Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated while the vehicle was parked for approximately 5 minutes, she attempted to open the vehicle using the key fob, but the vehicle failed to respond. The contact used the key and was able to open the door. The contact stated upon turning the key in the ignition switch, the vehicle failed to start. The vehicle remained at the parking lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the remedy was not yet available. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated while the vehicle was parked for approximately 5 minutes, she attempted to open the vehicle using the key fob, but the vehicle failed to respond. The contact used the key and was able to open the door. The contact stated upon turning the key in the ignition switch, the vehicle failed to start. The vehicle remained at the parking lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the remedy was not yet available. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated while the vehicle was parked for approximately 5 minutes, she attempted to open the vehicle using the key fob, but the vehicle failed to respond. The contact used the key and was able to open the door. The contact stated upon turning the key in the ignition switch, the vehicle failed to start. The vehicle remained at the parking lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V093000 (Electrical System); however, the remedy was not yet available. The failure mileage was approximately 41,000.
Mfg Campaign: 11509765
Recall Date: Mar 1, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Mfg Campaign: 11509446
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as designed. The failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 95,000.
Mfg Campaign: 11509446
Recall Date: Feb 28, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nisan Rouge. The vehicle had a recent transmission replacement August 2022; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and an unknow part was replaced. Additionally, the RPM was fluctuating. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 154,705.
Corrective Action:
The contact owns a 2016 Nisan Rouge. The vehicle had a recent transmission replacement August 2022; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and an unknow part was replaced. Additionally, the RPM was fluctuating. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 154,705.
Additional Notes:
The contact owns a 2016 Nisan Rouge. The vehicle had a recent transmission replacement August 2022; however, the contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and an unknow part was replaced. Additionally, the RPM was fluctuating. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced. The manufacturer referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 154,705.
Mfg Campaign: 11508291
Recall Date: Feb 21, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The catalytic converter failed at 87000 miles
Corrective Action:
The catalytic converter failed at 87000 miles
Additional Notes:
The catalytic converter failed at 87000 miles
Mfg Campaign: 11506456
Recall Date: Feb 9, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, the AWD warning light illuminated. The contact restarted the vehicle and the warning light turned off. The vehicle was taken to the local dealer where there was no evidence of corrosion, but lithium grease was added after inspecting the vehicle. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer again where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V024000 (Electrical System). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 46,204.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, the AWD warning light illuminated. The contact restarted the vehicle and the warning light turned off. The vehicle was taken to the local dealer where there was no evidence of corrosion, but lithium grease was added after inspecting the vehicle. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer again where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V024000 (Electrical System). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 46,204.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, the AWD warning light illuminated. The contact restarted the vehicle and the warning light turned off. The vehicle was taken to the local dealer where there was no evidence of corrosion, but lithium grease was added after inspecting the vehicle. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer again where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V024000 (Electrical System). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 46,204.
Mfg Campaign: 11500894
Recall Date: Jan 9, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11500451
Recall Date: Jan 6, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
During the winter months, when the temperature is below 30 degrees and the car has been sitting all night, the vehicle has to be run about 5 minutes or one can't go over 15 mph. The RPM's will run at a steady 2000 until the car is warmed up and then can be driven without difficulty. I cannot give a particular date on this occurance. I bought used and happens every winter. Took into Nissan dealership and they cannot find anything wrong.
Corrective Action:
During the winter months, when the temperature is below 30 degrees and the car has been sitting all night, the vehicle has to be run about 5 minutes or one can't go over 15 mph. The RPM's will run at a steady 2000 until the car is warmed up and then can be driven without difficulty. I cannot give a particular date on this occurance. I bought used and happens every winter. Took into Nissan dealership and they cannot find anything wrong.
Additional Notes:
During the winter months, when the temperature is below 30 degrees and the car has been sitting all night, the vehicle has to be run about 5 minutes or one can't go over 15 mph. The RPM's will run at a steady 2000 until the car is warmed up and then can be driven without difficulty. I cannot give a particular date on this occurance. I bought used and happens every winter. Took into Nissan dealership and they cannot find anything wrong.
Mfg Campaign: 11499516
Recall Date: Dec 30, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The housing for the key fob does not lock in position causing the key to lose "connectivity" while driving.
Corrective Action:
The housing for the key fob does not lock in position causing the key to lose "connectivity" while driving.
Additional Notes:
The housing for the key fob does not lock in position causing the key to lose "connectivity" while driving.
Mfg Campaign: 11499231
Recall Date: Dec 28, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Corrective Action:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Additional Notes:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Mfg Campaign: 11498385
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Corrective Action:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Additional Notes:
Driver side blows cold air: the plastic connected to the air mix motor control will damage over time and it's very expensive to replace the air box assembly. It's not safe to drive during winter.
Mfg Campaign: 11498385
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On September 22, 2022, my car was hit from the rear. The car hit me so hard that their front end was totalled. On Nov. 28, 2022, the car dealership ( Nash Chevrolet) was able to fix my car from the accident and after fixing my car, they called to tell me my air bag light had came on. They couldn't find the issue, didn't think it was from the accident and stated that Nissan would need to fix it. Nissan is refusing to fix the air bag unless I pay for it out of pocket.
Corrective Action:
On September 22, 2022, my car was hit from the rear. The car hit me so hard that their front end was totalled. On Nov. 28, 2022, the car dealership ( Nash Chevrolet) was able to fix my car from the accident and after fixing my car, they called to tell me my air bag light had came on. They couldn't find the issue, didn't think it was from the accident and stated that Nissan would need to fix it. Nissan is refusing to fix the air bag unless I pay for it out of pocket.
Additional Notes:
On September 22, 2022, my car was hit from the rear. The car hit me so hard that their front end was totalled. On Nov. 28, 2022, the car dealership ( Nash Chevrolet) was able to fix my car from the accident and after fixing my car, they called to tell me my air bag light had came on. They couldn't find the issue, didn't think it was from the accident and stated that Nissan would need to fix it. Nissan is refusing to fix the air bag unless I pay for it out of pocket.
Mfg Campaign: 11498419
Recall Date: Dec 21, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V024000 (Electrical System). However, a month later, the vehicle failed to start. The contact's husband replaced the battery. The vehicle restarted; however, the message "FEB Malfunction" was displayed and an unknown warning light was illuminated. Additionally, the vehicle alarm engaged intermittently. The contact stated that her husband had started the vehicle to warm it up and as he was walking towards the vehicle, he smelled a burning plastic odor. The contact's husband then sat in the driver's seat and saw smoke coming from the footwell. The contact's husband then saw flames and immediately exited the vehicle. The contact stated that her husband extinguished the fire with a cloth and snow. There was no injury sustained. The vehicle remained in the parking spot. The contact stated that the recall remedy failed to resolve the issue. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V024000 (Electrical System). However, a month later, the vehicle failed to start. The contact's husband replaced the battery. The vehicle restarted; however, the message "FEB Malfunction" was displayed and an unknown warning light was illuminated. Additionally, the vehicle alarm engaged intermittently. The contact stated that her husband had started the vehicle to warm it up and as he was walking towards the vehicle, he smelled a burning plastic odor. The contact's husband then sat in the driver's seat and saw smoke coming from the footwell. The contact's husband then saw flames and immediately exited the vehicle. The contact stated that her husband extinguished the fire with a cloth and snow. There was no injury sustained. The vehicle remained in the parking spot. The contact stated that the recall remedy failed to resolve the issue. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 22V024000 (Electrical System). However, a month later, the vehicle failed to start. The contact's husband replaced the battery. The vehicle restarted; however, the message "FEB Malfunction" was displayed and an unknown warning light was illuminated. Additionally, the vehicle alarm engaged intermittently. The contact stated that her husband had started the vehicle to warm it up and as he was walking towards the vehicle, he smelled a burning plastic odor. The contact's husband then sat in the driver's seat and saw smoke coming from the footwell. The contact's husband then saw flames and immediately exited the vehicle. The contact stated that her husband extinguished the fire with a cloth and snow. There was no injury sustained. The vehicle remained in the parking spot. The contact stated that the recall remedy failed to resolve the issue. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11497090
Recall Date: Dec 12, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the dash board went blank for 10 second along with a popping noise. Power to the car did not diminish. Also, power seats often fail. Recently the automatic trunk has not been opening properly.
Corrective Action:
While driving the dash board went blank for 10 second along with a popping noise. Power to the car did not diminish. Also, power seats often fail. Recently the automatic trunk has not been opening properly.
Additional Notes:
While driving the dash board went blank for 10 second along with a popping noise. Power to the car did not diminish. Also, power seats often fail. Recently the automatic trunk has not been opening properly.
Mfg Campaign: 11496185
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Corrective Action:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Additional Notes:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Mfg Campaign: 11496322
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Corrective Action:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Additional Notes:
Last week - while I was driving the power steering went midway - I had to swerve from an on coming car and it took both me and my step father to gain control . I took it to a mechanic and He noted it was the power steering motor was defective and needed to be replaced . I bought this car on or about 2019 or 2020 and it only has 34, 000 miles - should be noted after a heavey 3 day rain this problem occured . I called Nissan and because of the recall they told us to drive it to Nissan which is a distance away - only to address the recall. I noted to them that the car was in a state "Not safe to drive " - I got an email from them proof of ownership - and they wanted us to pay for tow for diagnosis ? The motor obviously is effected from this recall - or it should be listed. I made several phone calls to Nissan USA - and emails . NO avail . this is dangerous and costly repair 2400 dollar estimate repair. Thank you Joseph Kelley repuntzle42@hotmail.com Joseph Kelley or Rebecca fitzgerald
Mfg Campaign: 11496322
Recall Date: Dec 6, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 22V024000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11492933
Recall Date: Nov 9, 2022
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Mfg Campaign: 11490876
Recall Date: Oct 25, 2022
Nissan North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated while driving approximately 30 MPH, the vehicle began to shake violently and there was a loud throbbing noise from the engine. The contact stated no warning light was illuminated. The contact pulled the vehicle off the roadway and stopped. The contact turned off the vehicle and waited for approximately 20 minutes before restarting and placing the vehicle in drive(D). The contact stated that the vehicle had gained forward momentum very slowly and hesitated as she depressed the accelerator pedal. The contact stated that the following day she attempted to start the vehicle and smelled an odor of gasoline. The contact's husband examined the vehicle and saw that a fuel line under the vehicle had ruptured and was leaking gasoline. The contact stated that the vehicle had not moved since the failure was found. The contact had not taken the vehicle to a local dealer. The contact stated that the vehicle had recently had the fuel line repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 19,200.
Mfg Campaign: 11490876
Recall Date: Oct 25, 2022
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact was made aware of NHTSA Campaign Number: 22V024000 (Electrical System) by the dealer; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact was made aware of NHTSA Campaign Number: 22V024000 (Electrical System) by the dealer; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact was made aware of NHTSA Campaign Number: 22V024000 (Electrical System) by the dealer; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11490143
Recall Date: Oct 20, 2022
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Valencia, CA • 36 yrs
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