Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
130 ComplaintsNissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I WAS DRIVING, APPROXIMATELY 25 MILES PER HOUR WITH A BOTHER CAR MORE THAN 3 CAR LENGTHS IN FRONT OF ME WHEN A GRINDING SOUND OCCURRED AND BRAKES WEN ON AUTOMATICALLY AND A CHIMING ALARM SOUND WENT OFF. LASTED FOR ABOUT 6 SECONDS THEN JUST AUTOMATICALLY WENT AWAY. LUCKILY NO ONE WAS CLOSE BEHIND ME AND LUCKILY MY DAUGHTER WAS NOT IN THE CAR. WAS VERY SCARY. I AM GOING TO TAKE CAR TO NISSAN SERVICE BUT WHEN I LOOKED THIS UP ONLINE I SAW THERE WERE MANY OTHERS THAT SOMETHING SIMILAR TO THIS HAPPENED.
Corrective Action:
I WAS DRIVING, APPROXIMATELY 25 MILES PER HOUR WITH A BOTHER CAR MORE THAN 3 CAR LENGTHS IN FRONT OF ME WHEN A GRINDING SOUND OCCURRED AND BRAKES WEN ON AUTOMATICALLY AND A CHIMING ALARM SOUND WENT OFF. LASTED FOR ABOUT 6 SECONDS THEN JUST AUTOMATICALLY WENT AWAY. LUCKILY NO ONE WAS CLOSE BEHIND ME AND LUCKILY MY DAUGHTER WAS NOT IN THE CAR. WAS VERY SCARY. I AM GOING TO TAKE CAR TO NISSAN SERVICE BUT WHEN I LOOKED THIS UP ONLINE I SAW THERE WERE MANY OTHERS THAT SOMETHING SIMILAR TO THIS HAPPENED.
Additional Notes:
I WAS DRIVING, APPROXIMATELY 25 MILES PER HOUR WITH A BOTHER CAR MORE THAN 3 CAR LENGTHS IN FRONT OF ME WHEN A GRINDING SOUND OCCURRED AND BRAKES WEN ON AUTOMATICALLY AND A CHIMING ALARM SOUND WENT OFF. LASTED FOR ABOUT 6 SECONDS THEN JUST AUTOMATICALLY WENT AWAY. LUCKILY NO ONE WAS CLOSE BEHIND ME AND LUCKILY MY DAUGHTER WAS NOT IN THE CAR. WAS VERY SCARY. I AM GOING TO TAKE CAR TO NISSAN SERVICE BUT WHEN I LOOKED THIS UP ONLINE I SAW THERE WERE MANY OTHERS THAT SOMETHING SIMILAR TO THIS HAPPENED.
Mfg Campaign: 11389526
Recall Date: Jan 23, 2021
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
I BOUGHT THIS VEHICLE FROM CARMAX ON 12/05/2020. I NEVER WAS ABLE TO TAKE A TEST DRIVE DUE TO THE PANDEMIC. HOWEVER, WHEN I WAS DRIVING HOME MY SISTER TOOK OFF HER SEAT BELT WHEN WE WERE IN THE PARKING LOT IN MY APARTMENTS. I NOTICED THE SEATBELT DIDN'T CHIME. SO I TOOK IT BACK TO THE DEALERSHIP THE FOLLOWING DAY AND THEY COULDN'T FIGURE IT OUT. THEY HAD ME TAKE IT TO A NISSAN DEALER AND THEY RAN THE TEST THING ON IT AND SAID THAT, THAT PARTICULAR NISSAN DIDN'T COME WITH THE CHIME. SO I ORDERED A MANUAL FOR THE CAR AND IT SAYS IT DOES. I THINK IT'S A BIG SAFETY HAZARD. 80% OF THE TIME I FORGET TO PUT ON MY SEAT BELT WHEN I FIRST GET IN IT. WHY WOULD THEY NOT ADD THIS TO THE 2019 ROGUE SPORT? I ORIGINALLY BOUGHT THE 2020 AND IT CHIMED.
