Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Corrective Action:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Additional Notes:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Mfg Campaign: 11525219
Recall Date: Jun 3, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Corrective Action:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Additional Notes:
My door act is shaking under the hood of my truck it’s vibrating really bad when I turn on my AC it’s really loud vibrate really really bad it might be the climate controll it’s really bad o jus bought this truck a few month months ago and it really vibrate and shake very bad
Mfg Campaign: 11525219
Recall Date: Jun 3, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11524639
Recall Date: May 31, 2023
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11523618
Recall Date: May 24, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while the vehicle was stationary at a traffic light, while depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact pumped the accelerator pedal several times until the vehicle started to accelerate. The contact was able to drive to his destination. The contact also stated the vehicle intermittently failed to properly shift into gear. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11523618
Recall Date: May 24, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On the highway the vehicle would Rev to 4K RPM and not shift. It felt like it was stuck in 2nd gear.
Corrective Action:
On the highway the vehicle would Rev to 4K RPM and not shift. It felt like it was stuck in 2nd gear.
Additional Notes:
On the highway the vehicle would Rev to 4K RPM and not shift. It felt like it was stuck in 2nd gear.
Mfg Campaign: 11523313
Recall Date: May 22, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Mfg Campaign: 11522905
Recall Date: May 19, 2023
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that the doors failed to unlock with the key fob. The contact was unable to exit the vehicle. The key failed to fold into the key holder and stayed opened. The contact had to use the interior button to open the doors. There were no warning lights illuminated. The vehicle was taken to the local dealer and was repaired under NHTSA Campaign Number: 23V093000 (Electrical System) but failed to prevent the failure. The manufacturer was not contacted. The failure mileage was approximately 98,000.
Mfg Campaign: 11522905
Recall Date: May 19, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Corrective Action:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Additional Notes:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Mfg Campaign: 11521910
Recall Date: May 14, 2023
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Corrective Action:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Additional Notes:
I bought the car from my mom, at 30k miles they had to have a new transmission, on my way home to Wisconsin right in the middle of the interstate the transmission went out again thank god I'm alive, this is less than 20k miles after the dealership put the new one in, now it needs another transmission. I'm scared for my life to drive it again, please do something so no one gets hurt or killed
Mfg Campaign: 11521910
Recall Date: May 14, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Potential Consequences:
2016 NISSAN ROGUE CONSUMER WROTE IN ABOUT TRANSFER CASE BEING DEFECTIVE AND REAR DIFFERENTIAL. INCLUDED REPAIR INVOICE AND LETTER TO NISSAN.
Corrective Action:
2016 NISSAN ROGUE CONSUMER WROTE IN ABOUT TRANSFER CASE BEING DEFECTIVE AND REAR DIFFERENTIAL. INCLUDED REPAIR INVOICE AND LETTER TO NISSAN.
Additional Notes:
2016 NISSAN ROGUE CONSUMER WROTE IN ABOUT TRANSFER CASE BEING DEFECTIVE AND REAR DIFFERENTIAL. INCLUDED REPAIR INVOICE AND LETTER TO NISSAN.
Mfg Campaign: 11521594
Recall Date: May 11, 2023
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My front airbag light was illuminated during normal every day usage of the vehicle. The vehicle was not involved in an incident, fire, or crash. The vehicle was inspected by the dealership and I was advised that one of the air bags is not operational anymore which in turn would affect the rest of the airbags. The vehicle is only 7 years old. My safety and the safety of my family and passengers is at great risk while operating the vehicle. The cost for this repair is 4K+. I could understand being responsible for this repair if something happened to the vehicle but nothing did. I feel this should be the responsibility of the manufacturer or dealership to repair.
Corrective Action:
My front airbag light was illuminated during normal every day usage of the vehicle. The vehicle was not involved in an incident, fire, or crash. The vehicle was inspected by the dealership and I was advised that one of the air bags is not operational anymore which in turn would affect the rest of the airbags. The vehicle is only 7 years old. My safety and the safety of my family and passengers is at great risk while operating the vehicle. The cost for this repair is 4K+. I could understand being responsible for this repair if something happened to the vehicle but nothing did. I feel this should be the responsibility of the manufacturer or dealership to repair.
Additional Notes:
My front airbag light was illuminated during normal every day usage of the vehicle. The vehicle was not involved in an incident, fire, or crash. The vehicle was inspected by the dealership and I was advised that one of the air bags is not operational anymore which in turn would affect the rest of the airbags. The vehicle is only 7 years old. My safety and the safety of my family and passengers is at great risk while operating the vehicle. The cost for this repair is 4K+. I could understand being responsible for this repair if something happened to the vehicle but nothing did. I feel this should be the responsibility of the manufacturer or dealership to repair.
Mfg Campaign: 11521362
Recall Date: May 10, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11521200
Recall Date: May 9, 2023
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving 55 MPH, she heard an abnormal squealing sound coming from under the hood on the passenger's side. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to the used car dealer, where it was purchased from. The used car dealer diagnosed that the front brakes assemblies needed to be replaced. The dealer also informed the contact that the rear brakes were beginning to fail and needed to be replaced. The vehicle was repaired; however, while the dealer was test-driving the vehicle, the failure persisted, and there was an abnormal grinding sound coming from the transfer case. The dealer diagnosed that the transfer case metal shavings had contaminated the transmission fluid, which damaged the transmission. The dealer diagnosed that the transfer case and the transmission needed to be replaced. The vehicle was not repaired. The Nissan dealer and manufacturer were not notified of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11521200
Recall Date: May 9, 2023
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11520221
Recall Date: May 3, 2023
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11520221
Recall Date: May 3, 2023
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
VIN : [XXX] Phone number : [XXX] Name: [XXX] EMAIL ADDRESS: [XXX] Incident: I have made a report earlier regarding my Nissan Rogue 2016 , the VIN is mentioned earlier. It’s been a safety issue driving the car as it becomes very hard to control ( LOSS OF STEERING CONTROL) , Loss of electrical features such as USB PORT , bad noise from the speakers when playing songs as there is a water drainage from the panorama roof ! The car been reported to Abbotsford Nissan local dealership, spoke with Nissan also about the issue and no action was taken … as I’m a nurse , today I was driving to work , the car started to act weird while I was driving caused me to lose control while driving and there tire did hit the side of the road.. causing it to be more misaligned. It's been reported to the local Nissan dealership as well as Nissan customer care that the car is unsafe to drive INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11520221
Recall Date: May 3, 2023
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power window components are malfunctioning and have failed. The driver side window is moving up and down at random, and the rear passenger side window has failed and is falling down at random leaving window open and will not stay up. This is a huge safety issue, and puts the driver and passengers in the rear all at risk. The vehicle has been checked at Nissan, and confirmed to have motor failure, regulator failure, structural holes in the door panel unoperable and unrepairable. Due to the malfunction and failure of all of these components involved, the recommendation is to replace the entire door. There was previously a warning light, UNKNOWN warning light. This is an electrical issue with malfunctions and I should not be held responsible for this door repair, and safety issue, which is estimated to cost $4,000. Please advise on this defect/safety issue.
Corrective Action:
The power window components are malfunctioning and have failed. The driver side window is moving up and down at random, and the rear passenger side window has failed and is falling down at random leaving window open and will not stay up. This is a huge safety issue, and puts the driver and passengers in the rear all at risk. The vehicle has been checked at Nissan, and confirmed to have motor failure, regulator failure, structural holes in the door panel unoperable and unrepairable. Due to the malfunction and failure of all of these components involved, the recommendation is to replace the entire door. There was previously a warning light, UNKNOWN warning light. This is an electrical issue with malfunctions and I should not be held responsible for this door repair, and safety issue, which is estimated to cost $4,000. Please advise on this defect/safety issue.
Additional Notes:
The power window components are malfunctioning and have failed. The driver side window is moving up and down at random, and the rear passenger side window has failed and is falling down at random leaving window open and will not stay up. This is a huge safety issue, and puts the driver and passengers in the rear all at risk. The vehicle has been checked at Nissan, and confirmed to have motor failure, regulator failure, structural holes in the door panel unoperable and unrepairable. Due to the malfunction and failure of all of these components involved, the recommendation is to replace the entire door. There was previously a warning light, UNKNOWN warning light. This is an electrical issue with malfunctions and I should not be held responsible for this door repair, and safety issue, which is estimated to cost $4,000. Please advise on this defect/safety issue.
Mfg Campaign: 11518296
Recall Date: Apr 21, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle was shaking and vibrating and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,214.
Corrective Action:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle was shaking and vibrating and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,214.
Additional Notes:
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle was shaking and vibrating and failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,214.
Mfg Campaign: 11518083
Recall Date: Apr 20, 2023
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of acceleration while driving and upon attempting to engage acceleration after stopping. This has been occurring since the vehicle was purchased, used, from a dealership in Sept 2021. The dealership kept the car for 3 months after my initial concern was submitted, (received back right before Christmas of 2022) however, they "could not find anything wrong" and would not agree to replace the vehicle. The car is now rarely driven now, due to the issue and luckily avoided being hit recently when the issue occurred at a heavily trafficked intersection, Did some research online to find that the loss of acceleration is a very common occurrence with the 2016 Rogue. Nissan corporate was recently contacted and a claim was started, in the hopes for a permanent resolution.
Corrective Action:
Loss of acceleration while driving and upon attempting to engage acceleration after stopping. This has been occurring since the vehicle was purchased, used, from a dealership in Sept 2021. The dealership kept the car for 3 months after my initial concern was submitted, (received back right before Christmas of 2022) however, they "could not find anything wrong" and would not agree to replace the vehicle. The car is now rarely driven now, due to the issue and luckily avoided being hit recently when the issue occurred at a heavily trafficked intersection, Did some research online to find that the loss of acceleration is a very common occurrence with the 2016 Rogue. Nissan corporate was recently contacted and a claim was started, in the hopes for a permanent resolution.
Additional Notes:
Loss of acceleration while driving and upon attempting to engage acceleration after stopping. This has been occurring since the vehicle was purchased, used, from a dealership in Sept 2021. The dealership kept the car for 3 months after my initial concern was submitted, (received back right before Christmas of 2022) however, they "could not find anything wrong" and would not agree to replace the vehicle. The car is now rarely driven now, due to the issue and luckily avoided being hit recently when the issue occurred at a heavily trafficked intersection, Did some research online to find that the loss of acceleration is a very common occurrence with the 2016 Rogue. Nissan corporate was recently contacted and a claim was started, in the hopes for a permanent resolution.
Mfg Campaign: 11518114
Recall Date: Apr 20, 2023
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