Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY FIANCES CHECK ENGINE LIGHT CAME ON IN HER 2016 NISSAN ROGUE. I WANTED TO SEE WHAT PROBLEMS WOULD PRESENT THEMSELVES. UPON TAKING IT FOR A TEST DRIVE RIGHT AWAY AFTER STARTING THE VEHICLE I NOTICED THE ENGINE WAS SHAKING AND COULD BE FELT THROUGHOUT THE WHOLE CABIN OF THE VEHICLE, SIMILAR TO A COMPLAINT FILED I SAW ON THE WEBSITE (NHTSA ID NUMBER: 11266446). I ALSO NOTICED THAT STRONG FUMES WERE COMING INTO THE CABIN OF VEHICLE AS WELL. DRIVING THE VEHICLE AROUND A FEW BLOCKS I NOTICED IT WAS HAVING A HARD TIME ACCELERATING AND FELT LIKE IT HAD A MISFIRE TO IT AS WELL. I GOT A DIAGNOSTIC TEST DONE ON THE ROGUE AND I WAS TOLD IT WAS THE INTAKE MANIFOLD AND THAT IT WAS A COMMON PROBLEM IN THE NISSAN ROGUE, BOTH BY CHRISTIAN BROTHERS AUTOMOTIVE AND BY THE PARTS DEPARTMENT AT THE NISSAN DEALERSHIP. THE PART ITSELF WOULD COST OVER 400 DOLLARS FROM THE DEALERSHIP IF I WAS TO REPLACE IT MYSELF AND OVER 1200 DOLLARS PARTS AND LABOR IF I LET CHRISTIAN BROTHERS AUTOMOTIVE DO THE WORK. I WAS ALSO TOLD THAT THE REPLACEMENT INTAKE MANIFOLD WAS A NEWER UPDATED MODEL WHICH IS ANOTHER BIG REASON FOR THIS COMPLAINT BECAUSE CLEARLY THEY KNOW THIS IS A PROBLEM AND THEY WANT THE CUSTOMERS TO PICK UP THE BILL INSTEAD OF THEM OWNING UP TO THEIR FAULTY TECHNOLOGY AND REPLACING IT THEMSELVES. *TR
Corrective Action:
MY FIANCES CHECK ENGINE LIGHT CAME ON IN HER 2016 NISSAN ROGUE. I WANTED TO SEE WHAT PROBLEMS WOULD PRESENT THEMSELVES. UPON TAKING IT FOR A TEST DRIVE RIGHT AWAY AFTER STARTING THE VEHICLE I NOTICED THE ENGINE WAS SHAKING AND COULD BE FELT THROUGHOUT THE WHOLE CABIN OF THE VEHICLE, SIMILAR TO A COMPLAINT FILED I SAW ON THE WEBSITE (NHTSA ID NUMBER: 11266446). I ALSO NOTICED THAT STRONG FUMES WERE COMING INTO THE CABIN OF VEHICLE AS WELL. DRIVING THE VEHICLE AROUND A FEW BLOCKS I NOTICED IT WAS HAVING A HARD TIME ACCELERATING AND FELT LIKE IT HAD A MISFIRE TO IT AS WELL. I GOT A DIAGNOSTIC TEST DONE ON THE ROGUE AND I WAS TOLD IT WAS THE INTAKE MANIFOLD AND THAT IT WAS A COMMON PROBLEM IN THE NISSAN ROGUE, BOTH BY CHRISTIAN BROTHERS AUTOMOTIVE AND BY THE PARTS DEPARTMENT AT THE NISSAN DEALERSHIP. THE PART ITSELF WOULD COST OVER 400 DOLLARS FROM THE DEALERSHIP IF I WAS TO REPLACE IT MYSELF AND OVER 1200 DOLLARS PARTS AND LABOR IF I LET CHRISTIAN BROTHERS AUTOMOTIVE DO THE WORK. I WAS ALSO TOLD THAT THE REPLACEMENT INTAKE MANIFOLD WAS A NEWER UPDATED MODEL WHICH IS ANOTHER BIG REASON FOR THIS COMPLAINT BECAUSE CLEARLY THEY KNOW THIS IS A PROBLEM AND THEY WANT THE CUSTOMERS TO PICK UP THE BILL INSTEAD OF THEM OWNING UP TO THEIR FAULTY TECHNOLOGY AND REPLACING IT THEMSELVES. *TR
Additional Notes:
