Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 12, 2019
Consumer Complaints
130 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I PURCHASED MY 2019 ROGUE SPORT ON LABOR DAY. I HAD IT LESS THAN 2 WEEKS WHEN THE FRONT COLLISION SENSOR STARTED FLASHING RANDOMLY. I HAVE HAD IT IN TWICE AND THEY HAVE NOT FIXED IT NOR ARE THEY CONCERNED. THE DEALERSHIP CLAIMS IT CAN BE CAUSED BY A DIRTY CAR OR COLD TEMPERATURES. THE LAST TIME THEY HAD MY VEHICLE FOR JUST SHORT OF 3 WEEKS AND DID NOTHING. BECAUSE THEY DIDN'T SEE THE SENSOR THEY ASSUME IT ISN'T A PROBLEM. THE DAY AFTER I GOT IT BACK THE SENSOR WAS BACK ON AND CONTINUE TO TURN ON RANDOMLY. THERE IS NOTHING IN FRONT OF ME, IT'S NOT COLD OUT, AND MY VEHICLE IS CLEAN. THIS ONLY HAPPENS WHEN I AM DRIVING. I AM HESITANT TO DRIVE IT FAR AS I WOULD HATE TO HAVE IT ENGAGE THE BRAKE SYSTEM BECAUSE IT THINKS I'M GOING TO WRECK.
Corrective Action:
I PURCHASED MY 2019 ROGUE SPORT ON LABOR DAY. I HAD IT LESS THAN 2 WEEKS WHEN THE FRONT COLLISION SENSOR STARTED FLASHING RANDOMLY. I HAVE HAD IT IN TWICE AND THEY HAVE NOT FIXED IT NOR ARE THEY CONCERNED. THE DEALERSHIP CLAIMS IT CAN BE CAUSED BY A DIRTY CAR OR COLD TEMPERATURES. THE LAST TIME THEY HAD MY VEHICLE FOR JUST SHORT OF 3 WEEKS AND DID NOTHING. BECAUSE THEY DIDN'T SEE THE SENSOR THEY ASSUME IT ISN'T A PROBLEM. THE DAY AFTER I GOT IT BACK THE SENSOR WAS BACK ON AND CONTINUE TO TURN ON RANDOMLY. THERE IS NOTHING IN FRONT OF ME, IT'S NOT COLD OUT, AND MY VEHICLE IS CLEAN. THIS ONLY HAPPENS WHEN I AM DRIVING. I AM HESITANT TO DRIVE IT FAR AS I WOULD HATE TO HAVE IT ENGAGE THE BRAKE SYSTEM BECAUSE IT THINKS I'M GOING TO WRECK.
Additional Notes:
I PURCHASED MY 2019 ROGUE SPORT ON LABOR DAY. I HAD IT LESS THAN 2 WEEKS WHEN THE FRONT COLLISION SENSOR STARTED FLASHING RANDOMLY. I HAVE HAD IT IN TWICE AND THEY HAVE NOT FIXED IT NOR ARE THEY CONCERNED. THE DEALERSHIP CLAIMS IT CAN BE CAUSED BY A DIRTY CAR OR COLD TEMPERATURES. THE LAST TIME THEY HAD MY VEHICLE FOR JUST SHORT OF 3 WEEKS AND DID NOTHING. BECAUSE THEY DIDN'T SEE THE SENSOR THEY ASSUME IT ISN'T A PROBLEM. THE DAY AFTER I GOT IT BACK THE SENSOR WAS BACK ON AND CONTINUE TO TURN ON RANDOMLY. THERE IS NOTHING IN FRONT OF ME, IT'S NOT COLD OUT, AND MY VEHICLE IS CLEAN. THIS ONLY HAPPENS WHEN I AM DRIVING. I AM HESITANT TO DRIVE IT FAR AS I WOULD HATE TO HAVE IT ENGAGE THE BRAKE SYSTEM BECAUSE IT THINKS I'M GOING TO WRECK.
Mfg Campaign: 11302383
Recall Date: Jan 27, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE WERE DRIVING ON A STREET WITH NO CARS IN FRONT OF OR NEXT TO US AND THE AUTOMATIC EMERGENCY BRAKES JUST SUDDENLY ACTIVATED FOR NO REASON.
Corrective Action:
WE WERE DRIVING ON A STREET WITH NO CARS IN FRONT OF OR NEXT TO US AND THE AUTOMATIC EMERGENCY BRAKES JUST SUDDENLY ACTIVATED FOR NO REASON.
Additional Notes:
WE WERE DRIVING ON A STREET WITH NO CARS IN FRONT OF OR NEXT TO US AND THE AUTOMATIC EMERGENCY BRAKES JUST SUDDENLY ACTIVATED FOR NO REASON.
Mfg Campaign: 11290753
Recall Date: Dec 22, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED 11.23.2019. ON 11.26.19 AS I WAS STARTING TO GO UP A STEEP RAMP INTO THE PARKING GARAGE AT WORK, THE CAR SUDDENLY STOPPED. I WAS BEING TRAILED BY A MERCEDES THAT COULD HAVE REAR ENDED ME. 11.30.19 I TOOK THE CAR TO ANOTHER NISSAN DEALERSHIP TO HAVE IT CHECKED OUT. IT CHECKED OUT FINE. THERE WERE NO RECALLS OR SERVICE BULLETINS TO ADDRESS THIS PROBLEM. I FOUND WHERE THE 2017-2018S ARE BEING INVESTIGATED BUT THE 2019S NEED TO BE ADDED TO THE INVESTIGATION. 12.4.19 GOING UP THE SAME RAMP BUT MORE IN THE MIDDLE OF THE RAMP THE CAR SUDDENLY STOPPED AGAIN AND I WAS ALMOST REAR ENDED BY A VERY LARGE PICK UP TRUCK WHO WAS TAILING VERY CLOSE AS MOST PEOPLE IN JACKSON MISSISSIPPI DO. THERE ARE NO RECALLS OR SERVICE BULLETINS RELATED TO THIS PROBLEM BUT THERE SHOULD BE. BECAUSE THIS IS OCCURRING SO FAR ONLY ON THE PARKING GARAGE RAMP, IT WOULD SEEM THAT THE SENSORS ARE GIVING FALSE INFORMATION BECAUSE OF THE ACTIVITY. NISSAN NEEDS TO FIGURE OUT HOW TO FIX THE PROBLEM. THANK YOU.
Corrective Action:
PURCHASED 11.23.2019. ON 11.26.19 AS I WAS STARTING TO GO UP A STEEP RAMP INTO THE PARKING GARAGE AT WORK, THE CAR SUDDENLY STOPPED. I WAS BEING TRAILED BY A MERCEDES THAT COULD HAVE REAR ENDED ME. 11.30.19 I TOOK THE CAR TO ANOTHER NISSAN DEALERSHIP TO HAVE IT CHECKED OUT. IT CHECKED OUT FINE. THERE WERE NO RECALLS OR SERVICE BULLETINS TO ADDRESS THIS PROBLEM. I FOUND WHERE THE 2017-2018S ARE BEING INVESTIGATED BUT THE 2019S NEED TO BE ADDED TO THE INVESTIGATION. 12.4.19 GOING UP THE SAME RAMP BUT MORE IN THE MIDDLE OF THE RAMP THE CAR SUDDENLY STOPPED AGAIN AND I WAS ALMOST REAR ENDED BY A VERY LARGE PICK UP TRUCK WHO WAS TAILING VERY CLOSE AS MOST PEOPLE IN JACKSON MISSISSIPPI DO. THERE ARE NO RECALLS OR SERVICE BULLETINS RELATED TO THIS PROBLEM BUT THERE SHOULD BE. BECAUSE THIS IS OCCURRING SO FAR ONLY ON THE PARKING GARAGE RAMP, IT WOULD SEEM THAT THE SENSORS ARE GIVING FALSE INFORMATION BECAUSE OF THE ACTIVITY. NISSAN NEEDS TO FIGURE OUT HOW TO FIX THE PROBLEM. THANK YOU.
Additional Notes:
PURCHASED 11.23.2019. ON 11.26.19 AS I WAS STARTING TO GO UP A STEEP RAMP INTO THE PARKING GARAGE AT WORK, THE CAR SUDDENLY STOPPED. I WAS BEING TRAILED BY A MERCEDES THAT COULD HAVE REAR ENDED ME. 11.30.19 I TOOK THE CAR TO ANOTHER NISSAN DEALERSHIP TO HAVE IT CHECKED OUT. IT CHECKED OUT FINE. THERE WERE NO RECALLS OR SERVICE BULLETINS TO ADDRESS THIS PROBLEM. I FOUND WHERE THE 2017-2018S ARE BEING INVESTIGATED BUT THE 2019S NEED TO BE ADDED TO THE INVESTIGATION. 12.4.19 GOING UP THE SAME RAMP BUT MORE IN THE MIDDLE OF THE RAMP THE CAR SUDDENLY STOPPED AGAIN AND I WAS ALMOST REAR ENDED BY A VERY LARGE PICK UP TRUCK WHO WAS TAILING VERY CLOSE AS MOST PEOPLE IN JACKSON MISSISSIPPI DO. THERE ARE NO RECALLS OR SERVICE BULLETINS RELATED TO THIS PROBLEM BUT THERE SHOULD BE. BECAUSE THIS IS OCCURRING SO FAR ONLY ON THE PARKING GARAGE RAMP, IT WOULD SEEM THAT THE SENSORS ARE GIVING FALSE INFORMATION BECAUSE OF THE ACTIVITY. NISSAN NEEDS TO FIGURE OUT HOW TO FIX THE PROBLEM. THANK YOU.
