Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
110 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly. The contact depressed the accelerator pedal and the vehicle would not accelerate. The vehicle was taken to the dealer. The failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to cooperate with the dealer. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly. The contact depressed the accelerator pedal and the vehicle would not accelerate. The vehicle was taken to the dealer. The failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to cooperate with the dealer. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle was idling roughly. The contact depressed the accelerator pedal and the vehicle would not accelerate. The vehicle was taken to the dealer. The failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to cooperate with the dealer. The failure mileage was approximately 26,000.
Mfg Campaign: 11548734
Recall Date: Oct 6, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car braked automatically while driving 50 mph.
Corrective Action:
My car braked automatically while driving 50 mph.
Additional Notes:
My car braked automatically while driving 50 mph.
Mfg Campaign: 11545240
Recall Date: Sep 18, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Corrective Action:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Additional Notes:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Mfg Campaign: 11539915
Recall Date: Aug 21, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Corrective Action:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Additional Notes:
My alternator pulley broke off alternator. The belt melted onto the pulley and somehow caused the pulley to snap off. car overheated and broke down on the road.
Mfg Campaign: 11539915
Recall Date: Aug 21, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11538410
Recall Date: Aug 14, 2023
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated while driving 60 MPH, the vehicle started jerking. The following day the vehicle failed to start. No warning light was illuminated. The contact also stated that while reversing, the back over prevention camera screen went blank screen and the instrument cluster lights failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11538410
Recall Date: Aug 14, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CVT transmission failed. Dealer says not repairable and requires a new transmission priced at $7000. Nissan settled class action suit in 2022 for this particular model and year equipped with CVT transmissions. Nissan has offered no compensation to me.
Corrective Action:
CVT transmission failed. Dealer says not repairable and requires a new transmission priced at $7000. Nissan settled class action suit in 2022 for this particular model and year equipped with CVT transmissions. Nissan has offered no compensation to me.
Additional Notes:
CVT transmission failed. Dealer says not repairable and requires a new transmission priced at $7000. Nissan settled class action suit in 2022 for this particular model and year equipped with CVT transmissions. Nissan has offered no compensation to me.
Mfg Campaign: 11537394
Recall Date: Aug 9, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Backup camera is blurry during the day and at night totally useless with a grayed out picture as if your looking into a cloud. I have taken the car for this issue and some settings were changed, that only made things worse. I was then told is working normal. If this is normal it would be much safer not to have the backup camera as having it makes you want to use it. Almost hit a lady walking behind my car while backing out of a parking spot at 9pm. Nissan needs to recall these backup cameras.
Corrective Action:
The Backup camera is blurry during the day and at night totally useless with a grayed out picture as if your looking into a cloud. I have taken the car for this issue and some settings were changed, that only made things worse. I was then told is working normal. If this is normal it would be much safer not to have the backup camera as having it makes you want to use it. Almost hit a lady walking behind my car while backing out of a parking spot at 9pm. Nissan needs to recall these backup cameras.
Additional Notes:
The Backup camera is blurry during the day and at night totally useless with a grayed out picture as if your looking into a cloud. I have taken the car for this issue and some settings were changed, that only made things worse. I was then told is working normal. If this is normal it would be much safer not to have the backup camera as having it makes you want to use it. Almost hit a lady walking behind my car while backing out of a parking spot at 9pm. Nissan needs to recall these backup cameras.
Mfg Campaign: 11532932
Recall Date: Jul 18, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine Cooling fan stops working without giving any warning of its failure Car engine then over heats and car AC stops working. Fire hazard potential. u can smell burning rubber coming from the engine due to the excessive heat.
Corrective Action:
Engine Cooling fan stops working without giving any warning of its failure Car engine then over heats and car AC stops working. Fire hazard potential. u can smell burning rubber coming from the engine due to the excessive heat.
Additional Notes:
Engine Cooling fan stops working without giving any warning of its failure Car engine then over heats and car AC stops working. Fire hazard potential. u can smell burning rubber coming from the engine due to the excessive heat.
