Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CONTROL PANEL DISPLAY LOOKS TO BE OUT. IT IS VERY HARD TO READ. IT ONLY DIMS OR BRIGHTENS BUT IS NOT CLEAR ENOUGH TO READ. THIS HAPPENED FROM ONE DAY TO THE NEXT. THE VEHICLE WAS NOT 2 YEARS OLD YET AND THIS SHOULD NOT HAVE HAPPENED. THIS WAS NOT DUE TO AN ACCIDENT IT APPEARS TO BE A MANUFACTURING PROBLEM. THE PROBLEM SEEMS MORE LIKELY, CAUSE BY A FAULTY ELECTRONIC COMPONENT
Corrective Action:
THE CONTROL PANEL DISPLAY LOOKS TO BE OUT. IT IS VERY HARD TO READ. IT ONLY DIMS OR BRIGHTENS BUT IS NOT CLEAR ENOUGH TO READ. THIS HAPPENED FROM ONE DAY TO THE NEXT. THE VEHICLE WAS NOT 2 YEARS OLD YET AND THIS SHOULD NOT HAVE HAPPENED. THIS WAS NOT DUE TO AN ACCIDENT IT APPEARS TO BE A MANUFACTURING PROBLEM. THE PROBLEM SEEMS MORE LIKELY, CAUSE BY A FAULTY ELECTRONIC COMPONENT
Additional Notes:
THE CONTROL PANEL DISPLAY LOOKS TO BE OUT. IT IS VERY HARD TO READ. IT ONLY DIMS OR BRIGHTENS BUT IS NOT CLEAR ENOUGH TO READ. THIS HAPPENED FROM ONE DAY TO THE NEXT. THE VEHICLE WAS NOT 2 YEARS OLD YET AND THIS SHOULD NOT HAVE HAPPENED. THIS WAS NOT DUE TO AN ACCIDENT IT APPEARS TO BE A MANUFACTURING PROBLEM. THE PROBLEM SEEMS MORE LIKELY, CAUSE BY A FAULTY ELECTRONIC COMPONENT
Mfg Campaign: 11119769
Recall Date: Aug 13, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 NISSAN ROGUE EXPERIENCED AN ABRUPT AND TOTAL FAILURE OF THE CVT TRANSMISSION. I WAS NOT ABLE TO ACCELERATE AND THE VEHICLE WOULD LURCH AND LOSE POWER. THIS ABRUPT FAILURE MAKES ME FEEL VERY UNSAFE FOR MYSELF AND MY FAMILY THAT RIDES IN THIS CAR, HAD IT STALLED ON THE BUSY ST LOUIS MO INTERSTATES WE WOULD HAVE BEEN HIT AND POSSIBLY KILLED, LUCKILY I WAS ON A BUSY, BUT LESS TRAVELED ROAD AND I WAS ABLE TO LIMP THE CAR TO THE DEALERSHIP. MY VEHICLE ONLY HAS 41,000 MILES ON IT. ONCE I GOT TO THE DEALERSHIP, I INSISTED THAT THEY RIDE WITH ME SO THEY KNEW WHAT WAS HAPPENING AND NOT TRY TO SAY THAT THEY COULDN'T REPLICATE THE ISSUE WHEN DRIVING IT ALONE. THE SERVICE PROFESSIONAL WAS VERY UPFRONT AND HONEST WITH ME AND TOLD ME IT WAS DEFINITELY THE TRANSMISSION AND NISSAN HAS TONS OF THESE ISSUES WITH THEIR VEHICLES. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW FOR A TRANSMISSION REBUILD. HOWEVER, NISSAN IS NOT OFFERING AN EXTENDED WARRANTY OR ANYTHING ON IT, EVEN THOUGH THEY KNOW THEY ARE FAULTY AND DANGEROUS, I WILL ONLY HAVE 20,000 MILES LEFT ON MY WARRANTY ONCE I PICK MY CARE UP FROM THE DEALERSHIP. NISSAN DOESN'T OFFER LOANER CARS TO THOSE WITH WARRANTY WORK THAT NEEDS DONE, WE HAVE TO PAY $35 A DAY DUE TO THEIR FAULTY VEHICLES, THE LEAST THEY CAN DO IS OFFER LOANER VEHICLES FOR WARRANTY WORK! NISSAN NEEDS TO HELD ACCOUNTABLE FOR THEIR LEMON VEHICLES AND BE REQUIRED TO BUY THEM BACK ON THE FIRST TRANSMISSION FAILURE. I NO LONGER FEEL SAFE DRIVING THIS CAR, EVEN WITH THE REBUILT TRANSMISSION AND I DON'T THINK THAT IT SHOULD BE MY RESPONSIBILITY TO TRADE THE CAR IN, ROLL OVER THOUSANDS TO ANOTHER VEHICLE LOAN AND PAY $1500 OR MORE IN TAXES TO LICENSE AND TITLE ANOTHER VEHICLE. NISSAN NEEDS TO TAKE CARE OF THIS AND THEY NEED TO BE FINED FOR THEIR CONTINUED USE OF FAULTY TRANSMISSIONS AND MADE TO BUY BACK FAULTY AND DANGEROUS VEHICLES.