Corrective Action:
I BOUGHT THIS VEHICLE FROM CARMAX ON 12/05/2020. I NEVER WAS ABLE TO TAKE A TEST DRIVE DUE TO THE PANDEMIC. HOWEVER, WHEN I WAS DRIVING HOME MY SISTER TOOK OFF HER SEAT BELT WHEN WE WERE IN THE PARKING LOT IN MY APARTMENTS. I NOTICED THE SEATBELT DIDN'T CHIME. SO I TOOK IT BACK TO THE DEALERSHIP THE FOLLOWING DAY AND THEY COULDN'T FIGURE IT OUT. THEY HAD ME TAKE IT TO A NISSAN DEALER AND THEY RAN THE TEST THING ON IT AND SAID THAT, THAT PARTICULAR NISSAN DIDN'T COME WITH THE CHIME. SO I ORDERED A MANUAL FOR THE CAR AND IT SAYS IT DOES. I THINK IT'S A BIG SAFETY HAZARD. 80% OF THE TIME I FORGET TO PUT ON MY SEAT BELT WHEN I FIRST GET IN IT. WHY WOULD THEY NOT ADD THIS TO THE 2019 ROGUE SPORT? I ORIGINALLY BOUGHT THE 2020 AND IT CHIMED.
Additional Notes:
I BOUGHT THIS VEHICLE FROM CARMAX ON 12/05/2020. I NEVER WAS ABLE TO TAKE A TEST DRIVE DUE TO THE PANDEMIC. HOWEVER, WHEN I WAS DRIVING HOME MY SISTER TOOK OFF HER SEAT BELT WHEN WE WERE IN THE PARKING LOT IN MY APARTMENTS. I NOTICED THE SEATBELT DIDN'T CHIME. SO I TOOK IT BACK TO THE DEALERSHIP THE FOLLOWING DAY AND THEY COULDN'T FIGURE IT OUT. THEY HAD ME TAKE IT TO A NISSAN DEALER AND THEY RAN THE TEST THING ON IT AND SAID THAT, THAT PARTICULAR NISSAN DIDN'T COME WITH THE CHIME. SO I ORDERED A MANUAL FOR THE CAR AND IT SAYS IT DOES. I THINK IT'S A BIG SAFETY HAZARD. 80% OF THE TIME I FORGET TO PUT ON MY SEAT BELT WHEN I FIRST GET IN IT. WHY WOULD THEY NOT ADD THIS TO THE 2019 ROGUE SPORT? I ORIGINALLY BOUGHT THE 2020 AND IT CHIMED.
Mfg Campaign: 11388563
Recall Date: Jan 17, 2021
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Corrective Action:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Additional Notes:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Mfg Campaign: 11384320
Recall Date: Dec 20, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Corrective Action:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Additional Notes:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Mfg Campaign: 11384320
Recall Date: Dec 20, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Corrective Action:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Additional Notes:
CAR LOST POWER DIED AND GOT A MALFUNCTION WARNING. BASICALLY THE CAR COMPUTER THOUGHT WAS IN AN ACCIDENT LOST POWER AND DIED NO WARNING. WILL START THEN DIE. I WAS DRIVING ON THE ON RAMP STATE ROUTE 23 OHIO. HAD TO BE TOWED.
