Complaints & Recalls
Official Safety Recalls - Important!
64 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021-2022 Rogue, 2022 Frontier, Pathfinder, and Titan rental vehicles. When the Sirius XM subscription is set to "Not Subscribed," it may cause the infotainment head unit to reboot, resulting in an inoperative rearview camera. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22A5 PC901 PC902
Recall Date: Jul 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 INFINITI QX60 and Nissan Pathfinder vehicles. The second-row seat track may be missing a mounting bolt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC867 PC868
Recall Date: Feb 24, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The second-row seat back frames may have insufficient welds that could separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC845 PC846 PC847
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. The third-row headrests may have an improper weld or misaligned internal components, which can allow the headrest to move or detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC844 / PC853
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2022 Pathfinder vehicles. Insufficient welds may allow the secondary hood latch retainer bracket to detach from the front bumper assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC840
Recall Date: Sep 10, 2021
Consumer Complaints
158 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On January 16, 2022, my husband and I had to be escorted off of the road by a police officer. Luckily, turning off the Pathfinder resulted in resetting whatever occurred. At that time, the vehicle would not accelerate past 20 mph and showing about 4000 RPMs. This happened a few more times in our neighborhood, causing us to turn it off and restart in the middle of the road. Since then, the Nissan dealership has changed the battery, claiming that it was the only computer reading. Within two days of the new battery, it happened again to my husband in Orlando. The dealership is unable to replicate the problem, and my husband and I are afraid as he uses the Pathfinder for travel with business to Atlanta. These "revving" events occur randomly, and the dealership is unable to contact the Nissan engineers until they are able to replicate the problem. It's two days now the Pathfinder has been in the shop with no progress. My husband and I are afraid as this is our work vehicle and only reliable source of transportation.
Corrective Action:
On January 16, 2022, my husband and I had to be escorted off of the road by a police officer. Luckily, turning off the Pathfinder resulted in resetting whatever occurred. At that time, the vehicle would not accelerate past 20 mph and showing about 4000 RPMs. This happened a few more times in our neighborhood, causing us to turn it off and restart in the middle of the road. Since then, the Nissan dealership has changed the battery, claiming that it was the only computer reading. Within two days of the new battery, it happened again to my husband in Orlando. The dealership is unable to replicate the problem, and my husband and I are afraid as he uses the Pathfinder for travel with business to Atlanta. These "revving" events occur randomly, and the dealership is unable to contact the Nissan engineers until they are able to replicate the problem. It's two days now the Pathfinder has been in the shop with no progress. My husband and I are afraid as this is our work vehicle and only reliable source of transportation.
Additional Notes:
On January 16, 2022, my husband and I had to be escorted off of the road by a police officer. Luckily, turning off the Pathfinder resulted in resetting whatever occurred. At that time, the vehicle would not accelerate past 20 mph and showing about 4000 RPMs. This happened a few more times in our neighborhood, causing us to turn it off and restart in the middle of the road. Since then, the Nissan dealership has changed the battery, claiming that it was the only computer reading. Within two days of the new battery, it happened again to my husband in Orlando. The dealership is unable to replicate the problem, and my husband and I are afraid as he uses the Pathfinder for travel with business to Atlanta. These "revving" events occur randomly, and the dealership is unable to contact the Nissan engineers until they are able to replicate the problem. It's two days now the Pathfinder has been in the shop with no progress. My husband and I are afraid as this is our work vehicle and only reliable source of transportation.
Mfg Campaign: 11452580
Recall Date: Feb 17, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Mfg Campaign: 11452022
Recall Date: Feb 15, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while attempting to start the vehicle, the braking system would not release with multiple error messages displayed. The vehicle would not start. The vehicle was towed to the local dealerer who serviced the vehicle and corrected the failure. No further information was available. The vehicle was retrieved by the owner but two days later the same failure reoccurred. The vehicle was towed to a 2nd dealer who was unable to determine to cause of the failure. The manufacturer sent an engineer to examine the cause of the failure. The engineer examined the vehicle and indicated no failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 3,000.
Mfg Campaign: 11452022
Recall Date: Feb 15, 2022
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Corrective Action:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Additional Notes:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Mfg Campaign: 11450893
Recall Date: Feb 7, 2022
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Corrective Action:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Additional Notes:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Mfg Campaign: 11450893
Recall Date: Feb 7, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Corrective Action:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Additional Notes:
The 2nd row seats (captain chairs) are tilted upward at edge of seats and my infant carseat is not leveled as it should be. Due to the chairs seat being tilted upward causes child carseat level to be off and making carseat tilt forward causing babies head to go forward more than they should. Passenger seat is also very low causing concerns for airbag deployment and serious injury to face. Low viability in rear mirror due to large long headrests.
Mfg Campaign: 11450893
Recall Date: Feb 7, 2022
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Driver's side TPS failed and did not hold air causing tire to deflate to 13 pounds of pressure making steering and braking difficult. Car was purchased new in September 2021 with 12 miles. Purchased from dealer with wheels powder coated. Since new up to 3700 miles there was ZERO issues until the tire kept losing pressure. The dealer I took it to claims they will not cover it because the wheels are powder coated and that caused the malfunction. This is ridiculous and having a failed TPS and low tire pressure, the dealer Sansone Nissan told me to drive it to the dealer I purchased it from because he did not want to cover it.
Corrective Action:
Driver's side TPS failed and did not hold air causing tire to deflate to 13 pounds of pressure making steering and braking difficult. Car was purchased new in September 2021 with 12 miles. Purchased from dealer with wheels powder coated. Since new up to 3700 miles there was ZERO issues until the tire kept losing pressure. The dealer I took it to claims they will not cover it because the wheels are powder coated and that caused the malfunction. This is ridiculous and having a failed TPS and low tire pressure, the dealer Sansone Nissan told me to drive it to the dealer I purchased it from because he did not want to cover it.
Additional Notes:
Driver's side TPS failed and did not hold air causing tire to deflate to 13 pounds of pressure making steering and braking difficult. Car was purchased new in September 2021 with 12 miles. Purchased from dealer with wheels powder coated. Since new up to 3700 miles there was ZERO issues until the tire kept losing pressure. The dealer I took it to claims they will not cover it because the wheels are powder coated and that caused the malfunction. This is ridiculous and having a failed TPS and low tire pressure, the dealer Sansone Nissan told me to drive it to the dealer I purchased it from because he did not want to cover it.
Mfg Campaign: 11442299
Recall Date: Dec 1, 2021
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
Looking at the dashboard seatbelt display. I regularly have 5 occupants in the car. The display shows red x’s across the seats, indicating there are no bucked passengers in the vehicle. The visible display may only show the driver is in their seat intermittently buckled by showing a green light. If safety systems are tied to this display, I fear being in an accident. Please look into this system. This after 6 recalls so far.
Corrective Action:
Looking at the dashboard seatbelt display. I regularly have 5 occupants in the car. The display shows red x’s across the seats, indicating there are no bucked passengers in the vehicle. The visible display may only show the driver is in their seat intermittently buckled by showing a green light. If safety systems are tied to this display, I fear being in an accident. Please look into this system. This after 6 recalls so far.
Additional Notes:
Looking at the dashboard seatbelt display. I regularly have 5 occupants in the car. The display shows red x’s across the seats, indicating there are no bucked passengers in the vehicle. The visible display may only show the driver is in their seat intermittently buckled by showing a green light. If safety systems are tied to this display, I fear being in an accident. Please look into this system. This after 6 recalls so far.
Mfg Campaign: 11441295
Recall Date: Nov 22, 2021
Nissan North America, Inc.
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the windshield defroster and heater were inoperable. The contact had to set the heat at the highest temperature for lukewarm heat to be distributed out of the air vents. The contact was concerned that the defroster would not clear condensation on the windshield in cold weather conditions. The vehicle was taken to the dealer and diagnosed with blower motor failure. The dealer informed the contact that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the windshield defroster and heater were inoperable. The contact had to set the heat at the highest temperature for lukewarm heat to be distributed out of the air vents. The contact was concerned that the defroster would not clear condensation on the windshield in cold weather conditions. The vehicle was taken to the dealer and diagnosed with blower motor failure. The dealer informed the contact that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that the windshield defroster and heater were inoperable. The contact had to set the heat at the highest temperature for lukewarm heat to be distributed out of the air vents. The contact was concerned that the defroster would not clear condensation on the windshield in cold weather conditions. The vehicle was taken to the dealer and diagnosed with blower motor failure. The dealer informed the contact that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11441003
Recall Date: Nov 19, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Corrective Action:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Additional Notes:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Mfg Campaign: 11439335
Recall Date: Nov 4, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Corrective Action:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Additional Notes:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Mfg Campaign: 11439335
Recall Date: Nov 4, 2021
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Corrective Action:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Additional Notes:
First incident is dangerous. I have already had 3 incidences with this one. It has to do with the 'automatic shut off system' when you come to a stop light/sign or other reason the car shuts down when you pause driving. Traffic was heavy and it was necessary to pull out quickly on all occasions. The vehicle has such a pause that when it did start to go I had to slam on my brakes to stop so I wouldn't get hit. Took me till the third time to correctly identify the problem. Even if I turn off the 'AUTO', it comes right back on when you turn the car off and back on. Second issue is just really irritating. I purchased the vehicle for the tow capabilities. When you are towing and put the vehicle in reverse, it goes nowhere until you go thru about a dozen screens to turn it off the ABS system. And it comes right back on when you turn the car off. When I am in tow mode I should be able to go directly into reverse. Third issue is just irritation. When you put the vehicle in reverse, if there is something in the front of the car the warning comes on for the front of the vehicle. If I am in Reverse, no warnings should be coming on for the front of the car.
Mfg Campaign: 11439335
Recall Date: Nov 4, 2021
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Upon attempting to rapidly and fully press the accelerator pedal to the floor, the accelerator pedal broke at the point where it connects in the footwell. This occurred while highway driving at an approximate speed of 70 to 80 mph.
Corrective Action:
Upon attempting to rapidly and fully press the accelerator pedal to the floor, the accelerator pedal broke at the point where it connects in the footwell. This occurred while highway driving at an approximate speed of 70 to 80 mph.
Additional Notes:
Upon attempting to rapidly and fully press the accelerator pedal to the floor, the accelerator pedal broke at the point where it connects in the footwell. This occurred while highway driving at an approximate speed of 70 to 80 mph.
Mfg Campaign: 11437116
Recall Date: Oct 18, 2021
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I have a Pathfinder 2022, SL and a Rogue 2021, both are SL vehicles with the Premium package. My concern is that the passenger seat on the Pathfinder is extremely low. I have had adult passengers in the front and they appear to be virtually on the floor. The issue is that in the event of an accident an average size adult will go directly in to the dash board. I believe it is a design flaw and that any test crash would show that the seat is too low or must be modified to enable the passenger to adjust the height up or down.
Corrective Action:
I have a Pathfinder 2022, SL and a Rogue 2021, both are SL vehicles with the Premium package. My concern is that the passenger seat on the Pathfinder is extremely low. I have had adult passengers in the front and they appear to be virtually on the floor. The issue is that in the event of an accident an average size adult will go directly in to the dash board. I believe it is a design flaw and that any test crash would show that the seat is too low or must be modified to enable the passenger to adjust the height up or down.
Additional Notes:
I have a Pathfinder 2022, SL and a Rogue 2021, both are SL vehicles with the Premium package. My concern is that the passenger seat on the Pathfinder is extremely low. I have had adult passengers in the front and they appear to be virtually on the floor. The issue is that in the event of an accident an average size adult will go directly in to the dash board. I believe it is a design flaw and that any test crash would show that the seat is too low or must be modified to enable the passenger to adjust the height up or down.
Mfg Campaign: 11435874
Recall Date: Oct 7, 2021
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving the vehicle at various speeds, the rear of the vehicle was swaying. The contact mentioned the steering wheel was needed to be operated more to control the vehicle. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving the vehicle at various speeds, the rear of the vehicle was swaying. The contact mentioned the steering wheel was needed to be operated more to control the vehicle. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving the vehicle at various speeds, the rear of the vehicle was swaying. The contact mentioned the steering wheel was needed to be operated more to control the vehicle. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Mfg Campaign: 11434200
Recall Date: Sep 24, 2021
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving at various speeds, the transmission would inadvertently shift from automatic to manual mode. The failure occurred on numerous occasions intermittently. The vehicle was taken to the dealer on two separate occasions however, the dealer could not duplicate the failure. The contact also had a video shown to the dealer of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving at various speeds, the transmission would inadvertently shift from automatic to manual mode. The failure occurred on numerous occasions intermittently. The vehicle was taken to the dealer on two separate occasions however, the dealer could not duplicate the failure. The contact also had a video shown to the dealer of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Nissan Pathfinder. The contact stated that while driving at various speeds, the transmission would inadvertently shift from automatic to manual mode. The failure occurred on numerous occasions intermittently. The vehicle was taken to the dealer on two separate occasions however, the dealer could not duplicate the failure. The contact also had a video shown to the dealer of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11434073
Recall Date: Sep 23, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When putting the car in drive or reaching 20 mph, all the doors autolock. There is no way to unlock the doors. If you press the unlock button, the autolock system just relocks all the doors. The doors will not unlock until the car is placed in park. There is also no option to opt out of this autolocking. The dealer tried to opt out and a call to 1-Nissan-1 provided no assistance. This is very dangerous in an accident when it is imperative that injured people need to be extricate immediately such as a fire. The doors cannot be opened from the outside. I was in an accident where I was rear ended at 45 mph. I was knocked unconscious and my foot slipped off the brake. The car rolled uncontrolled toward an interstate entrance. I was only awakened by people running alongside the car, shouting stop. With locked doors, there would be no way of getting me out or stopping the car. When I was awakened, I finally stopped the car about 50 feet from the impact. If the car caugh fire, I would be dead. I explained this incident during the sales process at Pinnacle Nissan. Two employees, four times assured me the autolock system could be disabled. Once I bought the car, they couldn’t disable it. This is a very dangerous situation that the operator cannot control. In an extrication situation, the doors cannot be opened from the outside. At a minimum, the feature should have the ability to be disabled by the owner or the dealer.
Corrective Action:
When putting the car in drive or reaching 20 mph, all the doors autolock. There is no way to unlock the doors. If you press the unlock button, the autolock system just relocks all the doors. The doors will not unlock until the car is placed in park. There is also no option to opt out of this autolocking. The dealer tried to opt out and a call to 1-Nissan-1 provided no assistance. This is very dangerous in an accident when it is imperative that injured people need to be extricate immediately such as a fire. The doors cannot be opened from the outside. I was in an accident where I was rear ended at 45 mph. I was knocked unconscious and my foot slipped off the brake. The car rolled uncontrolled toward an interstate entrance. I was only awakened by people running alongside the car, shouting stop. With locked doors, there would be no way of getting me out or stopping the car. When I was awakened, I finally stopped the car about 50 feet from the impact. If the car caugh fire, I would be dead. I explained this incident during the sales process at Pinnacle Nissan. Two employees, four times assured me the autolock system could be disabled. Once I bought the car, they couldn’t disable it. This is a very dangerous situation that the operator cannot control. In an extrication situation, the doors cannot be opened from the outside. At a minimum, the feature should have the ability to be disabled by the owner or the dealer.
Additional Notes:
When putting the car in drive or reaching 20 mph, all the doors autolock. There is no way to unlock the doors. If you press the unlock button, the autolock system just relocks all the doors. The doors will not unlock until the car is placed in park. There is also no option to opt out of this autolocking. The dealer tried to opt out and a call to 1-Nissan-1 provided no assistance. This is very dangerous in an accident when it is imperative that injured people need to be extricate immediately such as a fire. The doors cannot be opened from the outside. I was in an accident where I was rear ended at 45 mph. I was knocked unconscious and my foot slipped off the brake. The car rolled uncontrolled toward an interstate entrance. I was only awakened by people running alongside the car, shouting stop. With locked doors, there would be no way of getting me out or stopping the car. When I was awakened, I finally stopped the car about 50 feet from the impact. If the car caugh fire, I would be dead. I explained this incident during the sales process at Pinnacle Nissan. Two employees, four times assured me the autolock system could be disabled. Once I bought the car, they couldn’t disable it. This is a very dangerous situation that the operator cannot control. In an extrication situation, the doors cannot be opened from the outside. At a minimum, the feature should have the ability to be disabled by the owner or the dealer.
Mfg Campaign: 11433695
Recall Date: Sep 20, 2021
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
The passenger seat is extremely low and passenger can't see out over dashboard. I believe this to be a danger with the airbags. There is no way to adjust the height and it is a power seat. The driver side adjusts height but barely high enough for short drivers..Lots of complaints online. Please have them put in a fix for this as could be a danger in the future. People are trying to fix this with homemade material made into risers also a danger.
Corrective Action:
The passenger seat is extremely low and passenger can't see out over dashboard. I believe this to be a danger with the airbags. There is no way to adjust the height and it is a power seat. The driver side adjusts height but barely high enough for short drivers..Lots of complaints online. Please have them put in a fix for this as could be a danger in the future. People are trying to fix this with homemade material made into risers also a danger.
Additional Notes:
The passenger seat is extremely low and passenger can't see out over dashboard. I believe this to be a danger with the airbags. There is no way to adjust the height and it is a power seat. The driver side adjusts height but barely high enough for short drivers..Lots of complaints online. Please have them put in a fix for this as could be a danger in the future. People are trying to fix this with homemade material made into risers also a danger.
Mfg Campaign: 11429679
Recall Date: Aug 19, 2021
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