Corrective Action:
MY 2016 NISSAN ROGUE EXPERIENCED AN ABRUPT AND TOTAL FAILURE OF THE CVT TRANSMISSION. I WAS NOT ABLE TO ACCELERATE AND THE VEHICLE WOULD LURCH AND LOSE POWER. THIS ABRUPT FAILURE MAKES ME FEEL VERY UNSAFE FOR MYSELF AND MY FAMILY THAT RIDES IN THIS CAR, HAD IT STALLED ON THE BUSY ST LOUIS MO INTERSTATES WE WOULD HAVE BEEN HIT AND POSSIBLY KILLED, LUCKILY I WAS ON A BUSY, BUT LESS TRAVELED ROAD AND I WAS ABLE TO LIMP THE CAR TO THE DEALERSHIP. MY VEHICLE ONLY HAS 41,000 MILES ON IT. ONCE I GOT TO THE DEALERSHIP, I INSISTED THAT THEY RIDE WITH ME SO THEY KNEW WHAT WAS HAPPENING AND NOT TRY TO SAY THAT THEY COULDN'T REPLICATE THE ISSUE WHEN DRIVING IT ALONE. THE SERVICE PROFESSIONAL WAS VERY UPFRONT AND HONEST WITH ME AND TOLD ME IT WAS DEFINITELY THE TRANSMISSION AND NISSAN HAS TONS OF THESE ISSUES WITH THEIR VEHICLES. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW FOR A TRANSMISSION REBUILD. HOWEVER, NISSAN IS NOT OFFERING AN EXTENDED WARRANTY OR ANYTHING ON IT, EVEN THOUGH THEY KNOW THEY ARE FAULTY AND DANGEROUS, I WILL ONLY HAVE 20,000 MILES LEFT ON MY WARRANTY ONCE I PICK MY CARE UP FROM THE DEALERSHIP. NISSAN DOESN'T OFFER LOANER CARS TO THOSE WITH WARRANTY WORK THAT NEEDS DONE, WE HAVE TO PAY $35 A DAY DUE TO THEIR FAULTY VEHICLES, THE LEAST THEY CAN DO IS OFFER LOANER VEHICLES FOR WARRANTY WORK! NISSAN NEEDS TO HELD ACCOUNTABLE FOR THEIR LEMON VEHICLES AND BE REQUIRED TO BUY THEM BACK ON THE FIRST TRANSMISSION FAILURE. I NO LONGER FEEL SAFE DRIVING THIS CAR, EVEN WITH THE REBUILT TRANSMISSION AND I DON'T THINK THAT IT SHOULD BE MY RESPONSIBILITY TO TRADE THE CAR IN, ROLL OVER THOUSANDS TO ANOTHER VEHICLE LOAN AND PAY $1500 OR MORE IN TAXES TO LICENSE AND TITLE ANOTHER VEHICLE. NISSAN NEEDS TO TAKE CARE OF THIS AND THEY NEED TO BE FINED FOR THEIR CONTINUED USE OF FAULTY TRANSMISSIONS AND MADE TO BUY BACK FAULTY AND DANGEROUS VEHICLES.
Additional Notes:
MY 2016 NISSAN ROGUE EXPERIENCED AN ABRUPT AND TOTAL FAILURE OF THE CVT TRANSMISSION. I WAS NOT ABLE TO ACCELERATE AND THE VEHICLE WOULD LURCH AND LOSE POWER. THIS ABRUPT FAILURE MAKES ME FEEL VERY UNSAFE FOR MYSELF AND MY FAMILY THAT RIDES IN THIS CAR, HAD IT STALLED ON THE BUSY ST LOUIS MO INTERSTATES WE WOULD HAVE BEEN HIT AND POSSIBLY KILLED, LUCKILY I WAS ON A BUSY, BUT LESS TRAVELED ROAD AND I WAS ABLE TO LIMP THE CAR TO THE DEALERSHIP. MY VEHICLE ONLY HAS 41,000 MILES ON IT. ONCE I GOT TO THE DEALERSHIP, I INSISTED THAT THEY RIDE WITH ME SO THEY KNEW WHAT WAS HAPPENING AND NOT TRY TO SAY THAT THEY COULDN'T REPLICATE THE ISSUE WHEN DRIVING IT ALONE. THE SERVICE PROFESSIONAL WAS VERY UPFRONT AND HONEST WITH ME AND TOLD ME IT WAS DEFINITELY THE TRANSMISSION AND NISSAN HAS TONS OF THESE ISSUES WITH THEIR VEHICLES. MY CAR HAS BEEN IN THE SHOP FOR OVER A WEEK NOW FOR A TRANSMISSION REBUILD. HOWEVER, NISSAN IS NOT OFFERING AN EXTENDED WARRANTY OR ANYTHING ON IT, EVEN THOUGH THEY KNOW THEY ARE FAULTY AND DANGEROUS, I WILL ONLY HAVE 20,000 MILES LEFT ON MY WARRANTY ONCE I PICK MY CARE UP FROM THE DEALERSHIP. NISSAN DOESN'T OFFER LOANER CARS TO THOSE WITH WARRANTY WORK THAT NEEDS DONE, WE HAVE TO PAY $35 A DAY DUE TO THEIR FAULTY VEHICLES, THE LEAST THEY CAN DO IS OFFER LOANER VEHICLES FOR WARRANTY WORK! NISSAN NEEDS TO HELD ACCOUNTABLE FOR THEIR LEMON VEHICLES AND BE REQUIRED TO BUY THEM BACK ON THE FIRST TRANSMISSION FAILURE. I NO LONGER FEEL SAFE DRIVING THIS CAR, EVEN WITH THE REBUILT TRANSMISSION AND I DON'T THINK THAT IT SHOULD BE MY RESPONSIBILITY TO TRADE THE CAR IN, ROLL OVER THOUSANDS TO ANOTHER VEHICLE LOAN AND PAY $1500 OR MORE IN TAXES TO LICENSE AND TITLE ANOTHER VEHICLE. NISSAN NEEDS TO TAKE CARE OF THIS AND THEY NEED TO BE FINED FOR THEIR CONTINUED USE OF FAULTY TRANSMISSIONS AND MADE TO BUY BACK FAULTY AND DANGEROUS VEHICLES.
Mfg Campaign: 11119320
Recall Date: Aug 11, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, A LOUD DRAGGING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT WAS FAULTY. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, A LOUD DRAGGING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT WAS FAULTY. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, A LOUD DRAGGING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CVT WAS FAULTY. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Mfg Campaign: 11118369
Recall Date: Aug 7, 2018
Nissan North America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Corrective Action:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Additional Notes:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Mfg Campaign: 11115751
Recall Date: Aug 4, 2018
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Corrective Action:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Additional Notes:
MY SEAT BELT WILL NOT COME OUT TO SECURELY BUCKLE IN MY PASSENGERS. I WENT TO THE DEALER AND THEY SAID IT WAS THE SEAT FRAMEWORK WHICH IS PINCHING THE SEATBELT.
Mfg Campaign: 11115751
Recall Date: Aug 4, 2018
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE A 2016 NISSAN ROGUE, I HAVE TOOK IT IN TO HAVE THE STRUTS REPLACED 6 TIMES AND IS AN ON GOING ISSUE AND I HAVE GOT IN CONTACT WITH NISSAN AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. DEALERSHIP STATED THEY WERE AWARE OF THE ISSUE AND THAT MY CAR WAS NOT THE ONLY ROGUE DOING THIS. THE FIRST TIME WAS ABOUT 3 MONTHS AFTER I GOT THE CAN SEPTEMBER OR OCTOBER 2016 AND MUSKOGEE NISSAN REPLACED THE STRUTS AND I LEFT AND WANT A BLOCK AND IT WAS STILL POPPING AND TUNED AROUND AND THEY LOOKED OVER AND I ENDED UP HAVING TO ORDER AND REPLACE THE ASSEMBLY. FEBRUARY 2018 FRONT LEFT SIDE MAKING POPPING NOISE OVER BUMPS AND RUBBING NOISE WHILE TURNING TOOK IN TO SUPERIOR OF FAYETTEVILLE AR. MILES 25999 THEY REPLACED THE STRUTS ON THE LEFT SIDE. JULY 5,2018 TOOK BACK TO MUSKOGEE NISSAN FOR THE RIGHT FRONT POPPING AGAIN AND THEY COULD NOT TELL IF IT WAS THE STRUTS OR THE BEARINGS AND ORDERED AND TOOK BACK IN TO REPLACE, MIND YOU THIS TAKES ANYWHERE TO 5 TO 7 HOURS TO FIX AND THEY HAVE NOT ONE TIME ASK IF I NEED A VEHICLE. THIS HAS PUT ME OUT OF WORK AND I DO NOT EXPECT TO HAVE ISSUES WITH A NEW CAR AT THIS TIME THE CAR WAS UNDER WARRANTY AND WARRANTY WILL BE UP AT 36,000 AND I HAVE AT THIS TIME 34500.
Corrective Action:
I HAVE A 2016 NISSAN ROGUE, I HAVE TOOK IT IN TO HAVE THE STRUTS REPLACED 6 TIMES AND IS AN ON GOING ISSUE AND I HAVE GOT IN CONTACT WITH NISSAN AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. DEALERSHIP STATED THEY WERE AWARE OF THE ISSUE AND THAT MY CAR WAS NOT THE ONLY ROGUE DOING THIS. THE FIRST TIME WAS ABOUT 3 MONTHS AFTER I GOT THE CAN SEPTEMBER OR OCTOBER 2016 AND MUSKOGEE NISSAN REPLACED THE STRUTS AND I LEFT AND WANT A BLOCK AND IT WAS STILL POPPING AND TUNED AROUND AND THEY LOOKED OVER AND I ENDED UP HAVING TO ORDER AND REPLACE THE ASSEMBLY. FEBRUARY 2018 FRONT LEFT SIDE MAKING POPPING NOISE OVER BUMPS AND RUBBING NOISE WHILE TURNING TOOK IN TO SUPERIOR OF FAYETTEVILLE AR. MILES 25999 THEY REPLACED THE STRUTS ON THE LEFT SIDE. JULY 5,2018 TOOK BACK TO MUSKOGEE NISSAN FOR THE RIGHT FRONT POPPING AGAIN AND THEY COULD NOT TELL IF IT WAS THE STRUTS OR THE BEARINGS AND ORDERED AND TOOK BACK IN TO REPLACE, MIND YOU THIS TAKES ANYWHERE TO 5 TO 7 HOURS TO FIX AND THEY HAVE NOT ONE TIME ASK IF I NEED A VEHICLE. THIS HAS PUT ME OUT OF WORK AND I DO NOT EXPECT TO HAVE ISSUES WITH A NEW CAR AT THIS TIME THE CAR WAS UNDER WARRANTY AND WARRANTY WILL BE UP AT 36,000 AND I HAVE AT THIS TIME 34500.
Additional Notes:
I HAVE A 2016 NISSAN ROGUE, I HAVE TOOK IT IN TO HAVE THE STRUTS REPLACED 6 TIMES AND IS AN ON GOING ISSUE AND I HAVE GOT IN CONTACT WITH NISSAN AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT. DEALERSHIP STATED THEY WERE AWARE OF THE ISSUE AND THAT MY CAR WAS NOT THE ONLY ROGUE DOING THIS. THE FIRST TIME WAS ABOUT 3 MONTHS AFTER I GOT THE CAN SEPTEMBER OR OCTOBER 2016 AND MUSKOGEE NISSAN REPLACED THE STRUTS AND I LEFT AND WANT A BLOCK AND IT WAS STILL POPPING AND TUNED AROUND AND THEY LOOKED OVER AND I ENDED UP HAVING TO ORDER AND REPLACE THE ASSEMBLY. FEBRUARY 2018 FRONT LEFT SIDE MAKING POPPING NOISE OVER BUMPS AND RUBBING NOISE WHILE TURNING TOOK IN TO SUPERIOR OF FAYETTEVILLE AR. MILES 25999 THEY REPLACED THE STRUTS ON THE LEFT SIDE. JULY 5,2018 TOOK BACK TO MUSKOGEE NISSAN FOR THE RIGHT FRONT POPPING AGAIN AND THEY COULD NOT TELL IF IT WAS THE STRUTS OR THE BEARINGS AND ORDERED AND TOOK BACK IN TO REPLACE, MIND YOU THIS TAKES ANYWHERE TO 5 TO 7 HOURS TO FIX AND THEY HAVE NOT ONE TIME ASK IF I NEED A VEHICLE. THIS HAS PUT ME OUT OF WORK AND I DO NOT EXPECT TO HAVE ISSUES WITH A NEW CAR AT THIS TIME THE CAR WAS UNDER WARRANTY AND WARRANTY WILL BE UP AT 36,000 AND I HAVE AT THIS TIME 34500.
Mfg Campaign: 11113262
Recall Date: Jul 24, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A DEALER, BUT THE CONTACT DID NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A DEALER, BUT THE CONTACT DID NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2016 NISSAN ROGUE. WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE BUMPER OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A DEALER, BUT THE CONTACT DID NOT. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11111713
Recall Date: Jul 16, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING ON HIGHWAY OR CITY STREET, I NOTICED VEHICLE BEGAN MAKING A LOUD WHINING/PURRING NOISE. TOOK VEHICLE TO DEALERSHIP WHERE I PURCHASED VEHICLE FROM AND THEY INFORMED ME THAT TRANSMISSION WOULD NEED TO BE REPLACED (AND I DO HAVE POWERTRAIN WARRANTY). THIS WAS A WEDNESDAY SO I WAS GIVEN A LOANER VEHICLE ON THURSDAY WHILE MY CAR WOULD BE IN THE SHOP OVER THE WEEKEND. MONDAY MORNING, NEVER HEARD ANYTHING FROM DEALERSHIP. TUESDAY, SAME. WEDNESDAY, STILL NO WORD LATE IN THE AFTERNOON SO I HAD TO CALL AND THE SERVICE COORDINATOR INFORMS ME THAT THEY WERE NOT ABLE TO REPLACE MY TRANSMISSION BECAUSE NISSAN STATES THE NOISE THE TRANSMISSION IS MAKING IS NOT "LOUD" ENOUGH. THERE IS A SERVICE BULLETIN OUT ON MY VEHICLE THAT IS TITLED "INFORMATION TO PREVENT CVT REPLACEMENT DUE TO MISDIAGNOSIS OF NOISE" THAT THE DEALERSHIP'S SHOP FOREMAN WENT THROUGH AND THEIR CONCLUSION WAS THAT THIS IS WHAT WAS WRONG WITH MY VEHICLE. I CALLED NISSAN AND OPENED A CASE. MY CASE MANAGER SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP AND MY CASE WAS CLOSED BECAUSE ACCORDING TO THE SHOP TECHNICIAN AND NISSAN, THERE'S NOTHING "MECHANICALLY" WRONG WITH MY VEHICLE AND IT IS "WORKING PROPERLY" IT JUST MAKES AN UNPLEASANT NOISE. SO I CALLED NISSAN AND RE-OPENED MY CASE AND THE ASSISTANT OF MY CASE MANAGER INFORMS ME THAT MY NEXT STEP WOULD BE TO TAKE IT TO A DIFFERENT DEALERSHIP AND HAVE THEM DIAGNOSE IT AND SEE IF THEIR FINDINGS ARE DIFFERENT. THERE ARE NO NEARBY ALTERNATE NISSAN DEALERSHIPS THAT I CAN EASILY TAKE MY VEHICLE TO. NISSAN IS FORCING ME TO CONTINUE DRIVING MY VEHICLE DESPITE THEM KNOWING THERE IS A KNOWN FAILURE AND EXPECTING ME TO CONTINUE MAKING MONTHLY PAYMENTS FOR A VEHICLE THAT I DO NOT FEEL SAFE DRIVING.
Corrective Action:
WHEN ACCELERATING ON HIGHWAY OR CITY STREET, I NOTICED VEHICLE BEGAN MAKING A LOUD WHINING/PURRING NOISE. TOOK VEHICLE TO DEALERSHIP WHERE I PURCHASED VEHICLE FROM AND THEY INFORMED ME THAT TRANSMISSION WOULD NEED TO BE REPLACED (AND I DO HAVE POWERTRAIN WARRANTY). THIS WAS A WEDNESDAY SO I WAS GIVEN A LOANER VEHICLE ON THURSDAY WHILE MY CAR WOULD BE IN THE SHOP OVER THE WEEKEND. MONDAY MORNING, NEVER HEARD ANYTHING FROM DEALERSHIP. TUESDAY, SAME. WEDNESDAY, STILL NO WORD LATE IN THE AFTERNOON SO I HAD TO CALL AND THE SERVICE COORDINATOR INFORMS ME THAT THEY WERE NOT ABLE TO REPLACE MY TRANSMISSION BECAUSE NISSAN STATES THE NOISE THE TRANSMISSION IS MAKING IS NOT "LOUD" ENOUGH. THERE IS A SERVICE BULLETIN OUT ON MY VEHICLE THAT IS TITLED "INFORMATION TO PREVENT CVT REPLACEMENT DUE TO MISDIAGNOSIS OF NOISE" THAT THE DEALERSHIP'S SHOP FOREMAN WENT THROUGH AND THEIR CONCLUSION WAS THAT THIS IS WHAT WAS WRONG WITH MY VEHICLE. I CALLED NISSAN AND OPENED A CASE. MY CASE MANAGER SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP AND MY CASE WAS CLOSED BECAUSE ACCORDING TO THE SHOP TECHNICIAN AND NISSAN, THERE'S NOTHING "MECHANICALLY" WRONG WITH MY VEHICLE AND IT IS "WORKING PROPERLY" IT JUST MAKES AN UNPLEASANT NOISE. SO I CALLED NISSAN AND RE-OPENED MY CASE AND THE ASSISTANT OF MY CASE MANAGER INFORMS ME THAT MY NEXT STEP WOULD BE TO TAKE IT TO A DIFFERENT DEALERSHIP AND HAVE THEM DIAGNOSE IT AND SEE IF THEIR FINDINGS ARE DIFFERENT. THERE ARE NO NEARBY ALTERNATE NISSAN DEALERSHIPS THAT I CAN EASILY TAKE MY VEHICLE TO. NISSAN IS FORCING ME TO CONTINUE DRIVING MY VEHICLE DESPITE THEM KNOWING THERE IS A KNOWN FAILURE AND EXPECTING ME TO CONTINUE MAKING MONTHLY PAYMENTS FOR A VEHICLE THAT I DO NOT FEEL SAFE DRIVING.
Additional Notes:
WHEN ACCELERATING ON HIGHWAY OR CITY STREET, I NOTICED VEHICLE BEGAN MAKING A LOUD WHINING/PURRING NOISE. TOOK VEHICLE TO DEALERSHIP WHERE I PURCHASED VEHICLE FROM AND THEY INFORMED ME THAT TRANSMISSION WOULD NEED TO BE REPLACED (AND I DO HAVE POWERTRAIN WARRANTY). THIS WAS A WEDNESDAY SO I WAS GIVEN A LOANER VEHICLE ON THURSDAY WHILE MY CAR WOULD BE IN THE SHOP OVER THE WEEKEND. MONDAY MORNING, NEVER HEARD ANYTHING FROM DEALERSHIP. TUESDAY, SAME. WEDNESDAY, STILL NO WORD LATE IN THE AFTERNOON SO I HAD TO CALL AND THE SERVICE COORDINATOR INFORMS ME THAT THEY WERE NOT ABLE TO REPLACE MY TRANSMISSION BECAUSE NISSAN STATES THE NOISE THE TRANSMISSION IS MAKING IS NOT "LOUD" ENOUGH. THERE IS A SERVICE BULLETIN OUT ON MY VEHICLE THAT IS TITLED "INFORMATION TO PREVENT CVT REPLACEMENT DUE TO MISDIAGNOSIS OF NOISE" THAT THE DEALERSHIP'S SHOP FOREMAN WENT THROUGH AND THEIR CONCLUSION WAS THAT THIS IS WHAT WAS WRONG WITH MY VEHICLE. I CALLED NISSAN AND OPENED A CASE. MY CASE MANAGER SPOKE WITH THE SERVICE MANAGER AT THE DEALERSHIP AND MY CASE WAS CLOSED BECAUSE ACCORDING TO THE SHOP TECHNICIAN AND NISSAN, THERE'S NOTHING "MECHANICALLY" WRONG WITH MY VEHICLE AND IT IS "WORKING PROPERLY" IT JUST MAKES AN UNPLEASANT NOISE. SO I CALLED NISSAN AND RE-OPENED MY CASE AND THE ASSISTANT OF MY CASE MANAGER INFORMS ME THAT MY NEXT STEP WOULD BE TO TAKE IT TO A DIFFERENT DEALERSHIP AND HAVE THEM DIAGNOSE IT AND SEE IF THEIR FINDINGS ARE DIFFERENT. THERE ARE NO NEARBY ALTERNATE NISSAN DEALERSHIPS THAT I CAN EASILY TAKE MY VEHICLE TO. NISSAN IS FORCING ME TO CONTINUE DRIVING MY VEHICLE DESPITE THEM KNOWING THERE IS A KNOWN FAILURE AND EXPECTING ME TO CONTINUE MAKING MONTHLY PAYMENTS FOR A VEHICLE THAT I DO NOT FEEL SAFE DRIVING.
Mfg Campaign: 11110933
Recall Date: Jul 12, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE ACCELERATING, AN ABNORMAL WINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY NISSAN, 435 NJ-72, MANAHAWKIN, NJ 08050) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32050871. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE ACCELERATING, AN ABNORMAL WINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY NISSAN, 435 NJ-72, MANAHAWKIN, NJ 08050) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32050871. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE ACCELERATING, AN ABNORMAL WINDING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY NISSAN, 435 NJ-72, MANAHAWKIN, NJ 08050) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32050871. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.
Mfg Campaign: 11110737
Recall Date: Jul 11, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FRONT COLLISION SENSOR GOES OFF AT RANDOM SPEEDS WHILE TRAVELING FORWARD WITH NO ONE ON THE ROAD AHEAD. THE VEHICLE AUTOMATICALLY APPLIES THE BRAKE IN SOME INSTANCES. THE INFOTAINMENT SYSTEM ALSO RESETS ITSELF PERIODICALLY. PRIOR SERVICE HAS HAD THE ENTIRE BODY CONTROL MODULE REPLACED, BUT ELECTRICAL ISSUES PERSIST. MULTIPLE DEALERS HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM EVEN THOUGH ISSUES ARE STILL PRESENT. SIGNIFICANT SAFETY HAZARD BY VEHICLE AUTOMATICALLY APPLYING BRAKE RANDOMLY AND NISSAN STILL DOES NOTHING TO RESOLVE THE ISSUE. THESE INSTANCE HAPPEN ON MULTIPLE OCCASIONS.