Mfg Campaign: 11286811
Recall Date: Dec 4, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE SUDDENLY STARTED BREAKING ON ITS OWN FOR NO REASON, WHILE DRIVING ON THE STREET.
Corrective Action:
VEHICLE SUDDENLY STARTED BREAKING ON ITS OWN FOR NO REASON, WHILE DRIVING ON THE STREET.
Additional Notes:
VEHICLE SUDDENLY STARTED BREAKING ON ITS OWN FOR NO REASON, WHILE DRIVING ON THE STREET.
Mfg Campaign: 11286411
Recall Date: Dec 2, 2019
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I WAS DRIVING THE VEHICLE ON A MAIN STREET AT ABOUT 30 MPH, WHEN SUDDENLY IT STOPPED HARD. THE IMPACT OF THE STOP MADE ME HIT MY CHEST AGAINST THE STIRRING WHEEL.. NOW I HAVE A PAINFUL ACHE ON MY CHEST AND BACK..MY BODY FEELS VERY SORE FROM THIS SUDDEN IMPACT. THE CAR IIS NEW! THESE TYPE OF INCIDENTS SHOULD NOT BE PART OF OUR DRIVING EXPERIENCE, AT ALL!
Corrective Action:
I WAS DRIVING THE VEHICLE ON A MAIN STREET AT ABOUT 30 MPH, WHEN SUDDENLY IT STOPPED HARD. THE IMPACT OF THE STOP MADE ME HIT MY CHEST AGAINST THE STIRRING WHEEL.. NOW I HAVE A PAINFUL ACHE ON MY CHEST AND BACK..MY BODY FEELS VERY SORE FROM THIS SUDDEN IMPACT. THE CAR IIS NEW! THESE TYPE OF INCIDENTS SHOULD NOT BE PART OF OUR DRIVING EXPERIENCE, AT ALL!
Additional Notes:
I WAS DRIVING THE VEHICLE ON A MAIN STREET AT ABOUT 30 MPH, WHEN SUDDENLY IT STOPPED HARD. THE IMPACT OF THE STOP MADE ME HIT MY CHEST AGAINST THE STIRRING WHEEL.. NOW I HAVE A PAINFUL ACHE ON MY CHEST AND BACK..MY BODY FEELS VERY SORE FROM THIS SUDDEN IMPACT. THE CAR IIS NEW! THESE TYPE OF INCIDENTS SHOULD NOT BE PART OF OUR DRIVING EXPERIENCE, AT ALL!
Mfg Campaign: 11282382
Recall Date: Nov 25, 2019
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Corrective Action:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Additional Notes:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Mfg Campaign: 11281196
Recall Date: Nov 19, 2019
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Corrective Action:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Additional Notes:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Mfg Campaign: 11281196
Recall Date: Nov 19, 2019
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Corrective Action:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Additional Notes:
I BOUGHT THIS ROGUE ON 11/02/19. IT HAS 800 MILES ON IT. I GOT OUT OF WORK TODAY AND STARTED IT. I PUT IT IN GEAR AND THE CAR WOULDN'T MOVE. THE EMERGENCY BRAKING LIGHT WAS LIT ON THE SCREEN. THERE WAS NOTHING AROUND ME. THE CAR IS CLEAN AND THE SENSOR IS NOT OBSTRUCTED. I PUT IT BACK IN PARK TURNED IT OFF AND RESTARTED IT AND IT WAS FINE AFTER THAT.
Mfg Campaign: 11281196
Recall Date: Nov 19, 2019
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Corrective Action:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Additional Notes:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Mfg Campaign: 11268253
Recall Date: Oct 14, 2019
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Corrective Action:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Additional Notes:
WHEN TURNING RIGHT INTO A PARKING SPACE THE CAR RAPIDLY ACCELERATED ON IT'S OWN AT FULL SPEED SENDING MY CAR INTO A CEMENT POLE. THE CAR WENT OVER THE POLE AND STOPPED. NONE OF AIR BAGS DEPLOYED. SOMEONE CALLED 911 AND THE MY HUSBAND TOOK ME TO THE ER.
Mfg Campaign: 11268253
Recall Date: Oct 14, 2019
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