Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The seat belt automatic locking retractor (ALR) may deactivate early, reducing the protection offered to an installed child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RT049/RT050
Recall Date: Jul 21, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2021 Rogue Sport vehicles. The liftgate hinges can separate from the vehicle during a rear end crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21A7
Recall Date: Jul 9, 2021
Consumer Complaints
44 ComplaintsNissan North America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Corrective Action:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Additional Notes:
When driving I got close to the rumble strip and when getting back into the lane the side airbags deployed not the one on the wheel or in front of passenger seat. The car didn't hit anything either
Mfg Campaign: 11450897
Recall Date: Feb 8, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2021 Nissan Rogue in the collision shop (highly reputable corporation) for rear door scratch repair. When customer dropped off stated that her front door would not open from inside or outside. It only had 702 miles on it and still with the drive out tag. Once the door was able to get open after having to remove trim panels and such, noticed that the front drivers door release cable was too long and kept popping out of the handle base on door. Pulled the entire lock assembly and base out and works just fine, because there’s no pressure on the cable. Once installed back into vehicle, after 3 or 5 handle pulls, the handle would not unlock anymore once again. Noticed again that the release cable popped out once again out of the base. After repeating the whole process 3 times with the same result, I am now writing this concern. It would be devastating if a actual accident did occur and the cable popped off again and customer couldn’t escape out of her vehicle
Corrective Action:
I have a 2021 Nissan Rogue in the collision shop (highly reputable corporation) for rear door scratch repair. When customer dropped off stated that her front door would not open from inside or outside. It only had 702 miles on it and still with the drive out tag. Once the door was able to get open after having to remove trim panels and such, noticed that the front drivers door release cable was too long and kept popping out of the handle base on door. Pulled the entire lock assembly and base out and works just fine, because there’s no pressure on the cable. Once installed back into vehicle, after 3 or 5 handle pulls, the handle would not unlock anymore once again. Noticed again that the release cable popped out once again out of the base. After repeating the whole process 3 times with the same result, I am now writing this concern. It would be devastating if a actual accident did occur and the cable popped off again and customer couldn’t escape out of her vehicle
Additional Notes:
I have a 2021 Nissan Rogue in the collision shop (highly reputable corporation) for rear door scratch repair. When customer dropped off stated that her front door would not open from inside or outside. It only had 702 miles on it and still with the drive out tag. Once the door was able to get open after having to remove trim panels and such, noticed that the front drivers door release cable was too long and kept popping out of the handle base on door. Pulled the entire lock assembly and base out and works just fine, because there’s no pressure on the cable. Once installed back into vehicle, after 3 or 5 handle pulls, the handle would not unlock anymore once again. Noticed again that the release cable popped out once again out of the base. After repeating the whole process 3 times with the same result, I am now writing this concern. It would be devastating if a actual accident did occur and the cable popped off again and customer couldn’t escape out of her vehicle
Mfg Campaign: 11446710
Recall Date: Jan 8, 2022
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Corrective Action:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Additional Notes:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Mfg Campaign: 11444507
Recall Date: Dec 20, 2021
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Corrective Action:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Additional Notes:
Sensors that stop the car reversing if someone is behind them malfunction and you cannot reverse. Sensors that are meant to slow car for fwd collision do not work at all, or stay on with no obstruction causing you not to be able to drive. Dealer stated issue when temp is below 35 degrees and reset, issue not fixed. Nissan rep states no issues with car take to dealer. Multiple other people with issue on a group page. I hit a deer at 15mph the sensor never detected anything or stopped car. Nissan rep stated it was to stop.car for pedestrian not a deer.
Mfg Campaign: 11444507
Recall Date: Dec 20, 2021
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