Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2016 Rogue vehicles. The electrical connector for the under dash harness may corrode due to water and salt intrusion from the driver's side foot well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B9
Recall Date: Jan 21, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016 Nissan Rogue vehicles. The vehicles have front passenger seat frames that may be improperly welded. As such, these vehicles fail to meet performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints" and FMVSS 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 14, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 19, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2016 Nissan Rogue vehicles manufactured July 31, 2013, to January 16, 2016. In the affected vehicles, the rear lift gate support stays may corrode due to insufficient anti-corrosion treatment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 15, 2016
Consumer Complaints
701 ComplaintsNissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Corrective Action:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Additional Notes:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Mfg Campaign: 10944129
Recall Date: Jan 10, 2017
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Corrective Action:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Additional Notes:
BRAND NEW 2016 ROGUE PURCHASED 12/29/2016 AFTER HAVING FOR 24 HOURS IT BECAME OBVIOUS THERE WAS A VIBRATION IN THE STEERING WHEEL AS WELL AS THE DRIVER AND PASSENGER SEATS. THIS OCCURS IMMEDIATELY AFTER PUTTING THE CAR IN REVERSE OR PARK AS WELL AS WHEN DRIVING. IT IS NOT A STRONG SHAKING BUT A CONSTANT VIBRATION AND AFTER DRIVING FOR A PERIOD OF TIME BEGINS TO IRRITATE MY HANDS. THE DEALER AND SERVICE MANAGER SAID IT IS NORMAL AND THEY COULD NOT DO ANYTHING ABOUT IT. *TR
Mfg Campaign: 10944129
Recall Date: Jan 10, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE VEHICLE HYDROPLANED AND THE PASSENGER SIDE TIRES HIT THE CURB. THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 1,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE VEHICLE HYDROPLANED AND THE PASSENGER SIDE TIRES HIT THE CURB. THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 1,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING 35 MPH, THE VEHICLE HYDROPLANED AND THE PASSENGER SIDE TIRES HIT THE CURB. THE PASSENGER SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 1,400.
Mfg Campaign: 10938457
Recall Date: Dec 29, 2016
Nissan North America, Inc.
Defect Description:
SEATS
Potential Consequences:
I HAVE A 3 SEATER, DURING A REAR END COLLISION, THE MIDDLE SEAT SWUNG BACK AND LOCKED WITH THE 3RD SEAT. WHEN THE SEAT LOCKS THERE IS NO SPACE BETWEEN THE SEATS; IF SOME IS SITTING IN THE BACK THE LEGS WILL BE CRUSH DURING A COLLISION. MY 5 YEAR OLD GRANDDAUGHTER WAS SEATING IN HER CAR SEAT AND BY A BLESSING OF GOD, SHE WAS ABLE TO RAISE HER LEGS BECAUSE THEY ARE SHORT. THE MIDDLE SEAT IS NOT PROPERLY LOCKED.
Corrective Action:
I HAVE A 3 SEATER, DURING A REAR END COLLISION, THE MIDDLE SEAT SWUNG BACK AND LOCKED WITH THE 3RD SEAT. WHEN THE SEAT LOCKS THERE IS NO SPACE BETWEEN THE SEATS; IF SOME IS SITTING IN THE BACK THE LEGS WILL BE CRUSH DURING A COLLISION. MY 5 YEAR OLD GRANDDAUGHTER WAS SEATING IN HER CAR SEAT AND BY A BLESSING OF GOD, SHE WAS ABLE TO RAISE HER LEGS BECAUSE THEY ARE SHORT. THE MIDDLE SEAT IS NOT PROPERLY LOCKED.
Additional Notes:
I HAVE A 3 SEATER, DURING A REAR END COLLISION, THE MIDDLE SEAT SWUNG BACK AND LOCKED WITH THE 3RD SEAT. WHEN THE SEAT LOCKS THERE IS NO SPACE BETWEEN THE SEATS; IF SOME IS SITTING IN THE BACK THE LEGS WILL BE CRUSH DURING A COLLISION. MY 5 YEAR OLD GRANDDAUGHTER WAS SEATING IN HER CAR SEAT AND BY A BLESSING OF GOD, SHE WAS ABLE TO RAISE HER LEGS BECAUSE THEY ARE SHORT. THE MIDDLE SEAT IS NOT PROPERLY LOCKED.