MY FIANCES CHECK ENGINE LIGHT CAME ON IN HER 2016 NISSAN ROGUE. I WANTED TO SEE WHAT PROBLEMS WOULD PRESENT THEMSELVES. UPON TAKING IT FOR A TEST DRIVE RIGHT AWAY AFTER STARTING THE VEHICLE I NOTICED THE ENGINE WAS SHAKING AND COULD BE FELT THROUGHOUT THE WHOLE CABIN OF THE VEHICLE, SIMILAR TO A COMPLAINT FILED I SAW ON THE WEBSITE (NHTSA ID NUMBER: 11266446). I ALSO NOTICED THAT STRONG FUMES WERE COMING INTO THE CABIN OF VEHICLE AS WELL. DRIVING THE VEHICLE AROUND A FEW BLOCKS I NOTICED IT WAS HAVING A HARD TIME ACCELERATING AND FELT LIKE IT HAD A MISFIRE TO IT AS WELL. I GOT A DIAGNOSTIC TEST DONE ON THE ROGUE AND I WAS TOLD IT WAS THE INTAKE MANIFOLD AND THAT IT WAS A COMMON PROBLEM IN THE NISSAN ROGUE, BOTH BY CHRISTIAN BROTHERS AUTOMOTIVE AND BY THE PARTS DEPARTMENT AT THE NISSAN DEALERSHIP. THE PART ITSELF WOULD COST OVER 400 DOLLARS FROM THE DEALERSHIP IF I WAS TO REPLACE IT MYSELF AND OVER 1200 DOLLARS PARTS AND LABOR IF I LET CHRISTIAN BROTHERS AUTOMOTIVE DO THE WORK. I WAS ALSO TOLD THAT THE REPLACEMENT INTAKE MANIFOLD WAS A NEWER UPDATED MODEL WHICH IS ANOTHER BIG REASON FOR THIS COMPLAINT BECAUSE CLEARLY THEY KNOW THIS IS A PROBLEM AND THEY WANT THE CUSTOMERS TO PICK UP THE BILL INSTEAD OF THEM OWNING UP TO THEIR FAULTY TECHNOLOGY AND REPLACING IT THEMSELVES. *TR
Mfg Campaign: 11329203
Recall Date: Jun 16, 2020
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR FEB BRAKES WHEN NO OTHER CARS AROUND AND SETS OFF MALFUNCTION LIGHT. DOES DURING TURNS OR WHILE DRIVING STRAIGHT. AGAIN, THIS OCCURS WHEN NO OTHER CARS ARE PRESENT. A REVIEW OF INTERNET SHOW A COUPLE CLASS ACTION LAWSUITS FOR FRONT END BRAKING SYSTEM DOING THIS. IT OCCURS IN THE MIDDLE OF DRIVING FOR NO REASON. LUCKILY NO WRECK. *TR
Corrective Action:
CAR FEB BRAKES WHEN NO OTHER CARS AROUND AND SETS OFF MALFUNCTION LIGHT. DOES DURING TURNS OR WHILE DRIVING STRAIGHT. AGAIN, THIS OCCURS WHEN NO OTHER CARS ARE PRESENT. A REVIEW OF INTERNET SHOW A COUPLE CLASS ACTION LAWSUITS FOR FRONT END BRAKING SYSTEM DOING THIS. IT OCCURS IN THE MIDDLE OF DRIVING FOR NO REASON. LUCKILY NO WRECK. *TR
Additional Notes:
CAR FEB BRAKES WHEN NO OTHER CARS AROUND AND SETS OFF MALFUNCTION LIGHT. DOES DURING TURNS OR WHILE DRIVING STRAIGHT. AGAIN, THIS OCCURS WHEN NO OTHER CARS ARE PRESENT. A REVIEW OF INTERNET SHOW A COUPLE CLASS ACTION LAWSUITS FOR FRONT END BRAKING SYSTEM DOING THIS. IT OCCURS IN THE MIDDLE OF DRIVING FOR NO REASON. LUCKILY NO WRECK. *TR
Mfg Campaign: 11328889
Recall Date: Jun 15, 2020
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PASSENGER SIDE HEADLIGHT HAS MOISTURE CONTENT INSIDE THE HOUSING. *TR
Corrective Action:
PASSENGER SIDE HEADLIGHT HAS MOISTURE CONTENT INSIDE THE HOUSING. *TR
Additional Notes:
PASSENGER SIDE HEADLIGHT HAS MOISTURE CONTENT INSIDE THE HOUSING. *TR
Mfg Campaign: 11328410
Recall Date: Jun 11, 2020
Nissan North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Corrective Action:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Additional Notes:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Mfg Campaign: 11327902
Recall Date: Jun 9, 2020
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Corrective Action:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Additional Notes:
MY WIFE AND (3) MONTH OLD GREAT GRANDDAUGHTER EXPERIENCED A LOUD BOOM OUT OF NO WHERE I IMMEDIATELY STOPPED AND MADE SURE THE BABY AND MY WIFE WERE NOT INJURED AND THEN I BECAME VERY ANGRY THAT THE SUN ROOF EXPLODED LIKE THIS AND PUT MY BABY LIFE IN UNNECESSARY DANGER. NISSAN SAYS-IT IS NOT THEIR FAULT AND NOW WANT ME TO FILE ON MY INSURANCE A CHARGE MORE THAN 2,100.00. I HAVE 1 QUESTION... DOES EVERYONE RIDING NEED TO WEAR SAFETY GLASSES NOW?!! THIS PRECIOUS BABY COULD HAVE LOST HER VISION AND HAD POSSIBLE DISFIGUREMENT. THIS IS A VERY SCARY PROBLEM.... (HELP) *TR
Mfg Campaign: 11327902
Recall Date: Jun 9, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I TOOK MY CAR TO THE DEALERSHIP BECAUSE MY AIR BAG LIGHT WAS ON. THE ACTIVE CODE FROM THE DEALERSHIP IS B0020 AND MY PERSONAL SCAN TOOL CODE IS B0020-13. THE DEALERSHIP SAID I WILL NEED TO REPLACE THE AIR BAG DIAGNOSTIC UNIT FOR $1,100 AND IF THAT DOES NOT WORK MY DRIVER SIDE AIR MODULE FOR $3,000. MY WARRANTY DOES NOT OVER ANY OF THE REPAIRS. I HAVE NEVER BEEN IN AN ACCIDENT OR NEEDED ANY BODY WORK.*DT
Corrective Action:
I TOOK MY CAR TO THE DEALERSHIP BECAUSE MY AIR BAG LIGHT WAS ON. THE ACTIVE CODE FROM THE DEALERSHIP IS B0020 AND MY PERSONAL SCAN TOOL CODE IS B0020-13. THE DEALERSHIP SAID I WILL NEED TO REPLACE THE AIR BAG DIAGNOSTIC UNIT FOR $1,100 AND IF THAT DOES NOT WORK MY DRIVER SIDE AIR MODULE FOR $3,000. MY WARRANTY DOES NOT OVER ANY OF THE REPAIRS. I HAVE NEVER BEEN IN AN ACCIDENT OR NEEDED ANY BODY WORK.*DT
Additional Notes:
I TOOK MY CAR TO THE DEALERSHIP BECAUSE MY AIR BAG LIGHT WAS ON. THE ACTIVE CODE FROM THE DEALERSHIP IS B0020 AND MY PERSONAL SCAN TOOL CODE IS B0020-13. THE DEALERSHIP SAID I WILL NEED TO REPLACE THE AIR BAG DIAGNOSTIC UNIT FOR $1,100 AND IF THAT DOES NOT WORK MY DRIVER SIDE AIR MODULE FOR $3,000. MY WARRANTY DOES NOT OVER ANY OF THE REPAIRS. I HAVE NEVER BEEN IN AN ACCIDENT OR NEEDED ANY BODY WORK.*DT
Mfg Campaign: 11326955
Recall Date: Jun 2, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Corrective Action:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Additional Notes:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Mfg Campaign: 11326827
Recall Date: Jun 1, 2020
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Corrective Action:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Additional Notes:
AT ABOUT 58000 MILES SEPT 2019 I FIRST NOTICED ISSUES WITH ACCELERATION AND NOISE. I WAS ABOUT TO GO OUT OF TOWN AND WAS AFRAID TO GET ON THE HIGHWAY. I TOOK MY CAR TO NISSAN OF BOWIE. THE SERVICE REPRESENTATIVE SAID THERE WERE NO CODES ACTIVATED AND NO RECALLS ON THE CAR. HE GAVE ME A LIST OF OTHER CONCERNS FOR MY CAR (BRAKES, ROTORS, AND TIRES). I LEFT THE DEALERSHIP AND DID NOT DRIVE OUT OF TOWN AS PLANNED. MY HUSBAND REPLACED MY ROTORS, BRAKES, AND TIRES. STILL THE CAR WAS SHAKY. NEXT TRIP OUT OF TOWN WAS IN MAY 2020. MY CAR STALLED OUT WHILE WE WERE ON THE HIGHWAY TO VISIT MY FAMILY IN KENTUCKY. WE WERE AN HOUR AWAY FROM OUR HOTEL AND DROVE EXTREMELY SLOW. NO DEALERSHIPS WERE OPEN ON SUNDAY. WE TOOK MY CAR TO COYLE NISSAN IN SOUTHERN INDIANA. THIS TIME THE CHECK ENGINE LIGHT WAS ON. THEY EXPLAINED THAT THE TRANSMISSION WAS COMPLETELY TRASHED AND OUT OF WARRANTY. I TRIED TO SEE IF MY INSURANCE COMPANY