Corrective Action:
FRONT COLLISION SENSOR GOES OFF AT RANDOM SPEEDS WHILE TRAVELING FORWARD WITH NO ONE ON THE ROAD AHEAD. THE VEHICLE AUTOMATICALLY APPLIES THE BRAKE IN SOME INSTANCES. THE INFOTAINMENT SYSTEM ALSO RESETS ITSELF PERIODICALLY. PRIOR SERVICE HAS HAD THE ENTIRE BODY CONTROL MODULE REPLACED, BUT ELECTRICAL ISSUES PERSIST. MULTIPLE DEALERS HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM EVEN THOUGH ISSUES ARE STILL PRESENT. SIGNIFICANT SAFETY HAZARD BY VEHICLE AUTOMATICALLY APPLYING BRAKE RANDOMLY AND NISSAN STILL DOES NOTHING TO RESOLVE THE ISSUE. THESE INSTANCE HAPPEN ON MULTIPLE OCCASIONS.
Additional Notes:
FRONT COLLISION SENSOR GOES OFF AT RANDOM SPEEDS WHILE TRAVELING FORWARD WITH NO ONE ON THE ROAD AHEAD. THE VEHICLE AUTOMATICALLY APPLIES THE BRAKE IN SOME INSTANCES. THE INFOTAINMENT SYSTEM ALSO RESETS ITSELF PERIODICALLY. PRIOR SERVICE HAS HAD THE ENTIRE BODY CONTROL MODULE REPLACED, BUT ELECTRICAL ISSUES PERSIST. MULTIPLE DEALERS HAVE NOT BEEN ABLE TO RECREATE THE PROBLEM EVEN THOUGH ISSUES ARE STILL PRESENT. SIGNIFICANT SAFETY HAZARD BY VEHICLE AUTOMATICALLY APPLYING BRAKE RANDOMLY AND NISSAN STILL DOES NOTHING TO RESOLVE THE ISSUE. THESE INSTANCE HAPPEN ON MULTIPLE OCCASIONS.
Mfg Campaign: 11110787
Recall Date: Jul 11, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR 2016 NISSAN ROGUE WAS STOPPED AT AN INTERSECTION AT 6:30 A.M. ON A CITY ROADWAY WHEN WE HEARD A LOUD POPPING NOISE AND THE SOUND OF BREAKING GLASS. WE OPENED THE COVER TO THE SUN ROOF AND THE SMALLER SUN ROOF ABOVE THE DRIVER AND FRONT PASSENGER SEATS WAS SHATTERED, BUT THE GLASS REMAINED INTACT. WE CHECKED THE SURROUNDING AREA AND COULD NOT FIND ANY OBJECT THAT COULD HAVE STRUCK THE VEHICLE, OR PEOPLE. AS SEEN IN THE PHOTOS, THE GLASS WAS BROKEN OUTWARDS FROM THE CAR. THE WEATHER WAS CLEAR, AND VISIBILITY WAS GOOD.
Corrective Action:
OUR 2016 NISSAN ROGUE WAS STOPPED AT AN INTERSECTION AT 6:30 A.M. ON A CITY ROADWAY WHEN WE HEARD A LOUD POPPING NOISE AND THE SOUND OF BREAKING GLASS. WE OPENED THE COVER TO THE SUN ROOF AND THE SMALLER SUN ROOF ABOVE THE DRIVER AND FRONT PASSENGER SEATS WAS SHATTERED, BUT THE GLASS REMAINED INTACT. WE CHECKED THE SURROUNDING AREA AND COULD NOT FIND ANY OBJECT THAT COULD HAVE STRUCK THE VEHICLE, OR PEOPLE. AS SEEN IN THE PHOTOS, THE GLASS WAS BROKEN OUTWARDS FROM THE CAR. THE WEATHER WAS CLEAR, AND VISIBILITY WAS GOOD.
Additional Notes:
OUR 2016 NISSAN ROGUE WAS STOPPED AT AN INTERSECTION AT 6:30 A.M. ON A CITY ROADWAY WHEN WE HEARD A LOUD POPPING NOISE AND THE SOUND OF BREAKING GLASS. WE OPENED THE COVER TO THE SUN ROOF AND THE SMALLER SUN ROOF ABOVE THE DRIVER AND FRONT PASSENGER SEATS WAS SHATTERED, BUT THE GLASS REMAINED INTACT. WE CHECKED THE SURROUNDING AREA AND COULD NOT FIND ANY OBJECT THAT COULD HAVE STRUCK THE VEHICLE, OR PEOPLE. AS SEEN IN THE PHOTOS, THE GLASS WAS BROKEN OUTWARDS FROM THE CAR. THE WEATHER WAS CLEAR, AND VISIBILITY WAS GOOD.
Mfg Campaign: 11105215
Recall Date: Jul 2, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THE MORNING OF 6/11/2018, WHILE DRIVING ON THE FREEWAY, I HEARD A LOUD 'GUN SHOT' SOUND. INSPECTION OF MY CAR ON THE SIDE OF THE ROAD SHOWED NO DAMAGE. DRIVING HOME FROM WORK THAT NIGHT, ABOUT 70MPH, ALL OF A SUDDEN I HEARD NOISE OVERHEAD. LOOKING OUT MY REARVIEW MIRROR REVEALED THAT MY SUNROOF HAD JUST SHATTERED AND ALL THE CARS BEHIND ME WERE BEING HIT WITH THE SHARDS OF GLASS.
Corrective Action:
ON THE MORNING OF 6/11/2018, WHILE DRIVING ON THE FREEWAY, I HEARD A LOUD 'GUN SHOT' SOUND. INSPECTION OF MY CAR ON THE SIDE OF THE ROAD SHOWED NO DAMAGE. DRIVING HOME FROM WORK THAT NIGHT, ABOUT 70MPH, ALL OF A SUDDEN I HEARD NOISE OVERHEAD. LOOKING OUT MY REARVIEW MIRROR REVEALED THAT MY SUNROOF HAD JUST SHATTERED AND ALL THE CARS BEHIND ME WERE BEING HIT WITH THE SHARDS OF GLASS.
Additional Notes:
ON THE MORNING OF 6/11/2018, WHILE DRIVING ON THE FREEWAY, I HEARD A LOUD 'GUN SHOT' SOUND. INSPECTION OF MY CAR ON THE SIDE OF THE ROAD SHOWED NO DAMAGE. DRIVING HOME FROM WORK THAT NIGHT, ABOUT 70MPH, ALL OF A SUDDEN I HEARD NOISE OVERHEAD. LOOKING OUT MY REARVIEW MIRROR REVEALED THAT MY SUNROOF HAD JUST SHATTERED AND ALL THE CARS BEHIND ME WERE BEING HIT WITH THE SHARDS OF GLASS.
Mfg Campaign: 11101675
Recall Date: Jun 13, 2018
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Mfg Campaign: 11091592
Recall Date: May 3, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE CONTACT WAS REVERSING THE VEHICLE IN AND OUT OF THE GARAGE, A POPPING NOISE WAS HEARD UNDERNEATH THE FRONT DRIVER'S SIDE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FENTON NISSAN OF KNOXVILLE (4515 CLINTON HWY, KNOXVILLE, TN 37912, 865-687-6111), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE SOUND. THE FAILURE RECURRED MULTIPLE TIMES AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *TT
Mfg Campaign: 11091592
Recall Date: May 3, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN SHUTTING THE FRONT PASSENGER DOOR THE SUNROOF EXPLODED. NISSAN WOULD NOT COVER IT UNDER WARRANTY BECAUSE THEY SAID THE SUNROOF MUST HAVE PREVIOUSLY BEEN DAMAGED. IT IS ON TOP OF THE CAR, NEARLY IMPOSSIBLE TO BE DAMAGED BY ANY DEBRIS FROM ROAD SINCE IT WOULD EITHER HIT THE WINDSHIELD OR FLY OVER THE VEHICLE, SO HOW WAS IT DAMAGED? NOT TOO HAPPY WITH NISSAN SINCE MY RESEARCH LED TO A WEBSITE THAT STATED THE ROGUE WAS IN THE TOP 10 FOR VEHICLES WITH MOST RANDOMLY EXPLODING SUNROOFS.
Corrective Action:
WHEN SHUTTING THE FRONT PASSENGER DOOR THE SUNROOF EXPLODED. NISSAN WOULD NOT COVER IT UNDER WARRANTY BECAUSE THEY SAID THE SUNROOF MUST HAVE PREVIOUSLY BEEN DAMAGED. IT IS ON TOP OF THE CAR, NEARLY IMPOSSIBLE TO BE DAMAGED BY ANY DEBRIS FROM ROAD SINCE IT WOULD EITHER HIT THE WINDSHIELD OR FLY OVER THE VEHICLE, SO HOW WAS IT DAMAGED? NOT TOO HAPPY WITH NISSAN SINCE MY RESEARCH LED TO A WEBSITE THAT STATED THE ROGUE WAS IN THE TOP 10 FOR VEHICLES WITH MOST RANDOMLY EXPLODING SUNROOFS.
Additional Notes:
WHEN SHUTTING THE FRONT PASSENGER DOOR THE SUNROOF EXPLODED. NISSAN WOULD NOT COVER IT UNDER WARRANTY BECAUSE THEY SAID THE SUNROOF MUST HAVE PREVIOUSLY BEEN DAMAGED. IT IS ON TOP OF THE CAR, NEARLY IMPOSSIBLE TO BE DAMAGED BY ANY DEBRIS FROM ROAD SINCE IT WOULD EITHER HIT THE WINDSHIELD OR FLY OVER THE VEHICLE, SO HOW WAS IT DAMAGED? NOT TOO HAPPY WITH NISSAN SINCE MY RESEARCH LED TO A WEBSITE THAT STATED THE ROGUE WAS IN THE TOP 10 FOR VEHICLES WITH MOST RANDOMLY EXPLODING SUNROOFS.