Mfg Campaign: 10938372
Recall Date: Dec 28, 2016
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A KNOCKING NOISE FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION STRUT MOUNT, BEARING, AND BOTH SIDE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,796.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A KNOCKING NOISE FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION STRUT MOUNT, BEARING, AND BOTH SIDE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,796.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE VEHICLE MADE A KNOCKING NOISE FROM THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION STRUT MOUNT, BEARING, AND BOTH SIDE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,796.
Mfg Campaign: 10935350
Recall Date: Dec 14, 2016
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I PURCHASED A 2016 ROGUE FROM COOL SPRINGS NISSAN ON 11/16/2016 AND TOOK DELIVERY ON 11/17 2016. UPON ARRIVAL TO TAKE DELIVERY WE NOTICED THAT THE ARS LIGHT WAS ON AND CONTACTED THE SALESMAN TO SEE WHAT THE PROBLEM WAS, HE TOOK THE NEW VEHICLE TO THE SERVICE DEPT. AND WAS TOLD THAT THE UNIT WAS SAFE TO DRIVE SO WE TOOK THE VEHICLE THINKING WE WERE OK. I CAME HOME AND READ THE MANUAL AND REALIZED THAT THE AIRBAGS WERE ACTUALLY NOT GOING TO WORK IF WE WERE IN A WRECK. I CALLED THE DEALER SERVICE DEPT. THE FIRST THING THE NEXT MORNING AND WAS TOLD TO BRING IT IN ON 11/19 AND THEY WOULD TRY TO FIX. UPON ARRIVAL AT DEALER WE WERE THEN TOLD THAT THE VEHICLE SHOULD HAVE NEVER BEEN ALLOW TO LEAVE THEIR LOT. THEY PUT US IN A RENTAL. THEY RETURNED THE CAR TO US 11/22 AND WE GUESS IT WAS FIXED ( THE LITE IS NOT ON). IS THERE NOT SOME KIND OF LAW THAT WOULD KEEP DEALERS FROM PUTTING PEOPLE IN DANGER?
Corrective Action:
I PURCHASED A 2016 ROGUE FROM COOL SPRINGS NISSAN ON 11/16/2016 AND TOOK DELIVERY ON 11/17 2016. UPON ARRIVAL TO TAKE DELIVERY WE NOTICED THAT THE ARS LIGHT WAS ON AND CONTACTED THE SALESMAN TO SEE WHAT THE PROBLEM WAS, HE TOOK THE NEW VEHICLE TO THE SERVICE DEPT. AND WAS TOLD THAT THE UNIT WAS SAFE TO DRIVE SO WE TOOK THE VEHICLE THINKING WE WERE OK. I CAME HOME AND READ THE MANUAL AND REALIZED THAT THE AIRBAGS WERE ACTUALLY NOT GOING TO WORK IF WE WERE IN A WRECK. I CALLED THE DEALER SERVICE DEPT. THE FIRST THING THE NEXT MORNING AND WAS TOLD TO BRING IT IN ON 11/19 AND THEY WOULD TRY TO FIX. UPON ARRIVAL AT DEALER WE WERE THEN TOLD THAT THE VEHICLE SHOULD HAVE NEVER BEEN ALLOW TO LEAVE THEIR LOT. THEY PUT US IN A RENTAL. THEY RETURNED THE CAR TO US 11/22 AND WE GUESS IT WAS FIXED ( THE LITE IS NOT ON). IS THERE NOT SOME KIND OF LAW THAT WOULD KEEP DEALERS FROM PUTTING PEOPLE IN DANGER?
Additional Notes:
I PURCHASED A 2016 ROGUE FROM COOL SPRINGS NISSAN ON 11/16/2016 AND TOOK DELIVERY ON 11/17 2016. UPON ARRIVAL TO TAKE DELIVERY WE NOTICED THAT THE ARS LIGHT WAS ON AND CONTACTED THE SALESMAN TO SEE WHAT THE PROBLEM WAS, HE TOOK THE NEW VEHICLE TO THE SERVICE DEPT. AND WAS TOLD THAT THE UNIT WAS SAFE TO DRIVE SO WE TOOK THE VEHICLE THINKING WE WERE OK. I CAME HOME AND READ THE MANUAL AND REALIZED THAT THE AIRBAGS WERE ACTUALLY NOT GOING TO WORK IF WE WERE IN A WRECK. I CALLED THE DEALER SERVICE DEPT. THE FIRST THING THE NEXT MORNING AND WAS TOLD TO BRING IT IN ON 11/19 AND THEY WOULD TRY TO FIX. UPON ARRIVAL AT DEALER WE WERE THEN TOLD THAT THE VEHICLE SHOULD HAVE NEVER BEEN ALLOW TO LEAVE THEIR LOT. THEY PUT US IN A RENTAL. THEY RETURNED THE CAR TO US 11/22 AND WE GUESS IT WAS FIXED ( THE LITE IS NOT ON). IS THERE NOT SOME KIND OF LAW THAT WOULD KEEP DEALERS FROM PUTTING PEOPLE IN DANGER?
Mfg Campaign: 10933843
Recall Date: Dec 8, 2016
Nissan North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
IN FEBRUARY 2016 I PURCHASED A 2016 NISSAN AFTER HAVING OWNED MURANOS OR ROGUE FOR ABOUT 9 PREVIOUS YEARS. THE HEADLITE SYSTEM WAS CHANGED TO A LED COMPUTER CONTROLLED SYSTEM. THE HEADLITES WERE NOW VERY FOCUSED WITH NO LIGHT ESCAPING FROM A HEAVY DIRECT CONCENTRATED BEAM. IF THE NORMAL HEADLITES WERE TURNED ON AND DIRECTED TOWARD THE BACK OF ANOTHER YOU CAN DISTINCTLY NOTICE THE CLEAR AREA FROM THE GROUND UP TO THE HEIGHT OF THE ROGUE'S HOOD. THE REST OF THE LIGHT WOULD APPEAR TO BE TINTED. IF THE HIGH BEAMS WERE TURNED ON YOU WOULD HAVE MORE LIGHT ON THE OBJECT IN FRONT OF THE ROGUE. THE MAIN PROBLEM IS WHEN THE ROGUE IS HEADED DOWN HILL. THE BOTTOM OF THE HILL WOULD BE LIT UP BUT THE AREA DIRECTLY IN FRONT OF THE ROGUE WOULD BE LIKE A BLACK HOLE ESPECIALLY IF TRAVELING ON AN UNLIT COUNTRY ROAD. AN ACCIDENT WAITING TO HAPPEN. I RETURNED TO DEMO THIS CONDITION TO THE NISSAN DEALER WHO CONFIRMED MY FEELINGS ABOUT THE HEADLITES. I THEN REPORTED THE SAME INFO TO NISSAN WHO TOOK MY COMMENTS BUT DID NOT INDICATE WHETHER ANYTHING WOULD BE DONE. I URGE YOU TO INVESTIGATE AS IT IS ANOTHER INDICATION THAT HEADLITES ARE A DEFECT AND SHOULD BE CORRECTED. THANK YOU, THE VEHICLE PERFORMS THE SAME WAY WHETHER STATIONARY, IN MOTION OR ON ANY TYPE OF ROAD BUT IS MOST DANGEROUS ON A DARK COUNTRY ROAD. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
IN FEBRUARY 2016 I PURCHASED A 2016 NISSAN AFTER HAVING OWNED MURANOS OR ROGUE FOR ABOUT 9 PREVIOUS YEARS. THE HEADLITE SYSTEM WAS CHANGED TO A LED COMPUTER CONTROLLED SYSTEM. THE HEADLITES WERE NOW VERY FOCUSED WITH NO LIGHT ESCAPING FROM A HEAVY DIRECT CONCENTRATED BEAM. IF THE NORMAL HEADLITES WERE TURNED ON AND DIRECTED TOWARD THE BACK OF ANOTHER YOU CAN DISTINCTLY NOTICE THE CLEAR AREA FROM THE GROUND UP TO THE HEIGHT OF THE ROGUE'S HOOD. THE REST OF THE LIGHT WOULD APPEAR TO BE TINTED. IF THE HIGH BEAMS WERE TURNED ON YOU WOULD HAVE MORE LIGHT ON THE OBJECT IN FRONT OF THE ROGUE. THE MAIN PROBLEM IS WHEN THE ROGUE IS HEADED DOWN HILL. THE BOTTOM OF THE HILL WOULD BE LIT UP BUT THE AREA DIRECTLY IN FRONT OF THE ROGUE WOULD BE LIKE A BLACK HOLE ESPECIALLY IF TRAVELING ON