Mfg Campaign: 11384320
Recall Date: Dec 20, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING SYSTEM FAILURE ON 3 SEPARATE OCCASIONS NOV AND DEC 2020 AEB LIGHT HAS COME ON AND SYSTEM FAILED; PREVIOUS ISSUE REPAIRED BY NISSAN WITHIN THE YEAR; CAR HAS SAME DIAGNOSTIC CODE COULD NOT BE FIXED BY DEALER HAD TO CONTACT NISSAN DIRECTLY
Corrective Action:
AUTOMATIC EMERGENCY BRAKING SYSTEM FAILURE ON 3 SEPARATE OCCASIONS NOV AND DEC 2020 AEB LIGHT HAS COME ON AND SYSTEM FAILED; PREVIOUS ISSUE REPAIRED BY NISSAN WITHIN THE YEAR; CAR HAS SAME DIAGNOSTIC CODE COULD NOT BE FIXED BY DEALER HAD TO CONTACT NISSAN DIRECTLY
Additional Notes:
AUTOMATIC EMERGENCY BRAKING SYSTEM FAILURE ON 3 SEPARATE OCCASIONS NOV AND DEC 2020 AEB LIGHT HAS COME ON AND SYSTEM FAILED; PREVIOUS ISSUE REPAIRED BY NISSAN WITHIN THE YEAR; CAR HAS SAME DIAGNOSTIC CODE COULD NOT BE FIXED BY DEALER HAD TO CONTACT NISSAN DIRECTLY
Mfg Campaign: 11383503
Recall Date: Dec 15, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Corrective Action:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Additional Notes:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Mfg Campaign: 11375315
Recall Date: Nov 18, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Corrective Action:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Additional Notes:
WHILE ATTEMPTING TO BACK OUT OF MY GARAGE THE REAR AUTOMATIC EMERGENCY BRAKING ENGAGED. THERE IS NO REASON IT SHOULD HAVE ENGAGED, IT WAS DARK OUT BUT NOTHING WAS AROUND. THE CAR MADE A HORRIBLE SOUND WHICH SCARED EVERYONE IN IT. THANKFULLY IT WAS NOT ON THE HIGHWAY LIKE OTHERS HAVE BEEN. I HAVE DISABLED THE AUTOMATIC EMERGENCY BRAKING SYSTEM OPTION BUT I SHOULD NOT HAVE TO WORRY ABOUT MY CAR I HAVE OWNED FOR 45 DAYS DOING THIS.
Mfg Campaign: 11375315
Recall Date: Nov 18, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Corrective Action:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Additional Notes:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Mfg Campaign: 11374971
Recall Date: Nov 17, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Corrective Action:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Additional Notes:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Mfg Campaign: 11374971
Recall Date: Nov 17, 2020
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Corrective Action:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Additional Notes:
THE 1ST ISSUE WAS ON 01/25/20 WHEN THE FRONT AEB MALFUNCTION LIGHT CAME ON WHILE DRIVING. I IMMEDIATELY SCHEDULED TO GET THE VEHICLE INTO HAVE IT LOOKED AT. THEY FOUND CODES C1A16-97 & B2724-23 AND IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY SONAR CONTROL UNIT, WHICH HAD TO BE ORDERED AND WAS EVENTUALLY REPLACED ON 03/04/20. THE AEB SYSTEM WORKED FOR ABOUT AN HOUR, THEN IT STOPPED WORKING AGAIN! I CALLED THE SERVICE ADVISOR AND MADE HIM AWARE OF THE ISSUE. I TOOK IT UP AND TOOK A ROAD TEST WITH THE SERVICE MANAGER, AND SHOWED HIM EXACTLY HOW CLOSE I GET TO A VEHICLE DIRECTLY IN FRONT OF ME, AND NOT HITTING THE BRAKE, AND THE SYSTEM DID NOT GIVE ANY VISUAL OR AUDIBLE WARNING. I DROPPED THE VEHICLE OFF ON 3/10/20 AND THEY CHECK IT OUT. I WAS TOLD, THEY COULD NOT DUPLICATE THE CONCERN, AND THE SYSTEM IS WORKING AS DESIGNED. I PICKED UP THE VEHICLE, THE SYSTEM STILL WAS NOT WORKING. AFTER ABOUT 2 WEEKS, IN WHICH THE SYSTEM DID NOT WORK, OUT OF THE CLEAR BLUE, DRIVING TO WORK IN MODERATE TRAFFIC ONE MORNING, THE AEB SYSTEM BEGAN WORKING AS IT DID WHEN NEW, AND WORKED UNTIL AROUND 7PM ON 10/27/20, WHEN AS I WAS TRAVELING AT 40 MPH ON A HIGHWAY, AND NO VEHICLES AHEAD OF ME IN MY LANE, OR ALONG SIDE OF ME, THE TRAFFIC LIGHT WAS GREEN, AND AS I STARTED TO GO THROUGH THE INTERSECTION, THE AEB SYSTEM ACTIVATED, STOPPING MY VEHICLE FAIRLY QUICKLY, THEN RELEASED, AND I WAS ABLE TO PROCEED. I IMMEDIATELY, LOOKED IN MY REAR-VIEW MIRROR, AND LUCKILY, THE VEHICLE DIRECTLY BEHIND ME, WAS A DISTANCE AWAY, OR I POSSIBLY COULD HAVE BEEN REAR ENDED. TOTAL B.S NISSAN IS ALLOWED TO DRAG THEIR FEET ON THIS LONG ONGOING ISSUE! I TOOK IT BACK TO THE DEALER ON 10/30/20 TO HAVE THEN CHECK THE ISSUE, AND AGAIN, TOLD TECH DROVE VEHICLE, AND COULD NOT DUPLICATE THE CONCERN. I JUST COULDN'T BELIEVE, EVEN AFTER THIS ISSUE, IT WAS THE SAME RESPONSE, UNABLE TO DUPLICATE CONCERN.
Mfg Campaign: 11374971
Recall Date: Nov 17, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PROCEEDING FROM TRAFFIC LIGHT, MERGING LEFT WITH TRAFFIC, WHILE ACCELERATING CAR/SUV HAD A COMPLETE POWER FAILURE, SHOOK VIOLENTLY, ALL LIGHTS ON DASHBOARD WENT ON. I HAD NO POWER AND/OR CONTROL OF VEHICLE. IT WAS DANGEROUS, SCARY AND I SHOOK LIKE VEHICLE DID. LUCKILY, I WAS ON A SLIGHT INCLINE, SO I COASTED TO THE SIDE OF THE ROAD. I TURNED VEHICLE OFF/ON AND IT DID NOT REOCCUR. TOOK INTO DEALER, THEY DID NOTHING AND EVEN MISREPRESENTED HOW MANY MILES THEY ALLEGEDLY DROVE TO TRY AND REPLICATE.
Corrective Action:
PROCEEDING FROM TRAFFIC LIGHT, MERGING LEFT WITH TRAFFIC, WHILE ACCELERATING CAR/SUV HAD A COMPLETE POWER FAILURE, SHOOK VIOLENTLY, ALL LIGHTS ON DASHBOARD WENT ON. I HAD NO POWER AND/OR CONTROL OF VEHICLE. IT WAS DANGEROUS, SCARY AND I SHOOK LIKE VEHICLE DID. LUCKILY, I WAS ON A SLIGHT INCLINE, SO I COASTED TO THE SIDE OF THE ROAD. I TURNED VEHICLE OFF/ON AND IT DID NOT REOCCUR. TOOK INTO DEALER, THEY DID NOTHING AND EVEN MISREPRESENTED HOW MANY MILES THEY ALLEGEDLY DROVE TO TRY AND REPLICATE.
Additional Notes:
PROCEEDING FROM TRAFFIC LIGHT, MERGING LEFT WITH TRAFFIC, WHILE ACCELERATING CAR/SUV HAD A COMPLETE POWER FAILURE, SHOOK VIOLENTLY, ALL LIGHTS ON DASHBOARD WENT ON. I HAD NO POWER AND/OR CONTROL OF VEHICLE. IT WAS DANGEROUS, SCARY AND I SHOOK LIKE VEHICLE DID. LUCKILY, I WAS ON A SLIGHT INCLINE, SO I COASTED TO THE SIDE OF THE ROAD. I TURNED VEHICLE OFF/ON AND IT DID NOT REOCCUR. TOOK INTO DEALER, THEY DID NOTHING AND EVEN MISREPRESENTED HOW MANY MILES THEY ALLEGEDLY DROVE TO TRY AND REPLICATE.
Mfg Campaign: 11365317
Recall Date: Oct 20, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER LEAKS INTO THE CABIN ABOVE THE BREAK/GAS PEDALS AFTER RAIN/CAR WASH
Corrective Action:
WATER LEAKS INTO THE CABIN ABOVE THE BREAK/GAS PEDALS AFTER RAIN/CAR WASH
Additional Notes:
WATER LEAKS INTO THE CABIN ABOVE THE BREAK/GAS PEDALS AFTER RAIN/CAR WASH
Mfg Campaign: 11362180
Recall Date: Oct 1, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Mfg Campaign: 11360515
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 NISSAN ROGUE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A REAR CROSS TRACK SYSTEM DESIGNED TO DETECT OBJECTS CLOSE TO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE FEATURE FAILED TO OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO NISSAN OF STATEN ISLAND (1976 HYLAN BLVD, STATEN ISLAND, NY 10306; (718) 447-3800) AND WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB
Mfg Campaign: 11360515
Recall Date: Sep 22, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NAVIGATION SYSTEM HAS INTERMITTENT STOPPAGES. AFTER BRIEF USE FOR LOCAL TRAVEL, INCLUDING DESTINATION AND MAPPING, SYSTEM FAILS TO RESTART FOR ADDITIONAL USE. CANNOT ACCESS MAP FEATURE NOR ACCESS NAVIGATION SYSTEM THROUGH TOUCH SCREEN. THIS OCCURRED WHEN THE VEHICLE WAS BOTH MOVING AND STATIONARY. THIS WAS NOT A ONE-TIME OCCURRENCE. VEHICLE WAS SEEN BY DEALER WHO WAS UNABLE TO FIND A PROBLEM.
Corrective Action:
NAVIGATION SYSTEM HAS INTERMITTENT STOPPAGES. AFTER BRIEF USE FOR LOCAL TRAVEL, INCLUDING DESTINATION AND MAPPING, SYSTEM FAILS TO RESTART FOR ADDITIONAL USE. CANNOT ACCESS MAP FEATURE NOR ACCESS NAVIGATION SYSTEM THROUGH TOUCH SCREEN. THIS OCCURRED WHEN THE VEHICLE WAS BOTH MOVING AND STATIONARY. THIS WAS NOT A ONE-TIME OCCURRENCE. VEHICLE WAS SEEN BY DEALER WHO WAS UNABLE TO FIND A PROBLEM.
Additional Notes:
NAVIGATION SYSTEM HAS INTERMITTENT STOPPAGES. AFTER BRIEF USE FOR LOCAL TRAVEL, INCLUDING DESTINATION AND MAPPING, SYSTEM FAILS TO RESTART FOR ADDITIONAL USE. CANNOT ACCESS MAP FEATURE NOR ACCESS NAVIGATION SYSTEM THROUGH TOUCH SCREEN. THIS OCCURRED WHEN THE VEHICLE WAS BOTH MOVING AND STATIONARY. THIS WAS NOT A ONE-TIME OCCURRENCE. VEHICLE WAS SEEN BY DEALER WHO WAS UNABLE TO FIND A PROBLEM.
Mfg Campaign: 11351438
Recall Date: Aug 26, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
FIRST INCIDENT HAPPENED 8/11/20; TRIED TO START CAR AT HOME 4 TIMES WHILE DEPRESSING BREAK. AAA WAS CALLED FOR A POSSIBLE BATTERY ISSUE. THE BATTERY WAS CHARGED BUT THE BREAK WOULD NOT DEPRESS. AAA WAS ABLE TO GET THE CAR STARTED. THE NEXT INCIDENT HAPPENED 8/15/20; WHILE DRIVING ON A CITY STREET AT NIGHT 1/4 MILE FROM HOME, THE CAR STARTED TO HESITATE LIKE IT WAS BRAKING AND THE ABS MALFUNCTION LIGHT LIT UP ON THE DASHBOARD. WAS ABLE TO MAKE IT HOME BUT DASHBOARD LIGHTS WERE STILL ILLUMINATED. NO CARS IN THE VICINITY WHEN THIS HAPPENED. ON 8/17/20, THE DEALERSHIP (NISSAN OF NORWICH, CT) PICKED THE CAR UP AND RESET THE COMPUTER. DEALERSHIP NOTED IT WAS A FORWARD COLLISION MALFUNCTION WARNING. DEALERSHIP STORED CODE C1A16-97. DEALERSHIP NOTED TO KEEP THE GRILL SENSOR CLEAN OF DEBRIS AND BUGS.
Corrective Action:
FIRST INCIDENT HAPPENED 8/11/20; TRIED TO START CAR AT HOME 4 TIMES WHILE DEPRESSING BREAK. AAA WAS CALLED FOR A POSSIBLE BATTERY ISSUE. THE BATTERY WAS CHARGED BUT THE BREAK WOULD NOT DEPRESS. AAA WAS ABLE TO GET THE CAR STARTED. THE NEXT INCIDENT HAPPENED 8/15/20; WHILE DRIVING ON A CITY STREET AT NIGHT 1/4 MILE FROM HOME, THE CAR STARTED TO HESITATE LIKE IT WAS BRAKING AND THE ABS MALFUNCTION LIGHT LIT UP ON THE DASHBOARD. WAS ABLE TO MAKE IT HOME BUT DASHBOARD LIGHTS WERE STILL ILLUMINATED. NO CARS IN THE VICINITY WHEN THIS HAPPENED. ON 8/17/20, THE DEALERSHIP (NISSAN OF NORWICH, CT) PICKED THE CAR UP AND RESET THE COMPUTER. DEALERSHIP NOTED IT WAS A FORWARD COLLISION MALFUNCTION WARNING. DEALERSHIP STORED CODE C1A16-97. DEALERSHIP NOTED TO KEEP THE GRILL SENSOR CLEAN OF DEBRIS AND BUGS.
Additional Notes:
FIRST INCIDENT HAPPENED 8/11/20; TRIED TO START CAR AT HOME 4 TIMES WHILE DEPRESSING BREAK. AAA WAS CALLED FOR A POSSIBLE BATTERY ISSUE. THE BATTERY WAS CHARGED BUT THE BREAK WOULD NOT DEPRESS. AAA WAS ABLE TO GET THE CAR STARTED. THE NEXT INCIDENT HAPPENED 8/15/20; WHILE DRIVING ON A CITY STREET AT NIGHT 1/4 MILE FROM HOME, THE CAR STARTED TO HESITATE LIKE IT WAS BRAKING AND THE ABS MALFUNCTION LIGHT LIT UP ON THE DASHBOARD. WAS ABLE TO MAKE IT HOME BUT DASHBOARD LIGHTS WERE STILL ILLUMINATED. NO CARS IN THE VICINITY WHEN THIS HAPPENED. ON 8/17/20, THE DEALERSHIP (NISSAN OF NORWICH, CT) PICKED THE CAR UP AND RESET THE COMPUTER. DEALERSHIP NOTED IT WAS A FORWARD COLLISION MALFUNCTION WARNING. DEALERSHIP STORED CODE C1A16-97. DEALERSHIP NOTED TO KEEP THE GRILL SENSOR CLEAN OF DEBRIS AND BUGS.
Mfg Campaign: 11350877
Recall Date: Aug 24, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE COLLISION AVOIDANCE SYSTEM ENGAGED WHEN I WAS DRIVING. THE ROAD WAS CLEAR THERE WAS NOTHING TO CAUSE THE BRAKE SYSTEM TO ENGAGE. I AM SCARED TO GO ON THE HIGHWAY NOW FOR FEAR IT WILL ENGAGE. I WAS TRAVELING AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE ROAD DURING A SUNNY DAY
Corrective Action:
THE COLLISION AVOIDANCE SYSTEM ENGAGED WHEN I WAS DRIVING. THE ROAD WAS CLEAR THERE WAS NOTHING TO CAUSE THE BRAKE SYSTEM TO ENGAGE. I AM SCARED TO GO ON THE HIGHWAY NOW FOR FEAR IT WILL ENGAGE. I WAS TRAVELING AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE ROAD DURING A SUNNY DAY
Additional Notes:
THE COLLISION AVOIDANCE SYSTEM ENGAGED WHEN I WAS DRIVING. THE ROAD WAS CLEAR THERE WAS NOTHING TO CAUSE THE BRAKE SYSTEM TO ENGAGE. I AM SCARED TO GO ON THE HIGHWAY NOW FOR FEAR IT WILL ENGAGE. I WAS TRAVELING AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE ROAD DURING A SUNNY DAY
Mfg Campaign: 11330854
Recall Date: Jun 25, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE HEAT OR A/C IS TURNED ON THE CAR MAKES A VERY LOUD NOISE AND THE ENTIRE FRONT OF THE CAR VIBRATES. THE CAR IS 9 MONTHS OLD. I WAS TOLD IT WILL BE OVER $800 TO INSPECT THE PROBLEM. I WAS ALSO TOLD THIS IS A "COMMON PROBLEM" YET THERE IS NO HOPE OF A RECALL OR OFFICIAL STATEMENT FROM THE MANUFACTURER. I DRIVE THE VEHICLE EVERY SINGLE DAY TO MULTIPLE PLACES AND IT IS NEVER PARKED IN THE SAME SPOT FOR MORE THAN 10 HOURS AT A TIME. *TR
Corrective Action:
WHEN THE HEAT OR A/C IS TURNED ON THE CAR MAKES A VERY LOUD NOISE AND THE ENTIRE FRONT OF THE CAR VIBRATES. THE CAR IS 9 MONTHS OLD. I WAS TOLD IT WILL BE OVER $800 TO INSPECT THE PROBLEM. I WAS ALSO TOLD THIS IS A "COMMON PROBLEM" YET THERE IS NO HOPE OF A RECALL OR OFFICIAL STATEMENT FROM THE MANUFACTURER. I DRIVE THE VEHICLE EVERY SINGLE DAY TO MULTIPLE PLACES AND IT IS NEVER PARKED IN THE SAME SPOT FOR MORE THAN 10 HOURS AT A TIME. *TR
Additional Notes:
WHEN THE HEAT OR A/C IS TURNED ON THE CAR MAKES A VERY LOUD NOISE AND THE ENTIRE FRONT OF THE CAR VIBRATES. THE CAR IS 9 MONTHS OLD. I WAS TOLD IT WILL BE OVER $800 TO INSPECT THE PROBLEM. I WAS ALSO TOLD THIS IS A "COMMON PROBLEM" YET THERE IS NO HOPE OF A RECALL OR OFFICIAL STATEMENT FROM THE MANUFACTURER. I DRIVE THE VEHICLE EVERY SINGLE DAY TO MULTIPLE PLACES AND IT IS NEVER PARKED IN THE SAME SPOT FOR MORE THAN 10 HOURS AT A TIME. *TR
Mfg Campaign: 11324307
Recall Date: May 12, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING SYSTEM WARNING LIGHTS AND FAILURE ACTIVATED WITHOUT USE, VEHICLE WAS MOVING LESS THAN 20 MPH AND > 10 MPH AND WARNING LIGHTS CAME ON SUGGESTING IMMEDIATE SERVICE. *TR
Corrective Action:
AUTOMATIC EMERGENCY BRAKING SYSTEM WARNING LIGHTS AND FAILURE ACTIVATED WITHOUT USE, VEHICLE WAS MOVING LESS THAN 20 MPH AND > 10 MPH AND WARNING LIGHTS CAME ON SUGGESTING IMMEDIATE SERVICE. *TR
Additional Notes:
AUTOMATIC EMERGENCY BRAKING SYSTEM WARNING LIGHTS AND FAILURE ACTIVATED WITHOUT USE, VEHICLE WAS MOVING LESS THAN 20 MPH AND > 10 MPH AND WARNING LIGHTS CAME ON SUGGESTING IMMEDIATE SERVICE. *TR
Mfg Campaign: 11323611
Recall Date: May 7, 2020
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