Mfg Campaign: 11091432
Recall Date: May 2, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HOOD VIBRATES UNCONTROLLABLY WHEN TRAVELING AT HIGHER SPEEDS. IT IS WORSE WHEN BEHIND TRUCKS. I WOULD THINK THE OLDER IT GETS THAT ONE DAY THE HOOD WILL MOVE MORE AND THE SAFETY WILL GIVE WAY ALLOWING THE HOOD TO OPEN
Corrective Action:
THE HOOD VIBRATES UNCONTROLLABLY WHEN TRAVELING AT HIGHER SPEEDS. IT IS WORSE WHEN BEHIND TRUCKS. I WOULD THINK THE OLDER IT GETS THAT ONE DAY THE HOOD WILL MOVE MORE AND THE SAFETY WILL GIVE WAY ALLOWING THE HOOD TO OPEN
Additional Notes:
THE HOOD VIBRATES UNCONTROLLABLY WHEN TRAVELING AT HIGHER SPEEDS. IT IS WORSE WHEN BEHIND TRUCKS. I WOULD THINK THE OLDER IT GETS THAT ONE DAY THE HOOD WILL MOVE MORE AND THE SAFETY WILL GIVE WAY ALLOWING THE HOOD TO OPEN
Mfg Campaign: 11088829
Recall Date: Apr 18, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11088384
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT OWNED A 2012 NISSAN ROGUE, BUT SOLD THE VEHICLE DUE TO A RODENT INFESTATION IN THE VEHICLE. THE CONTACT THEN PURCHASED THE 2016 NISSAN ROGUE, BUT THIS VEHICLE ALSO BECAME INFESTED WITH RODENTS. THE VEHICLE WAS TAKEN TO DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601) WHERE THE CONTACT WAS INFORMED THAT THE RODENTS WERE ENTERING THROUGH THE HEATING DUCT SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CONTACT CALLED DAVIDSON NISSAN (18423 US-11, WATERTOWN, NY 13601) WHO ADVISED THE CONTACT TO FILE A HOMEOWNER'S CLAIM AND THE DEALER WOULD THEN PAY FOR ANY DAMAGE DONE TO THE INTERIOR OF THE VEHICLE DUE TO THE RODENT INFESTATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 21,700. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11088384
Recall Date: Apr 16, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 NISSAN ROGUE 2 YEARS OLD, AND TRANSMISSION SLIPPED ALREADY. I HAVE QUITE A FEW MILES, BUT SPOKE TO MULTIPLE REPAIR MEN WHO HAVE SAID THE ROGUE IS KNOWN FOR THAT AND I BOUGHT A LEMON CAR. WHEN I DRIVE AND PRESS PEDAL THE CAR HAS NO POWER AND RPM KEEPS GOING UP/ DOWN ALSO YOU CAN HEAR A WHINING IN THE CAR .
Corrective Action:
2016 NISSAN ROGUE 2 YEARS OLD, AND TRANSMISSION SLIPPED ALREADY. I HAVE QUITE A FEW MILES, BUT SPOKE TO MULTIPLE REPAIR MEN WHO HAVE SAID THE ROGUE IS KNOWN FOR THAT AND I BOUGHT A LEMON CAR. WHEN I DRIVE AND PRESS PEDAL THE CAR HAS NO POWER AND RPM KEEPS GOING UP/ DOWN ALSO YOU CAN HEAR A WHINING IN THE CAR .
Additional Notes:
2016 NISSAN ROGUE 2 YEARS OLD, AND TRANSMISSION SLIPPED ALREADY. I HAVE QUITE A FEW MILES, BUT SPOKE TO MULTIPLE REPAIR MEN WHO HAVE SAID THE ROGUE IS KNOWN FOR THAT AND I BOUGHT A LEMON CAR. WHEN I DRIVE AND PRESS PEDAL THE CAR HAS NO POWER AND RPM KEEPS GOING UP/ DOWN ALSO YOU CAN HEAR A WHINING IN THE CAR .
Mfg Campaign: 11085018
Recall Date: Apr 14, 2018
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN DRIVING THE POSTED SPEED LIMITS ON EXPRESSWAY THE HOOD FLUTTERS UP AND DOWN. IT LOOKS LIKE IT IS NOT SECURELY LATCHED ON. I PULLED OVER MULTIPLE TIMES TO CHECK IF HOOD WAS SECURELY LATCHED AND IT 'WAS DEFINITELY LOOSE. I TOOK INTO NISSAN FOR SERVICING AND THEY SAID IT WAS IN THE SPECIFIED PARAMETER- THEY TOLD ME TO CALL THEIR CUSTOMER CARE LINE TO SEE IF SOMETHING COULD BE DONE. I DROVE BELOW THE POSTED LIMIT FOR FEAR THAT THE HOOD WOULD FLY BACK AND HIT THE WINDSCREEN. THE HOOD SEEMS FLLIMISILY MANUFACTURED AND COULD BE OF STURDIER QUALITY.
Corrective Action:
WHEN DRIVING THE POSTED SPEED LIMITS ON EXPRESSWAY THE HOOD FLUTTERS UP AND DOWN. IT LOOKS LIKE IT IS NOT SECURELY LATCHED ON. I PULLED OVER MULTIPLE TIMES TO CHECK IF HOOD WAS SECURELY LATCHED AND IT 'WAS DEFINITELY LOOSE. I TOOK INTO NISSAN FOR SERVICING AND THEY SAID IT WAS IN THE SPECIFIED PARAMETER- THEY TOLD ME TO CALL THEIR CUSTOMER CARE LINE TO SEE IF SOMETHING COULD BE DONE. I DROVE BELOW THE POSTED LIMIT FOR FEAR THAT THE HOOD WOULD FLY BACK AND HIT THE WINDSCREEN. THE HOOD SEEMS FLLIMISILY MANUFACTURED AND COULD BE OF STURDIER QUALITY.
Additional Notes:
WHEN DRIVING THE POSTED SPEED LIMITS ON EXPRESSWAY THE HOOD FLUTTERS UP AND DOWN. IT LOOKS LIKE IT IS NOT SECURELY LATCHED ON. I PULLED OVER MULTIPLE TIMES TO CHECK IF HOOD WAS SECURELY LATCHED AND IT 'WAS DEFINITELY LOOSE. I TOOK INTO NISSAN FOR SERVICING AND THEY SAID IT WAS IN THE SPECIFIED PARAMETER- THEY TOLD ME TO CALL THEIR CUSTOMER CARE LINE TO SEE IF SOMETHING COULD BE DONE. I DROVE BELOW THE POSTED LIMIT FOR FEAR THAT THE HOOD WOULD FLY BACK AND HIT THE WINDSCREEN. THE HOOD SEEMS FLLIMISILY MANUFACTURED AND COULD BE OF STURDIER QUALITY.
Mfg Campaign: 11082539
Recall Date: Apr 2, 2018
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