AN UNLIT COUNTRY ROAD. AN ACCIDENT WAITING TO HAPPEN. I RETURNED TO DEMO THIS CONDITION TO THE NISSAN DEALER WHO CONFIRMED MY FEELINGS ABOUT THE HEADLITES. I THEN REPORTED THE SAME INFO TO NISSAN WHO TOOK MY COMMENTS BUT DID NOT INDICATE WHETHER ANYTHING WOULD BE DONE. I URGE YOU TO INVESTIGATE AS IT IS ANOTHER INDICATION THAT HEADLITES ARE A DEFECT AND SHOULD BE CORRECTED. THANK YOU, THE VEHICLE PERFORMS THE SAME WAY WHETHER STATIONARY, IN MOTION OR ON ANY TYPE OF ROAD BUT IS MOST DANGEROUS ON A DARK COUNTRY ROAD. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
IN FEBRUARY 2016 I PURCHASED A 2016 NISSAN AFTER HAVING OWNED MURANOS OR ROGUE FOR ABOUT 9 PREVIOUS YEARS. THE HEADLITE SYSTEM WAS CHANGED TO A LED COMPUTER CONTROLLED SYSTEM. THE HEADLITES WERE NOW VERY FOCUSED WITH NO LIGHT ESCAPING FROM A HEAVY DIRECT CONCENTRATED BEAM. IF THE NORMAL HEADLITES WERE TURNED ON AND DIRECTED TOWARD THE BACK OF ANOTHER YOU CAN DISTINCTLY NOTICE THE CLEAR AREA FROM THE GROUND UP TO THE HEIGHT OF THE ROGUE'S HOOD. THE REST OF THE LIGHT WOULD APPEAR TO BE TINTED. IF THE HIGH BEAMS WERE TURNED ON YOU WOULD HAVE MORE LIGHT ON THE OBJECT IN FRONT OF THE ROGUE. THE MAIN PROBLEM IS WHEN THE ROGUE IS HEADED DOWN HILL. THE BOTTOM OF THE HILL WOULD BE LIT UP BUT THE AREA DIRECTLY IN FRONT OF THE ROGUE WOULD BE LIKE A BLACK HOLE ESPECIALLY IF TRAVELING ON AN UNLIT COUNTRY ROAD. AN ACCIDENT WAITING TO HAPPEN. I RETURNED TO DEMO THIS CONDITION TO THE NISSAN DEALER WHO CONFIRMED MY FEELINGS ABOUT THE HEADLITES. I THEN REPORTED THE SAME INFO TO NISSAN WHO TOOK MY COMMENTS BUT DID NOT INDICATE WHETHER ANYTHING WOULD BE DONE. I URGE YOU TO INVESTIGATE AS IT IS ANOTHER INDICATION THAT HEADLITES ARE A DEFECT AND SHOULD BE CORRECTED. THANK YOU, THE VEHICLE PERFORMS THE SAME WAY WHETHER STATIONARY, IN MOTION OR ON ANY TYPE OF ROAD BUT IS MOST DANGEROUS ON A DARK COUNTRY ROAD. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10925082
Recall Date: Nov 8, 2016
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO RECOGNIZE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE PASSENGER WOULD HAVE TO GET IN AND OUT OF THE SEAT SEVERAL TIMES BEFORE THE AIR BAG SENSOR WAS ABLE TO RECOGNIZE THE SEAT WAS OCCUPIED. THE DEALER PROVIDED THE CONTACT WITH SEVERAL TRICKS TO ACTIVATE THE SENSOR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 01/06/2017*CT
Mfg Campaign: 10919266
Recall Date: Oct 27, 2016
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Corrective Action:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Additional Notes:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Mfg Campaign: 10915139
Recall Date: Oct 10, 2016
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Corrective Action:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Additional Notes:
WHEN FIRST ACCELERATING AND BEGINS TO TURN VEHICLE MAKES CLACKING / KNOCKING NOISE. THE SERVICE CENTER MANAGER TOLD ME THAT MY CAR IS THE SECOND WITH THIS PROBLEM. THE SALES PERSON TOLD ME THAT MORE THAN 35 ( MADE IN KOREA) SOLD BY HIM ( OR IN THAT DEALER) HAVE THE SAME SITUATION. UNTIL NOW NISSAN DOES'NT HAVE A SOLUTION...!!! THIS PROBLEM OCCURRED SINCE THE FIRST DAY ...8 MILES...
Mfg Campaign: 10915139
Recall Date: Oct 10, 2016
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Mfg Campaign: 10911263
Recall Date: Oct 3, 2016
Nissan North America, Inc.
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Mfg Campaign: 10911263
Recall Date: Oct 3, 2016
Nissan North America, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHEN IT RAINED OR WHEN THERE WAS MORNING CONDENSATION, THE FRONT PASSENGER DOOR WOULD LOCK AND UNLOCK AUTOMATICALLY. ALSO, THE DOME LIGHT REMAINED ILLUMINATED AND THE RED AND YELLOW PASSENGER DOOR AJAR WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ESCALATE THE ISSUE AND GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.
Mfg Campaign: 10911263
Recall Date: Oct 3, 2016
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Corrective Action:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Additional Notes:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Mfg Campaign: 10910833
Recall Date: Sep 30, 2016
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Corrective Action:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Additional Notes:
WHEN TURNING THE VEHICLE WHILE PARKING IT MAKES A CLICKING NOISE. THE NOISE CAN ALSO BE FELT IN THE STEERING WHEEL. IT STARTED 2 WEEKS AFTER WE PURCHASED IT. IT'S SIMILAR TO A BROKEN CV JOINT NOISE. THIS IS A BRAND NEW VEHICLE AND THE DEALER STATED "WE DON'T KNOW HOW TO REPAIR IT, BUT IT'S SAVE TO DRIVE." IF ONE DOESN'T KNOW WHAT IT IS, HOW CAN THEY SAY IT'S SAFE TO DRIVE? I'VE CONTACTED NISSAN'S CONSUMER COMPLAINT LINE AND THEY'RE STICKING WITH THE SAME NARRATIVE.
Mfg Campaign: 10910833
Recall Date: Sep 30, 2016
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 NISSAN ROUGE. THE CONTACT HEARD ABNORMAL NOISES FROM THE VEHICLE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE SUSPENSION. THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 NISSAN ROUGE. THE CONTACT HEARD ABNORMAL NOISES FROM THE VEHICLE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE SUSPENSION. THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 NISSAN ROUGE. THE CONTACT HEARD ABNORMAL NOISES FROM THE VEHICLE WHILE MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE SUSPENSION. THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 10910487
Recall Date: Sep 29, 2016
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Corrective Action:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Additional Notes:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Mfg Campaign: 10905102
Recall Date: Sep 9, 2016
Nissan North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Corrective Action:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Additional Notes:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Mfg Campaign: 10905102
Recall Date: Sep 9, 2016
Nissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Corrective Action:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Additional Notes:
WHEN I TURN TO THE LEFT OR THE RIGHT MY VEHICLE MAKES A POPPING AND CRACKING NOISE SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF.THIS CAR WAS BRAND NEW NO MIKES TOOK IT TO THE DEALER WAS SCARED TO DRIVE IT TO NORTH CAROLINA THE STATED IT WAS THE STRUTS AND IT WOULD TAKE 1 WEEK BEFORE THE PART WOULD BE IN AND GAVE ME A RENTAL AT NISSN WESLEY CHAPEL I TOOK IT ON AUGUST 16TH NO ONE CALLED ME I RETURNED ON THE 22 THEY STATED THIS ISN'T THE FIRST CAR LIKE THIS I CALLED CONSUMER REPORT AND THEY SAID THEY ARE AWARE OF THE SITUATION AFTER CALLING NISSAN BACK BUT THEY ASSURE ME I CAN STILL DRIVE THE CAR I STATED NOPE AND THE MECHANIC CALLED ME ON THE 23 AND STATED WE CALLED CORPORATE OR ETC AND SOMEONE WILL BE OUT THEY DON'T HAVE A TIME FAME I TOLD HIM THEY CAN TAKE THE CAR BACK AND GIVE ME ANOTHER VEHICLE I WAS CALLED ON THE 8TH AND THEY STATED THE SAME THING THEY CLAIMED TO HAVE REPLACED THE STRUTS OR ETC BUT AFTER A WEEK IT MAKE THE SAME NOISE THEN I ASK FOR ANOTHER VEHICLE IN WHICH THEY OFFERED BUT ONCE I FOUND A CAR THEY CAME BACK TO TELL ME OOH YOU HAVE NO EQUITY SO THEY CAN'T DO IT THEY WAS GONNA BUY MY CAR AND RESTART EVERYTHING BUT THEY WILL BUY MY CAR FOR LESS AND SORRY BUT BASICALLY TO DO WHAT I NEED TO AFTER STATING I WOULD DO THE LEMON LAW I HAVE A BRAND NEW CAR I PURCHASED ON THE 6 NOT TO MENTION WE PURCHASED 2 CAR FROM THERE WITHIN 2 WEEKS TO BE SCREWED WITH THE ROGUE
Mfg Campaign: 10905102
Recall Date: Sep 9, 2016
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN THE CAR IS ON AND I TURN ON THE AIR CONDITIONER, THE INTERIOR MAKES ME VERY SICK. SOMETHING ABOUT THE CARS INTERIOR MAKES ME VERY SICK. CAUSES HEADACHES, EYE PROBLEMS, SWOLLEN THROAT AND MAKES ME DIZZY. I HAVE BEEN TO MY DOCTOR AND THERE IS NO OTHER CAUSE THEY CAN FIND FOR MY ILLNESS. NISSAN HAS CHECKED OUT THE CAR, BUT FOUND NOTHING WRONG. BUT I CONTINUE TO GET SICK EVERY TIME I DRIVE THE CAR.
Corrective Action:
WHEN THE CAR IS ON AND I TURN ON THE AIR CONDITIONER, THE INTERIOR MAKES ME VERY SICK. SOMETHING ABOUT THE CARS INTERIOR MAKES ME VERY SICK. CAUSES HEADACHES, EYE PROBLEMS, SWOLLEN THROAT AND MAKES ME DIZZY. I HAVE BEEN TO MY DOCTOR AND THERE IS NO OTHER CAUSE THEY CAN FIND FOR MY ILLNESS. NISSAN HAS CHECKED OUT THE CAR, BUT FOUND NOTHING WRONG. BUT I CONTINUE TO GET SICK EVERY TIME I DRIVE THE CAR.
Additional Notes:
WHEN THE CAR IS ON AND I TURN ON THE AIR CONDITIONER, THE INTERIOR MAKES ME VERY SICK. SOMETHING ABOUT THE CARS INTERIOR MAKES ME VERY SICK. CAUSES HEADACHES, EYE PROBLEMS, SWOLLEN THROAT AND MAKES ME DIZZY. I HAVE BEEN TO MY DOCTOR AND THERE IS NO OTHER CAUSE THEY CAN FIND FOR MY ILLNESS. NISSAN HAS CHECKED OUT THE CAR, BUT FOUND NOTHING WRONG. BUT I CONTINUE TO GET SICK EVERY TIME I DRIVE THE CAR.
Mfg Campaign: 10904269
Recall Date: Sep 7, 2016
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury