Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
110 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Corrective Action:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Additional Notes:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Mfg Campaign: 11496233
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Corrective Action:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Additional Notes:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Mfg Campaign: 11496233
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Corrective Action:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Additional Notes:
I almost got rear ended because my 2018nissan rogue sport s, randomly went into emergencybraking mode as i was driving through an intersection. I was going the speed limit, and my brakes and inspection are all new. The car started flashing a warning yellow light even thoufh there was no obstruction in front of me and then it came to a complete stop abruptly. I was unable to press the gas or brake.
Mfg Campaign: 11496233
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Nissan Rogue. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with the coolant temperature warning light illuminated. The contact stated that the vehicle was towed to the dealer where it was diagnosed that the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure and the contact was informed that due to the mileage, the warranty coverage was denied. The failure mileage was approximately 143,000
Corrective Action:
The contact owns a 2018 Nissan Rogue. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with the coolant temperature warning light illuminated. The contact stated that the vehicle was towed to the dealer where it was diagnosed that the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure and the contact was informed that due to the mileage, the warranty coverage was denied. The failure mileage was approximately 143,000
Additional Notes:
The contact owns a 2018 Nissan Rogue. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power with the coolant temperature warning light illuminated. The contact stated that the vehicle was towed to the dealer where it was diagnosed that the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of failure and the contact was informed that due to the mileage, the warranty coverage was denied. The failure mileage was approximately 143,000
Mfg Campaign: 11490644
Recall Date: Oct 24, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The clock sprint is bad, causing the horn not to work at all.
Corrective Action:
The clock sprint is bad, causing the horn not to work at all.
Additional Notes:
The clock sprint is bad, causing the horn not to work at all.
Mfg Campaign: 11488025
Recall Date: Oct 5, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car started smoking/steaming while I was driving through town at night, shortly after the engine light came on and my C/H indicator sailed over to H. I pulled over and immediately shut the car off, called for a tow truck. Took about 10 minutes for it to cool down and stop smoking/steaming. Mechanic ran a diagnostic on it and told me that the cooling fan broke and that it could have started a fire had I kept trying to drive it, said they measured the temp inside and it got up to 268 degrees. They ordered a new one for me, but were told that it would take a while because there were 26 other customers ahead of me that were also waiting for one. My car is still sitting with the mechanic if it needs to be inspected, this is the first time that I have had any trouble with the vehicle in the 3 years that I have owned it.
Corrective Action:
My car started smoking/steaming while I was driving through town at night, shortly after the engine light came on and my C/H indicator sailed over to H. I pulled over and immediately shut the car off, called for a tow truck. Took about 10 minutes for it to cool down and stop smoking/steaming. Mechanic ran a diagnostic on it and told me that the cooling fan broke and that it could have started a fire had I kept trying to drive it, said they measured the temp inside and it got up to 268 degrees. They ordered a new one for me, but were told that it would take a while because there were 26 other customers ahead of me that were also waiting for one. My car is still sitting with the mechanic if it needs to be inspected, this is the first time that I have had any trouble with the vehicle in the 3 years that I have owned it.
Additional Notes:
My car started smoking/steaming while I was driving through town at night, shortly after the engine light came on and my C/H indicator sailed over to H. I pulled over and immediately shut the car off, called for a tow truck. Took about 10 minutes for it to cool down and stop smoking/steaming. Mechanic ran a diagnostic on it and told me that the cooling fan broke and that it could have started a fire had I kept trying to drive it, said they measured the temp inside and it got up to 268 degrees. They ordered a new one for me, but were told that it would take a while because there were 26 other customers ahead of me that were also waiting for one. My car is still sitting with the mechanic if it needs to be inspected, this is the first time that I have had any trouble with the vehicle in the 3 years that I have owned it.
Mfg Campaign: 11480012
Recall Date: Aug 18, 2022
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while stopped at a traffic light, he became aware that the vehicle was overheating. The contact was able to pull over and waited for the engine to cool down; after which the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the contact was informed that the cooling fan had failed. The dealer was contacted and stated that they were aware of the failure; however, the parts needed to repair the vehicle was not available. The manufacturer was contacted however, the contact had not received a callback for assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while stopped at a traffic light, he became aware that the vehicle was overheating. The contact was able to pull over and waited for the engine to cool down; after which the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the contact was informed that the cooling fan had failed. The dealer was contacted and stated that they were aware of the failure; however, the parts needed to repair the vehicle was not available. The manufacturer was contacted however, the contact had not received a callback for assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated while stopped at a traffic light, he became aware that the vehicle was overheating. The contact was able to pull over and waited for the engine to cool down; after which the vehicle was able to operate normally. The vehicle was taken to an independent mechanic and the contact was informed that the cooling fan had failed. The dealer was contacted and stated that they were aware of the failure; however, the parts needed to repair the vehicle was not available. The manufacturer was contacted however, the contact had not received a callback for assistance. The failure mileage was 70,000.
Mfg Campaign: 11477468
Recall Date: Aug 3, 2022
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was traveling between SC and NY on June 29, 2022. Two hours into the trip I stopped at a rest stop. When I accelerated back to highway speed and entered the freeway the car began decelerating It kept decelerating and I had to pull over to the shoulder. The car shut off. The car would restart and then immediately shut off I tried 5 times with the same result. There were no warning lights display. I had to be towed to the dealership. They tested various systems and then told me that the battery was just weak so they replaced it. This is a safety issue. Traffic on the freeway was very heavy and had been moving very fast. If I had made it into the center lane before the car decided to shut down, there would have been no way to get to the curve without having a major accident.
Corrective Action:
I was traveling between SC and NY on June 29, 2022. Two hours into the trip I stopped at a rest stop. When I accelerated back to highway speed and entered the freeway the car began decelerating It kept decelerating and I had to pull over to the shoulder. The car shut off. The car would restart and then immediately shut off I tried 5 times with the same result. There were no warning lights display. I had to be towed to the dealership. They tested various systems and then told me that the battery was just weak so they replaced it. This is a safety issue. Traffic on the freeway was very heavy and had been moving very fast. If I had made it into the center lane before the car decided to shut down, there would have been no way to get to the curve without having a major accident.
Additional Notes:
I was traveling between SC and NY on June 29, 2022. Two hours into the trip I stopped at a rest stop. When I accelerated back to highway speed and entered the freeway the car began decelerating It kept decelerating and I had to pull over to the shoulder. The car shut off. The car would restart and then immediately shut off I tried 5 times with the same result. There were no warning lights display. I had to be towed to the dealership. They tested various systems and then told me that the battery was just weak so they replaced it. This is a safety issue. Traffic on the freeway was very heavy and had been moving very fast. If I had made it into the center lane before the car decided to shut down, there would have been no way to get to the curve without having a major accident.
Mfg Campaign: 11476340
Recall Date: Jul 28, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Failure of the motor assembly fan shroud. AC stopped working while driving not realizing that the radiator fan had stopped working and no light indicator on the dashboard appeared. This could lead to damage on the radiator and engine due to no cooling. The replacement part is out of stock and hard to find and very expensive.
Corrective Action:
Failure of the motor assembly fan shroud. AC stopped working while driving not realizing that the radiator fan had stopped working and no light indicator on the dashboard appeared. This could lead to damage on the radiator and engine due to no cooling. The replacement part is out of stock and hard to find and very expensive.
Additional Notes:
Failure of the motor assembly fan shroud. AC stopped working while driving not realizing that the radiator fan had stopped working and no light indicator on the dashboard appeared. This could lead to damage on the radiator and engine due to no cooling. The replacement part is out of stock and hard to find and very expensive.
Mfg Campaign: 11473607
Recall Date: Jul 12, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Corrective Action:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Additional Notes:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Mfg Campaign: 11450577
Recall Date: Feb 5, 2022
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Corrective Action:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Additional Notes:
Back over prevention. The back over camera becomes disabled and will not turn back on.
Mfg Campaign: 11450577
Recall Date: Feb 5, 2022
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
Passenger seat head rest wobbly. It may fall off if adjusted.
Corrective Action:
Passenger seat head rest wobbly. It may fall off if adjusted.
Additional Notes:
Passenger seat head rest wobbly. It may fall off if adjusted.
Mfg Campaign: 11447301
Recall Date: Jan 13, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several separate occasions my brakes locked up while driving my 2018 Nissan Rouge Sport, including yesterday January 2, 2022, luckily I was trying to leave a gas station and not on the interstate like the prior incident. I didn't understand what was happening this morning January 3rd, when I started researching the strange orange indicator light that keeps displaying and why my brakes keeps locking and I can't do anything until they release themselves. I found several complaints of people having the same issue as I. This was a scary situation, I was 91 miles from home when this brake incident occurred again. I looked up recalls and there is no recall for the braking malfunction for my vehicle, I can't keep playing Russian Roulette with this vehicle and my life, I drive my 5 year old grandson in this car. Now that I know the issue I'm scared of driving for fear of having an accident and worst case scenario me or my grandson being killed if the brakes locked on the highway and someone slams into the rear of the vehicle. This is definitely a safely hazzard that needs to be resolved. I can't believe I had to research to find that this was an ongoing problem that's being kept quiet. Who has to die before major issues such as this are corrected, we are consumers who put their trust in the hands of automakers and manufacturers to ensure we are purchasing safe vehicles. Like myself and so many others, our intent is to purchase good quality vehicles, which includes safety as the number one feature. My vehicle is definitely not safe and I don't want to keep putting myself or my grandson in harm's way due to no fault of our own.
Corrective Action:
On several separate occasions my brakes locked up while driving my 2018 Nissan Rouge Sport, including yesterday January 2, 2022, luckily I was trying to leave a gas station and not on the interstate like the prior incident. I didn't understand what was happening this morning January 3rd, when I started researching the strange orange indicator light that keeps displaying and why my brakes keeps locking and I can't do anything until they release themselves. I found several complaints of people having the same issue as I. This was a scary situation, I was 91 miles from home when this brake incident occurred again. I looked up recalls and there is no recall for the braking malfunction for my vehicle, I can't keep playing Russian Roulette with this vehicle and my life, I drive my 5 year old grandson in this car. Now that I know the issue I'm scared of driving for fear of having an accident and worst case scenario me or my grandson being killed if the brakes locked on the highway and someone slams into the rear of the vehicle. This is definitely a safely hazzard that needs to be resolved. I can't believe I had to research to find that this was an ongoing problem that's being kept quiet. Who has to die before major issues such as this are corrected, we are consumers who put their trust in the hands of automakers and manufacturers to ensure we are purchasing safe vehicles. Like myself and so many others, our intent is to purchase good quality vehicles, which includes safety as the number one feature. My vehicle is definitely not safe and I don't want to keep putting myself or my grandson in harm's way due to no fault of our own.
Additional Notes:
On several separate occasions my brakes locked up while driving my 2018 Nissan Rouge Sport, including yesterday January 2, 2022, luckily I was trying to leave a gas station and not on the interstate like the prior incident. I didn't understand what was happening this morning January 3rd, when I started researching the strange orange indicator light that keeps displaying and why my brakes keeps locking and I can't do anything until they release themselves. I found several complaints of people having the same issue as I. This was a scary situation, I was 91 miles from home when this brake incident occurred again. I looked up recalls and there is no recall for the braking malfunction for my vehicle, I can't keep playing Russian Roulette with this vehicle and my life, I drive my 5 year old grandson in this car. Now that I know the issue I'm scared of driving for fear of having an accident and worst case scenario me or my grandson being killed if the brakes locked on the highway and someone slams into the rear of the vehicle. This is definitely a safely hazzard that needs to be resolved. I can't believe I had to research to find that this was an ongoing problem that's being kept quiet. Who has to die before major issues such as this are corrected, we are consumers who put their trust in the hands of automakers and manufacturers to ensure we are purchasing safe vehicles. Like myself and so many others, our intent is to purchase good quality vehicles, which includes safety as the number one feature. My vehicle is definitely not safe and I don't want to keep putting myself or my grandson in harm's way due to no fault of our own.
Mfg Campaign: 11445904
Recall Date: Jan 3, 2022
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Corrective Action:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Additional Notes:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Mfg Campaign: 11445945
Recall Date: Jan 3, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Corrective Action:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Additional Notes:
I was going to take my 2018 Nissan Rouge to the dealer for my electric fan coolant because the bearings sounds like they are going but we decided to do it ourselves because they wanted over 1000.00 USA Dollars and we can't afford that. Even my local garage said it would be over 800 bucks! We started to search the internet to find out we are not the only ones with this same problem!! Lots of people are having the same problem with these cars and most of the Nissan brand. I would like to know why this hasn't been recalled. This could heat up my engine or worse case blow it up. The second compliant I have is my seatbelt doesn't work sometimes. The latch keeps getting stuck and the light is on no matter if it is buckled or not. This seems to be not under warranty? WHY it is a safety hazard. I am very disappointed in the Nissan production. I love the car but keep having these problems!
Mfg Campaign: 11445945
Recall Date: Jan 3, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Mfg Campaign: 11431318
Recall Date: Sep 1, 2021
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that while starting the vehicle, the seat belt and airbag warning lights were illuminated. The vehicle was taken to the dealer and another dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) on two separate occasions, but both dealers could not fix the failure. The second dealer McNeill Nissan (1933 US-421, Wilkesboro, NC 28697) informed the contact that they had to order an airbag tool from Japan to perform the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,450. The VIN was invalid. VIN Corrected 9-7-2021.
Mfg Campaign: 11431318
Recall Date: Sep 1, 2021
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Not sure where to start with complaint.....I just bought a 2018 Nissan Rogue Sport, and talked to a key-smith about getting a duplicate Fob....was told that the 2014 - 2018 Rogues have an issue with Fobs possibly causing an malfunction in the car system, and if it did the minimum fix for it is $ 1100. (Besides the $ 350 to get another Fob). He said I would have to sign a waiver stating I understand the issue, and couldn't hold them liable. He said he see's this allot and doesn't understand why NIssan doesn't have a recall on it. Help.
Corrective Action:
Not sure where to start with complaint.....I just bought a 2018 Nissan Rogue Sport, and talked to a key-smith about getting a duplicate Fob....was told that the 2014 - 2018 Rogues have an issue with Fobs possibly causing an malfunction in the car system, and if it did the minimum fix for it is $ 1100. (Besides the $ 350 to get another Fob). He said I would have to sign a waiver stating I understand the issue, and couldn't hold them liable. He said he see's this allot and doesn't understand why NIssan doesn't have a recall on it. Help.
Additional Notes:
Not sure where to start with complaint.....I just bought a 2018 Nissan Rogue Sport, and talked to a key-smith about getting a duplicate Fob....was told that the 2014 - 2018 Rogues have an issue with Fobs possibly causing an malfunction in the car system, and if it did the minimum fix for it is $ 1100. (Besides the $ 350 to get another Fob). He said I would have to sign a waiver stating I understand the issue, and couldn't hold them liable. He said he see's this allot and doesn't understand why NIssan doesn't have a recall on it. Help.
Mfg Campaign: 11430500
Recall Date: Aug 25, 2021
Nissan North America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that the air conditioning started to fail, and the vehicle started overheating and shut-off. The coolant fan had failed. The contact took the vehicle to the dealer and was informed that the fan was on backorder. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
Corrective Action:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that the air conditioning started to fail, and the vehicle started overheating and shut-off. The coolant fan had failed. The contact took the vehicle to the dealer and was informed that the fan was on backorder. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
Additional Notes:
The contact owns a 2018 Nissan Rogue Sport. The contact stated that the air conditioning started to fail, and the vehicle started overheating and shut-off. The coolant fan had failed. The contact took the vehicle to the dealer and was informed that the fan was on backorder. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
Mfg Campaign: 11429438
Recall Date: Aug 17, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car Flashes a warning display on screen red brake light appears and car slams on breaks for no reason nothing around or in front of car. Has happened 3 times.
Corrective Action:
Car Flashes a warning display on screen red brake light appears and car slams on breaks for no reason nothing around or in front of car. Has happened 3 times.
Additional Notes:
Car Flashes a warning display on screen red brake light appears and car slams on breaks for no reason nothing around or in front of car. Has happened 3 times.
Mfg Campaign: 11428169
Recall Date: Aug 7, 2021
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Valencia, CA • 36 yrs
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