Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The seat belt automatic locking retractor (ALR) may deactivate early, reducing the protection offered to an installed child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RT049/RT050
Recall Date: Jul 21, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The liftgate hinges can separate from the vehicle during a rear end crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21A7
Recall Date: Jul 9, 2021
Consumer Complaints
44 ComplaintsNissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN I fell victim to a wiretapping incident that is still under Federal investigation that began in my vehicle on June 23rd, 2023. This concern is in regard to life safety and loss of control of the vehicle on or around the same time, due to radio transmission feedback beeping coming from the passenger side speaker, as well as what sounded like an emergency response unit radio. The noise would not stop until I pulled the plug on the battery of the car as well as the fuse panel to the head unit. While driving the vehicle in Converse TX around August 1st, 2023, I noticed the speedometer locking at a higher than average speed for the area I was in, like it would go into cruise control automatically, without my consent. I then hit the brake to slow it down, but the speedometer locked again and would read what I believed to be 5mph over the speed limit, but I could hear the engine revving and feel myself speeding up. I parked the car and pulled the majority of the fuse panel after this event, barely used it, reset the firmware version on the head unit and do not have this issue today. I reported this to Nissan twice in person, once on the phone and twice in writing. Nissan refuses to look into it until I pay for them to plug up their equipment to determine what happened and that there is nothing wrong since there is not yet a recall leading to my event.
Corrective Action:
UNKNOWN I fell victim to a wiretapping incident that is still under Federal investigation that began in my vehicle on June 23rd, 2023. This concern is in regard to life safety and loss of control of the vehicle on or around the same time, due to radio transmission feedback beeping coming from the passenger side speaker, as well as what sounded like an emergency response unit radio. The noise would not stop until I pulled the plug on the battery of the car as well as the fuse panel to the head unit. While driving the vehicle in Converse TX around August 1st, 2023, I noticed the speedometer locking at a higher than average speed for the area I was in, like it would go into cruise control automatically, without my consent. I then hit the brake to slow it down, but the speedometer locked again and would read what I believed to be 5mph over the speed limit, but I could hear the engine revving and feel myself speeding up. I parked the car and pulled the majority of the fuse panel after this event, barely used it, reset the firmware version on the head unit and do not have this issue today. I reported this to Nissan twice in person, once on the phone and twice in writing. Nissan refuses to look into it until I pay for them to plug up their equipment to determine what happened and that there is nothing wrong since there is not yet a recall leading to my event.
Additional Notes:
UNKNOWN I fell victim to a wiretapping incident that is still under Federal investigation that began in my vehicle on June 23rd, 2023. This concern is in regard to life safety and loss of control of the vehicle on or around the same time, due to radio transmission feedback beeping coming from the passenger side speaker, as well as what sounded like an emergency response unit radio. The noise would not stop until I pulled the plug on the battery of the car as well as the fuse panel to the head unit. While driving the vehicle in Converse TX around August 1st, 2023, I noticed the speedometer locking at a higher than average speed for the area I was in, like it would go into cruise control automatically, without my consent. I then hit the brake to slow it down, but the speedometer locked again and would read what I believed to be 5mph over the speed limit, but I could hear the engine revving and feel myself speeding up. I parked the car and pulled the majority of the fuse panel after this event, barely used it, reset the firmware version on the head unit and do not have this issue today. I reported this to Nissan twice in person, once on the phone and twice in writing. Nissan refuses to look into it until I pay for them to plug up their equipment to determine what happened and that there is nothing wrong since there is not yet a recall leading to my event.
Mfg Campaign: 11565494
Recall Date: Jan 14, 2024
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The actuators on the doors are failing, so the door locks are unreliable. I paid to have the front passenger door's actuator replaced at a cost to me of almost $700. Now I am having the same issue with the driver's side actuator, which means another $700 repair. I worry that the same thing will happen to the two back doors. To me, this is a quality issue. The car is barely 3 years old (i purchased it in August 2020). If I don't spend the money to get this fixed, I run the risk of getting carjacked or the car broken into. I have tried and failed to get any kind of resolution from Nissan consumer affairs - they keep using stall tactics rather than being straightforward. I am also unhappy with the resolution of the jackknife key recall. They did the bare minimum to resolve this issue and now I have a key that is forced to stay in the open position at all times. The key is now over 4" long. It's also sharp and I've lost count of how many times I've stabbed my leg and put holes in my pants pockets.
