: Oct 5, 2022
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I own a 2022 Nissan Pathfinder Platinum. Front passenger seat is so poorly designed for people at or under 5'2". This seat should have designed just like the driver side seat, meaning it should also move up and down. My wife almost hit her fore ahead few times. She stopped sitting in the front seat because of the low seat position. i also heard from other people. I called the Nissan dealer but unsuccessful to make them listen to this issue. NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Corrective Action:
I own a 2022 Nissan Pathfinder Platinum. Front passenger seat is so poorly designed for people at or under 5'2". This seat should have designed just like the driver side seat, meaning it should also move up and down. My wife almost hit her fore ahead few times. She stopped sitting in the front seat because of the low seat position. i also heard from other people. I called the Nissan dealer but unsuccessful to make them listen to this issue. NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Additional Notes:
I own a 2022 Nissan Pathfinder Platinum. Front passenger seat is so poorly designed for people at or under 5'2". This seat should have designed just like the driver side seat, meaning it should also move up and down. My wife almost hit her fore ahead few times. She stopped sitting in the front seat because of the low seat position. i also heard from other people. I called the Nissan dealer but unsuccessful to make them listen to this issue. NHTSA should look into this poorly designed front passenger seat issue before people get hurt. Thanks.
Mfg Campaign: 11486841
Recall Date: Sep 28, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof is leaking water. There has been no accidents or damage to the car. I previously took the car to fix the problem on 08/29/2022 Auto Nation Nissan Miami. They told me they had 6 pathfinders with the same problem for the same make and model and year. A few days later they told me they fixed the problem, however this is not the case as there is still a leak in the roof.
Corrective Action:
The sunroof is leaking water. There has been no accidents or damage to the car. I previously took the car to fix the problem on 08/29/2022 Auto Nation Nissan Miami. They told me they had 6 pathfinders with the same problem for the same make and model and year. A few days later they told me they fixed the problem, however this is not the case as there is still a leak in the roof.
Additional Notes:
The sunroof is leaking water. There has been no accidents or damage to the car. I previously took the car to fix the problem on 08/29/2022 Auto Nation Nissan Miami. They told me they had 6 pathfinders with the same problem for the same make and model and year. A few days later they told me they fixed the problem, however this is not the case as there is still a leak in the roof.
Mfg Campaign: 11485069
Recall Date: Sep 18, 2022
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Valencia, CA • 36 yrs
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