Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Pathfinder and Infiniti QX60 vehicles. The lap belt pretensioner in the left-side front seat belt assembly may be improperly secured, due to a missing rivet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208 "Occupant Crash Protection," 209 "Seat Belt Assemblies," and 210 "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD106, PD107
Recall Date: Mar 5, 2024
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2024 Titan, Frontier, Infiniti QX60, Pathfinder, 2023-2024 Sentra, Versa, Kicks, Infiniti QX50, and 2023 Rogue vehicles. Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PD103, PD104, PMA34
Recall Date: Feb 27, 2024
Consumer Complaints
48 ComplaintsNissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
when stoped at a stoplight the engine shuts off. when you take your foot off the brake and move to the accelerator, the transmission shifts to neutral. This is very dangerous because it's the last thing you expect and when your on a step hill and rolling backwards it takes a moment to act. If a child or pedestrian was behind the vehicle at that moment or a car up close it could be terrible. I have reported it to the dealership and have an appointment this coming Monday morning to have them address the problem. Not a good situation to be shifted out of gear when in traffic or on hills.
Corrective Action:
when stoped at a stoplight the engine shuts off. when you take your foot off the brake and move to the accelerator, the transmission shifts to neutral. This is very dangerous because it's the last thing you expect and when your on a step hill and rolling backwards it takes a moment to act. If a child or pedestrian was behind the vehicle at that moment or a car up close it could be terrible. I have reported it to the dealership and have an appointment this coming Monday morning to have them address the problem. Not a good situation to be shifted out of gear when in traffic or on hills.
Additional Notes:
when stoped at a stoplight the engine shuts off. when you take your foot off the brake and move to the accelerator, the transmission shifts to neutral. This is very dangerous because it's the last thing you expect and when your on a step hill and rolling backwards it takes a moment to act. If a child or pedestrian was behind the vehicle at that moment or a car up close it could be terrible. I have reported it to the dealership and have an appointment this coming Monday morning to have them address the problem. Not a good situation to be shifted out of gear when in traffic or on hills.
Mfg Campaign: 11592880
Recall Date: Jun 6, 2024
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Corrective Action:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Additional Notes:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Mfg Campaign: 11590426
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Corrective Action:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Additional Notes:
4 separate times now when driving the vehicle the vehicle has sputtered and died. The first time we were on a road driving at around 40mph and were able to coast into a parking lot. After a few minutes the vehicle restarted a we took it to the dealer the next day. The first 2 occurrences were in January of 2024. The 3rd occurrence was on April 23,2024. At around 9:30 PM, I was on my way home from the store and driving at 55mph when the vehicle suddenly died and was coasting. I was able to coast into an empty school parking lot. The Pathfinder would not restart and had to be towed to the dealership. They replaced the fuel pump and we picked it up on April 29th. The 4th time happened on May 20, 2024. We had just dropped our dogs off at the groomer and as we were leaving their parking lot, the engine suddenly died and would not restart. Since the vehicle does not have a way of putting it into reverse when it is off, we had to try starting it repeatedly until we were able to get it into neutral and then it had to be pushed back into the parking lot and had to be towed from there to the dealership, where it currently sits.
Mfg Campaign: 11590426
Recall Date: May 23, 2024
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As a result of service on this vehicle that was provided by Nissan of McKinney in McKinney, Texas the vehicle was intentionally returned to the owner after servicing in an unsafe condition. The service included removal of a trailer hitch receiver and electrical harness that had been installed earlier. After the service and the electrical harness removal, the vehicle was left with exposed electrical conductors underneath the rear bumper that are exposed to the external contaminated road environment. This results in a potential for electrical fire, electrical harness damage, and possible explosion with the exposed electrical conductors so near the fuel tank. The problem has been reported to Nissan of McKinney several times, who, while they acknowledge having received the communications, have not commented on the condition in which they left the vehicle, and will not state if this is a safety issue.
Corrective Action:
As a result of service on this vehicle that was provided by Nissan of McKinney in McKinney, Texas the vehicle was intentionally returned to the owner after servicing in an unsafe condition. The service included removal of a trailer hitch receiver and electrical harness that had been installed earlier. After the service and the electrical harness removal, the vehicle was left with exposed electrical conductors underneath the rear bumper that are exposed to the external contaminated road environment. This results in a potential for electrical fire, electrical harness damage, and possible explosion with the exposed electrical conductors so near the fuel tank. The problem has been reported to Nissan of McKinney several times, who, while they acknowledge having received the communications, have not commented on the condition in which they left the vehicle, and will not state if this is a safety issue.
Additional Notes:
As a result of service on this vehicle that was provided by Nissan of McKinney in McKinney, Texas the vehicle was intentionally returned to the owner after servicing in an unsafe condition. The service included removal of a trailer hitch receiver and electrical harness that had been installed earlier. After the service and the electrical harness removal, the vehicle was left with exposed electrical conductors underneath the rear bumper that are exposed to the external contaminated road environment. This results in a potential for electrical fire, electrical harness damage, and possible explosion with the exposed electrical conductors so near the fuel tank. The problem has been reported to Nissan of McKinney several times, who, while they acknowledge having received the communications, have not commented on the condition in which they left the vehicle, and will not state if this is a safety issue.
Mfg Campaign: 11575310
Recall Date: Mar 4, 2024
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
This nissan pathfinder have problems with the tires zise 20"moves side to side to mach I have to change the tires I put all 4 oready I spend $1732 on parts
Corrective Action:
This nissan pathfinder have problems with the tires zise 20"moves side to side to mach I have to change the tires I put all 4 oready I spend $1732 on parts
Additional Notes:
This nissan pathfinder have problems with the tires zise 20"moves side to side to mach I have to change the tires I put all 4 oready I spend $1732 on parts
Mfg Campaign: 11555513
Recall Date: Nov 16, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Corrective Action:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Additional Notes:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Mfg Campaign: 11553941
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Corrective Action:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Additional Notes:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Mfg Campaign: 11553941
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Corrective Action:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Additional Notes:
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Mfg Campaign: 11553941
Recall Date: Nov 7, 2023
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