WOULD COVER IT. A SERVICE TECHNICIAN AT THIS LOCATION TOLD MY INSURANCE COMPANY THERE IS NOTHING I COULD HAVE DONE TO DAMAGE THE TRANSMISSION. IT GOES OUT ON ITS OWN. THE CVT TRANSMISSIONS HAVE HAD THIS PROBLEM FOR YEARS. I CALLED THE NISSAN WARRANTY PEOPLE TO GET SUPPORT. THEY AGREED TO PAY PARTS AND NOT LABOR. WHILE I WAS STRANDED OUT OF TOWN AND STUCK IN A HOTEL, I HAD TO PAY 2000 DOLLARS FOR LABOR TO GET BACK ON THE ROAD AND RETURN TO MARYLAND. I FILED A BBB AUTOLINE COMPLAINT AND THEY SAID THEY ONLY HELP WITH CARS LESS THAN 3 YEARS OLD. MY SECOND TRANSMISSION WAS PUT IN ON MAY 14TH AND WENT OUT LESS THAN TWO WEEKS LATER ON MAY 27TH. I NOTICED ISSUES THIS TIME AS SOON AS WE HEADED TO MARYLAND. IT STALLED OUT COMPLETELY WHILE I WAS ON THE HIGHWAY AGAIN. THIS CAR IS NOT SAFE. I AM STILL MAKING PAYMENTS ON THIS CAR AND AM ON A THIRD TRANSMISSION. THERE WAS A CLASS-ACTION LAWSUIT AGAINST NISSAN FOR THE EXACT TRANSMISSION IN 2019 ON OTHER MODELS. *TR
Mfg Campaign: 11326827
Recall Date: Jun 1, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE LOSS POWER AND HESITATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SLOW TO MOVE OFF FROM A STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT TO CONTACT THE LOCAL DEALER FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT NEITHER THE DIAGNOSTIC TEST NOR THE REPAIR WERE COVERED UNDER THE VEHICLE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE LOSS POWER AND HESITATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SLOW TO MOVE OFF FROM A STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT TO CONTACT THE LOCAL DEALER FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT NEITHER THE DIAGNOSTIC TEST NOR THE REPAIR WERE COVERED UNDER THE VEHICLE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO MOVE FROM THE STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE LOSS POWER AND HESITATED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS SLOW TO MOVE OFF FROM A STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE INDEPENDENT MECHANIC INFORMED THE CONTACT TO CONTACT THE LOCAL DEALER FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT NEITHER THE DIAGNOSTIC TEST NOR THE REPAIR WERE COVERED UNDER THE VEHICLE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Mfg Campaign: 11325266
Recall Date: May 20, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN MOVING DOWN HIGHWAY 289 NORTHBOUND IN FRISCO, TEXAS AT A SPEED OF APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER, AND EVENTUALLY STOPPED MOVING WHILE THE GAS PEDAL WAS ENGAGED. FOR A FEW MINUTES I WAS STUCK IN THE RIGHT LINE AND THE VEHICLE WOULD NOT GO INTO GEAR. I EVENTUALLY TURNED THE CAR OFF AND TURNED IT BACK ON AND THE VEHICLE ENGAGED THE TRANSMISSION. AND WHEN I STARTED TO MOVE AGAIN THE VEHICLE SHUDDERED AND WHEN I GOT UP TO ABOUT 25 MPH AND THE SAME ISSUE HAPPENED A SECOND TIME. AND I WAS STALLED A SECOND TIME ON THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO DRIVE THE CAR A FEW HUNDRED YARDS TO A TURNOUT. THIS IS A VERY DANGEROUS PROBLEM AND LUCKILY I WAS ABLE TO GET OFF THE ROAD AND AVOID A DANGEROUS COLLISION. I HAD TO BE TOWED A FEW MILES TO MY HOME WHERE THE VEHICLE IS NOW LOCATED. *TR
Corrective Action:
WHEN MOVING DOWN HIGHWAY 289 NORTHBOUND IN FRISCO, TEXAS AT A SPEED OF APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER, AND EVENTUALLY STOPPED MOVING WHILE THE GAS PEDAL WAS ENGAGED. FOR A FEW MINUTES I WAS STUCK IN THE RIGHT LINE AND THE VEHICLE WOULD NOT GO INTO GEAR. I EVENTUALLY TURNED THE CAR OFF AND TURNED IT BACK ON AND THE VEHICLE ENGAGED THE TRANSMISSION. AND WHEN I STARTED TO MOVE AGAIN THE VEHICLE SHUDDERED AND WHEN I GOT UP TO ABOUT 25 MPH AND THE SAME ISSUE HAPPENED A SECOND TIME. AND I WAS STALLED A SECOND TIME ON THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO DRIVE THE CAR A FEW HUNDRED YARDS TO A TURNOUT. THIS IS A VERY DANGEROUS PROBLEM AND LUCKILY I WAS ABLE TO GET OFF THE ROAD AND AVOID A DANGEROUS COLLISION. I HAD TO BE TOWED A FEW MILES TO MY HOME WHERE THE VEHICLE IS NOW LOCATED. *TR
Additional Notes:
WHEN MOVING DOWN HIGHWAY 289 NORTHBOUND IN FRISCO, TEXAS AT A SPEED OF APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER, AND EVENTUALLY STOPPED MOVING WHILE THE GAS PEDAL WAS ENGAGED. FOR A FEW MINUTES I WAS STUCK IN THE RIGHT LINE AND THE VEHICLE WOULD NOT GO INTO GEAR. I EVENTUALLY TURNED THE CAR OFF AND TURNED IT BACK ON AND THE VEHICLE ENGAGED THE TRANSMISSION. AND WHEN I STARTED TO MOVE AGAIN THE VEHICLE SHUDDERED AND WHEN I GOT UP TO ABOUT 25 MPH AND THE SAME ISSUE HAPPENED A SECOND TIME. AND I WAS STALLED A SECOND TIME ON THE HIGHWAY. I TURNED THE CAR OFF AND BACK ON AND WAS ABLE TO DRIVE THE CAR A FEW HUNDRED YARDS TO A TURNOUT. THIS IS A VERY DANGEROUS PROBLEM AND LUCKILY I WAS ABLE TO GET OFF THE ROAD AND AVOID A DANGEROUS COLLISION. I HAD TO BE TOWED A FEW MILES TO MY HOME WHERE THE VEHICLE IS NOW LOCATED. *TR
Mfg Campaign: 11324131
Recall Date: May 11, 2020
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Corrective Action:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Additional Notes:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Mfg Campaign: 11324042
Recall Date: May 10, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Corrective Action:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Additional Notes:
THIS VEHICLE SPONTANEOUSLY HESITATES UPON PRESS OF THE HAS PEDAL. *TR
Mfg Campaign: 11324042
Recall Date: May 10, 2020
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIRING HARNESS IN THE DRIVER'S SIDE DOOR IS SHORTED OUT AND NEEDS REPLACED. THIS IS THE EXACT SAME ISSUE THE GENERATED A VOLUNTARY RECALL FOR 2008-2013 NISSAN ROGUES. THE RECALL WAS R1421.
Corrective Action:
WIRING HARNESS IN THE DRIVER'S SIDE DOOR IS SHORTED OUT AND NEEDS REPLACED. THIS IS THE EXACT SAME ISSUE THE GENERATED A VOLUNTARY RECALL FOR 2008-2013 NISSAN ROGUES. THE RECALL WAS R1421.
Additional Notes:
WIRING HARNESS IN THE DRIVER'S SIDE DOOR IS SHORTED OUT AND NEEDS REPLACED. THIS IS THE EXACT SAME ISSUE THE GENERATED A VOLUNTARY RECALL FOR 2008-2013 NISSAN ROGUES. THE RECALL WAS R1421.
Mfg Campaign: 11322138
Recall Date: Apr 24, 2020
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BEARING WORN OUT IN TRANSMISSION AT 67000 MILES; THE ONLY WARNING I HAD WAS A NOISE COMING FROM UNDER THE CAR WHEN CAR WAS IN MOTION SOUNDED LIKE THE SPIN CYCLE OF A WASHING MACHINE, NO NOISE HEARD WHEN CAR WAS STOPPED NO WARNING LIGHT ON THE DASH BOARD BUT HAD TO REPLACE ENTIRE TRANSMISSION
Corrective Action:
BEARING WORN OUT IN TRANSMISSION AT 67000 MILES; THE ONLY WARNING I HAD WAS A NOISE COMING FROM UNDER THE CAR WHEN CAR WAS IN MOTION SOUNDED LIKE THE SPIN CYCLE OF A WASHING MACHINE, NO NOISE HEARD WHEN CAR WAS STOPPED NO WARNING LIGHT ON THE DASH BOARD BUT HAD TO REPLACE ENTIRE TRANSMISSION
Additional Notes:
BEARING WORN OUT IN TRANSMISSION AT 67000 MILES; THE ONLY WARNING I HAD WAS A NOISE COMING FROM UNDER THE CAR WHEN CAR WAS IN MOTION SOUNDED LIKE THE SPIN CYCLE OF A WASHING MACHINE, NO NOISE HEARD WHEN CAR WAS STOPPED NO WARNING LIGHT ON THE DASH BOARD BUT HAD TO REPLACE ENTIRE TRANSMISSION
Mfg Campaign: 11320350
Recall Date: Apr 6, 2020
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN AN ADULT PASSENGER SITS IN FRONT PASSENGER SEAT, THE PASSENGER AIR BAG "OFF" LIGHT ON THE DASH REMAINS ON!!! INDICATING THE PASSENGER AIR BAG IS TURNED OFF EVEN THOUGH AN ADULT PASSENGER IS SITTING ON THE SEAT. AT REST AND IN MOTION.
Corrective Action:
WHEN AN ADULT PASSENGER SITS IN FRONT PASSENGER SEAT, THE PASSENGER AIR BAG "OFF" LIGHT ON THE DASH REMAINS ON!!! INDICATING THE PASSENGER AIR BAG IS TURNED OFF EVEN THOUGH AN ADULT PASSENGER IS SITTING ON THE SEAT. AT REST AND IN MOTION.
Additional Notes:
WHEN AN ADULT PASSENGER SITS IN FRONT PASSENGER SEAT, THE PASSENGER AIR BAG "OFF" LIGHT ON THE DASH REMAINS ON!!! INDICATING THE PASSENGER AIR BAG IS TURNED OFF EVEN THOUGH AN ADULT PASSENGER IS SITTING ON THE SEAT. AT REST AND IN MOTION.
Mfg Campaign: 11320046
Recall Date: Apr 2, 2020
Nissan North America, Inc.
Defect Description:
CHILD SEAT:TETHER: STRAP/WEBBING
Potential Consequences:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Corrective Action:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Additional Notes:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Mfg Campaign: 11317879
Recall Date: Mar 13, 2020
Nissan North America, Inc.
Defect Description:
CHILD SEAT:MATERIAL/PADDING
Potential Consequences:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Corrective Action:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Additional Notes:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Mfg Campaign: 11317879
Recall Date: Mar 13, 2020
Nissan North America, Inc.
Defect Description:
CHILD SEAT:HARNESS:STRAP/WEBBING
Potential Consequences:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Corrective Action:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Additional Notes:
ON 11/13/19 AT 06:18 A 2016 NISSAN ROGUE SWERVED LEFT, THEN RIGHT, STRUCK A UTILITY POLE HEAD ON AT 30 MPH. DRIVER HAD MINOR ABRASIONS. TWO CHILDREN IN BACK BOTH IN FF CAR SEATS SECURED W LOWER ANCHOR TETHER.*DT*DT*DT*DT*DT*DT*DT*DT*JB*DT REAR PASSENGER SIDE: 2Y2M MALE IN COSCO ALPHA OMEGA ELITE (DOM 5/17/2011) W/ MINOR INJURIES FEW ABRASIONS, BRUISES ON HEAD, BIT TONGUE. REAR DRIVERS SIDE: 4Y0M MALE 42 INCHES (38.5LBS DURING LAST EXAM, APPROX 2 MO. PRIOR) IN BRITAX FRONTIER CLICKTIGHT XE WHOSE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL. 4Y/O INITIALLY CRYING & WHIMPERING BUT QUICKLY UNRESPONSIVE WENT INTO CARDIAC ARREST AT SCENE. EVENTUALLY REVIVED, BUT DECLARED BRAIN DEAD. REMOVED FROM LIFE SUPPORT 11/15. AUTOPSY CONCLUDES CHILD DIED OF MULTIPLE BLUNT FORCE INJURIES: ACUTE SUBDURAL & SUBARACHNOID HEMORRHAGE, CEREBRAL SWELLING W/ HERNIATION, HIS, SKULL FXS, PULMONARY CONTUSIONS CAR SEATS REMAINED INSTALLED. EVALUATED IN-VEHICLE 11/14 BY MSP OFFICER WHO IS CPST. NOTED: FRONTIER INSTALLED USING LA STRAP WHICH WAS PROPERLY ATTACHED, ROUTED, & LOCKED TO THE VEHICLE SLAG, TETHER STRAP PROPERLY ROUTED UNDER HER AND ATTACHED TO TA. APPROX. 4 IN. OF SIDE TO SIDE & FORWARD MVMT OF FRONTIER. FROM OFFICERS REPORT: THE 5 POINT HARNESS PULLED AND BROKE THROUGH THE PLASTIC FRAMING OF THE SHELL, CAUSING THE HARNESS AND ADJUSTABLE PORTION OF THE SEAT TO COME FORWARD, WITH THE FRAME STILL BEING ATTACHED TO THE VEHICLE. WHEN THE CHILD WAS FIRST CONTACTED AFTER THE CRASH IT WAS DESCRIBED TO OFFICERS THAT HE WAS "HUNCHED OVER". (BRITAX THEN UNINSTALLED) I OBSERVED BROKEN PIECES TO INCLUDE A METAL SPRING AND PLASTIC PARTS ON THE VEHICLE SEAT, UNDERNEATH THE CSS. THESE PARTS WERE BROKEN FROM THE BRITAX SAFETY SEAT. FURTHER DAMAGE WAS FOUND TO THE SHELL OF THE SEAT, TO INCLUDE THE HARNESS ROUTING PATH AND MULTIPLE LOCATIONS TO THE REAR OF THE SEAT. THE ADJUSTABLE PORTION FOR THE HEAD PROTECTIVE PORTION WAS COMPLETELY DISLODGED FROM THE SHELL. *CW*JB*JB*JB *JS 11319247*JB*JB*JB*JB*JB*DT*JB*JB
Mfg Campaign: 11317879
Recall Date: Mar 13, 2020
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEATBELT IS STUCK
Corrective Action:
THE SEATBELT IS STUCK
Additional Notes:
THE SEATBELT IS STUCK
Mfg Campaign: 11315832
Recall Date: Mar 3, 2020
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
ON THE DRIVERS SIDE SEAT, WHEN SEAT WARMER IS ON BOTH LOW OR HIGH SETTING, RIGHT SIDE OF SEAT GETS EXTREMELY HOT. IT HAS BURNED ME SEVERAL TIMES AND NOW MY HUSBAND WAS BURNED WHEN DRIVING THE CAR FOR 10 MIN. I FEEL LIKE THIS IS A FIRE HAZARD.
Corrective Action:
ON THE DRIVERS SIDE SEAT, WHEN SEAT WARMER IS ON BOTH LOW OR HIGH SETTING, RIGHT SIDE OF SEAT GETS EXTREMELY HOT. IT HAS BURNED ME SEVERAL TIMES AND NOW MY HUSBAND WAS BURNED WHEN DRIVING THE CAR FOR 10 MIN. I FEEL LIKE THIS IS A FIRE HAZARD.
Additional Notes:
ON THE DRIVERS SIDE SEAT, WHEN SEAT WARMER IS ON BOTH LOW OR HIGH SETTING, RIGHT SIDE OF SEAT GETS EXTREMELY HOT. IT HAS BURNED ME SEVERAL TIMES AND NOW MY HUSBAND WAS BURNED WHEN DRIVING THE CAR FOR 10 MIN. I FEEL LIKE THIS IS A FIRE HAZARD.
Mfg Campaign: 11311990
Recall Date: Feb 28, 2020
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