Mfg Campaign: 11526994
Recall Date: Jun 14, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while approaching a stop sign at an unknown speed the vehicle was involved in a collision where another vehicle collided with the front passengar side of the vehicle. The contact stated that the air bags did not deploy. The contact sustained head, shoulder, and back injuries, and medical treatment was needed. The vehicle was towed to a dealer where it has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while approaching a stop sign at an unknown speed the vehicle was involved in a collision where another vehicle collided with the front passengar side of the vehicle. The contact stated that the air bags did not deploy. The contact sustained head, shoulder, and back injuries, and medical treatment was needed. The vehicle was towed to a dealer where it has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while approaching a stop sign at an unknown speed the vehicle was involved in a collision where another vehicle collided with the front passengar side of the vehicle. The contact stated that the air bags did not deploy. The contact sustained head, shoulder, and back injuries, and medical treatment was needed. The vehicle was towed to a dealer where it has not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Mfg Campaign: 11525890
Recall Date: Jun 7, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that since she had taken ownership of the vehicle from the dealer, the ignition key was loose and required to be pressed and turned several times forcefully inside the ignition switch to start the vehicle. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The contact later received notification of NHTSA Campaign Number: 23V093000 (Electrical System), which she related to the failure. The local dealer was contacted and replaced the ignition key with a non-folding key. The manufacturer was made aware of the failure and informed the contact that the non-folding key she had received from the dealer was a temporary repair. The contact stated that she was unsatisfied with the interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that since she had taken ownership of the vehicle from the dealer, the ignition key was loose and required to be pressed and turned several times forcefully inside the ignition switch to start the vehicle. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The contact later received notification of NHTSA Campaign Number: 23V093000 (Electrical System), which she related to the failure. The local dealer was contacted and replaced the ignition key with a non-folding key. The manufacturer was made aware of the failure and informed the contact that the non-folding key she had received from the dealer was a temporary repair. The contact stated that she was unsatisfied with the interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that since she had taken ownership of the vehicle from the dealer, the ignition key was loose and required to be pressed and turned several times forcefully inside the ignition switch to start the vehicle. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed nor repaired. The contact later received notification of NHTSA Campaign Number: 23V093000 (Electrical System), which she related to the failure. The local dealer was contacted and replaced the ignition key with a non-folding key. The manufacturer was made aware of the failure and informed the contact that the non-folding key she had received from the dealer was a temporary repair. The contact stated that she was unsatisfied with the interim repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 47,000.
Mfg Campaign: 11517916
Recall Date: Apr 19, 2023
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Mfg Campaign: 11517666
Recall Date: Apr 18, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that on various occasions after starting the vehicle, the seat belt and air bag warning lights illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.
Mfg Campaign: 11517666
Recall Date: Apr 18, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11517002
Recall Date: Apr 14, 2023
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while making a right turn, the contact was notified that the driver’s side door was opened and the dome light inside of vehicle was illuminated. The contact pulled over on the side of the ride and opened and closed the door several times for the door to close properly. On another occasion, the car alarm independently activated after the driver’s side door became ajar. The contact opened and closed the door several times for the door to remain closed and the alarm to be silenced. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 116,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while making a right turn, the contact was notified that the driver’s side door was opened and the dome light inside of vehicle was illuminated. The contact pulled over on the side of the ride and opened and closed the door several times for the door to close properly. On another occasion, the car alarm independently activated after the driver’s side door became ajar. The contact opened and closed the door several times for the door to remain closed and the alarm to be silenced. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 116,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while making a right turn, the contact was notified that the driver’s side door was opened and the dome light inside of vehicle was illuminated. The contact pulled over on the side of the ride and opened and closed the door several times for the door to close properly. On another occasion, the car alarm independently activated after the driver’s side door became ajar. The contact opened and closed the door several times for the door to remain closed and the alarm to be silenced. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 116,000.
Mfg Campaign: 11514819
Recall Date: Mar 31, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Roque Sport. The contact received recall notification of NHTSA Campaign Number: 23V093000 (Electrical System), however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Nissan Roque Sport. The contact received recall notification of NHTSA Campaign Number: 23V093000 (Electrical System), however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Nissan Roque Sport. The contact received recall notification of NHTSA Campaign Number: 23V093000 (Electrical System), however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11513966
Recall Date: Mar 27, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera clarity is poor during the day and has no visibility at night. I took the car to the dealership in 2021 and was told that’s how it is and is normal. This is a safety issue that needs to be reviewed and a recall determination made.
Corrective Action:
The backup camera clarity is poor during the day and has no visibility at night. I took the car to the dealership in 2021 and was told that’s how it is and is normal. This is a safety issue that needs to be reviewed and a recall determination made.
Additional Notes:
The backup camera clarity is poor during the day and has no visibility at night. I took the car to the dealership in 2021 and was told that’s how it is and is normal. This is a safety issue that needs to be reviewed and a recall determination made.
Mfg Campaign: 11513144
Recall Date: Mar 22, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System). The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System). The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System). The failure mileage was approximately 130,000.
Mfg Campaign: 11509691
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 225/45/R19, DOT Number: H4ECKK4157. The contact stated that the vehicle was taken to the dealer, and while the mechanic was inspecting the tires, the mechanic became aware that all 4 tires had visible cracks. The contact was unsure if the tires were original equipment or replacement. The tires were not replaced. The manufacturer was not notified of the failure. The tire failure mileage was unknown. The vehicle failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 225/45/R19, DOT Number: H4ECKK4157. The contact stated that the vehicle was taken to the dealer, and while the mechanic was inspecting the tires, the mechanic became aware that all 4 tires had visible cracks. The contact was unsure if the tires were original equipment or replacement. The tires were not replaced. The manufacturer was not notified of the failure. The tire failure mileage was unknown. The vehicle failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 225/45/R19, DOT Number: H4ECKK4157. The contact stated that the vehicle was taken to the dealer, and while the mechanic was inspecting the tires, the mechanic became aware that all 4 tires had visible cracks. The contact was unsure if the tires were original equipment or replacement. The tires were not replaced. The manufacturer was not notified of the failure. The tire failure mileage was unknown. The vehicle failure mileage was approximately 30,000.
Mfg Campaign: 11504626
Recall Date: Jan 31, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission has failed with under 70,000 miles on the vehicle. It was diagnosed as a failed transmission by a Nissan dealer service department. The owner is unsure of the fluid maintenance history. A Nissan dealer would charge at least $5500 to replace the transmission. The engine was revving into the high RPM range, and the transmission was not shifting. This is a saftey hazard, especially while driving in Southern California. The vehicle should have more reliability considering there are much older, and higher mileage vehicles on the road that do not have transmission problems like this. The engine revving without the transmission shifting can cause engine and other component damage. The vehicle is just outside of the warranty period and mileage. This is unacceptable for a newer production vehicle.
Corrective Action:
The transmission has failed with under 70,000 miles on the vehicle. It was diagnosed as a failed transmission by a Nissan dealer service department. The owner is unsure of the fluid maintenance history. A Nissan dealer would charge at least $5500 to replace the transmission. The engine was revving into the high RPM range, and the transmission was not shifting. This is a saftey hazard, especially while driving in Southern California. The vehicle should have more reliability considering there are much older, and higher mileage vehicles on the road that do not have transmission problems like this. The engine revving without the transmission shifting can cause engine and other component damage. The vehicle is just outside of the warranty period and mileage. This is unacceptable for a newer production vehicle.
Additional Notes:
The transmission has failed with under 70,000 miles on the vehicle. It was diagnosed as a failed transmission by a Nissan dealer service department. The owner is unsure of the fluid maintenance history. A Nissan dealer would charge at least $5500 to replace the transmission. The engine was revving into the high RPM range, and the transmission was not shifting. This is a saftey hazard, especially while driving in Southern California. The vehicle should have more reliability considering there are much older, and higher mileage vehicles on the road that do not have transmission problems like this. The engine revving without the transmission shifting can cause engine and other component damage. The vehicle is just outside of the warranty period and mileage. This is unacceptable for a newer production vehicle.
Mfg Campaign: 11499713
Recall Date: Jan 1, 2023
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