Corrective Action:
The actuators on the doors are failing, so the door locks are unreliable. I paid to have the front passenger door's actuator replaced at a cost to me of almost $700. Now I am having the same issue with the driver's side actuator, which means another $700 repair. I worry that the same thing will happen to the two back doors. To me, this is a quality issue. The car is barely 3 years old (i purchased it in August 2020). If I don't spend the money to get this fixed, I run the risk of getting carjacked or the car broken into. I have tried and failed to get any kind of resolution from Nissan consumer affairs - they keep using stall tactics rather than being straightforward. I am also unhappy with the resolution of the jackknife key recall. They did the bare minimum to resolve this issue and now I have a key that is forced to stay in the open position at all times. The key is now over 4" long. It's also sharp and I've lost count of how many times I've stabbed my leg and put holes in my pants pockets.
Additional Notes:
The actuators on the doors are failing, so the door locks are unreliable. I paid to have the front passenger door's actuator replaced at a cost to me of almost $700. Now I am having the same issue with the driver's side actuator, which means another $700 repair. I worry that the same thing will happen to the two back doors. To me, this is a quality issue. The car is barely 3 years old (i purchased it in August 2020). If I don't spend the money to get this fixed, I run the risk of getting carjacked or the car broken into. I have tried and failed to get any kind of resolution from Nissan consumer affairs - they keep using stall tactics rather than being straightforward. I am also unhappy with the resolution of the jackknife key recall. They did the bare minimum to resolve this issue and now I have a key that is forced to stay in the open position at all times. The key is now over 4" long. It's also sharp and I've lost count of how many times I've stabbed my leg and put holes in my pants pockets.
Mfg Campaign: 11561475
Recall Date: Dec 22, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went through a recent DDoS attack by a neighbor where they used signal boosting to spoof my key fob. From there, they were able to access the Intelligent Drive System, GPS and audio. On June 25th, the same criminals tracked me down through the GPS outside of Marshall TX and attmpted to hijack the vehicle. I had to call 911 and run for safety, it was terrifying. The entire day I could hear interference over the radio, this remained an issue for weeks. I took it to a Nissan Dealer to show them the mass amount of Malware that was installed, but was told I could just buy another car instead. To make matters worse, at one point in time, this group that hacked the vehicle, was able to alter my speed remotely. It is impossible to have anyone at Nissan take me seriously on this matter, yet you can see online that this is a known concern for this model specifically. I believe it is pertinent that Nissan review boot loader settings on these vehicles for a known fatal flaw that leaves the user vulnerable to these types of attacks, this could have caused me to crash several times and is downright scary that anyone with a little background could penetrate these systems so easily.
Corrective Action:
I went through a recent DDoS attack by a neighbor where they used signal boosting to spoof my key fob. From there, they were able to access the Intelligent Drive System, GPS and audio. On June 25th, the same criminals tracked me down through the GPS outside of Marshall TX and attmpted to hijack the vehicle. I had to call 911 and run for safety, it was terrifying. The entire day I could hear interference over the radio, this remained an issue for weeks. I took it to a Nissan Dealer to show them the mass amount of Malware that was installed, but was told I could just buy another car instead. To make matters worse, at one point in time, this group that hacked the vehicle, was able to alter my speed remotely. It is impossible to have anyone at Nissan take me seriously on this matter, yet you can see online that this is a known concern for this model specifically. I believe it is pertinent that Nissan review boot loader settings on these vehicles for a known fatal flaw that leaves the user vulnerable to these types of attacks, this could have caused me to crash several times and is downright scary that anyone with a little background could penetrate these systems so easily.
Additional Notes:
I went through a recent DDoS attack by a neighbor where they used signal boosting to spoof my key fob. From there, they were able to access the Intelligent Drive System, GPS and audio. On June 25th, the same criminals tracked me down through the GPS outside of Marshall TX and attmpted to hijack the vehicle. I had to call 911 and run for safety, it was terrifying. The entire day I could hear interference over the radio, this remained an issue for weeks. I took it to a Nissan Dealer to show them the mass amount of Malware that was installed, but was told I could just buy another car instead. To make matters worse, at one point in time, this group that hacked the vehicle, was able to alter my speed remotely. It is impossible to have anyone at Nissan take me seriously on this matter, yet you can see online that this is a known concern for this model specifically. I believe it is pertinent that Nissan review boot loader settings on these vehicles for a known fatal flaw that leaves the user vulnerable to these types of attacks, this could have caused me to crash several times and is downright scary that anyone with a little background could penetrate these systems so easily.
Mfg Campaign: 11554268
Recall Date: Nov 9, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Mfg Campaign: 11553948
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while the vehicle was parked, she exited the vehicle, walked toward her home, and noticed the vehicle was running. The contact went back to turn the vehicle off, and while reaching into the vehicle and pressing the start-to-stop button, the vehicle reversed, rolled back, and ran her over. The vehicle continued to roll and crashed into a fence. There were no warning lights illuminated. The contact sustained injuries, including a fractured rib, a fractured back, and a collapsed lung. Medical attention was provided at the hospital. There was no reported fire or air bag deployment. A police report was filed. The vehicle was towed to an unknown local dealer, where it was diagnosed that there was a computer glitch. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 14,779.
Mfg Campaign: 11553948
Recall Date: Nov 7, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AEB activates randomly without any warning. Happens quarterly since 2022.
Corrective Action:
AEB activates randomly without any warning. Happens quarterly since 2022.
Additional Notes:
AEB activates randomly without any warning. Happens quarterly since 2022.
Mfg Campaign: 11547901
Recall Date: Oct 3, 2023
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
-F-ill up tank with 326 miles remaining, I pumped to full tank, upon ignition the electronic gas mileage still read 326 miles remaining, with full tank, Millages still dropping as you drive, took the car to the dealership, they disconnect the battery It start to calculate right few, month later, same thing happens. AS OF 09-06-2023. It is doing the same thing. full tank and keep dropping millage, showing 268 miles remaining and keep dropping as i drive with full tank. car has 9,519 Miles, still under the 3-year warranty. Dealer don't want to work on it. keep giving me hard time. that nothing it wrong with it. Nissan had a voluntary recall for some models of nissan rogue fuel pump assembly on Dec 2021, they should include all rogue sport
Corrective Action:
-F-ill up tank with 326 miles remaining, I pumped to full tank, upon ignition the electronic gas mileage still read 326 miles remaining, with full tank, Millages still dropping as you drive, took the car to the dealership, they disconnect the battery It start to calculate right few, month later, same thing happens. AS OF 09-06-2023. It is doing the same thing. full tank and keep dropping millage, showing 268 miles remaining and keep dropping as i drive with full tank. car has 9,519 Miles, still under the 3-year warranty. Dealer don't want to work on it. keep giving me hard time. that nothing it wrong with it. Nissan had a voluntary recall for some models of nissan rogue fuel pump assembly on Dec 2021, they should include all rogue sport
Additional Notes:
-F-ill up tank with 326 miles remaining, I pumped to full tank, upon ignition the electronic gas mileage still read 326 miles remaining, with full tank, Millages still dropping as you drive, took the car to the dealership, they disconnect the battery It start to calculate right few, month later, same thing happens. AS OF 09-06-2023. It is doing the same thing. full tank and keep dropping millage, showing 268 miles remaining and keep dropping as i drive with full tank. car has 9,519 Miles, still under the 3-year warranty. Dealer don't want to work on it. keep giving me hard time. that nothing it wrong with it. Nissan had a voluntary recall for some models of nissan rogue fuel pump assembly on Dec 2021, they should include all rogue sport
Mfg Campaign: 11542998
Recall Date: Sep 6, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Mfg Campaign: 11541868
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Mfg Campaign: 11541868
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact stated that while their daughter was diving at highway speeds (mph unknown) in the rain with the cruise control turned off suddenly the vehicle began excessively turning to the left. The vehicle began spinning out of control and hitting the guard rail approximately 3 times before stopping on a bed of grass. The air bags did not deploy. The contact had injuries such as bruises and soreness to the left side of the body. There was no medical attention. There was no police report filed. The vehicle had not been repaired. The vehicle was towed by the contact's insurance company and then had the vehicle towed to persons associated with Nissan (the contact was unsure of the exact location), however, there was no diagnosis provided. The vehicle had not been repaired. The manufacturer had not been informed. The approximate failure mileage was unknown.
Mfg Campaign: 11541868
Recall Date: Aug 31, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Corrective Action:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Additional Notes:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Mfg Campaign: 11534473
Recall Date: Jul 25, 2023
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Corrective Action:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Additional Notes:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Mfg Campaign: 11534473
Recall Date: Jul 25, 2023
Nissan North America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Corrective Action:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Additional Notes:
Unknown, this is what I remember, As I was traveling on this highway I pushed the lane correcting button on because it was raining and I don't like being out in the rain. I had put on my Cruse control and after about halfway to the exit I turned the Cruse control off so that the vehicle could slow down and I could cost to the exit however out of nowhere my steering wheel starts pulling to the left so I tried to turn it back to align with the back of my truck and the steering wheel was stuck it would not move so, I braced myself for impact. I am still scared. No one will help me and the vehicle is available for request if need be. I really could have been killed and someone else too if they had been near me at the time of the accident. The guard rails saved me from going into the opposite side of traffic on the highway. Because of what I was doing no one will help me. So I don't know what to do now. There were no warning signs before the accident however I did have an oil change and my tires rotated 3 weeks before my accident. Everything happened on the day of my accident. No 1 will look at it. My insurance will not cover me so they will not help and the people I was driving for are basically not responsible and now I am out of my vehicle and I need it inspected but no 1 will help me.
Mfg Campaign: 11534473
Recall Date: Jul 25, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Nissan Rogue Sport. The contact received notification of the NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Nissan Rogue Sport. The contact received notification of the NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Nissan Rogue Sport. The contact received notification of the NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11526177
Recall Date: Jun 9, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 Nissan Rogue Sport. The contact stated that while driving at approximately 40 MPH, another vehicle coming from the opposite direction drove into her lane, causing a head-on collision. The contact stated that the air bags had deployed; however, the driver's air bag had not deployed until after she hit the steering wheel from the impact. The contact sustained a fractured sternum that required medical attention. The vehicle was towed to a tow yard and deemed totaled. A police report was not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Corrective Action:
The contact owned a 2021 Nissan Rogue Sport. The contact stated that while driving at approximately 40 MPH, another vehicle coming from the opposite direction drove into her lane, causing a head-on collision. The contact stated that the air bags had deployed; however, the driver's air bag had not deployed until after she hit the steering wheel from the impact. The contact sustained a fractured sternum that required medical attention. The vehicle was towed to a tow yard and deemed totaled. A police report was not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Additional Notes:
The contact owned a 2021 Nissan Rogue Sport. The contact stated that while driving at approximately 40 MPH, another vehicle coming from the opposite direction drove into her lane, causing a head-on collision. The contact stated that the air bags had deployed; however, the driver's air bag had not deployed until after she hit the steering wheel from the impact. The contact sustained a fractured sternum that required medical attention. The vehicle was towed to a tow yard and deemed totaled. A police report was not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Mfg Campaign: 11512867
Recall Date: Mar 20, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Corrective Action:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Additional Notes:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Mfg Campaign: 11472353
Recall Date: Jul 5, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Corrective Action:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Additional Notes:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Mfg Campaign: 11472353
Recall Date: Jul 5, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Corrective Action:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Additional Notes:
The steering wheel and brake peddle locked (unable to steer or pump brakes) causing me to lose control of the car. I ended up sideswiping a tree and rear-ending a parked pickup truck, totaling my car. This malfunction was an ongoing issue that I initially reported to the dealership which the car came from and also after occurring 2 additional times (with video evidence). The dealership stated that because they were unable to duplicate the malfunction, they could not fix the problem and due to my state's Lemon Law, Nissan Corporate could not get involved until the same malfunction occurred for a 4th time. This exact malfunction (unable to steer or pump brakes) had only occurred while the car was in reverse but unfortunately for me, the 4th occurrence happened while the car was in drive. My son and I are VERY fortunate to have walked away from this very avoidable accident with minor injuries, although the trauma will be there for a while.
Mfg Campaign: 11472353
Recall Date: Jul 5, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My new 2021 rogue sport does not always excellarate, especially on U turns or wait I g to make a turn. I have had the car less than 3 months and near afraid to drive it. It almost does one or more of these when out driving. I mentioned it to the dealership and they say it has a break in point and I needed to drive it for at least 1500 miles. It just went over 1000 miles.
Corrective Action:
My new 2021 rogue sport does not always excellarate, especially on U turns or wait I g to make a turn. I have had the car less than 3 months and near afraid to drive it. It almost does one or more of these when out driving. I mentioned it to the dealership and they say it has a break in point and I needed to drive it for at least 1500 miles. It just went over 1000 miles.
Additional Notes:
My new 2021 rogue sport does not always excellarate, especially on U turns or wait I g to make a turn. I have had the car less than 3 months and near afraid to drive it. It almost does one or more of these when out driving. I mentioned it to the dealership and they say it has a break in point and I needed to drive it for at least 1500 miles. It just went over 1000 miles.
Mfg Campaign: 11458115
Recall Date: Mar 24, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Corrective Action:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Additional Notes:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Mfg Campaign: 11450897
Recall Date: Feb 8, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury