Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 "Occupant Crash Protection," 209 "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD106, PD107
Recall Date: Mar 5, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
48 ComplaintsNissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Corrective Action:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Additional Notes:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Mfg Campaign: 11674856
Recall Date: Jul 20, 2025
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Corrective Action:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Additional Notes:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Mfg Campaign: 11674856
Recall Date: Jul 20, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Corrective Action:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Additional Notes:
While driving at highway speeds, when attempting to accelerate when passing another vehicle or changing lanes, the vehicle has lost acceleration on more than 1 occasion. I could not accelerate even with the gas pedal all the way down. The car just rolled slowly for about 10 seconds before it began accelerating and jerked forward. Nissan not providing a solution because they “cannot duplicate the issue”
Mfg Campaign: 11674856
Recall Date: Jul 20, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Corrective Action:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Additional Notes:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Mfg Campaign: 11673779
Recall Date: Jul 15, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Corrective Action:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Additional Notes:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Mfg Campaign: 11673779
Recall Date: Jul 15, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Corrective Action:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Additional Notes:
Since we purchased the vehicle we noticed that power outlet would not work. We have taken this vehicle back to the dealership and even though they "fix it" as soon as we drive it out within in one or two hours it will give out again. The last time we took it they said not to use "off the market" cellphone chargers because that is what is making it not work. Then the AC has also stopped working a couple of times. All of sudden the truck will blow out hot instead of cold air. We have to stop the vehicle, turn it off and let it rest and then the AC will be back up. They have supposedly looked into it. Lastly, this vehicle has on several occasions not accelerated while we are on the road. Even though the speed limit is 75mph it will not move faster than 40mph. At the same time the service lights on the dashboard begin to turn on/off. It has been very difficult because the last time we took the vehicle to the shop it was in there for more than 30 days. I am very concerned that although they say the "fix it" the vehicle can stop running on me and I can have a serious accident with my family in inside.
Mfg Campaign: 11673779
Recall Date: Jul 15, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Corrective Action:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Additional Notes:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Mfg Campaign: 11670165
Recall Date: Jun 30, 2025
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Corrective Action:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Additional Notes:
This morning at approximately 0615 I walked out to my vehicle to go to work. There was no damage to my car. When I entered my vehicle and closed my driver door, my tailgate glass crumbled leaving a massive horizontal hole in my rear windshield as well as the outer sides. There is now glass all over my trunk and driveway. Once again, the car had been sitting in my driveway for three days, there were no large pieces of debris around that could have hit it, and when I was in my car there were no loud sounds indicating something struck my tailgate. It just spontaneously shattered.
Mfg Campaign: 11670165
Recall Date: Jun 30, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Corrective Action:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Additional Notes:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Mfg Campaign: 11664334
Recall Date: Jun 2, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Corrective Action:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Additional Notes:
Stop/Start system works intermittently,the button that activates and deactivates the system keeps failing,the dealership has repaired it 5 times and still doesn’t work which when driving creates uncertainty if the motor will cut out and the electriconics of the vehicle is compromised
Mfg Campaign: 11664334
Recall Date: Jun 2, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Corrective Action:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Additional Notes:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Mfg Campaign: 11661769
Recall Date: May 19, 2025
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Corrective Action:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Additional Notes:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Mfg Campaign: 11661769
Recall Date: May 19, 2025
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Corrective Action:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Additional Notes:
i purchased 2024 pathfinder within days the car stopped while driving i had to pull over to restart VERY FRIGHTING!!! I called the dealer service department they said i had hit the gear shifter and told me be careful?? INSULTING!!! The car goes into first gear by itself and it is showing its in DRIVE??This must be investigated if i blow the engine cause it will not get out of 1st gear who is responsible ?? If there are so many complaints and this is very important why isnt nissan doing something to solve this problem? I actually thought I had a LEMON!! Please help the dealership will not do anything and honestly, I am afraid to drive the car for it is not happening more frequent Yesterday i was driving out of my driveway and the car stalled in the middle of driveway !!! Please i want to live!
Mfg Campaign: 11661769
Recall Date: May 19, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I purchased a brand-new 2024 Nissan Pathfinder on December 18, 2024. Just seven days later, at only 1,198 miles, the transmission completely failed while driving, causing the vehicle to come to an unexpected stop and then shift into reverse without warning. This created a serious safety hazard for my family and other road users. The vehicle was out of service for 28 days due to delays in repairs. Even after the transmission was replaced, ongoing issues persist, including poor fuel economy. Nissan has denied my request for a replacement or refund, despite the severity of the failure and continued safety concerns. This vehicle poses a serious safety risk, and I urge the NHTSA to investigate this issue further.
Corrective Action:
I purchased a brand-new 2024 Nissan Pathfinder on December 18, 2024. Just seven days later, at only 1,198 miles, the transmission completely failed while driving, causing the vehicle to come to an unexpected stop and then shift into reverse without warning. This created a serious safety hazard for my family and other road users. The vehicle was out of service for 28 days due to delays in repairs. Even after the transmission was replaced, ongoing issues persist, including poor fuel economy. Nissan has denied my request for a replacement or refund, despite the severity of the failure and continued safety concerns. This vehicle poses a serious safety risk, and I urge the NHTSA to investigate this issue further.
Additional Notes:
I purchased a brand-new 2024 Nissan Pathfinder on December 18, 2024. Just seven days later, at only 1,198 miles, the transmission completely failed while driving, causing the vehicle to come to an unexpected stop and then shift into reverse without warning. This created a serious safety hazard for my family and other road users. The vehicle was out of service for 28 days due to delays in repairs. Even after the transmission was replaced, ongoing issues persist, including poor fuel economy. Nissan has denied my request for a replacement or refund, despite the severity of the failure and continued safety concerns. This vehicle poses a serious safety risk, and I urge the NHTSA to investigate this issue further.
Mfg Campaign: 11651268
Recall Date: Mar 28, 2025
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Corrective Action:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Additional Notes:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Mfg Campaign: 11649268
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Corrective Action:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Additional Notes:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Mfg Campaign: 11649268
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Corrective Action:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Additional Notes:
The car was involved in a collision into a jersey barrier on the left side of the vehicle at high speed that is 60 mph first the none of the airbags deployed and including the front airbags driver knee airbags or the curtain side airbags. Next, the driver‘s Apple Watch confirmed that we were in a collision and was able to call 911 where the safety features within the vehicle did not make any notification that we were in a collision, nor is it reflected within the Nissan app that there was a collision after the fact. Additional safety features for an accident are supposed to include four ways being automatically turned on in the car, unlocking the passengers had to engage the 4-way lights and the passenger side front had to unlock the car to be assisted by Paramedics. Additionally, the back driver side tire is completely flat and reads as such within the app at 0 PSI however, the front driver side passenger tire is ripped from its rim and still reading fully at 39 psi. Despite the car being unable to start, additionally, the app is showing that all systems are fine within the car. Finally, the brakes the driver stated their foot was all the way to the floor attempting to break and the passenger front side also heard a severe grinding noise. No warning, lights or lamps appeared during the accident. In addition no warning lights were visible within the app post accident. Finally, there was not an alert sent through the app. Insurance company has considered the car totaled. These have been unable to be reproduced. We have requested that our insurance save and document everything in our insurance, USAA has been unresponsive at this time. Our car has already been moved to Copart Philadelphia and is potentially pending auction. We have requested documentation multiple times.
Mfg Campaign: 11649268
Recall Date: Mar 19, 2025
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Corrective Action:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Additional Notes:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Mfg Campaign: 11645464
Recall Date: Feb 28, 2025
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Corrective Action:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Additional Notes:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Mfg Campaign: 11645464
Recall Date: Feb 28, 2025
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Corrective Action:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Additional Notes:
The auto stop/start function. When enabled sometimes it shuts off engine and does not restart as the system should. Stopping at a red light, almost completely but light turns green and you go to accelerate but auto/stop shuts engine off and car dies in middle of intersection. You have to put in park restart engine and put in drive. Has happened to us 4 times with only 14k on car. Shop can’t seem to see what wrong. Car dies set faults but as soon as you restart car faults go away and Nissan says they can’t see any stored faults. They changed fuel pump put it did. It did not fix the issue. Happens again.
Mfg Campaign: 11645464
Recall Date: Feb 28, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury